Terrible ,ade an appointment and arrangements for my family so I can go have some self care They made me wait a half hour and asked how much longer it will still take there were clearly people who walked in after us and she said another thirty ,minutes I had to leave without getting anything done Dishonest and don't keep their word read more

I went back to the nail salon twice since my initial visit and both times my manicure/pedicure was horrible!!! Both times it was rushed and looked like a 5 year old painted my nails and toes. I wish I had taken photos where the polish ran into my cuticle, they missed spots on my nails, they barely cleaned up my cuticles and the polish was applied streaky. I don't know if these ladies are straight out of training, but to put it mildly "they suck and need more training. It was an awful experience!!!! Another thing I noticed which may be language barrier issue is the ladies are not friendly at all. When I am paying for a service like a nail salon I'm willing to "try-out" other people but unfortunately those 2 experiences, after my initial good experience made me decide to no longer spend my money there. Strangely after I had the good manicure with Miriam I never saw her again. My best recommendation if you go there is to ask for Miriam. Maybe she was off when I went there or worked later in the day. If this salon continues to operate this way I doubt they will be in business very long. read more

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My experience was sooo bad. For one, I requested a specific nail and the owner went on and on how terrible it would look and how noone does such a thing. I was asking for ombre tips and she just didnt want to do it... Then i settled for a plain powder gel. It came off over the next two days. never has a powder gel come off on its own, a day after the manicure. The manicurist didn't do a great job and gave me an ingrown nail. I won't be returning, the only reason I went was because they were open on sunday. next time, ill wait a day and go somewhere competent. oh, and it was $20 more than my usual place for the same job. read more

Love Cindy's nails spa! New to the area and was looking for a nail salon. I found this place and have been going since. I started off with the gel manicures and switched to dip powder gel manicure and they last over 3 weeks each time. Cindy does an amazing job! read more

I've been here a few times and honestly they did a good job in the past however they have the worst customer service etiquette. From my experience as a person of color I believe that they are prejudice. I tried to give them a chance twice but they prove me wrong each time. They never welcome the Black customers and pick us last when we get there before others. Yesterday was my last day patronizing this awful establishment! I purchased a mani and pedi my toe nail polish is chiped and one of my fingers is chipped also (Gel polish). WARNING: unless you have 2 hours to sit and wait on horrible customer service do not visit this establishment. read more

I love Cindy's Nail Spa!! The are very welcoming when you arrive. They want you to have a great experience . They are attentive to your needs. The salon is very clean. They do a great mani and pedi. I love it!! read more

Absolutely horrible. The worst dip powder manicure I've ever received. My nails were uneven and bubbling before I even left the salon. While the owner was cashing me out she apologized and stated that she would do them the next time. No refund or offer to fix though. I had to immediately go to a different salon to have them removed and replaced. Terrible work and terrible costumer service. read more

My recent experience with trying to make an appointment turned out to be a fiasco when I was running A few minutes for an appointment I called Cindy and spoke to her and she said come over I left my house in five minutes I was there. Much to my surprise when I knocked on the door she said we're closed come back tomorrow when I explain to her I was the one that just called she said well it's too late she knew I was coming over and just turned me away very bad business. Same thing happened again I have an appointment I told her I would make the appointment at the time and when I got there again too late store closed. This is very bad business I understand there's a language barrier but if you're going to say yes yes come then that means you wait for your customer especially if they're five minutes away and they took the courtesy time to call you say they'd be late. Never again just lost a customer and probably more read more

It was the most horrible experience ever on my nails, none of them had no idea how to put tips, zero idea how to shape and file .even if someone practiced on my nails they'd do a better job. I went there with my friend And she literally grabbed to file her own nails. Every single one of my nails had a different length and shape. I went home and filled them off!! I threw 60$ in the garbage! Stay away !! read more

Great service! I was very pleased with my gel manicure and regular pedi! Miriam was very professional and very friendly too! All staff are very friendly! Very Clean and Sanitary conditions! Highly Recommend! read more

Very disappointed in my service. I was rushed and treated abruptly from the moment I arrived. I called before I arrived and asked if they had availability and they said come now. I waited a short time and a woman came out and was still eating strong smelling food as she sat to begin my service. She was very quick with the gel manicure, left polish under my nails, shaped them poorly and gave me a brief hand massage and no shoulder massage, while I observed others getting one with their manicures. I will not return to this nail salon even though being open Sunday and the location is convenient to my residence. read more

I'm shocked by all these bad reviews. I moved to Suffern a few years ago. I haven't been able to find a local nail place that I like. I tried a few places and they did a terrible job. I decided to give this place a try Memorial Day weekend. I thought they did a GREAT job. The place is clean. The staff was very nice. I didn't have any problem and intend to go again. I'm happy I found a place by home to go to! read more

They were quick to seat and start right away with us. Were polite and thorough with both the mani and pedi. Good color choices. They were also gentle but complete with the pedi. read more

Horrible. Really low quality work. Got tips done they came out croocked and the color was spotty. Definetly will Not be coming back.