Cancel

    Open app

    Search

    Sapphire Floor Restore

    4.5 (14 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 3 months ago

    Services - Sapphire Floor Restore

    Damage restoration

    Grout cleaning

    Grout sealing

    2 More Services

    Grouting

    Deep cleaning

    Sapphire Floor Restore Photos

    You might also consider

    Recommended Reviews - Sapphire Floor Restore

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Filthy stairs never cleaned for 15+ years!  Yuck!
    Janet M.

    Thom did an absolutely FANTASTIC job with my mother's filthy rugs in the very busy walkway of the stairs. I was confident especially after he explained that all of their solutions are "Mother Approved" volatile organic chemical (VOC) compliant or "safe as soap". My kids have 4 paws so it was comforting to know the deep cleaning solution they use was safe enough for kids and pets to crawl on afterwards. It was a last minute request and they were able to accommodate our needs the same day, arriving 3 hours later. Being self-employed also, I understand the hard work of running a family owned business; you will certainly get that extra level of care and attention using Sapphire Floor Restore!

    Thomas was friendly & customers oriented. He spent over 4 hours cleaning our grout & tile. Attitude 5 stars, see pictures for results.
    Keith S.

    Thomas was nice and easy to deal with. I am rating him five stars. As to the work, the pictures speak for themselves.

    Amazing job on the grout

    See all

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Thomas C.

    Thomas C.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Janet M.
    35
    36
    248

    9 years ago

    Business owner information

    Photo of Thomas C.

    Thomas C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Keith S.
    260
    179
    62

    9 years ago

    Business owner information

    Photo of Thomas C.

    Thomas C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Yvonne V.
    101
    16
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Vik T.
    0
    12
    6

    5 years ago

    Tom did a great job cleaning my floor tiles and grout. He was very pleasant and his pricing was upfront and fair. I highly recommend him.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Thomas C.

    Thomas C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Thomas C.

    Thomas C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Sapphire Floor Restore

    Review Highlights - Sapphire Floor Restore

    After 4 years of not having my floors professionally cleaned I called on Tom Cimino at Sapphire Floor Restore.

    Mentioned in 6 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Home Cleaning 2,066 times last month within 25 miles of this business.

    Verify this business

    Santa Barbara Tile, Marble & Stone Care - Brick Refinishing Process

    Santa Barbara Tile, Marble & Stone Care

    (12 reviews)

    I have never written a negative review before, and perhaps in the past if a job wasn't delivered as…read morebest as it could be, I always thought better to then just add insult to injury by writing a negative review, and work out a solution with the business... However, in this case I'm doing it to save someone from making the wrong choice, when there's always other reputable businesses to choose from. So, Run. I'm serious: RUN, don't walk, AWAY from this company. I had not only one, but two separate visits from the owner of this company, Greg Alexander, and then received a very detailed estimate for the work to be done on my Limestone Flooring. Flooring, I will add, that I have regularly maintained for years. So, i'm more than familiar with the process in maintaining it. Although I wasn't thrilled to have the work done over my July 4th weekend, I accepted his fair offer; the promise of a job well done; attention to detail; his "previously positive" Yelp reviews --And that it would be completed in one day. (Because in the past, it has always been a 2 day job --At least a second day to return to seal the stone.) I trusted him. I trusted his word. I trusted he would do the work outlined in an agreed upon bid?!? --I WAS WRONG! July 3rd started with me personally, @7am) removing all the furniture on the flooring, and then waiting for the crew to arrive --They didn't show 'till 10:30am. I even joked that it was going to be a lot of work, or a long day to get it all done in one day; starting at this time. Regardless, the team started masking the recently installed new base boards, and begun to prep the job. I kindly pointed out, as Greg had asked me to do, the different areas that needed attention: A loose tile, missing grout, some etching, and a few holes that were to be filled, etc... (ALL of which was in the bid, and actuality on the document they brought to the job.) They then mentioned to me that all the new baseboards would need to be masked off for protection, and that there were a lot of corners that would need to be done by hand. Again, okay, and yes, that's how it has always been done in the past. --And, again, this wasn't a surprise, and was also discussed with Greg. I began to get the feeling that the guys we're thinking, as I was too, that they might not get this all done in one day... The next thing I know, they are on the phone with Greg and someone else; saying how they were concerned that in order to get the job done "correctly" they would need more time, or that they could split the job, or that Greg could come back the next day (Which is July 4th by the way) and finish, or some other strange scenario. And then I'm suddenly on some surreal conference call with Greg and his "Manager," and it's weirdly being turned back on me, as if I was expecting something that wasn't agreed upon. -Which was utter nonsense, and I called them out on that several times --That's when I could even get a word in on this "impromptu conference call" taking place at my house to discuss a job that had already been estimated not only once, but twice, and had a detailed bid... --Wasting time, frustrating me, not getting the job started, and getting me quite upset. --So unprofessional, it's beyond! What were they trying to do, I wondered? Is this some type of "bait & switch" tactic? It felt like they were literally trying to get me upset, because they wanted to get out of the job --And it quickly became obvious that there was more than just a miscommunication between Greg and his workers, and what needed to be done to make this right. --Which they weren't even trying to do. They could care less that they messed up my holiday weekend, we're being entirely unprofessional, or even trying to find a way to make this "right." (Whatever that was...) Because, again, there was nothing to "make right"?!?!? Just do the job that was discussed, and literally itemized in the bid, in your hand! --And as I said too many times to deaf ears: "Do the work detailed in the bid, and we're good to go..." Nothing more, nothing less... They didn't care. They really didn't care, or took any profession responsibility. They wanted to find a way to walk away, and walk away they did; leaving me with an uncompleted job over a scheduled holiday weekend. I still can't figure out if this was a way to get me to pay more money, or the guys didn't have the time, or just how they operate --But I can tell you it was beyond disrespectful, completely unprofessional, and I would seriously advise you to contact any number of local & reputable floor companies before considering this company. It appeared they had many "previous" good yelp reviews, but apparently many years ago. --Don't be fooled. Here's one from today! Trust me! Lesson Learned -RUN AWAY!

    Excellent selection of tile. The selection is very unique and not available at other tile places.read more

    Sapphire Floor Restore - homecleaning - Updated May 2026

    Loading...
    Loading...
    Loading...