K & J's elegant pastries suggested I go to Santos coffee so I walked around the corner. I wasn't sure what to order so I asked for suggestions so I Got a large iced caramel coffee. It was so good. I wish I wasn't in a hurry I really liked to have checked this place out a little longer. Really good vibe and the smell of coffee is so relaxing. I would definitely recommend this place and I definitely will be going back again. They have teas and other drinks I feel I need to try. read more

Santos Coffee Uptown - Large iced Carmel coffee. ‍ - Coffee & Tea Near Me - Birmingham, Alabama

We were in town for a convention and found this coffee shop within walking distance! It's located right by the Westin which makes it super convenient and easy to get to. I tried the Lavender Basil latte and really liked it. It was a little weird seeing basil leaves in my coffee but it added a fresh twist. We also ordered a couple of their bagel sandwiches and both were solid. Nothing extraordinary but satisfying. The service was friendly and the space is bright and spacious. If I were a local, I wouldn't mind coming here to get some work done. Overall, a nice little coffee spot in a great location! read more

Santos Coffee Uptown - Lavender Basil Latte - Coffee & Tea Near Me - Birmingham, Alabama

This Santos is located in Uptown, which is most convenient for me. I like how sunny the place is and the fact that there's plenty of parking around. I got a blackberry fresca and it was delicious, not too sweet but still very flavorful. It was also light and refreshing, ideal for the hot Summer months ahead. Since this location is attached to a hotel, you never know who you may meet in there. I chatted with a pilot for a few minutes then got some work done on my laptop. As a remote worker, this is a nice place to come since they have food, drinks, WiFi, and plenty of outlets! read more

Santos Coffee Uptown - Checkout - Coffee & Tea Near Me - Birmingham, Alabama

Nice place and serves hotel and bigger area. So it can get very busy at this location. Went twice, very different experience with service and quality and flavor of the same drink. A lot of waste, big containers paper and plastic for food, even items to eat it. Inconsistent protocol with bringing your own cup. read more

Santos Coffee Uptown - Large and dirty containers, one to side was 'for here'. - Coffee & Tea Near Me - Birmingham, Alabama

The service was extremely rude and made you feel like an inconvenience. The sandwiches were expensive and very low quality. They also came out cold. The coffee was fine but not my favorite. read more

Stopped by for coffee and a breakfast sandwich. Blandest food I've ever had. And they got our order wrong. 1 star overall experience

I got the basil lavender latte and it was AMAZING! Will get time and time again! Service was friendly! Can't wait to come back and try a crepe! read more

Santos Coffee Uptown - Basil lavender latte - Coffee & Tea Near Me - Birmingham, Alabama

Awesome coffee and an amazing staff! Came to the Westin for Talladega weekend and stopped into Santos every day for coffee and beverages. As you can imagine the place was packed but the Staff at Santos handled the crowd with smooth service and always with a smile. Can't say enough about this crop to cup coffee shop! read more

Santos Coffee Uptown - Coffee & Tea Near Me - Birmingham, Alabama

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Friendly service! The place was a little tough to find... it's attached to the back of the Westin hotel. I thought it might be in the Westin lobby, but it's not. I tried an avocado toast which was very nice - very generous portion. Black coffee was nice and strong. Oh! Had a Nutella crepe as well which was a hit. I liked the cozy couch, but there's some bar height seating as well. read more

Attached to the Westin which is fortunate because there is not another coffeehouse in sight or within a mile that I could find. The staff is very friendly and helpful. Chai tea with almond milk which I am told the chai spices are locally sourced. Very nice spicy blend - not bitter. I came back for a couple more over my stay. Açaí yogurt bowl with berries - a little pricey at $10 for the portion but it did contain a Nice serving of berries. Coconut, chia sprinkled and a light drizzle of honey- some places tend to be heavy handed with the honey. I really loved it and would order again. read more

Lovely higher end location next to the Westin and Texas de Brazil, lacks care in food handling safety precautions. Today 1/24/2025 at 2:00 PM, was our first visit. When we arrived both female baristas were sitting at the counter eating Chick-fil-A, wiping their mouths with each bite and all I could think was "I hope they wash their hands". I took a step back into the lobby of the hotel and waited for someone else to go in front of me and my husband to see if they would wash their hands after putting down their food and before making a customers drink. Not only did these girls fail to wash their hands before they made the customers drinks, but the girl making the drink also swiped her face and swooped back her hair before grinding and pulling the espresso shot. I did not order from this store and walked out. Food safe handling policies strictly enforce hand washing after an employee has eaten. Also, If I was the owner of this store I would be so upset if my employees were eating a meal on the clock, behind my counter. Especially a competitor's branded food while sitting at my cash register. Very gross and very unprofessional, I will never visit a Santos again, complete disregard to public health safety by not washing their hands after eating. read more

Upon entering the employees welcomed me with friendly smiles! They gave me ample time to look at the menu since it was my first time. They also gave me a few suggestions. I am not a coffee fan so I decided on their chai tea. I also ordered their blueberry muffins that was suggested by the barista and I added on a banana. The blueberry lived up to the hype I had read on previous reviews and the suggestion of the barista. The chai tea had just the right notes of spice. Great atmosphere and cool lounge area as well. read more

I got a lavender basil latte and a eggs cheese croissant. The latte was really good and the croissant was basic but a good breakfast. The large coffee and breakfast sandwich cost around $17 which I felt was lot for the food but the place was really nice and in downtown area. Overall I will go back to work or study. read more

Santos Coffee Uptown - It's a cool vibe. Limited menu, but coffee was super good!!!! - Coffee & Tea Near Me - Birmingham, Alabama

Awesome vibes when we walked in the door and the staff was very friendly! My Açaí bowl was the best I had in a long time! So fresh and delicious! I will return soon! read more

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Santos is pleasantly staffed, but with too few to handle the hotel convention and weekend traveler load. The weekend morning lines were avoided due to schedule conflicts. With today's smaller but slowly moving wad of customers, I didn't bother ordering a hot breakfast sandwich. A slow morning finds me with good coffee and one of last week's pastries. It's a corner shop at the meeting room end of the Birmingham Westin. Atmosphere is dependent upon the hotel crowd and/or the college football crowds. Otherwise, the "Uptown" (a.k.a. cultural) district is a bit dead... like the pastry. read more

Came here needing a caffeine fix during a weeklong conference. The first time, I ordered an iced mint latte. It wasn't very sweet, which is good; but it didn't taste like mint or espresso, which is bad. On my second trip, I got the Cafe Maya. The flavor was much stronger, and the Chile definitely gave it some heat. Problem is, it also gave me a stomach ache. Overall, while the menu was promising, the execution was lacking. read more

Santos Coffee Uptown - Iced mint latte - Coffee & Tea Near Me - Birmingham, Alabama

I went to the gardendale location and had a great experience. The young woman working the drive through was extremely pleasant. She even asked if whole milk was ok(and I wanted oat and forgot so I loved that she did that!) I got the Nutella latte and it is delicious, smooth, and not too sweet. read more

Cute spot in a nice little walking strip. Plenty of indoor and outdoor seating. The breakfast sandwich was delicious and came out quick. Good service as well read more

Stopped in this morning for a cup of joe and a breakfast sandwich. Fair Trade Coffee roasted in town was very enjoyable. A variety of sandwiches, baked goods and crepés. I selected a Ham and Egg Croissant. Fresh Croissant and Ham was great. You can enter through the Westin or Street side. read more

This may be the best little coffee shop ever. Addy makes the experience one to remember. I enjoy going here every time I'm in town. read more

What's not to love about Santos Coffee? It's located in the former Octane Coffee location in Uptown, connected to the Westin. I was worried that the parking situation might be complicated, but there were plenty of parking spots near by. There was ample seating inside, with a mix of tables, a bar and a lounge area. The service was a 10/10. Leah was so helpful and suggested the Lavender Basil Latte. It sounded just out of the box enough to be great, and it was. It was a little bit sweet, but not overpowering at all. The fresh basil was unique and refreshing. Leah gave me a punch card, so I can get a punch every time I go. After I finished my coffee at the bar, she even made sure that enjoyed it and even called me by my name (which she knew from the punchcard), which was very thoughtful. Will be back to Santos soon! read more

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Waited 15 minutes in line for them to tell me the kitchen is closed. Maybe make an announcement or have a sign. Horrendous customer service. This used to be a daily stop when I worked here in Birmingham but throughout the years the quality of food, friendliness of staff, and overall upkeep of the establishment has declined so greatly I will not be coming back. read more

In town for business, I stopped at Santos every morning for coffee. Piping hot, with steamed oat milk. It was perfect every time! A nice place to do a little work too. read more

The only thing better than the atmosphere and coffee was the customer service! I had the pleasure of conversing with this handsome gentleman named Justin. His knowledge of everything coffee was splendid and was of the utmost helpful! I was delighted to receive my first cup of lavender oat milk latte. I will for sure be coming back for more!! read more

Little coffee shop tucked into the Westin hotel. I went here a few days in a row during a trip and product was very consistent. Service was fast and friendly. Coffee was a solid 10/10, I even took 3 bags home with me. read more

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It was late & I wanted something sweet so the barista recommended me to try the decaf ice latte with my choice of flavor. So I got the caramel with soy milk, shaken very well & it was so good! Loved that this was connected to the Westin hotel. read more

Santos Coffee Uptown - Coffee & Tea Near Me - Birmingham, Alabama

The coffee and the food was really good. However, the conversation between employees, specifically about an employee's poor performance and communication, kind of ruined the vibe for me. I wish they would've had that conversation behind a closed door and not while I was waiting for my food to be made read more

Best blueberry muffin I have ever had! Great coffee too not super sweet. Was not busy when I was there so super fast service. read more

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My sister works at the BJCC and raves about this place. So I finally got to go while I was at a conference. The line was super long but the three baristas worked their tails off to keep things running and I was super impressed. I went with a lavender latte. The coffee was smooth and the lavender was subtle yet perfectly balanced. Definitely recommend. They do have food options which looked tasty- although their sandwiches were priced a little high. Overall great coffee! read more

Coffee quality is thin. The espresso had a grassy quality to the flavor. Have also come in at lunch time and they close their kitchen early before their actual closing time - so maybe call ahead to see if they're still serving food. I was disappointed. Decor inside is cozy and clean read more

Santos Coffee Uptown - Coffee Bar - Coffee & Tea Near Me - Birmingham, Alabama

Very chill, had Cold BREW WITH ALMOND MILK, sugar free vanilla and extra espresso shot. Awesome cool drink on a hot Alabama day . Very cool decor industrial modern. People traffic low and staff nice and coolio. Enjoy it pastries looked very inviting maybe next time. You blessed my day Santos( Saint's). read more

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I met a friend at the Santos in Uptown Birmingham and I really enjoyed the atmosphere. i liked how open the shop was and the aesthetic was calming and chill. I ordered a Cafe Caramel and a sausage, egg, and cheese croissant and my friend got the Cafe Mocha and a bacon, egg, and cheese croissant. I would say I enjoyed the coffee and the croissant was delightful. It was cooked well and came out warm so I appreciate that. The coffee was good as well. As someone who isn't an avid coffee drinker it doesn't take much to impress me, so if you just make it sweet and creamy I'll probably have no problem with it. Overall the experience was good. Wait time was minimal. I only think that the price for my food was a bit high for what I got. Overall great place to enjoy a coffee and chat with a friend. read more

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Awesome Mocha Latte. It was so smooth and rich. Loved it!! Will go again when we visit Birmingham

This cafe is inside the Westin hotel! The location is convenient and they have a cute menu (Nutella latte seemed interesting!) but the guy working just didn't come off welcoming or friendly. The only person working was mopping the floors and then changed out the bags in the trash bins and then proceeded to ask me what I wanted to drink without washing his hands after... yikes. He didn't even attempt to use hand sanitizer or wear gloves, nothing. That was pretty gross and unhygienic to see. So I didn't bother to order and won't ever go back. I want to see clean hands make my drinks or handle my food.. read more

Free wifi for customers. Comfortable seating and plenty of plugs for laptops. Staff were super friendly and attentive. I worked out of this shop for two days and during that time, I tried: 1. Hot chocolate-- First off, let me say, they used milk in the hot chocolate. This may seem like a small detail, but a disturbing number of coffee shops use water in their hot chocolate and that is not okay. Not Santos. Santos put milk in the hot chocolate like they care. I appreciate that. 10/10. Would order again. 2. Cold brew--The cold brew was good and would be great if you are a fast drinker, but it came in one of those clear cups that have no insulation, so if you are like me and leisurely sipping for an hour or so, the ice will melt and the cup will sweat. Not my favorite. 4/10. 3. Cafe Nutella--yaaaaasssss. This was by far my favorite. I absolutely loved it. Normally, I would have tried more items, but I ended up just getting this drink again because it was that good. 10/10. Would order again. read more

Santos Coffee Uptown - Santos - Coffee & Tea Near Me - Birmingham, Alabama

Has become a daily stop for me while here in Birmingham. Good traditional breakfast sandwiches and the açaí yogurt fruit brown is great! Staff is very friendly and had good recommendations for local things to do. Good stuff! read more

I came in at closing, Rileey and colleague made me the best cup of tea and experience. I needed it, my throat was sore and I was looking for warm and soothing tea after a long flight. I was so impressed that Rileey went above and beyond for me with a random act of kindness to keep the shop open for a few extra minutes to make me tea. Very much appreciate her well doings. read more

It's okay. I like going to different coffee shops to study. I haven't found one that I love yet. read more

Santos Coffee Uptown - Inside sitting. Outside sitting is also available - Coffee & Tea Near Me - Birmingham, Alabama

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We have enjoyed Santos Coffee. The coffee is wonderful and the food is great. Many times it gets too busy, the help is over extended. However they are able to maintain their quality and service. Thanks, Santos and welcome to Gardendale. read more

Great staff. Great coffee. I was great with an enthusiastic "Good morning" by the three staff members who apparently love attending early morning, non-caffeinated customers. I had the bacon, egg and cheese croissant and a coffee caramel, which was promptly served. Thank you to this staff who started out my day in a great way. read more