My father was only at Pacific Gardens for a short time before he passed, but I'm very impressed…read morewhat what I saw in the time he was there. The caretakers were conscientious and caring, the food was much better than his prior facility, his room was light, airy, and clean, and the MedTechs were really on top of things. The variety of activities each day was very impressive. I wish we'd found PG sooner so he could have enjoyed more time there, but I'm grateful for what he had. I wouldn't hesitate to recommend Pacific Gardens to anyone looking for the next step for a friend or family member.

We visited Pacific Gardens when we were searching for a facility for my grandmother…read more The facility is beautifully appointed, the lobby, dinning are and outdoor areas are lovely. It is a larger facility with two stories and the pricing is tiered based on the occupants needs and is inline with prices for similar facilities in the Bay Area. Residents have private rooms with bathrooms and a small kitchenette. Overall it is a nice facility. However it felt more like a hotel, residents had their doors shut and which is great for seniors who are independent. It did not seem like a place where my grandmother who was going to require hospice level care would get the personalized care we wanted for her. I also felt like the tour was very sales pitch oriented. For us while it was a lovely facility it wasn't the right fit.

I found this facility warm, welcoming and most of all, CLEAN. the staff was courteous, professional…read moreand attentive to the needs of the residents. My family member is very comfortable and pleased with the level of care she's receiving.

From the owner: At Bonita Springs Senior Living, we provide compassionate, personalized care for seniors in a warm,…read moresafe, and home-like environment. Our focus is on enhancing quality of life through tailored support, 24/7 professional staff, engaging activities, and a true sense of community. Families trust us for dignified, dependable care—because your loved one deserves nothing less.

I have previously collaborated with assisted care facilities, and my experience with Joshua and…read moreSadek has been exceptional. Their communication is prompt, and they demonstrate a strong commitment to Cresent Oaks.

My mother has been living here for just a little over a year now. The building is modern, well…read moremaintained and clean. I have only good things to say about the staff and the care they give. Moving to this community was a huge improvement from the institutionalized environment of a skilled nursing facility.

Went a few times to look around. Every time it was different people running the place. No…read moreconsistency at all. Felt like they were just trying to sell, sell, sell. Building was empty but lots of big promises that didn't feel real. Nothing ever matched what they said before. Didn't trust it. Would not recommend.

Today I had the chance to tour Ellore Santa Clara, with Joyce Aquino--their Executive…read moreDirector--personally showing us around. Honestly, I walked away both impressed and thoughtful. Ellore is the kind of senior living community that sets a high bar. It's beautiful, with a library where the books actually change every month based on what residents want to read, a real movie theater, and even a penthouse. But what really stood out to me was the mood--staff were actually happy to be there, and it showed in the way they interacted with everyone. You could sense that residents are genuinely seen and valued. Of course, the level of comfort and care here isn't for everyone-- and I know that. But for those who can access / afford it, it feels far from institutional. What made the visit even more meaningful was the open conversation not just about business, but to find ways they can give back and support the larger community. I left feeling hopeful about what's possible when people come together with the right intentions.

Don't bring your loved one! Especially if they have higher needs. Brought mom here in Jan. 2020,…read moretook her out 5 weeks later. My mom is recovering from a stroke, needs 5-10mins of stretching of her paralyzed side 2x a day, as well regular PT / OT. Was promised by the director and caregivers that the regular caregivers could do the 2x a day 5-10 min. stretches and hired another caregiver from the same company to do 1 hr exercises on the days I couldn't do so. Mom doesn't speak much, but her memory is fine and she let me know that none of the staff were helping her w/ either the 5min stretches, exercises and often even forgot to take out her dentures, brush her teeth or place her C-Pap machine on. Residents are taken to their bed as early as 5:30pm, staying in bed 14-16 hours at a time. Only meaningful activity is the ocasional Bingo game during the day, otherwise, all sitting in front of the TV for hours, zero conversation and often w/ out even water at their side. I was there often, and should have found mom a better alternative immediately when the second day there staff had given mom medication that was not hers. Once she tried getting out of bed and fell because she was so tired of calling out for help at night and not being attended to. Another time, seriously implored the caregivers to not leave my mom in a certain position in bed because it was very detrimental and pain inducing to her paralyzed leg. I returned a couple days later to find that her leg was left in the same exact position. Each time the excuse given was that my mom wanted it that way. I think they thought that because my mom doesn't speak much, she wouldn't be able to advocate for herself and tell me what had really happened. The male staff even gave my mom the middle finger after she complained that she didn't want him around when going to the bathroom. I spoke to the director on several occasions who assured me she would speak w/ staff, but nothing changed. Caregivers had even admitted to me that they were saying they were giving my mom the daily stretches but weren't doing so. Even after this the director continues to defend and make excuses for her staff, when really she should be protecting her residents who are truly the ones who need advocacy and protection.

Our family had the good fortune to find Caring Hearts about 3 years ago and I am so grateful. Mom…read morehad been living in a senior community with assisted care, but a fractured foot caused her to "fall between the cracks" in the continuum of care. Post foot fracture, she was wheelchair-bound--so couldn't reside in her 2nd floor apartment in case of fire--but she was otherwise healthy, so not appropriate for skilled nursing or the dementia unit. Off to investigate other options I went. When I found Caring Hearts and met Olivia and her staff, I knew it was all going to be OK - for Mom, and for our family. There are places that take care of your loved ones' physical needs, and Caring Hearts does a great job at that, but I wanted something more for Mom. I wanted a place where they would care for Mom's spirit as well as her body and a team that would work with me to ensure the highest possible quality of life for Mom for the remainder of her life. I got all that and more at Caring Hearts. Unless your loved one needs a very fancy place to live, I would unreservedly recommend Caring Hearts. The people are great, the food is good, they allow you to do "special" things like bring in favorite foods and flowers, and whenever there are medical issues, they are on top of it. (Olivia--not the geriatric physician--was the one who figure out that my Mom was suffering from UTIs. What a world of difference that made to Mom and all of us.) And, as Mom approached end of life, Caring Hearts got us set up with a terrific hospice called Optimal Care. Olivia started in this business because of her grandmother. Her grandmother would be very proud indeed.

My family cannot say enough good things about Caring Hearts. The staff there is dedicated to…read morehelping the residents there live with dignity and a sense of belonging. Michelle makes it a practice to reach out to families with "Good news" and pictures that show everyday successes and small joys. Prior to going to live at Caring Hearts our mom lived at a much larger (And frankly much more expensive) care home. However the level of personal care and attention that she now receives has resulted in a substantially higher quality of life for her.

As i approached my mid-eighties, and with the loss of my life partner. I realized changes were…read moreneeded in my day-to-day life. And so I started to look around to see what was available in terms of In-Home Care and Assisted Living. I ultimately chose In-Home Care versus Assisted living simply because of the fact I can receive the same services I am requesting in the comfort of my own home. And still be surrounded by familiar sights, be able to sit on my own couch, take a stroll in my yard, and go on a nice long walk with my Dog (Zoey) while being accompanied by my Caregiver. After researching several In-Home Care agencies, I selected Nurse Next Door as the perfect fit. Soon after I made the initial phone call to them, someone reached out and was able to quickly set up a date and time to when we could meet. Rashi, a care specialist from their team came over and we sat out in my backyard. After chatting for a few minutes, there was an instant click with the both of us and I knew right away I had found what I was looking for. She went over who and what Nurse Next Door is in the most detailed way possible, and learning more about myself and my needs to put together a wonderful Care Plan that would fit those needs in the best way possible. Nurse Next Door believes in the Perfect Match. That same day and after talking for some time, Rashi already had Caregiver in mind that she thought would fit right in with me. Joanne, a caregiver, who is a wonderful and caring young lady came on the first day when services were scheduled. And since that time Joanne and I have developed a close relationship, learning about each other and doing a variety of enjoyable things together. Some examples are, grocery shopping at Trader Joe's, going to Doctor's appointments, taking long dog walks, light housekeeping (vacuuming), and having endless fun conversations. My life partner and I enjoyed all types of music, and after he passed everything was left all scattered. Joanne was able to help me collect and organize all of the various CD's by music type. She also was so kind to help me find and take me to an electronics repair shop that would fix my 200+ CD Changer. Once the CD changer was back to life, she then made me a hand written list of all of my favorite CD's that were put into the CD Changer, that consisted of more that 200 artists. Now it brings me to happy tears that I am able to listen to all these songs that were tied to happy times with my life partner and remember all the good times and also share them with Joanne. Nurse Next Door is 24/7, and it was wonderful to know I can always reach them for anything. After being provided services from Nurse Next Door for a whole year and getting to know the whole team personally, I highly recommend them. Especially if you are looking for In-Home Care that is available 24/7, quick to respond, caring to your needs, and looking to gain a new friend.

They are lovely and take very good care of their clients and their clients comes first patient,…read morelovely dedication etc

I never met a more JOLLY group of people. They are like Family! The food is superb, the ambience…read morepositive (except for the mystery guy on the third floor), and the decorations festive. Who decorated the Chapel for Christmas? We felt such a sense of Peace there!

Moved by Godmother out of the facility a few months back after 3 years there…read more Let's start with the good: The kids they hire to work in the dining hall are really sweet. The balconies are spacious. It's very reasonably priced for 3 meals a day plus one housekeeping per week. But the bad is pretty bad - back three years ago when it was managed by a different company, it was much better. It has deteriorated rapidly under new management: 1) Food low quality - the first meal I had three years ago was pork chops with sauce, vegetable, and a potato. The last meal had recently was white rice with a few thin pieces of chicken in a curry sauce. 2) Activity directors are always quitting, so activities inconsistent or nonexistent. 3) Residents are there who shouldn't be: their dementia is too advanced and they wander about asking where their room is. Other residents help them find it. This isn't a safe situation - the sales staff moves people in, but there are residents who should be in assisted living or memory care and are living in unsafe situations. 4) Housekeeping is often understaffed, so the weekly clean up gets stretched. 5) Very limited storage in units and in kitchens.

My mom was at Foothill Care Home for two years. The caregivers there took very good care of her…read more Rossini was very thorough, very caring , and very prompt in attending to my Mom's needs. She sent me pictures to update me of my mom's condition. If we didn't have to move to another city, we would have my mom continued with foothill care home. Highly recommend this boarding care place.

Rossini is such a great owner/administrator. She has always been very caring to all of my clients…read morethat I refer to her. Very clean and systematic home. One thing I liked about this board and care home is that all of the residents are not in bed all day. They are actually in the living room either doing activities or watching TV. Most of the homes I've visited they're always in bed doing nothing. This is a home that I would definitely put my parents in. Also, Rossini is a very hands on owner.

Chuck B. Morgan Hill…read moreNov 14, 2025 About 15 years ago, while living in Sunnyvale, Ca, my aging mother was suffering from dementia and other age-related problems that had gone beyond my ability to provide the level of care she needed and deserved. I was fortunate to discover Madera Villa, a small, welcoming facility with around 17 rooms, each furnished and complete with its own bathroom. The staff there provided her with constant, loving care and attention until she peacefully passed away from her illness. I have carried gratitude for that experience ever since. Fast forward 15 years to March of 2025. My wife of 34 years was now struggling with dementia, mobility issues, and recovering from a broken arm after a fall. Once again, I reached a point where I could no longer meet her growing care needs on my own. Living about 30 miles south of Madera Villa, I searched for a nearby facility but found none that gave me a good feeling. Then I called Madera Villa--and to my delight, I was greeted by Allan Tuan, the facility administrator, and his wonderful assistant, Sarah. Both of them had been there when my mother was a resident fifteen years earlier. When I walked through those doors again after all those years, it felt less like entering a care facility and more like returning to a place of comfort and trust. Seeing Allan and Sarah still there filled me with a deep sense of reassurance. It reminded me that some places truly hold on to what matters--people who care for others not because it's their job but because it's who they are. Even in her condition, my wife recognized Allan and Sarah from visits long ago and connected with them instantly. Their compassion, attentiveness, and genuine kindness made her feel safe and loved. During her stay, she became friends not only with the entire staff but also with several residents. I started calling Sarah the "sweetheart lady of Madera Villa," and the title fits her perfectly. Madera Villa stands out as a place where warmth comes before profit and where every resident is treated like family. I cannot think of a better place for a loved one who needs care and community.

When my mom needed hospice care, we visited several places in the Bay Area before choosing Madera…read moreVilla. From the moment we stepped in, we knew it was the right place for her. The team at Madera Villa is incredibly caring, compassionate, and fully dedicated to their patients. They not only took exceptional care of my mother but also supported us as a family, making us feel truly at home. Their kindness and warmth provided comfort during an incredibly difficult time. We cannot imagine a better place for my mom to have spent her final days, and we will always be deeply grateful to the owner and the entire team at Madera Villa.