The Wonderful Staff at Creekside gave me my Mom(Linda) back!…read moreI toured the facility with Zharlene on short notice and was impressed with her and the facility. I liked that it had recently been renovated and had an Updated PT Department compared to what I had seen. My mom recently stayed at Creekside 9 weeks for rehab and she is a complex case due to severe osteoarthritis. Upon arrival she could barely stand up and walk 50ft. - she required 2 therapist during her PT sessions at first. It wasn't long before she was walking further and progressing in both OT and PT. The therapy team is Great! - Angelique, Anisha, Kiko, and Natalie worked with mom often and made amazing progress with her. Aloha Randy! Watching the entire therapy team in action everyday was impressive as to the range of skills they demonstrate patient to patient. Mom is home now walking around the house and outside. This was the primary goal for her being at Creekside. The CNA's are truly Special! Most of them treated my mom very well and kept her clean and if she needed something they took care of it. She had a couple favorites I would like to mention for well deserved recognition - Sauli - Tirhas - Carolina - Jonjie - Thank You for everything you did for my mom!! I really Appreciate YOU! Big Shout Out to RN's Sheri and Hafsa for getting mom her pain meds On Time! The kitchen Boss - Nakea checked in with mom to see if she wanted the menu item for the day or an alternative for Dinner - Very Nice! Annie is Awesome! She was moms Case Manager - All of the issues I brought to her attention were resolved quickly and professionally. I completely trusted her and valued her advise when needed. Emil and Annie make a Great Team and seem to run the place very well. Emil was moms Care Coordinator - Very Hard Working and easy to work with. We had weekly meetings regarding important details about mom's care. My mom had a private room during her stay at Creekside and I was with her most of the time to keep her company. I felt comfortable leaving her there alone at night. Her only complaints were the room was cold and the food not so good but we brought in outside food often. As far as Nursing Facilities go Creekside does a Good Job and I would let them take care of my Mom again. Thanks Again Creekside! Vince M.

So as an update to my previous review Kaiser called us to let us know that creekside did not cancel…read morethe transportation so it was not their fault but that still doesn't change the fact they REFUSED to give my husband the transportation information before he left them a good review with their link sent to him . That doesn't change the fact the staff here don't care about the patients and staff can be seen roaming the halls not helping their patients on their phones and just worried about going to get their own food I never saw the CNAs helping feed patients good luck if your loved one has a special diet they don't provide any options for low sodium diabetic or otherwise. So like I said if your loved one is here check on them often because the staff dont.

My father was in a bad car accident in September. He has been at this facility for over 8 weeks…read more It's been a very tough situation on our family but the staff / nurses have really helped support us a make this process smooth. We really wanna thank Merrissa she's went above & beyond to make sure my father has gotten proper care and is comfortable during his stay. Merrissa is truly amazing we can't thank her enough!!!

Horrible place terrible food, dirty conditions. Staff doesn't care about what's going on with…read morepatients diapers need to be changed. There needs to be some type of air purifying machine. Smells like urine and feces soon as you walk in the door rooms are dirty unattended whole place needs to be renovated. A lot of patients are just left in beds. There's really nothing for them to do at all as much money as they probably make there should be better conditions for people do not send your family there and do not go there. Strange man, Dennis that works. There is extremely nosy and inappropriate. Doesn't know what boundaries are. Doesn't wait for things to be processed. Just demands things also needs a razor.

Wonderful staff who take care of my dad during a very very hard time…read more Special shout out to Regine who was so wonderful in meeting us where we were at during the whole process.

After knee replacement, my sister was sent here for rehab. We met Julie Flaminiano and she helped…read moreus so much! She was so kind and professional to both me and my sister. She made herself available to answer all our questions. And she provided the very best service for my sister. Even after we left the rehab, we still had questions and Julie answered them for us. And continues to be a source of information and help. We are so grateful for her.

My brother-in-law stayed in the center for 2 weeks. (October 2025)…read moreOverall impression of the center is good and positive. Staffs are professional and helpful. Nurses, CNA, Therapist are great. A special thanks to Case Manager, Bianca Hernandez. We had so many questions for her. She is very helpful, quick response to our questions.

they have admitted my family member as a Medicare patient- now that they are close to 100 days used…read morethey want to kick them out - saying they are not an ltc - they harrass calling weekly to find another place - the care is good polciy and management are not- anonymous

The long term staff from Cynthia at the front desk, to Chona, Aidah,Jessica, Nikki, Angie and Clara…read moreare all wonderful. In addition the staff that cares for our mom on a daily basis show so much compassion and kindness my sister and I are grateful beyond words. Any time we ask a question or make a request on our mom's behalf it is answered in a positive and prompt manner. We are thankful for the great care she has received at WV and would highly recommend the facility. The Berti Sisters!

This is a long overdue update. In the time since my last review, my dad has passed away and my…read moremother who suffers from Alzheimer's is now a current resident at Westgate. In every circumstance, I have been so appreciative of the care my parents received at Westgate. Because of the care they showed to my father before his passing, I felt completely at ease entrusting my mom's care to them when the time came. The director, Aidah, knows every detail of what goes into each resident's care, and somehow also manages to remember little details about their loved ones too! She retained many of the same people even through Covid, so in some cases the same people who cared for my dad then are caring for my mom now! This speaks to the atmosphere and oversight at the facility. My mom had more complex needs than my dad, and without Angie I could never have put together all the pieces together to ensure those needs could be met. Lead nurse Jessica and her team let me know of every change to mom's health. And Clara in Activities is one of my mom's favorite people, never failing to make her smile. I could go on listing the various staff, but I say all this to say, that Westgate helps you to navigate the care your loved ones need in the least stressful way possible. Deciding to place a loved one in a care facility is never easy, but I'm so glad to partner with Westgate in doing so.

My family cannot say enough good things about Caring Hearts. The staff there is dedicated to…read morehelping the residents there live with dignity and a sense of belonging. Michelle makes it a practice to reach out to families with "Good news" and pictures that show everyday successes and small joys. Prior to going to live at Caring Hearts our mom lived at a much larger (And frankly much more expensive) care home. However the level of personal care and attention that she now receives has resulted in a substantially higher quality of life for her.

I wanted to write this review for Olivia and the staff at Caring Hearts. They are really dedicated…read moreteam and are doing amazing work. My father has been doing much much better under their care than in other places we've tried. The facilities are always clean, the workers are super attentive to my father's needs, and visiting hours are very flexible. Olivia has been very kind to my father and I throughout the entire process of getting him situated. Additionally, they offer a very reasonable rate for the level of care they provide. I cannot recommend Caring Hearts enough.

Super friendly and helpful administrative staff. Our family receives respite services through SARC…read morefor our daughter and I have been very happy with the quality of communication from PHS. Our babysitter went through the process of becoming our respite care provider 2 years ago and now my father is just starting his application. We have interacted with many other health services providers on our journey and PHS stands out with their compassionate customer service. Thank you PHS for hiring and training professional and supportive administrative staff. My family really appreciates it!

Came in last week to do a facility tour with Cory and really loved the facility. It is in a great…read morelocation right by Campbell. The nicest part about the facility was that during my tour all of the staff, from nursing to housekeeping, smiled and greeted me as I passed by.

Great customer service and friendly staff who truly work hard and do the best they can!read more

Ready2Nurse Home Health Agency provided an excellent team of health care professionals and…read moreadministrative staff as my husband transitioned from Standford Hospital to home, following a complicated cardiac surgery. Amy, a Nurse Practioner along with the team of additional nurses, an Occupational Therapist and a Physical Therapist, were all very professional, experienced, compassionate and supportive when delivering care to my husband. As an RN , and my husband a MD, we notice all aspects of delivery of medical care, and we were very impressed with the Ready2Nurse quality of care. They were overwhelmingly instrumental in getting my husband back on the path to recovery. We are grateful for their assistance to us and overwhelmingly endorse the Ready2Nurse Home Health Agency.

This company has been amazing! My grandfather had knee surgery recently and used this agency for…read morein-home therapy / care and my family is very pleased with the services they have been receiving. The owner was so compassionate in our time of need. After some unsuspected complications they really helped us out going above and beyond to get in contact with the doctors and making sure he receives his care. Shelley , Sydney and Joseph have all been rockstars ! Showing a endless amount of kindness support amazing bedside manner and being extremely helpful.

My grandma has been here for a couple of years, she has dementia and I really like that some of the…read moreladies, not the nurses because most of them are rude but it's probably because they are overworked. The ladies that clean up the patients, and the janitors they are so nice, they care about the people they care after, they talk to them. It's a very hard job and cleaning after grown adults is such a hard job I really appreciate their work. I know that my grandma is in good hands and treated with respect and dignity. I don't have too many complaints about this place.

I've been there once to visit a family member and it is a really sad place to have the loved ones…read moreat that location and it's a lot of service a lot of renovation and it's really scary. It looks like the death is just walking around those isles ready for people to pass away.