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    Caring Hearts

    5.0 (14 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 month ago

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    9 months ago

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    Ask the Community - Caring Hearts

    Do you have a Hospice Waiver?

    Hi Chelsy, My apologies for our major delay in responding to our question. But yes we do have hospice waivers.… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Caring Hearts

    . My recommendation here does not do Olivia and her Staff justice to the degree I feel in my heart and head

    Mentioned in 11 reviews

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    You might also consider

    Villa Fontana - Courtyard

    Villa Fontana

    4.2(27 reviews)
    3.0 miWest San Jose
    Family-owned & operated
    Certified professionals

    Finding the right assisted living facility can be overwhelming, but Villa Fontana has been a true…read moreblessing for my 95-year-old dad and me. It was incredibly difficult to tell my dad that I could no longer manage his growing caregiving needs, but Merife and Michelle made the transition easier by assisting me when I shared the news at his home, where he had lived for 60 years. Our first lunch at Villa Fontana was nothing short of serendipitous--my dad was reunited with a former co-worker he hadn't seen in decades! The meal was so delicious that he kept saying "oishi" (Japanese for "delicious"). It truly felt like a home-cooked meal, starting with a cream of potato soup, followed by a bountiful salad with hardboiled eggs, olives, and more. The main course featured chicken parmesan, spaghetti, perfectly prepared vegetables, and a berry pie à la mode for dessert. My dad's room is bright and cheerful, overlooking a gorgeous courtyard. It was recently remodeled with new carpet and granite countertops, making it feel fresh and inviting. To help ease his transition, Merife arranged 24/7 caregiving services from Harmony for the first three days--an unexpected but deeply appreciated gesture. Each caregiver was kind, attentive, and communicative with me, which made all the difference. Just 3 days after moving in, my dad had a small accident during the night, falling on the bathroom floor. Thankfully, he wasn't harmed, and the staff immediately provided me with pictures to reassure me that he was okay. Their attentiveness and quick response gave me so much peace of mind. Perhaps the biggest change has been in my dad's daily routine. Before moving in, he spent his days watching TV from morning until night. Now, he participates in group morning exercises, and when I asked what he liked the most about Villa Fontana, he replied, Bingo! He also loves that he can enjoy ice cream every day--a small but meaningful joy. The entire staff at Villa Fontana has been incredibly friendly and kind. In addition to Merife and Michelle, I want to give a special shoutout to Jefferson, who always greets me at the front desk with a smile, as well as Allyssa, Maryann (the activity director), Maryann (the med tech), Manny, Marycris, and Roselily. I know I'm still learning everyone's names, so my apologies if I've left anyone out! Villa Fontana has truly exceeded my expectations, and I'm so grateful my dad is in such a caring and supportive environment. If you're looking for an assisted living facility where your loved one will feel at home, I highly recommend Villa Fontana.

    I would like to thank Miss Merife & staff for taking such good care of Miss Sylvia…read more Miss Sylvia was taken care of by a caring & compassionate staff!! I would recommend VILLA FONTANA as a wonderful facility to any one looking fur a great place to stay.

    Photos
    Villa Fontana - Entrance

    Entrance

    Villa Fontana
    Villa Fontana - The Garden Courtyard provides for a healthy walk or "roll" in the fresh air and sunshine, and a variety of soul-feeding beautiful flowers.

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    The Garden Courtyard provides for a healthy walk or "roll" in the fresh air and sunshine, and a variety of soul-feeding beautiful flowers.

    Golden Heritage

    Golden Heritage

    4.8(19 reviews)
    4.3 miDowntown, North San Jose

    My mom has lived at Golden Heritage for almost 2.5 years ever since she broke her hip and some…read moreother issues which made living at home with me more difficult. My brother and I had looked at a number of possible assisted living facilities and Golden Heritage was my first choice. It is relatively close by to where I live and work, has an Asian staff with many speaking Mandarin (as well as I believe Catonese). There are also some Japanese and possibly some Korean residents as well. We had also considered Aegis Gardens in Fremont, but it was further away and higher cost. The place is independently owned and run by a very nice family with experience in running health care facilities. The place also felt less "corporate." The facilities were converted from a "European" style hotel - with each of the resident floors having a big common space - so it doesn't look like a typical assisted living facility or hotel. The place is clean and the staff is friendly. It took a few months for my mom to adjust living there, but she's come to enjoy living there. My mom enjoys the activities including simple daily exercises, some crafts, weekly outings to pick up small groceries (like fruit for small fridge in room) and household items, and bingo. And, often on the weekends there are small performances by local groups like youth or senior church groups I think. There is free wifi and my mom regularly streams videos from her iPad which I understand is common. Having just broken her hip my mom started off in the assisted living floor of Golden Heritage, but a few months after transitioned to an independent living floor which helped keep the costs down. Despite being in independent living they do check in on her and have called my brother or I when they have noticed problems such as falls or strange behavior; we monitored more carefully and eventually had a medical issue taken care of. It definitely gives me piece of mind knowing that she's being watched over. All in all I'm very satisfied with Golden Heritage. I think if you're looking into senior facilities for you elderly loved one you should definitely check out multiple places as they will each feel a little different to you. I wouldn't state that Golden Heritage is for everyone, but it's been working very well for my mom.

    This place was such a treasure and ran by very loving people. So sad to hear that it is permanently…read moreclosed.

    The Terraces of Los Gatos

    The Terraces of Los Gatos

    3.7(57 reviews)
    5.2 mi

    Not like any other facility like this. It is clean and doesn't smell like other places do and I…read morehave visited many over the years as a volunteer, never imagining I would end up needing one. I came to stay here after I had a total knee replacement surgery. I was in a lot of pain. The staff was very kind despite the fact that there were oftentimes overworked because the ratio of staff to patients probably not quite to par. I got PT and OT almost every day, which was great. I was very grateful that they catered to my dietary needs. They even checked up on me after I'd gone home. My only issues I had, had to do with the medication I was on. When I first got there by transport I was due for my pain medication and they didn't have any of my prescribed medication. They told me they would be able to get me some within a half hour of my arrival. That didn't happen. I had to wait hours and I was in agony. Also, one time they ran out of it so they gave me another pain medicine which was stronger. I had to take this three times because the prescribed medicine still never came in. Also, it's great that they offer to wash your clothes (as long as they're labeled). The problem is, you don't always get them back. Their system could use some improvement. I asked about my clothing several times, but they didn't do anything about it, likely because the people I asked were way too busy. On the day I was leaving, my son and I had to go to the laundry room and look for them ourselves. They were spread out all over the place in the lost and found container. I'm not sure if I got everything. If I hadn't been in such pain when they gave me the inventory list when I first arrived I probably could have made a list of what I had come in with. It was in with the packet they gave me and was not explained to me then or later that I recall. Important...write a list of everything you bring. There's no way that one of the aids would have been able to find all my stuff that my son and I found scattered on that last day. Yes, they have room for improvement. No one's perfect. Overall, my experience was great so I'm still giving them five stars.

    I stayed in the rehab section in transition between the hospital and home after surgery. The goal…read morewas to be able to gain enough strength and ability to be self supporting. I was able to accomplish that in a brief time due to the excellenr program they established and carried out. EVERYONE was professional, caring and pleasant. In addtion to the care is both the interior and exterior ambience which attractive and inviting. The cleanliness is found everwhere, inside and out. The rehab section meals were always tasty with an excellent selection to chose from. I hope the future would offer me a chouce to return to the Terraces if rehab was agsin necessary.

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    The Terraces of Los Gatos
    The Terraces of Los Gatos
    The Terraces of Los Gatos

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    Carlton Senior Living - San Jose - Carlton San Jose offers a welcoming environment where seniors can thrive with Independent Living, Assisted Living, and Memory Care.

    Carlton Senior Living - San Jose

    3.7(28 reviews)
    6.4 miBlossom Valley

    Had to put the pops in an assisted living environment and came here. Clean, friendly with…read moreactivities and safety and he can keep his dog! Will update a review as he's only been here a short times! Thanks folks you'll like the old boy he likes to talk and has plenty of stories!

    One of the most difficult things to do is to choose a new home that will address all of your needs…read morewhen the time comes that you need more help. My sisters, my mom and I toured most of the facilities in San Jose and Morgan Hill when we were choosing a new place for mom to call home. We finally chose the Carlton because the facilities and rooms were lovely but most importantly because the people who work there were warm and loving. Mom lived at the Carlton for nine years. At the time she moved in, mom was active and able to participate in the activities, trips, and social life. Then as time went on and she needed more care, Carlton was there to help us navigate what she needed and design her accommodations to fit her needs. I can not emphasize how wonderful they were in custom crafting a plan to meet her needs and in implementing that plan with caring and kind individuals. If I were making this choice again, I would choose Carlton in a heartbeat. This stage of life is difficult and having people who are competent and care makes it manageable.

    Photos
    Carlton Senior Living - San Jose - Carlton San Jose's newly remodeled dining room opened recently and is looking better than ever!

    Carlton San Jose's newly remodeled dining room opened recently and is looking better than ever!

    Carlton Senior Living - San Jose - Stay as busy as you want in a comfortable, secure and safe environment that offers all the conveniences without the work.

    Stay as busy as you want in a comfortable, secure and safe environment that offers all the conveniences without the work.

    Carlton Senior Living - San Jose - Our senior living retirement community offers more than Independent Living and Assisted Living apartments.

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    Our senior living retirement community offers more than Independent Living and Assisted Living apartments.

    Marbella San Jose

    Marbella San Jose

    2.8(29 reviews)
    5.9 miBlossom Valley

    Mom's house was becoming a challenge for her to keep up. When concerns about her safety and social…read morewell-being were observed, we began looking at senior living communities in San Jose. We visited several places, however Marbella ISL stood out above the others. The sales associates welcomed our multiple visits and answered our questions. We noticed a welcoming atmosphere with each visit. Marbella was the only senior community where we observed staff members engaging residents in a cheerful, respectful and caring manner; staff spoke of residents as "family". Mom is delighted with her decision to move into an Independent Living apartment at Marbella. As a family, we are delighted that she can "age in place" at Marbella, who also offer Assisted Living and Memory Care services. Mom has made many new friends and enjoys her conversations with them in the dining room (She enjoys the appetizing dishes to select from). Mom participates in a wide variety of daily activities offered at Marbella. We are pleased to see her actively investing in her health and regularly attending fitness classes led by instructor Cyrus T., who motivates residents through his encouragement and humor! Our family frequently visits Mom at Marbella and staff members always welcome us to participate in activities and events with her. Mom feels at home!

    Alice is amazing!! She consistently brings warmth, kindness, and genuine care into every…read moreinteraction. It's clear that she doesn't just see this as a job--she takes the time to get to know each resident, remembering preferences, checking in thoughtfully, and always making everyone feel valued and respected.

    Photos
    Marbella San Jose - Atrium

    Atrium

    Marbella San Jose
    Marbella San Jose - Main Entrance

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    Main Entrance

    The Forum at Rancho San Antonio - This is like their shared, sitting area

    The Forum at Rancho San Antonio

    4.1(34 reviews)
    7.8 mi

    I am so happy that my Dad decided to move into the Forum. Because of this decision, he is more…read morephysically active, socially engaged, and on a healthier daily schedule with a better diet than he otherwise would be by staying in his own home (his original plan). While moving into a senior community was a big adjustment, my Dad has come to really appreciate it and generally, every resident I talk to seems very happy at the Forum (you should ask residents you see how they like it when you visit). Some of the other benefits I've seen about the Forum are: * Management and management structure - The Executive Director (Nancy is great) and her management team and the staff are friendly and genuinely care about the residents, the cleanliness of the facilities, and the service provided. Additionally, the Forum is a non-profit benefit corp and is run somewhat like an HOA where the owners/residents have the ability to substantially influence overall policy and items important to them (e.g. food, entertainment, services, etc.). One key difference from a normal HOA is that the owners have the time and desire to make this model work as it requires participation to do so. * The naturally beautiful setting of Rancho San Antonio that surrounds the Forum - While not everyone takes advantage of all the hiking trails, just being in nature provides a relaxing, healthy setting. This is quite different from some of the senior centers that are in more urban settings. * Health facilities, library, ample activity spaces, planned activities (movies, presentations, etc,) and excursions (off site), many grassroots activity groups...uhh a wood shop? keep things more interesting while the services free residents up from the daily challenges (cooking, cleaning, etc.) and give them more time to enjoy. * Full continuum of care - You start of in independent living in a condo unit or stand-alone villa. Should your health needs and ability to live independently change, they have skilled nursing and assisted living facilities right there as well as a new memory care facility (on a fee for service basis after you sell your independent living unit). * Very pet friendly with many folk owning dogs, cats, other critters and visiting pets welcome. * Resident happiness - Perhaps the most important gauge is that I'm still surprised at the general level of satisfaction I sense from the residents ... and I visit pretty regularly. If your family is looking into senior living communities, check the Forum out!

    As a private care provider to high net worth individuals for the past decade, I have been to a…read morenumber of SNFs and rehabs across the state of California. Following four back-to-back admissions at Stanford University Medical Center, my current client ended up staying in three SNFs, one after the other, from October 2023 to February 2024. Based on our experience, of the three top-tier facilities that he had stayed in, The Forum at Rancho San Antonio is the undisputed creme de la creme. It's not perfect (as no organization is), but it's the best and the only place that I would recommend to a client or a loved one if s/he lives in Northern California. Aside from its enviable location - the feeling that one's staying in a nature reserve - The Forum's key differentiating proposition is its people. They know what they're doing and why they're doing it: to improve the health and the well-being of its residents. I am very hands-on in my approach to patient care so I spent almost as much time as my client during his more than two-month stay at The Forum at Rancho San Antonio. I was there with him for an entire day, from breakfast to dinner, and during his therapy sessions, every single day for over 60 days. The only thing I didn't do was spend the night there. So one could say that I have some intimate knowledge about why this place ticks. It is the affability, creativity, perseverance and good humor of its Admission & Marketing Director Sabrina, its Rehab Director Ratika (who assembled the best team of PTs, OTs and ST under one roof!), its Health Center Administrator, its Social Worker Chandra, its Dietician, its Director of Nursing Tess and her wonderful team of caring and knowledgeable nurses (especially MJ, Caroline, Karen, Gladys, Fili & Teresita) & their assistant Annie, its CNAs (especially Joy, Judith, Margarita, Yodith and Amansale), its Activity coordinators Alice & Lourdes, its Kitchen crew (especially Eva) and its EMS staff. And yes, the food at The Forum at Rancho San Antonio is delicious. My client, who owned a famous restaurant back in the day, never complained about the meals and snacks while he was a resident there.

    Photos
    The Forum at Rancho San Antonio - The Parking lot

    The Parking lot

    The Forum at Rancho San Antonio
    The Forum at Rancho San Antonio - Game, Puzzle, Reading nook area

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    Game, Puzzle, Reading nook area

    Sunny View Retirement Community

    Sunny View Retirement Community

    4.4(29 reviews)
    6.6 mi

    Caring for Seniors is never an easy task. My parents had been looking at several multi-level care…read morefacilities in the area and it was my mother that drew them to Sunny View. While she was very reluctant to move, her comment about Sunny View was that it felt more like a home than an institution. Her initial instinct has proved to be spot on. Unlike some of the other places they visited, they have always been treated as individuals deserving of understanding and compassion. Our family was pleasantly surprised at how quickly the staff responded to the needs of my parents as they made the very difficult transition of moving from their home of 45 years to a two bedroom apartment (villa). All the different areas (marketing, maintenance, housekeeping, food services, nursing staff) went way beyond what was expected to help them settle in and become part of the community. We even had some unexpected challenges that the staff addressed with kindness and much patience. In addition, the staff seem to communicate well with each other. While the grounds are beautiful (mature trees and multiple garden areas) and there are some new features including an aviary in the Assisted Living area, it is the people that make the difference. Not only have the staff been very respectful and kind, but the residents were very welcoming to my folks. I'm very comfortable knowing that my elderly parents are surrounded by loving people.

    If you're planning a trip to the Packing House, make your way across the street to Tacos El Gringo…read more We sampled many of the menu items and each one was satisfying. Their potato tacos are incredible! Update as of November 2024- This location is closed but you can still check out their food truck in Santa Ana.

    Photos
    Sunny View Retirement Community
    Sunny View Retirement Community
    Sunny View Retirement Community

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    Senior Seasons - Alan Brauner - Family Advisor

    Senior Seasons

    5.0(13 reviews)
    6.7 mi

    I second all of the positive reviews here. Alan really helped us find the best memory care facility…read morefor my dad. He made a confusing and stressful time infinitely less so and I'm so grateful for his help throughout the process. Highly recommend!

    Alan Brauner at Senior Seasons is amazing. Recently my 89-year-old Mom fell and broke her hip…read more During her recuperation we realized that it just wasn't realistic for her to live at home alone anymore, and that we needed to find her an assisted living facility. Not knowing the first thing about these facilities, I reached out to Alan Brauner at Senior Seasons. I can't even begin to explain how helpful he was. He listened to our situation, provided me with insight and contact information on the local facilities, explained what I needed to know, and what to consider when reaching out to these prospective places. His advice was invaluable. He was always there for me, whenever I had questions. He was super responsive, emailing back or calling right away. And through this process my mom kept changing her mind about where she wanted to live (mid-peninsula near her friends, south bay near me), and so our requirements kept changing. Through it all Alan was patient and positive - something I really needed during this stressful time. I seriously have no idea how I would have handled this whole situation without him. I highly recommend Alan and Senior Seasons.

    Photos
    Senior Seasons - Assisted Living communities provide support and social activities.

    Assisted Living communities provide support and social activities.

    Senior Seasons - Six person Board and Care Homes may be the economical care for both physical and memory support.

    Six person Board and Care Homes may be the economical care for both physical and memory support.

    Senior Seasons - Couple pondering Senior Housing needs.

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    Couple pondering Senior Housing needs.

    Caring Hearts - retirement_homes - Updated May 2026

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