The memory care at this location is top notch. My mom was really having a hard time, unable to walk…read moredue to a brain injury at another facility. With the care at this Belmont Village, my mom came back to life. She went from zombie-like to energetic and talkative. She loves the caregivers, and it feels like they love her too. Do not hesitate to bring a loved one here for A+ care and safety. The rooms are really big, and there are beautiful areas to sit and get some sun and fresh air. The activity leaders are so kind and really try to keep the residents busy with chair yoga, music, karaoke, word games, BINGO... The staff is phenomenal, and there are folks like Walter, Juan, Wilma, Christine, and more that give joy and care to each resident. I love that they assign PALs (care givers) to groups of residents, and most will pitch in and help whether or not they are assigned to a particular resident. Poojan (MC Director) and Radhika (Sr. ED) can often be found with residents. You can feel so much love here. Don't think twice about checking this facility out for your aging relatives. You will fall in love and get your own peace of mind, knowing they are safe, loved, and engaged. Just look at how they brought my mom back to life!

I could given them 5 stars because of the modern design of the facility it's beautiful. The reason…read morewhy is 3 stars because of the poor quality care specially in memory care department. 1. When pulled the cord takes time to get somebody for help, I understand they were busy, but there are 3 PALS sitting in activity area and they were in there phones.I understand they are watching those fall risk residents but should be only one PALS is assigned. 2. I have witnessed, while they are serving food at the dining room there a few PALs eating in the counter. 3. They are always short staffing.

We are beyond grateful to have found Cedar Creek. My mom lived there for 6 years until she passed,…read moreand the care she received was exceptional. We consider her being there a blessing. Cedar Creek is defined by its exceptional culture, which is anchored in profound kindness, compassion, and patience, not to mention top tier expertise and professionalism. Residents (and their loved ones) are treated like family. Throughout my mom's six year stay, we were greeted with genuine warmth. They know my kids' names, they know all about my family, my mom's history, what she was like before she was ill. They pay attention and genuinely care - this is the differentiator, why Cedar Creek is so magical. The loving environment this caring produces is incredible, and testament to the hard work and dedication of the entire team at Cedar Creek. In the weeks leading up to my mom's passing, literally everyone who works there, from facilities managers to nurses, front desk and kitchen staff to the heads of the entire organization, they ALL checked on us regularly to share their sympathies, give my mom and our family a squeeze, and offer their help. Again, they treat you like family. We could not have asked for a better environment.

Nancy has been at Cedar Creek for more than 2 1/2 years and has had excelent care. She is happy…read morethere and has never asked to leave. I am VERY happy with the care she has had and am very happy with my choice of Cedar Creek.

Lincoln Glen Manor has an amazing staff that cares so much. My wife's grandparents lived here and…read moreit was a great experience for them.

Communication is poor, at best. Management tends to be…read morereactive rather than proactive. The full-time care staff is excellent, however, they often utilize agencies to fill their schedules. Several agency staff are substandard.

I used this service for the first month I was out of rehab. Nicole was always on time, cheery, and…read moreready to go. She helped me with bathing, dressing, basic housekeeping and range of motion exercises. As she did those activities, she included me so that I could also become more skilled at them. After my time with her, I was able to continue on my own and my recovery continues to progress. I would recommend Care and Comfort's services to anyone needing home health assistance.

From the owner: At Care and Comfort In Home Care, we specialize in trusted, compassionate in-home care services for…read moreseniors and adults with disabilities in San Jose, CA and nearby areas. Our professional caregivers provide non-medical support, including personal care, meal preparation, light housekeeping, companionship, and medication reminders—all designed to help your loved one remain safe and independent at home. We also offer 24-hour care, overnight care, and respite care for family caregivers who need a break. Additional specialties include post-surgery recovery support, dementia and Alzheimer’s care, and hospice support services. Every care plan is personalized, ensuring comfort, dignity, and peace of mind for your entire family.

My family cannot say enough good things about Caring Hearts. The staff there is dedicated to…read morehelping the residents there live with dignity and a sense of belonging. Michelle makes it a practice to reach out to families with "Good news" and pictures that show everyday successes and small joys. Prior to going to live at Caring Hearts our mom lived at a much larger (And frankly much more expensive) care home. However the level of personal care and attention that she now receives has resulted in a substantially higher quality of life for her.

I wanted to write this review for Olivia and the staff at Caring Hearts. They are really dedicated…read moreteam and are doing amazing work. My father has been doing much much better under their care than in other places we've tried. The facilities are always clean, the workers are super attentive to my father's needs, and visiting hours are very flexible. Olivia has been very kind to my father and I throughout the entire process of getting him situated. Additionally, they offer a very reasonable rate for the level of care they provide. I cannot recommend Caring Hearts enough.

Toured Atria Willow Glen as a potential independent living community for my mother. They also have…read moreassisted living and memory care, should she need it. Atria is a gorgeous place with huge trees, gardens, koi pond, and creek. The person who gave us the tour was the memory care director. She was very warm and knowledgeable and genuinely interested in getting to know my mom and her current living/health situation. The dining room is clean and spacious and there was a friendly warmth from the staff and residents. I was pleased to find out in addition to three meals a day, they serve coffee and breakfast all day until 5pm. When a resident is sick or just doesn't feel like going to the dining room, they can have food delivered to their apartment. There is also the option of cooking in the small kitchen in their apartment. Atria has lots of activities and events for residents. They go to interesting places like San Francisco, Monterey, etc. There are groups to join, too, like a knitting or writing group. Garden plots are available in the community garden and there is a heated outdoor swimming pool. My mom loved the apartment she was shown. Since this was the first community she looked at, we are going to tour a few more before making a decision. It's hard to imagine a nicer place.

Just a concerned citizen - I love that the seniors get…read moreoutings to shop and experience some independence. However, I find it very unsafe to not have personnel on site monitoring their movements in the shopping plaza. I just encountered a resident who forgot where she needed to meet for pickup. I give credit to how quickly they arrived, but even the man who answered the phone seemed rude and lacked compassion. I worry because the Almaden plaza usually draws homeless as well as thieves. God forbid they lose their memory at the wrong time. I hope this is an issue with rapid resolve for the sake of others' elderly loved ones.

My mother has been in their medical center twice now, and each time has received safe and attentive…read morecare, great meals and wonderful interactions with very pleasant staff. They take their jobs seriously, and are very positive and caring. We have never worried about her care while she has been at The Terraces,

UPDATE ON MY DAD My…read moredad is STILL in the hospital after being discharged from The Terraces because they determined he was "sufficiently better." The reality? He couldn't even walk. We were told that Medicare requires a patient to be able to walk 21 steps before being discharged from rehab. Yet my dad was sent home when he was not even capable of walking safely. Now he is in the hospital at El Camino Hospital, one of the best hospitals in the area, and we have learned that he has E. coli--an infection he has dealt with before and that we had specifically asked The Terraces to test him for two weeks ago. I cannot understand how this happened. We trusted a skilled nursing and rehabilitation facility to care for an elderly man who was vulnerable and unable to advocate for himself. Instead, I feel that his condition was seriously underestimated, and I am extremely concerned that he was discharged before it was safe for him to leave. I am filing a formal complaint with Medicare and the appropriate regulatory agencies and will be requesting his complete medical and therapy records. This is not just about my dad. This is about how we treat our elderly and most vulnerable people. Families should not have to fight this hard to make sure their loved ones are safe, properly evaluated, and receiving the care they deserve. What has happened is absolutely heartbreaking and, in my opinion, completely unacceptable.

I am writing to commend the Front Desk staff for their exemplary service. They are professional,…read morecourteous, and cordial. A special shoutout to Shannah for always identifying herself when she answers an incoming call! The whole crew at the front desk is great; they help me with my packages and they have creative solutions to awkward situations. As for Merrill Gardens at Campbell, the people are kind and respectful. I appreciate their service. A wonderful place to live.

I always receive immediate help when I call the care givers…read morewhenever I need help. Many times I can't sleep with sweats and light headedness. Alway here in my apartment within a few minutes, asking if I want to go to the hospital. Most of the time I decline. This is a problem for the entire year. All doctors tell me that everything is normal.