The memory care at this location is top notch. My mom was really having a hard time, unable to walk…read moredue to a brain injury at another facility. With the care at this Belmont Village, my mom came back to life. She went from zombie-like to energetic and talkative. She loves the caregivers, and it feels like they love her too. Do not hesitate to bring a loved one here for A+ care and safety. The rooms are really big, and there are beautiful areas to sit and get some sun and fresh air. The activity leaders are so kind and really try to keep the residents busy with chair yoga, music, karaoke, word games, BINGO... The staff is phenomenal, and there are folks like Walter, Juan, Wilma, Christine, and more that give joy and care to each resident. I love that they assign PALs (care givers) to groups of residents, and most will pitch in and help whether or not they are assigned to a particular resident. Poojan (MC Director) and Radhika (Sr. ED) can often be found with residents. You can feel so much love here. Don't think twice about checking this facility out for your aging relatives. You will fall in love and get your own peace of mind, knowing they are safe, loved, and engaged. Just look at how they brought my mom back to life!

I could given them 5 stars because of the modern design of the facility it's beautiful. The reason…read morewhy is 3 stars because of the poor quality care specially in memory care department. 1. When pulled the cord takes time to get somebody for help, I understand they were busy, but there are 3 PALS sitting in activity area and they were in there phones.I understand they are watching those fall risk residents but should be only one PALS is assigned. 2. I have witnessed, while they are serving food at the dining room there a few PALs eating in the counter. 3. They are always short staffing.

We are beyond grateful to have found Cedar Creek. My mom lived there for 6 years until she passed,…read moreand the care she received was exceptional. We consider her being there a blessing. Cedar Creek is defined by its exceptional culture, which is anchored in profound kindness, compassion, and patience, not to mention top tier expertise and professionalism. Residents (and their loved ones) are treated like family. Throughout my mom's six year stay, we were greeted with genuine warmth. They know my kids' names, they know all about my family, my mom's history, what she was like before she was ill. They pay attention and genuinely care - this is the differentiator, why Cedar Creek is so magical. The loving environment this caring produces is incredible, and testament to the hard work and dedication of the entire team at Cedar Creek. In the weeks leading up to my mom's passing, literally everyone who works there, from facilities managers to nurses, front desk and kitchen staff to the heads of the entire organization, they ALL checked on us regularly to share their sympathies, give my mom and our family a squeeze, and offer their help. Again, they treat you like family. We could not have asked for a better environment.

Nancy has been at Cedar Creek for more than 2 1/2 years and has had excelent care. She is happy…read morethere and has never asked to leave. I am VERY happy with the care she has had and am very happy with my choice of Cedar Creek.

This was a beautiful place when my mom moved-in to the independent homes…read more But the care facility that she had to transfer to which was full of hard working, caring staff at the time she transferred, has been extremely short-staffed for the past 2 years post pandemic, in a bad way. I don't know why, and it's gotten worse. Please double check your elderly here and their care as of the date of this review. We had to leave. Brokenhearted ...

So fortunate to have found this place for my mom!…read more I will primarily be speaking about the skilled nursing facility as there are also independent living, assisted living, and memory care facilities on the same campus. When my mom was unable to return to her independent living apartment after breaking her hip, a friend recommended Lincoln Glen Skilled Nursing. She lived in the skilled nursing facility for over 2 years and became part of the Lincoln Glen Manor family. The nurses and CNA's were caring and helpful. My mom enjoyed the activities, and I was glad to join her for family events. When a medical issue arose, a doctor from Kaiser (my mom's health insurance) would be contacted and would either come for a visit or would advise the staff on next steps.

They were so helpful with finding a caregiver that fit my loved one's needs. Nicole answered all my…read morequestions and was honest through the whole process.

From the owner: At Care and Comfort, LLC, we specialize in trusted, compassionate in-home care services for seniors…read moreand adults with disabilities in San Jose, CA and nearby areas. Our professional caregivers provide non-medical support, including personal care, meal preparation, light housekeeping, companionship, and medication reminders—all designed to help your loved one remain safe and independent at home. We also offer 24-hour care, overnight care, and respite care for family caregivers who need a break. Additional specialties include post-surgery recovery support, dementia and Alzheimer’s care, and hospice support services. Every care plan is personalized, ensuring comfort, dignity, and peace of mind for your entire family.

My family cannot say enough good things about Caring Hearts. The staff there is dedicated to…read morehelping the residents there live with dignity and a sense of belonging. Michelle makes it a practice to reach out to families with "Good news" and pictures that show everyday successes and small joys. Prior to going to live at Caring Hearts our mom lived at a much larger (And frankly much more expensive) care home. However the level of personal care and attention that she now receives has resulted in a substantially higher quality of life for her.

I wanted to write this review for Olivia and the staff at Caring Hearts. They are really dedicated…read moreteam and are doing amazing work. My father has been doing much much better under their care than in other places we've tried. The facilities are always clean, the workers are super attentive to my father's needs, and visiting hours are very flexible. Olivia has been very kind to my father and I throughout the entire process of getting him situated. Additionally, they offer a very reasonable rate for the level of care they provide. I cannot recommend Caring Hearts enough.

Just a concerned citizen - I love that the seniors get…read moreoutings to shop and experience some independence. However, I find it very unsafe to not have personnel on site monitoring their movements in the shopping plaza. I just encountered a resident who forgot where she needed to meet for pickup. I give credit to how quickly they arrived, but even the man who answered the phone seemed rude and lacked compassion. I worry because the Almaden plaza usually draws homeless as well as thieves. God forbid they lose their memory at the wrong time. I hope this is an issue with rapid resolve for the sake of others' elderly loved ones.

My favorite part about atria willow glen was the guiding dash they serve me on 7 AM to 7 PM so you…read morecould go in at your own leisure whenever you were hungry

Not like any other facility like this. It is clean and doesn't smell like other places do and I…read morehave visited many over the years as a volunteer, never imagining I would end up needing one. I came to stay here after I had a total knee replacement surgery. I was in a lot of pain. The staff was very kind despite the fact that there were oftentimes overworked because the ratio of staff to patients probably not quite to par. I got PT and OT almost every day, which was great. I was very grateful that they catered to my dietary needs. They even checked up on me after I'd gone home. My only issues I had, had to do with the medication I was on. When I first got there by transport I was due for my pain medication and they didn't have any of my prescribed medication. They told me they would be able to get me some within a half hour of my arrival. That didn't happen. I had to wait hours and I was in agony. Also, one time they ran out of it so they gave me another pain medicine which was stronger. I had to take this three times because the prescribed medicine still never came in. Also, it's great that they offer to wash your clothes (as long as they're labeled). The problem is, you don't always get them back. Their system could use some improvement. I asked about my clothing several times, but they didn't do anything about it, likely because the people I asked were way too busy. On the day I was leaving, my son and I had to go to the laundry room and look for them ourselves. They were spread out all over the place in the lost and found container. I'm not sure if I got everything. If I hadn't been in such pain when they gave me the inventory list when I first arrived I probably could have made a list of what I had come in with. It was in with the packet they gave me and was not explained to me then or later that I recall. Important...write a list of everything you bring. There's no way that one of the aids would have been able to find all my stuff that my son and I found scattered on that last day. Yes, they have room for improvement. No one's perfect. Overall, my experience was great so I'm still giving them five stars.

I stayed in the rehab section in transition between the hospital and home after surgery. The goal…read morewas to be able to gain enough strength and ability to be self supporting. I was able to accomplish that in a brief time due to the excellenr program they established and carried out. EVERYONE was professional, caring and pleasant. In addtion to the care is both the interior and exterior ambience which attractive and inviting. The cleanliness is found everwhere, inside and out. The rehab section meals were always tasty with an excellent selection to chose from. I hope the future would offer me a chouce to return to the Terraces if rehab was agsin necessary.

Merrill Gardens Campbell is a great community. My mom has lived there for 2.5 years after an…read moreinterstate move and from the minute she arrived the residents and staff were welcoming and accepting. There's a lightness and cheerfulness about the place - the staff works hard, but there's a lot of laughter in everyone from the valet at the front door to the receptionists, the cleaning and maintenance staff, and the caregivers. I'm always surprised and heartened by how kind the residents are to each other - there's a good community spirit. My mom has mild cognitive impairment, is in assisted living there, and needs help every day. Sarum Talivaa, Senior Resident Care Director, and her team of caregivers are fantastic. I consider them partners in this crazy caregiving journey and I really value their experience and insight. I visit 3-4 times a week and I've seen that their work is very hard...so hard it would be easy for them to just phone it in to save their own energy. But Sarum and the caregiving team genuinely care about the residents and show it every day in the way they interact with and assist my mom (and me). I know she's in good hands and I'm so grateful for that.

I feel so lucky to call Merrill Gardens home. The staff here are kind, caring, and make us feel…read morelike family. Sarum always checks in and makes sure we're doing okay, she's got a heart of gold. Jennifer's meals are delicious, and she outdid herself with the Passover Seder. It was beautiful and full of meaning. Will is always smiling and ready to help, and Alexis keeps us busy with fun activities and great company. I want to live here forever!