Two weeks ago I take my car to Sandstone Tires in Monticello, Utah because it would pull to the left, not a lot, but still it shouldn't be doing that; also it would shimmy between 50 to 60 miles/hour. They give me a wheel alignment and balancing, then tell me I need new rotors because that is what is causing the problems. Really? Anyway, not only does the car now pull to the left immediately, but the shimmy is constant.
My husband decides to take it to Chip's in Moab for another opinion; I need a new caliper disc to stop the shimmy, so the part was ordered. My two rear tires were so worn down, the metal was showing; I had already traveled to Cortez, Blanding and Moab since going to Sandstone. I could have blown both tires and who the heck knows what would have happened to me. Oh, and the rotors, they were fine and didn't need replacement.
Sandstone Tires brags about being the best tire place around...and they didn't notice the extremely poor condition of both tires!?! Looks like they were more interested in bilking me, than in doing a professional job. Avoid Sandstone Tires like your life depends on it....actually, it does.
I AM NOT A HAPPY CAMPER!!!
March 10, 2013 - The owner finally decides to speak up!?! Too bad he couldn't be bothered to speak with me when I called three times BEFORE the vehicle was taken elsewhere. Each time I called I was told, "We're busy and can't take a message now". Stop making excuses Scott; especially 7 months after the issue. The response of a good and responsible owner should have been, "I am so, so sorry this happened. I was not made aware of the problem by my employees; what can I do to rectify it?" But no, you're just pushing the blame onto the customer, displaying further unprofessional behavior, and proving my review is truthful. Thanks! read more