Amazing !!! I called them and they stayed longer to fix a flat tire!!! We were travelling from…read moreAlbuquerque to Salt Lake City. Amazing amazing repair shop!!!!

We sustained a tire valve damaged on our FJ cruiser on the backroads near Needles, and came in to…read moreMonticello to get some help and back on the road. Kim stayed late after 5, was courteous, and fixed it quickly and efficiently. Cost was very reasonable.

Saturday, June 24, I was driving on the interstate which will take me straight south to Monticello…read moreand my timing belt in my Nissan Altima ripped off. A couple friends in Utah helped me get it towed to Drapers. The mechanic Aldo and his team of tow truckers did a very good job repairing my vehicle the next morning. My only biggest problem is that they only take cash. But thank you, Aldo and Draper Towing

What a godsend this place turned out to be. I got a flat tire and AAA dispatched Draper to me…read morewithin 45 minutes. Considering I was out in a very rural area that was fast. Better yet, TJ repaired my tire and put it back on my truck very quickly. So nice to support a local business, and one working hard to give excellent service. Highly recommended.

I broke down in between Monticello and Moab and called Shafer. They had me back on the road within…read morehrs.Very kind and fair,would highly recommend.

Somewhere between Moab and Monticello, our Dodge Grand Caravan overheated. I thought I was having…read moretransmission problems before I realized the problem was overheating. I managed to pull over and get some water in the radiator, and nurse it into Monticello to the Maverik. Bert just happened to be there in the Maverik. What a blessing. He figured out that we had a leak in the radiator and slowly got enough coolant into to for us to drive it to their shop. It was a Saturday, so he had me drop it off at Shafer's shop where he worked. Everyone we talked to at church the next day and around town said, "You are in good hands with Shafers." I found that to be very true. I met Mr. Shafer on Monday, and he was very kind. Even though he had a lot of other business, he did his best to get a new radiator delivered. When it didn't come due to the transport truck breaking down, he drove to Cortez personally to pick one up. Now that's customer service! It was finished on Wednesday, and we got back on the road and back to McKinney, Texas, with no further incident. The price was very reasonable. I am very thankful for Russell, Bert, Trent, and everyone at the shop. I highly recommend Shafers.

We were stranded with 2 blown tires. Danny towed me two hours to Cortez. He turned a lousy…read moresituation into an enjoyable 2 hour drive to connect and talk and learn about him, what the area was like and hear about a place and people I would otherwise have just driven right past.

I was looking for assistance in having a vehicle I purchased ready and available for the transport…read moredriver. I had looked online and Quality came up as being very solid and helpful. I made a phone call and had a very positive "can do" phone conversation with Heather. She said "no problem, I know the seller, we'll help you out." Heather facilitated the vehicle pick up, saving the seller the hassle of being available when the transport driver called. Her attitude and ability to facilitate the process was very much appreciated. Thanks Heather! Rich

We had a tire failure as we pulled into town and these guys had the exact tire we needed for our…read more5th wheel trailer (and we bought two for good measure!). Levi was quickly on the scene, super competent and personable. His truck was fully equipped for switching out tires and rims. Highly recommend Carhart Feed & Seed for roadside assistance!

Even through the pandemic and the current economic meltdown, this place still has fountain drinks…read morefor $1!! plus they have an A&W and pizza which is better than the Stone Pizza shop on Main Street

Cheap gas (use your Clark's rewards!), a bowling alley, and an A&W all in one joint. What more can…read moreyou ask for? Great place to stop on a trip to let the kiddos (or adults) play a game or two!!

I don't know if this will show my original review as well as the update, or just the update. I just…read morewanted to rewrite this a bit. On Labor Day, 2019 I hit a deer. It damaged my vehicle enough that it needed repairs to be drivable again. So, my car was towed on a holiday. He answered the phone for the highway patrol....but not for me or my father when he came to get me. We tried all of the numbers of course to no avail. I don't live in the area, my dad lived over 4 hours away. We couldn't stick around waiting for him to feel like answering our calls. I was left with no choice but to break a window to get my stuff out...load it into my dad's car...and leave. Keep in mind...my vehicle's alarm was going off while I did all of this...and since I was on a trip I had a lot with me. Close to what looked like his house...as well as his office. He didn't come out or say anything (that means that if you have a vehicle stored at this place...it's contents aren't exactly safe). We tried several times to reach him by phone...not just that day either. He never answered our calls. He never responded to our messages. He never called me. The highway patrol person who called him made sure my phone number was included with my keys for him...but he never used it. The lack of communication was so glaring that my parents helped me buy a different vehicle because they felt it was the best option. Despite having a different vehicle, I still tried calling again on my way back through, again no joy. Then, around a month later, he called my insurance company and tried to file a claim wanting storage fees! Something that wouldn't have been a problem if he had picked up the flippin' phone and called me at any point. He told them he couldn't get a hold of me. Really dude? Geico closed that claim real quick, but nice try. It has now been over 2 years...and I am still mad about this. I loved that car so much, but because he couldn't be bothered to answer the phone, I had to leave it behind. I'm actually shocked by how many positive reviews this company has. If they are normally so good...what happened? Why did he blow me off when he's been so good to so many other people?

I grew up in a small town. I knew everyone in town and what kind of vehicle they drove. This…read morebusiness has that hometown feel. Great service. Heather runs a very well-oiled machine. Everyone working here is respectful of the customers and of each other. I rarely see employees work this well together. Kudos, to their team!

I can't say enough good things! Burton was kind, friendly and accommodating. we left our truck…read moreand flatbed trailer in his storage lot while we explored canyon rims rec area for 10 days. we had no problems whatsoever. All was secure behind a locked fence topped with barbed wire. we'll definitely use this business again!