Amazing !!! I called them and they stayed longer to fix a flat tire!!! We were travelling from…read moreAlbuquerque to Salt Lake City. Amazing amazing repair shop!!!!

We sustained a tire valve damaged on our FJ cruiser on the backroads near Needles, and came in to…read moreMonticello to get some help and back on the road. Kim stayed late after 5, was courteous, and fixed it quickly and efficiently. Cost was very reasonable.

In June of 2010, Steve Draper opened up the newest automotive business in Monticello, Utah;…read morebringing with him over 20 years of experience in the industry. Word of mouth is spreading the knowledge of Steve's friendly and professional manner; and I'm here to help spread that word. My husband's SUV needed a new gas filter which was enclosed inside the tank itself. Not only did Steve take the vehicle immediately, but he quoted us a price better than another repair shop had, and had the work done by the next day. Later on an unrelated issue developed with the SUV; Steve kept the vehicle for several days, testing it at different times each day, but the problem refused to show itself again. Steve did not take guesses at what the problem might be, nor did he fix parts unnecessarily; he honestly told us that until it occurred again, there was nothing he could do. While traveling through Colorado, the vehicle stalled out and another mechanic found that the computer had finally given out...what do you expect from a 1998 used vehicle. All we knew was that Steve had been very honest about the assessment, and we were going to keep using his business. Recently I took my car in for its yearly inspection and it only took 20 minutes. Another automotive business I had been using usually kept my car for an entire day! While I was waiting, I saw Steve interact with other customers; he was naturally friendly, polite and helpful. If he could not accommodate someone, he would call another business to see if they could help the customer. Another facet I like about Draper's is that the atmosphere is positive; being unfamiliar with the workings of an automobile, I'm not made to feel like an idiot. Steve Draper should run a class on how to truly operate an automotive towing and repair business. If you're a resident of Monticello, Utah; or a traveler with auto issues; make sure to keep Draper's numbers handy. Thanks Steve for being a true professional and proud of what you do.

Saturday, June 24, I was driving on the interstate which will take me straight south to Monticello…read moreand my timing belt in my Nissan Altima ripped off. A couple friends in Utah helped me get it towed to Drapers. The mechanic Aldo and his team of tow truckers did a very good job repairing my vehicle the next morning. My only biggest problem is that they only take cash. But thank you, Aldo and Draper Towing

We were stranded with 2 blown tires. Danny towed me two hours to Cortez. He turned a lousy…read moresituation into an enjoyable 2 hour drive to connect and talk and learn about him, what the area was like and hear about a place and people I would otherwise have just driven right past.

I was looking for assistance in having a vehicle I purchased ready and available for the transport…read moredriver. I had looked online and Quality came up as being very solid and helpful. I made a phone call and had a very positive "can do" phone conversation with Heather. She said "no problem, I know the seller, we'll help you out." Heather facilitated the vehicle pick up, saving the seller the hassle of being available when the transport driver called. Her attitude and ability to facilitate the process was very much appreciated. Thanks Heather! Rich

Vegetables are fresh and well priced - some things are very expensive, but core items like chicken,…read morepork, cheese, etc are really well priced and they have rotating deals and sales that are meaningful. For such a small store they do a really good job of keeping a balance of goods and their little breakfast burritos and donuts are surprisingly good! Cheaper than big box stores in the SLC area oddly enough.

Good donut and coffee. Perfect stop to get on the road quickly in the morning on a road trip.read more

I grew up in a small town. I knew everyone in town and what kind of vehicle they drove. This…read morebusiness has that hometown feel. Great service. Heather runs a very well-oiled machine. Everyone working here is respectful of the customers and of each other. I rarely see employees work this well together. Kudos, to their team!

I don't know if this will show my original review as well as the update, or just the update. I just…read morewanted to rewrite this a bit. On Labor Day, 2019 I hit a deer. It damaged my vehicle enough that it needed repairs to be drivable again. So, my car was towed on a holiday. He answered the phone for the highway patrol....but not for me or my father when he came to get me. We tried all of the numbers of course to no avail. I don't live in the area, my dad lived over 4 hours away. We couldn't stick around waiting for him to feel like answering our calls. I was left with no choice but to break a window to get my stuff out...load it into my dad's car...and leave. Keep in mind...my vehicle's alarm was going off while I did all of this...and since I was on a trip I had a lot with me. Close to what looked like his house...as well as his office. He didn't come out or say anything (that means that if you have a vehicle stored at this place...it's contents aren't exactly safe). We tried several times to reach him by phone...not just that day either. He never answered our calls. He never responded to our messages. He never called me. The highway patrol person who called him made sure my phone number was included with my keys for him...but he never used it. The lack of communication was so glaring that my parents helped me buy a different vehicle because they felt it was the best option. Despite having a different vehicle, I still tried calling again on my way back through, again no joy. Then, around a month later, he called my insurance company and tried to file a claim wanting storage fees! Something that wouldn't have been a problem if he had picked up the flippin' phone and called me at any point. He told them he couldn't get a hold of me. Really dude? Geico closed that claim real quick, but nice try. It has now been over 2 years...and I am still mad about this. I loved that car so much, but because he couldn't be bothered to answer the phone, I had to leave it behind. I'm actually shocked by how many positive reviews this company has. If they are normally so good...what happened? Why did he blow me off when he's been so good to so many other people?

A Welcome Pitstop along the Southwestern Adventure Corridor…read more A Fine Selection of Gourmet Smoked Meats and a fresh Ice Cream Parlor, and oh ya, an Art gallery inside - what's up next for this entrepreneurial couple! Only Time. They just remodled they went with a Western Decor, it looks Gr8 !

I just order a ham and cheese croissant and a cinnamon cream cheese pretzel omg I will be addicted…read moreto those soft and oh so good they have the best Boyd coffee and donuts, if it's empty just ask they will make you fresh of what they have Donuts all different kinds fresh and I mean fresh what an assortment of good donuts...very clean restrooms

Even through the pandemic and the current economic meltdown, this place still has fountain drinks…read morefor $1!! plus they have an A&W and pizza which is better than the Stone Pizza shop on Main Street

Cheap gas (use your Clark's rewards!), a bowling alley, and an A&W all in one joint. What more can…read moreyou ask for? Great place to stop on a trip to let the kiddos (or adults) play a game or two!!

My car was handled quickly and thoroughly. They took care of my car and kept the focus. No…read moreoutrageous repairs, just professionalism.

We recently returned to Denver from a SW and NW trip that started Oct 23, 2024. Just days, after…read morewe had started our trip our 2015 Prius experienced an intermittent overheating warning light. We stopped at Dependable Automotive Service without an appointment and the very personable service tech manager very quickly took our car, plugged it into his diagnostic scanner, then put the car up on the rack. He revealed to me the likely issues including the emission system that could be the culprit. This was not a simple radiator or hose leak. He pointed out 5 possible problems. Due to the complexity of the issue and the fact that he would have to order parts not available nearby he indicated that for him to work on the issue it would likely take a week to repair. We were on a tight schedule so this was a problem. After a discussion with the manager he agreed with me that we would likely be okay going onto the Toyota dealership on our route through Flagstaff to get assistance. Well, as it turned out that one of the 5 possible problems was the culprit though it was also, regretfully, the most expensive problem in the catalytic system costing us three grand. But we were fine the rest of the trip well into December. We very much appreciate the Dependable Automotive manager's professional and expedient help in us getting back on our trip. He revealed a long and strong technical experience and competence that I have often found rare with so many independent auto servicers in my well over 50 years of owning vehicles. And by the way, he didn't charge us a penny! If you have an automotive problem I am assured that Dependable Automotive Service will be able to assist you! Cheers and happy motoring!