I was looking for assistance in having a vehicle I purchased ready and available for the transport…read moredriver. I had looked online and Quality came up as being very solid and helpful. I made a phone call and had a very positive "can do" phone conversation with Heather. She said "no problem, I know the seller, we'll help you out." Heather facilitated the vehicle pick up, saving the seller the hassle of being available when the transport driver called. Her attitude and ability to facilitate the process was very much appreciated. Thanks Heather! Rich

In November of 2024 we were traveling south and our truck broke down in front of Wilson arches. Our…read moreroadside assistance left a stranded on the side of the road for 5 hours. Our daughter called service repair shops from Grand junction and Moab all along there and no one could get our truck into the shop to be worked on for at least 2 weeks. Quality Auto repair and towing service sent a tow truck picked us up took us back to the shop and they made shop time for us that day. Made our roadside assistance pay for the tow and fixed our truck within a couple hours and got us back on the road. Their service and repairs was second to none and their prices was excellent. They were very accommodating we had our beloved pet with us and they accommodated all three of us and was concerned for our safety and well-being. This family owned shop and all of their employees we consider them to be our ROAD ANGELS they came and saved the day for me and my wife and our pet. We would highly recommend their professional services for any of your Auto and traveling needs. Quality Auto repair and towing service we thank you very very much for all that you did for us that day. Paul & Janie & Izzy

Has a tire blow out on the way to Arches National Park. Levi got us a replacement tire the next…read moreday. Great service at a reasonable price!

Fortunately they had the tire in stock that we needed and were able to put it on our rim quickly.read more

Somewhere between Moab and Monticello, our Dodge Grand Caravan overheated. I thought I was having…read moretransmission problems before I realized the problem was overheating. I managed to pull over and get some water in the radiator, and nurse it into Monticello to the Maverik. Bert just happened to be there in the Maverik. What a blessing. He figured out that we had a leak in the radiator and slowly got enough coolant into to for us to drive it to their shop. It was a Saturday, so he had me drop it off at Shafer's shop where he worked. Everyone we talked to at church the next day and around town said, "You are in good hands with Shafers." I found that to be very true. I met Mr. Shafer on Monday, and he was very kind. Even though he had a lot of other business, he did his best to get a new radiator delivered. When it didn't come due to the transport truck breaking down, he drove to Cortez personally to pick one up. Now that's customer service! It was finished on Wednesday, and we got back on the road and back to McKinney, Texas, with no further incident. The price was very reasonable. I am very thankful for Russell, Bert, Trent, and everyone at the shop. I highly recommend Shafers.

The engine in our 2015 Audi melted down south of Monticello (five hours short of Albuquerque) far…read morefrom our Seattle home, on a trip to Austin TX last spring to see the solar eclipse. I had noticed Schafer Auto Clinic on my way through town, and I asked the tow-truck driver dispatched by AAA to take the car there. In the grip of misfortune, I felt so fortunate to have discovered Schafer. If you're going to be stranded in the middle of what some would consider nowhere, this is the mechanical oasis that you want to find. There are dozens of cars neatly parked on the lot, each with a story as forlorn as mine. Sooner or later Schafer will rescue them all. Come to find out, Audi engines often melt down; replacement motors are in high demand. Therefore it took Trent weeks to find a new one for us. By then we had made it to the eclipse in a rented car, turned in that vehicle and bought a used BMW in Albuquerque. We drove the Bimmer home to Seattle. Trent was calm, friendly and helpful throughout. Once the new engine was installed, my wife and I flew Seattle-Salt Lake City and rode a Greyhound shuttle from the airport to Monticello. Setting out in the repaired car, we had one minor glitch due to a remaining wire that needed connecting, but Schafer mechanics quickly traced and corrected the problem. The bill for the engine and labor was considerable, but surely a fraction of what the job would have cost in Seattle. We ended up getting a whole second road trip, via Zion, Bryce, Antelope Canyon and Crater Lake, back to home. Trent stuck with us throughout our misadventure and subsequent adventure -- good-humored, honest and well organized. He recommended staying at The Atomic Blue Motor Inn, a whimsical, clean retro joint in walking distance of the shop. Trent took time off from repairing cars some years ago to work as Monticello city manager, and says that he had fallen behind on auto technology by the time he returned to the business. So his brother and other mechanics do most of the hands-on work. They fix everything from antique tractors to late-model foreign cars. Parts get shipped in to Moab. My wife and I don't need two cars. So if you'd like an Audi with 2k miles on the engine and 77k on the rest of the car, do let me know!

This place rocks! My son broke a center pin on his 4x4, day 1of our vacation. They found the parts,…read moregot him in and repaired same day. Much appreciation!

Dennis and Jay were great to work with me. We had been waiting for about three hours or more…read morebecause we thought another towing company was going to come help us, but they were super hard to work with. They never showed up. Nations towing told me they would be there in an hour but instead they came in 30 minutes and Jay was so good and kind. When we got to the place to fix my car, a place that had been arranged with the insurance company, they were closed down. Jay got on the phone and started calling all around and found me a mechanic. I would use this company any chance I had! They are kind, good, reliable, and affordable.

Saturday, June 24, I was driving on the interstate which will take me straight south to Monticello…read moreand my timing belt in my Nissan Altima ripped off. A couple friends in Utah helped me get it towed to Drapers. The mechanic Aldo and his team of tow truckers did a very good job repairing my vehicle the next morning. My only biggest problem is that they only take cash. But thank you, Aldo and Draper Towing

What a godsend this place turned out to be. I got a flat tire and AAA dispatched Draper to me…read morewithin 45 minutes. Considering I was out in a very rural area that was fast. Better yet, TJ repaired my tire and put it back on my truck very quickly. So nice to support a local business, and one working hard to give excellent service. Highly recommended.

I highly recommend Andy and his team for towing assistance. When my husband experienced a flat tire…read morein a rental car while leaving Capital Reef Park they responded promptly. Because the vehicle did not have a jack, roadside assistance was necessary. It was a cold evening in January, and since i was in Houston, my only option was to locate a reliable towing company. After I provided the GPS coordinates, Andy dispatched Garrett to find my husband and replace the tire. He was professional, reassuring and made sure my husband returned to town safely. My husband was back at his motel by 10:00 pm.

Absolutely amazing service. Andy was responsive and great to deal with. Great communication,…read morecaring, excellent attention to detail and could handle a complicated tow without issue. Great quality from a small family business. Highly recommended!!!

Rez Auto is great! Today Benjamin Thomas Craig came to tow…read moreour van from a place neither AAA nor Mercedes Road Assistance could not. That's already cool. But much more: he fixed the problem on the spot. This kept us mobile and allowed us to continue our trip instead of being towed for 43 hours and spending 3 days (or more) in a motel. (Today is Friday and it would be lucky if our van would be fixed Monday)

I requested oil change options in the Show Low, AZ area. Yelp sent my request to a mobile service…read morevendor located in the Valley. They quoted me $500 due to the mileage. Walmart in Show Low took care of me for $50. Yelp appears to be way in over their heads when it comes to geographical referrals.

Just want too say this is the most sorry excuse of a business i have ever had the dis pleasure of…read morespeaking with... just needed a tire patched on a Saturday .. the guy lied too me 3 times. 1 his guys had been out on call all night. 2 he wouldn't have the tire . And he told me he didnt want too help none the less . I wouldn't recommend spending a dollar on even a weekday for this place

They are the AAA contractor in that area. Came to get me on a dirt road, got my rig into town and a…read moreplace where it could be fixed. They were responsive, courteous, competent. Recommend highly!

Amazing !!! I called them and they stayed longer to fix a flat tire!!! We were travelling from…read moreAlbuquerque to Salt Lake City. Amazing amazing repair shop!!!!

We sustained a tire valve damaged on our FJ cruiser on the backroads near Needles, and came in to…read moreMonticello to get some help and back on the road. Kim stayed late after 5, was courteous, and fixed it quickly and efficiently. Cost was very reasonable.

We had the best experience with Tic Tac Tow. Connor came out and saved us from a broken radiator in…read morecanyonlands and towed us into town. He was quick, courteous and has a passion for Moab and helping the stranded fans like us. Thanks Connor!

I managed to high center my RV in the boondocks and these folks were still able to get me off the…read morerock, clear of the other obstructions and ready to head out. Won't say it was cheap but it was fair and the service was excellent. Now if I hadn't done another stupid stunt, I might be actually happy