They take care of our pool very meticulously and when we need something else they point us in the…read moreright direction

My pool pump wasn't working, skimmer wall wouldn't go down and I was freaking out. My husband and I…read moreresearched online to see what could be the issue and decided to call a few places. Michael was the only one to answer my call and he was extremely helpful. He gave me some troubleshooting steps then asked me to send him some pictures. He quickly identified the issue and told us what to do over the phone and like that he fixed it! Michael was very kind and patient and did not give up on us over the phone. This was truly a wonderful experience! One of the best customer support I've had!

I've had a great experience with this pool service. They are extremely responsive--any time I've…read morehad a question or concern, they get back to me quickly and take care of it right away. It's clear they take pride in their work and really care about their customers. Their approach is also very reasonable. They don't try to upsell unnecessary services and are upfront and honest about what actually needs to be done. Pricing is fair, especially considering the quality and reliability of the service. Overall, dependable, professional, and easy to work with. I'd definitely recommend them to anyone looking for a trustworthy pool service. Taz V.

Ray is extremely honest and professional. I sent him photographs of an auto fill problem that…read morerequired substantial work. Ray recommended against the work due to the cost, but offered to do it if I so desired. It was up to me and I elected to just top off my swimming pool on hot summer days weekly with a garden hose rather than proceed with an expensive concrete tear out. Raise prices are very reasonable.

Had my SPA totally cleaned and chemicals added in the same day that I requested service. Great…read morejob!!!

Rick was an absolute beast. He was very communicative Abe answered all of my questions. Very…read moreknowledgeable. He completed my startup for my remodeled pool and now he is going to be doing my monthly maintenance. Great guy. Highly recommend.

Good morning! Just wanted to let you know that I have been…read moreexceptionally happy with the pool service we have received. Always nice to meet each technician and have felt comfortable asking questions. Being a new pool owner, it's nice to get accurate information and I sincerely appreciate the time and patience they have extended with each visit. Sincerely, Nora Peterson

Amazing services! My tech is friendly and the back office girls are always willing to help. The…read moreautopay system and the automatic email with the service pictures make it super convenient too.

They are on time every week, and do great job, always going above & beyond…read more I use them for weekly maintenance. Had pool heatpump installed by them aswell Thanks

Nightmare. Run. Do not hire. Back office personnel has changed & with the change,there are new…read more"additional fees " and false allegations of missed payments. I have proved time and time again through my auto pay and my banking institution of timely monthly payments and I am still being harassed.

After 15 years of being with this company, since the original owner, Dan decided to completely…read moreghost me. The last thing I heard from him was a service I was going to be provided and was never provided. I attempted to contact him via text and phone and never received anything back. Since then, because of his lack of services, I have had to start from the bottom up of getting the chemicals corrected. The last thing I heard from him was that he was going to provide a service and he never did. On top of that, he sent me a bill for the month that he had not contacted me back. As a business owner, and somebody who has been a loyal client to this company I would expect a business owner to at minimum, contact the individual back and have an adult conversation explaining the situation. I would never refer this company to anyone. Since the original owner it has done nothing but go down hill.

Dan is awesome! He made sure I always had a good understanding of what was happening with my pool,…read moreand what needed to be done. His value was amazing, as he never charged for anything more than the service call and the few chemicals I would need. As an example, another pool service company said "Standard Green to Clean, $600" but dan came out, inspected my filter, fixed my broken filter manifold for the cost of parts plus his service call. Then, he suggested if i want to get it clean faster I could just run over to the pool supply store and buy dose of Green to Clean for $40. I did just like he said. He's a straight shooter who's honesty saved be a bunch of money! Later, I had a bad algae bloom. Dan came straight out and tested my water, no nonsense, he got down to business. Found that the phosphates were high, told me exactly what treatment chemical I would need and how to use it, and of course offered to do it for me or let me do it and save the money. I let him do the treatment since he has the chemicals, and he's a good guy. My pool looks amazing now! Thanks Dan!!!!!!!

I went through several pool service providers before finding Pool Tech Pros. They are great…read morecommunicators, show up when they say they will, do a great job and are not expensive. I cannot overstate how much they are recommended.

These guys do the bare minimum In my recent experience the past year or so I've used them. The pool…read morewas green yet they were supposedly coming every week. Well I had to hire another pool cleaner to temporarily get the pool right for a graduation party. Once the pool was back to normal I had to keep using pool tech pros because my landlord pays them to maintain the pool. Well, my pool sweeper recently broke last week. They assured me last Thursday they would come out today and fix it and yet nobody shows up. I texted the number and told them my problem again after they said they would show up today and my text gets left on read. The lady was very nice that I talked to, but they don't follow through with twhat They say they are going to do. nor do they communicate if they can't show up. Hopefully they step up to the plate. Otherwise I will just pay out of my pocket for a pool cleaner that can actually do the job.

If you have a broken pool sweep, this is the place to go! We brought in our Maytronic Dolphin,…read morethey fixed it on the spot with a new motor! Very fair price!!

Our pool pump died and was no longer available. Pentair had a new model. Scott talked to me about…read moreinstallation of the new pump. He said he had 12 in storage and he would go get one for me. When we arrived, it was in the counter waiting for me. They carried it to my car and told me if I had any questions with programming, just give them a call. It was well worth the drive from Stockton to Rancho Cordova to find a place that cares about their customers and takes time to answer all your questions. The pump was also $150 less than the major pool place in Stockton, where I hate to go. Callen's has earned my business and we will be back. Thanks Scott and staff. We appreciate you!!