Exceptional staff and Dr. Jeff is very professional but also funny. I don't think anyone is in a…read morerush to go back to the dentist, but I look forward to my next visit.

Everything you want from a neighborhood dentist: friendly staff and a thorough/caring doctor. They…read morehad me in and out quickly, but didn't make me feel rushed. No wait to be seen - Dr. Goldman saw me the instant my appointment was scheduled. What I liked the most about my experience was that I felt completely taken care of without it taking much time. Furthermore, they gave me a goody bag at the end, which - no matter how old I get - is still something I enjoy.

New to Charlestown Ma we called the Navy Yard Dental team with a emergency. They told us come in…read moreright now. NICE. We entered the beautiful very modern office with a big smile from Paula. She showed us into a exam room and meet with Deb. All wearing clean uniforms, in a spotless office. Dr. Sidky greeted us with a Charlestown layback smile. He quickly did the repairs and off we go. Wahoooooo for Navy Yard Dental Team. Thanks again.

Friendly and supportive team. Very clean facility. Ease of online booking tool if that is your…read morepreference. Practical and thorough discussion with the Dentist on treatment options.

I've been going to this office since 2003, when I broke a tooth and needed some care quickly. I…read morehadn't gone to the dentist in about 3 years, and honestly didn't take great care of my teeth prior to that. I used to see Dr. Bustillo, but she is no longer there. I've been seeing Dr. Khalil mostly, but, since I haven't always taken the best care of my teeth, I've had to have a few crowns, a root canal, and gum grafting done here. Drs. Al-Adeeb (Endodontrist) and Boustani (Periodontist) are, along with Dr. Khalil, as gentle and thorough as Dr. Bustillo was. I still make the shlep from Rozzie to E. Cambridge to go here. The staff there are AWESOME. I've never had a bad experience.

You'll see others mention a similar story as well. 5 years ago, I came in after moving to Boston…read morefor a routine cleaning. They told me I needed 9 cavities filled. I have only had 1 cavity ever in my life and my last dentist had never mention anything about a cavity. I took this as a red flag and went to another dentist and there was no mention of any cavities. Just switched dentists again after moving and there have also been no mention of any cavities in the 5 years since I have gone here and 12 years leading into when I first came here. These people are dishonest and just trying to sell you on additional unneeded dentistry work. Avoid.

Facility: The facility is well-kept clean and comfortable. The equipment that they used seemed…read moreup-to-date. For example, when the dentist came in he was able to show and display all of my teeth in front of me on a large screen and explained thoroughly what he was seeing and what to look out for. Staff: Administrative: administrative staff was very welcoming and knowledgeable. They were able to explain the paperwork and how much the visit was including my insurance costs as well in a very calm and kind way (Monique?). Professional Staff: my hygienist name was Kathy. She was very knowledgeable and kind. Not only was she good at her job she was good at holding a good conversation and getting to know me and sharing a bit about herself. My dentist was Dr. Cheong. He was really welcoming as well and professional. Not only was he professional, but he was able to hold a welcoming conversation too. Scheduling: Super easy, they were able to get me in for a wisdom tooth extraction in less than a month. Highly recommend!

I do NOT recommend! They criticize dental work done outside the practice. The receptionists are…read morerude. Constant staff turnover, overbooked appointments.. They don't file some claims, or ask you to file yourself. They create more work for themselves, like saying I should replace a crown, because it was old and then I go for a second opinion and was told there was no need to replace it. Always seek a second opinion for expensive treatments!

I had a knee replacement and was unable to have dental care for several months. I wanted clean…read moreteeth as soon as I could have them and I called for a cleaning only and was told it would cost $250.00!!!!!!! Wow! Enough said.....

I'm writing this review because the owner called me and made me feel very uncomfortable on the…read morephone while I was at work, even after I was told that the issue was resolved the previous day. He never asked about what had happened or what I had been told by the office, but just seemed focused on money (as another yelp review states below) and stated that my insurance was "weird" and "difficult" and that they had "lost money" on my like 3-minute cavity check). You need to realize that the office is in a position of power and please be respectful to everyone. A few months I called and was told that they would check on a cavity as part of my next cleaning at no additional charge (because it would take 10 seconds) and they were nice enough to move up my appointment. When I showed up for my appointment, they said they didn't have time for a cleaning and they checked inside my mouth for about 4-6 seconds and said everything was fine. I confirmed before (over the phone and in person) that it would be complementary (because it would take 10 seconds). They then charged me and billed my insurance for a full exam. The reason for this review is that the office has been frustrating and very needlessly time-consuming to work with; in addition to the phone call, on at least 4 different occasions I was told something would happen (we will call you later today of by tomorrow; we will email you in the next few hours) and nothing was done. Emails weren't sent with names in the signature so I was never sure who I was emailing with. In the future, just say "We're sorry this happened. You were told it would be a cleaning but instead we made a mistake with the schedule and we apologize for this. Good news is at we were able to do a 15-second check on your cavity we installed, and because this was only 15 seconds and because you were misled into thinking that it would be a complementary part of a cleaning, we won't be charging you or your insurance for those 15 seconds." All the dentists and orthodontists I had growing up, would check on a cavity that they installed for free if it took 5-10 seconds. If they saw something that looked more alarming we would go from there and possibly book a longer exam in the future. I may delete this review in the future, and wish everyone the best with no hard feelings. Goodbye.

I've been a patient of this dental practice for at least 15 years and have had nothing but…read moreexcellent experiences with Dr. Riley IV, Elaine, Nancy, Toni, and Dr. Han. They're always professional and polite no matter how busy they are and as a result I actually look forward to going to the dentist, believe it or not. Dr. Riley IV, Dr. Han, and Elaine are very gentle when working, unlike other dentists I have visited. They are also very honest, never selling me services I don't need. The office is immaculate and it is obvious they sanitize everything that should be sanitized to avoid the spread of disease. If you try this practice you will never go elsewhere.

Incredibly welcoming. It is the happiest medical office I have ever entered. The mutual respect…read morefrom the receptionist to the office manager to the hygienists and dentists is outstanding. They believe that they are giving their patients the best care and they are. Wow!!!

Dr. Hsu is hands down the best dentist I have ever had. Invisalign, new caps, implant, cleaning --…read moreall have been done with care, professionalism and kindness. The entire staff has always been wonderful and attentive during the six years I have been coming to Suffolk Dental.

Always the best. Never rushed. Best dental care team in Boston. Thoughtful care. Present and…read moreconsidered. Happy Halloween!

Dr. Brett Stein installed two veneers for me several years ago - no complaints. They look…read morephenomenal. This office has since become my go-to dentist in the area. Bless this office for putting up with my nonsense. Within a year of getting my veneers, I somehow managed to chip the same one twice. They reinstalled it professionally each time and even gave me a discount. If (or let's be real, when) I chip it again, I have no doubt they'll get my smile back in order.

My parents always taught me to invest in my smile and take care of my teeth. I have lived in New…read moreYork Los Angeles and Miami. In those cities, I have always sought the best dental care available. Dr. Stein has been by far the best dentist I have ever visited. Overall my smile is gorgeous, but I have always had a problem with chronic grinding. Bite guards have helped, but there was some residual jaw pain that seemed I just needed to live with - despite such wonderful prior dental care. However, within the first 30 minutes of meeting Dr. Stein, he performed some magic. Using either an optical scanner or CAD/CAM, he made 3-d renditions of my teeth and running a few tests, he made an adjustment that relieved pain that had been plaguing me for over 10 years. Furthermore, I needed my first crown. Whereas some dental offices take weeks to do crowns, Dr. Stein made a model and completed the total process in 3 hours. The work done was exquisite. What really made me feel so deeply grateful for him, though, was how he responded when I needed help. Around the same time as getting the crown, I needed to have major surgery. When you have major surgery your whole immune system goes into overdrive, and for this reason, the recent crown started to cause me some pain. I reached out to Dr. Stein, and he almost immediately responded from his personal cell phone. This was midday on the weekend. He took a considerable amount of time evaluating what was going on to assess the right treatment. To be safe, I was put on antibiotics. He went on to tell me if I had any other issues to call him. My friend, who was helping me in my recovery, was able to pick them up within the next few hours. I could not have asked for someone to be more responsive, more kind, more patient, or more professional. He followed up with me later that week. It was one of those moments where you realize how lucky you are, and I realize how grateful I was to have chosen to try Dr. Stein since moving to Boston. His offices were clean, with thorough PPE and cleaning that was reassuring. I truly cannot recommend him more.

This my new dentist and I could not be happier with them…read more Dr. Greenberg--as I'm sure you could have guessed from the overwhelming representation in the comments--is a fantastic human that makes you feel very comfortable. He is an outstanding dentist and I am glad to have him.

I truly cannot say enough good things about the entire team at Sweet Spot Dental! Shout out to…read moreHaley at the front desk for helping to move my appointment up to get in earlier. Dr. Greenberg was absolutely lovely - he took the time to sit with me and answer all my questions, and walk me through everything. Had a great appointment with Allison as well. Thanks to everyone on the Sweet Spot team!