We made an appointment with this dentist based on recommendations and ratings. There is nothing on…read morethe website indicating it is on the second floor of the building or indicating that it does not have any access for wheelchairs. There is no elevator. The website says all are welcome. Apparently that is all but wheelchair users.

Awesome cleaning, as usual. Very attentive and friendly dental clinician. Very thorough cleaning…read moreof my crowded teeth

Best staff ever!!! I walked in to see if they were taking new patients and they were able to get me…read morein the same day. Margaret and Lindsey (shout out) were incredibly helpful and patient helping me figure out insurance stuff. When I walked in they then and there reached out to my insurance to make sure I was covered, confirmed, and set me up for an appointment immediately after I was done registering. My dental technician (Laura) was wonderful and answered all my questions in detail, even going through my X-rays to show me what she found. Dr. Fang was also very clear, thorough, and got through my exam in no time. There was no funny business trying to sell me a procedure that I don't need. Dr. Fang walked me through her findings, explaining why I need certain procedures and what my options were. I would rate 6/5 if I could!

I met Dr Shim for the first time and I really like him I…read morewas delayed by 30 minutes for my appointment this morning due to major Red Line issues and Dr Shim, Emily and Margaret re arranged the schedule to fit me in great office that has a great team

My daughter went to this dental office for several years but finally left in disgust. She is…read moredisabled and the medication she takes causes tooth decay so she needed extensive work. She was never properly informed about the work being planned and it dragged on and on. The dentist, Mary Jacobs, broke one of her teeth and didn't repair it. This dentist made plates before doing the fillings and crowns she promised. The plates don't fit properly and to adjust them the dentist drilled the back teeth so their sharp, pointy and painful. Please be careful and avoid getting harmed.

Erika should be fired. Horrible front desk etiquette, hung up on me because she refused to pass…read morealong a message to the manager for an extremely time sensitive matter. Told me I call call back to speak to the manager, which I agreed I would but still asked that a message be left so the manager could see it first thing in the morning. How hard is it to agree to leave a message knowing I would call back anyways?

Do not trust this practices or previous reviews. I was a patient as this six years and the quality…read moreof care over time has dropped dramatically. It has become the most unprofessional medical environment I've ever been in. Two years ago there was massive staff turn over, the remaining staff will overcharge you for everything, lie to you face about your x-rays you can see on screen in front of you, and laugh at your pain in front of the dentist who won't even notice. I gave them multiple chances to turn it around but each time I was met with a new embarrassing horror.

I've been coming to this practice for nearly ten years and even though I live further away now,…read moreit's still worth the trek. Everyone is so friendly, the office is immaculate, and they're almost always ready right on time. As others have mentioned, Dr. Forman never tries to push any unecessary procedures like some other dentists. He's funny and straightforward and has assembled great team of front desk staff and hygienists. Liz is a total pro and a pleasure to talk to and I always leave satisfied and with very clean teeth. They were even kind enough to offer me a free extra polishing the week before my wedding. I could easily switch to a dentist closer to my home, but I hope I never have to.

Everyone stop stealing my dentist! He is seriously the best dentist ever. Walking into his office…read moreis a bit like walking into the 1970's, but that is ok. He is great. He calls himself Joe and actually remembers things about you. Like the fact that I'm single or where I work or what I do for fun. They also have cleanings on the weekends, so that's important for me. The place is a bit hard to find, and the parking is tricky (you have to find a meter and hope you have enough quarters). However, it's worth it.

Love going to the Dentist!! This one anyway. Joe is down to earth and they whole team puts you at…read moreease and in stitches with their laughter.

I've been a patient here for over 5 years, and this is truly the best dental practice in Boston…read more The office manager went above and beyond to resolve a misunderstanding quickly and professionally, and the owner personally gave me another chance as a customer -- a rare sign of how much they value their patients. This is an inclusive, community-focused practice that clearly cares about both its patients and its employees. Highly recommended for anyone looking for excellent care and a team that genuinely wants the best for you.

went for an appt to have a fill in done after seeing there new dentist my mouth has been in pain…read morefor the past 2 weeks called to schedule with Dr. Pia and they first told me l couldn't see her I hadto see the same person told them no and then very rudely she said I had to and then after I told them I wanted to speak with a supervisor she hung up me I called back and then she said I can't speak to a supervisor and told me to go another dentist and hung up they are unprofessional very rude and I wouldn't take my worst enemy there.

You'll see others mention a similar story as well. 5 years ago, I came in after moving to Boston…read morefor a routine cleaning. They told me I needed 9 cavities filled. I have only had 1 cavity ever in my life and my last dentist had never mention anything about a cavity. I took this as a red flag and went to another dentist and there was no mention of any cavities. Just switched dentists again after moving and there have also been no mention of any cavities in the 5 years since I have gone here and 12 years leading into when I first came here. These people are dishonest and just trying to sell you on additional unneeded dentistry work. Avoid.

Let me begin by saying that I am someone who does not really like change. I was originally a…read morepatient of Dr. Goldstone, who was wonderful and had many admirable qualities, especially compassion. After he left, I continued going to Cambridgeside Dental Associates and became a patient of Dr. Khalil. I remained Dr. Khalil's patient for decades and, during that time, had several root canals. I always trusted the practice until I began receiving treatment estimates ranging from $8,000 to $10,000. I complained about a back tooth that had already had a root canal, and Dr. Khalil informed me that I needed another one. For years, I had been saving money to improve the appearance of my front tooth, and once again I was told that I would most likely need root canals on my front teeth as well. At that point, I decided to seek a second opinion from another dentist. I was told there was nothing wrong with my back tooth. I have since had my front teeth treated, and they look great -- without needing any root canals. The cost was about one-third (or less) of the original estimate. Additionally, it was discovered that I had an infection that required surgery and had never been identified. I ultimately had to see an oral surgeon for proper treatment. I would also like to mention that there seems to be frequent turnover among the hygienists and front desk staff. Over the years, I met many different hygienists, and the office staff has changed repeatedly, which I find concerning. I do not typically leave reviews, but I felt compelled to share my experience so that others will consider seeking a second opinion when presented with treatment plans costing many thousands of dollars.

I've come to this office for a while now. The service is outstanding. Caroline is always cheerful…read moreat the front desk. Joseph and Sumaya have done a great job during teeth cleanings. Dr. Yazigi is very knowledgeable and a good communicator. I highly recommend.

I had an appointment with them at 11 am today and but the doctor never showed up after waiting for…read moremore than 35 min . This is just a wait of my time. They don't respect patients and the company is poorly managed especially for scheduling. I just realize that this happens to other patients as well. What is the point of making appointments if they can not ensure a doctor can see the patient at the scheduled time. Please DO NOT trust their schedules. I went there 10 min ahead to check in and remind them that I need to go at 11:30 when I already waited for 20 min. They said it would be my turn in the next 15 min. But the doctor never showed up and I had to go.

I had a knee replacement and was unable to have dental care for several months. I wanted clean…read moreteeth as soon as I could have them and I called for a cleaning only and was told it would cost $250.00!!!!!!! Wow! Enough said.....

I'm writing this review because the owner called me and made me feel very uncomfortable on the…read morephone while I was at work, even after I was told that the issue was resolved the previous day. He never asked about what had happened or what I had been told by the office, but just seemed focused on money (as another yelp review states below) and stated that my insurance was "weird" and "difficult" and that they had "lost money" on my like 3-minute cavity check). You need to realize that the office is in a position of power and please be respectful to everyone. A few months I called and was told that they would check on a cavity as part of my next cleaning at no additional charge (because it would take 10 seconds) and they were nice enough to move up my appointment. When I showed up for my appointment, they said they didn't have time for a cleaning and they checked inside my mouth for about 4-6 seconds and said everything was fine. I confirmed before (over the phone and in person) that it would be complementary (because it would take 10 seconds). They then charged me and billed my insurance for a full exam. The reason for this review is that the office has been frustrating and very needlessly time-consuming to work with; in addition to the phone call, on at least 4 different occasions I was told something would happen (we will call you later today of by tomorrow; we will email you in the next few hours) and nothing was done. Emails weren't sent with names in the signature so I was never sure who I was emailing with. In the future, just say "We're sorry this happened. You were told it would be a cleaning but instead we made a mistake with the schedule and we apologize for this. Good news is at we were able to do a 15-second check on your cavity we installed, and because this was only 15 seconds and because you were misled into thinking that it would be a complementary part of a cleaning, we won't be charging you or your insurance for those 15 seconds." All the dentists and orthodontists I had growing up, would check on a cavity that they installed for free if it took 5-10 seconds. If they saw something that looked more alarming we would go from there and possibly book a longer exam in the future. I may delete this review in the future, and wish everyone the best with no hard feelings. Goodbye.

Dr. Hsu is hands down the best dentist I have ever had. Invisalign, new caps, implant, cleaning --…read moreall have been done with care, professionalism and kindness. The entire staff has always been wonderful and attentive during the six years I have been coming to Suffolk Dental.

Always the best. Never rushed. Best dental care team in Boston. Thoughtful care. Present and…read moreconsidered. Happy Halloween!