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Brookline Dental Center

4.7 (35 reviews)
Closed 8:00 am - 3:00 pm
Updated 1 month ago

Services - Brookline Dental Center

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

Brookline Dental Center Photos

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4 months ago

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13 years ago

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8 years ago

From check in, to dental work - they remain the very best!

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8 years ago

Best in town. Look for dr. Urdaneta & and all your concerns or problems will be resolve!

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Review Highlights - Brookline Dental Center

The staff is great, from Sonya at the front desk to my hygienist Michelle.

Mentioned in 5 reviews

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Kathleen E Barrett, DMD, PC - Kathleen E Barrett, DMD

Kathleen E Barrett, DMD, PC

3.0(15 reviews)
3.8 mi

Dr. Barrett convinced me that ALL of my gums, except for my two front teeth, needed a grafting…read moreprocedure with a substance that is extracted from cadavers called Alloderm. The procedure cost me $11,000 and it did not work on over 90% of the surface she operated on. At least two areas of recession are actually worse with more recession than when I began. I later obtained a second opinion, and learned that performing this very invasive procedure was not indicted in ALL of my gums at all. He recommended just 3 areas. I left Dr. Barrett's office with 30-40 stitches in my mouth and was almost unconscious with a high fever, but have nothing to show for it.

I had periodontics surgery by Dr. Barrett at her Newton MA office. I have to say that it was a…read morepainless procedure, which was unexpected. I was truly amazed at how relatively small and specific the areas of numbness were, yet I had zero pain! Assistant Carol will work closely to prepare you and answer questions, she also supported Dr. Barrett during the procedure. She is always smiling and laughing which for me, alleviated any anxiety I had about the procedure. My partner also had the same type of surgery with Dr. Barrett last year. His experience mirrored my own. Bonus! Dental Hygenist Tracey does an incredible job and truly cleans your teeth. I know this sounds obvious but after having our teeth cleaned by her, both my partner and I agreed there was a significant difference compared to cleanings we've had done at other offices in the past. You will notice a difference! We highly recommend Dr. Barrett and her staff. You will feel welcome and have confidence that you are working with an extremely professional and competent team!

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Kathleen E Barrett, DMD, PC - Our Hygienist Tracey

Our Hygienist Tracey

Kathleen E Barrett, DMD, PC - Our Assistant Carol

Our Assistant Carol

Kathleen E Barrett, DMD, PC - Our office!

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Our office!

New England Dental Group - Cerec Machine

New England Dental Group

4.2(55 reviews)
1.7 miBack Bay

I'm really disappointed with this dental office. Out of nowhere, I received a bill on November 17th…read moreclaiming I owed $98 for a service done 16 months ago. The notice said it was my "final notification before collections" -- yet this was literally the first time I had ever been contacted about it. The office has my email and cell number, and they regularly text me for appointments, but never once sent any email, text, or call about this balance. They said they had mailed letters, but I had moved and had specifically informed the office of my new address, so they knew mailed statements wouldn't reach me. Despite that, they never used any of the contact methods I actually receive. The charge itself was for fluoride, which I never would have agreed to if I had known it wasn't covered by my insurance. It was $98 -- something that could easily be written off considering the circumstances. When I explained everything and asked them to comp it, I was told the staff member "did not have the authority" to adjust the balance. But after I mentioned that I would leave an honest review describing the situation, suddenly she did have the ability to offer 25% off. That made it clear that the earlier "I don't have the authority" line was simply a pressure tactic, not the truth. Overall, the lack of communication, the inaccurate claim that I had received multiple notices, and the sudden shift in what they "could" do once I pushed back all felt really unprofessional. I would recommend being extremely cautious with this office, especially around billing and transparency.

I'm having a really infuriating experience so thought I would share:…read more -May 2021: I get new insurance and call their front desk to make sure they take my insurance. They confirm over the phone that they do - which means $0 charge for my cleaning. -May 2021: After my cleaning, they inform me that they actually don't take my insurance. I email them that they had just told me they did a week ago, and they say: "I'm sorry for any inconvenience or confusion, however Aetna is an Out of Network Dental Insurance Company. Sometimes Insurance Company will cover cleansing at 100 % for Out of Network Providers. We will adjust any payments if the insurance company chooses not to pay as a courtesy. I will Cancel any future appointments. Sorry about that!" -Aug 2022: I get a bill so I call them and explain the whole situation again and the front desk agrees that I shouldn't be billed and they would take care of it ASAP. -Aug 2022: I get another phone call from Polly (the office manager) saying that I must pay and that this is not their problem as it was my responsibility to contact my own insurance to confirm (I guess I shouldn't have trusted their front desk?) and they would be sending my bill to collections. I understand I got a service from them but I only went because they told me it would be no cost under my insurance. Polly insinuates this is my fault for believing their front desk and that she is in charge. Really disappointing experience.

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New England Dental Group
New England Dental Group
New England Dental Group

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Brookline Dental Center - generaldentistry - Updated May 2026

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