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Sanders Service Solutions

1.0 (1 review)
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Services - Sanders Service Solutions

HVAC installation or replacement

HVAC system repair

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9 years ago

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Royal Flush AC and Heating - Stray wires

Royal Flush AC and Heating

(48 reviews)

If I could give zero stars, I would…read more Royal AC delivered the worst service experience I've ever had -- and I don't say that lightly. Over the course of three weeks and seven separate visits, they repeatedly failed to fix our AC. On the very first visit, they convinced us to install a $350 part that clearly had no impact on the actual problem. We gave them multiple chances, but they simply never followed through. The situation escalated when their senior technician, Frank, fell through our ceiling during the fourth visit -- a literal hole in our home. (Photo attached.) Despite our repeated attempts to coordinate, they regularly missed appointments and routinely failed to answer phone calls -- both ours and those from our warranty provider. In fact, our provider couldn't transfer the case to another company because Royal AC wouldn't even pick up the phone to release it. To make matters worse, they closed the case multiple times with our warranty company, falsely indicating that the repair had been completed when it absolutely had not. I genuinely regret having to write this review. We were patient, we gave them chance after chance -- but Royal AC left us with no alternative.

The company sent by American Home Shield has been problematic. I strongly recommend that you do not…read moreallow their technician -- or rather, their salesperson -- into your home. In my experience, they have not been honest. Both times they visited, they tried to convince me of completely unnecessary and exaggerated issues in an attempt to sell parts or equipment I did not need. Fortunately, I knew enough to recognize the sales tactics. After listening to an over-the-top pitch, I stopped the conversation, escorted the individual out, and contacted my personal HVAC technician. He replaced a single part, and my furnace has been working perfectly since. There was absolutely no need for a new system. Please request that AHS send a different HVAC company -- ideally one that is professional and trustworthy. AHS should seriously investigate Royal Flush and reconsider using them.

Conley Cooling and Heating - New supply plenum, air scrubber, and system seal completed

Conley Cooling and Heating

(12 reviews)

I was looking for an HVAC company to come out and help with a leaking issue. Conley Cooling and…read moreHeating came out without any issues. Working with Stephanie via Yelp was super easy and fast responses. Thank you, Stephanie. Shawn came out, very professional, knowledgeable, and wasn't looking to make a quick buck and leave. Provided a lot of information for me and was willing to explain my situation as well as provide some good info to bring back to my builder to save money. I don't know any company that is looking out for the little man especially during this economy. Conley Cooling and Heating will be my HVAC company I use for now on and will be suggesting them to my family and friends. Trust me, don't go to big names companies (Moore/Abacus) and so on. Conley is here to help and treat you like family. My condensation lines run across my attic to master bedroom sinks and cause ton of blocks and issues. Shawn was able to provide me estimate and information on terminating it outside instead of a p-trap in the sink which most builders are doing now. Thanks again Shawn (and Stephanie) and will be calling back for my next project!

Overall experience was great. Shawn was prompt to arrive for a maintenance check. Was very…read moreinformative and helpful in helping me to understand my HVAC system. Was honest in what can be improved upon and what needed to be replaced. Their prices are quite fair, would even go as far as to say good bang for the bucks. Look forward to having him optimize my HVAC system without having to replace the whole system. Quality service with fair pricing.

Madd Air Heating & Cooling

Madd Air Heating & Cooling

(18 reviews)

I asked MADD Air to come out and provide a quote for adding blown in insulation to a home I had…read morerecently purchased. When they arrived they were focused on trying to evaluate my air conditioning system rather than focus on the quote I requested. When the salesman realized he wasn't going to get any upsell wiggle room, he told me they don't do blown in insulation for less than three grand. This is more than every other company that offered quotes by as much as 50%. I would avoid based on the 'sales first' pushiness of the company. They are less interested in providing value to customers than pushing their sales. A company needs jobs to be profitable, but this is something else entirely.

My husband and I had to plan on replacing our unit, and after receiving a quote or two, I called…read moreMadd Air to see what their rates would be. Heather patiently answered as many of my questions as she could, and Charlie (the owner) spent over an hour explaining the ins and outs of units. What I appreciated most was he didn't talk to me like I was dumb or try to oversell me - I felt like I was talking to someone who could best explain the needs for my house. Justin came by the following day and gave us several quotes on various units. He didn't try selling the most-expensive unit (or even the step up from what we're getting). He also explained the ductwork and why the construction would be as extensive as planned. Our ducts are original to our 1970s house, and there are all kinds of holes that are beyond repair. Between the time we scheduled our unit install and the actual date (8 days from now ), Madd Air has handled any issues we've had to ensure we are comfortable. Our unit ran out of coolant and needed to be charged, and Justin added enough to hold us over. Their prices are right in line with the market, and in my opinion, they do far more than what other companies with the same quote can offer. We are customers for life and have referred friends and family to give Madd Air a try.

Sanders Service Solutions - hvac - Updated May 2026

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