I called Madd Air to get a service call on my air conditioner. I was referred to Madd by my son who has used them for a few years now. Joseph was the service tech that came to my home and evaluated our unit. He found that the unit was in need of several pounds of refrigerant and because of the expense and age of our heating and ac unit he recommended we consider replacing them. He went to his truck and came back with a list of replacement options, explained them and did not pressure us to select the most expensive options. I contacted two other companies to get quotes for a new system and found Madd to be the most competitive. I called Joseph with my decision and he was able to set up installation two days later. Joseph called in advance of his crew arriving and accompanied them in the beginning of the installation. The crew was courteous and knowledgeable in doing their job. They cleaned up everything and did a fine job of installation. Joseph returned to walk through the installation and explain what was done and how it was to be used and offered any help we may need in the future. read more

These guys are first class!! Been meaning to write this review since July, 2018 when they replaced my evaporated coil. Justin gave me options with no hard-sell on replacing the entire system vs just the coil (our system is now 13yrs old), very reasonable pricing (I got 3 bids). They re-routed some of my duct work to get more air flow to rooms that needed it...and they came back 5 or so days after (at no cost) to fine tune the air flow where needed. I HAD to write this review today, because the morning of THE 4TH OF JULY, the blower failed in the primary component. I called the MADD AIR main number, and spoke to a PERSON. She called Charlie (the owner), and he called me within 30 minutes...on a holiday! He again walked me through the options, and said he'd be there tomorrow, July 5th to fix it...and he did. The cost to replace the component or to replace the part (the blower) were miles apart. These guys are honest, punctual, very reasonable on price, and they do what they say they're going to do! I'm customer for life...Kingwood, TX. read more

Absolutely great service!!! If you're looking for an honest a/c company, then look no further. We called them out since our house didn't seem to be cooling. However, this is later in the afternoon of a Texas summer when the back of our house where the unit is located faces the hot West sun. We probably should have taken this into account... Anyway, Charlie stopped by earlier than expected and took a look at our unit. He let us know that, except for the fact that our unit was 14 years old and dirty, there was actually nothing wrong with it. He showed my husband what he needed to do to clean it in order to improve cooling in the afternoon. He didn't even charge us anything!!!! Amazing! And the poor guy got stung by wasps that had nested in the unit. We won't hesitate to call Madd Air Heating and Cooling in the future for anything we may need. Thank you Charlie and sorry for the wasp stings :( read more

The people at Madd Air truly go above and beyond. When everyone else told me they would not be able to get out to me for a few days, Madd Air came out that very day. Sam was very helpful and Brittany was incredibly kind. They worked quickly to resolve my issue so that my boys and I could relax as comfortably as possible while being quarantined. Some tears back during the Memorial Day flood, my boys and I were stranded in the Madd Air parking lot. The water kept rising and my boys were so scared. The people of Madd Air invited us in, gave my boys snacks and water, and even took us home in one of their big trucks. This business truly is family oriented in every possible way. Thank you for all that you have done for us. read more

Charlie came by and after inspection of our old unit gave us several units that would work. Explained all the pluses and minuses of each. We made our choice and within a couple of days had the new air and heating unit installed. Upon inspection of installation of the new unit it was determined we needed new duct work as well so that was installed also. They did a great job and cleaned up after themselves. Unit works great and we are as cold as we want it to be. That is a first after 35 years in this house we can actually make it COLD in here if we want to. Great follow up a year later making sure all is working well and Justin is awesome as well. So glad we used MADD A/C and Heating. read more

Madd Air was AWESOME! We would ABSOLUTELY use them again as well as recommend them to friends and neighbors!! Charlie came by after 7pm at night, waiting for a rain storm to pass. From the moment he walked in he was polite, professional and respectful. He took his shoes off because it had been raining so he wouldn't mess up our floors (even his usual booties would have been wet, so he went sock-foot into our attic!) He won me over right there, but there's more! There is no trip charge, no after-hours charge and free estimate!!! He diagnosed and fixed the problem in minutes and the charge was more than reasonable. We are so pleased and highly recommend Madd Air! read more

We have used Madd Air for our spring and fall services for several years now and I am absolutely certain they have helped us prolong the life of our VERY old A/C. I know with a lot of things you get what you pay for, but with Madd air we have always gotten much more. They always have the best prices, do excellent work and aren't pushy about selling a new unit. The same guys have been with them for a long time so I know they must treat their employees well too. Today we had their newest employee, Camilo, but he has obviously been trained well to the Madd Air standards of quality service and we look forward to seeing him for our regular services in the future. read more

I called Madd Air because water was leaking into my secondary pan on my unit. Initially it was thought to be clogged primary drain lines which is pretty common. After clearing out all of the drain lines and a couple of days of troubleshooting, they found that a vaccum was created by my evaporator that wouldn't allow the system to drain properly. The problem was fixed and I haven't had an issue since. The professionalism was spot on and I was extremely pleased with the price. Charlie and the Madd Air crew are awesome!!! I would totally recommend this company, and I would definitely work with them again!!! Thanks a bunch! Kerry read more

Our AC went out on the eve of the 4th. I thought great timing for the unit to fail. Even worst getting someone out to look at it. To my surprise I was able to find someone from Madd Air. Brittany who answered was very courteous, despite it being 9a on a holiday weekend. She worked a miracle and got us in, at last minute. However, the real hero was a young man name Justin. I was given a window of 10-1, which I was very happy to take. Again, my surprise he arrived right at 10a and completed the job in about 20 minutes, which included going in the attic. If you have a choice of technicians, ask for Justin. read more

Good morning, dear neighbors! Today is a beautiful day, and we are truly blessed. I want to share that a couple of days ago, my thermostat went blank. Since I moved into this house, I've never had any problems. I called MADD AIR Heating & Cooling Air, and they came over, fixed my thermostat the same day, and checked my entire unit. Their service was incredibly professional and efficient. I've known the owner, Charlie Enriquez, since he was very young, and he's always been hardworking and a wonderful neighbor! I'm so grateful to him and his wonderful crew. I can't recommend this company enough! Bee read more

Madd Air & Heating is an absolute pleasure with which to do business. We trust Charlie & his team of workers. Justin & Heather are real highlights. We've had complete air ducting replacement done at one home and a completely new heating & cooling system installed at another home. Any questions asked, Charlie's staff is quick to address. Additionally, we have trusted Madd Roofing (Charlie's other business) with all great results. Charlie is hardworking, fair & honest. He goes the extra mile~ which is why his manner of business is so exceptional. We highly recommend. Thanks again, David & Lisa read more

The owner of this company is really a decent human being who is a good example for his employees and the industry. He runs a smart business and his techs are very competent. I know he has a big heart also. I have employed many HVAC companies over my years and I think Madd has proven to be the best when it comes to caring about their customers and their reputation. Add in that they are hard working, polite, talented, and conscientious then you really can't go wrong giving them a call. They offer a pretty good maintenance program too. Well worth the money for the peace of mind. read more

If I could give them more stars I would!! These guys are just amazing. They replaced our upstairs unit last year and our downstairs unit about a week ago. They are always on time and have great communication between the office staff and the guys on the road. We had a couple of little issues after this last install. It was 9pm on a Sunday night and Justin dropped everything and headed right over to get us fixed up....pretty impressive for Labor Day weekend as well! Charlie, Justin and Sam are just about as honest and reliable as they come. You won't be disappointed!! read more

We have used Madd air for years because they are always dependable and professional. Recently we had to replace the old unit in our old house and had the insulation upgraded. They made sure everything was brought up to code. There was a smell that was coming from the vents after the upgrades. They made several trips to troubleshoot the problem and found a solution to get rid of the smell even though the smell was not related to the work they had done. They really went above and beyond to help us get rid of the smell coming from the attic!! Thank you MADD Air! read more

After calling two other companies made appointment and they did not show up or call. I call Madd Air, and told them my air conditioner would not cool. I have COPD, am 73 years old. She said they would try to work me in that day, for sure would be at my home between 1 & 4 the next day. They came the next day and fixed my unit and check everything out. I can't say enough about Sam, so kind and professional knew just what was wrong and never slow down. The most reasonable fee. God Bless these hard working folks. True Americans. Ethel Dawson read more

You would really have to be Madd to go anywhere else.. The crew and supervision installed both our units in a single day and before leaving left the house spotless. Not only did the replace the units they configured the ducting in the attic for better future access. Crew was cordial and on time. Justin who was overlooking the operation comes with a extremely detailed demeanor explaining all the work that was done. I really cannot say more than thank you. read more

I am so appreciative of the work from this company. I called them as a second opinion for some incredibly expensive repairs that another company told me I needed. The Madd Air technician went in and found the issue of a damper not opened and did what needed to be done to get it to open. The other company wasn't willing to do that because their tech said it was to hard to get to. I am so appreciative of his honesty and integrity. read more

I am so impressed by these folks. Reached out via facebook messenger in the middle of the night when the ac pooped out. Got a response at 7 am-ish. Justin was calling for service visit on his way at 8 am. What AC company is that fast? MADD AIR...that's who! Justin quickly diagnosed the issue with nominal cost to me...literally a trip fee and even swapped out my filters. I will be a MADD Air customer from now on! read more

Madd Air, Charlie and his team have been like family when it comes to keeping our air conditioning running well and when I recently decided to have a mini split system added to the garage so I could work on my hobbies in refrigerated serenity he was the first and last call. Unbeatable customer service, patient with all questions and delivered a frosty garage just in time to beat the blistering summer heat! read more