Outstanding techs! Have been using this company for 4 years. Hurricane Beryl severely damaged our…read moreroof and home. Ryan and Brandon came out and meticulously went over all of our a/c and heating equipment outside and inside our home for a very reasonable fee. Their help eased our anxiety during this time!! Our home is put back together and we are really grateful for them and the others who helped us !!!

These guys are great! Very prompt and extremely helpful. Everyone my wife and I have dealt with…read morehave been friendly, professional, and fair! I highly recommend using HWS.

I didn't want to have to replace my entire heat and AC system but my 25 year old system couldn't…read morelimp along anymore. Ray and his team hooked me up with a great, highly rated Carrier system and I feel I received a fair price too. By the next afternoon, I had a whole new system. One that is certainly more efficient than my old system so I can't wait to see how much my electric bill decreases! About a month later, I had some more questions and Ray, Son and Rachel were immediately responsive. I highly recommend this company if you have any HVAC issues!!

I am beyond fed up with AC companies and their absurdly overpriced systems. Unfortunately, this…read morecompany is no exception. To be clear, the technicians at Texas Mechanical Strong were great. Professional, respectful, and clearly doing their best. My issue is entirely with the owner. I was sold an $8,000 two-ton, two-speed unit to service a roughly 600 sq ft master bedroom and bathroom. Even with my limited HVAC knowledge, I knew the unit was oversized. But the owner was extremely confident and assured me it was the right solution. It was not. The system has been a complete failure. Humidity regularly exceeds 60% RH, and trying to correct this has turned into a drawn-out mess. And the unit itself is only half the problem. The other half is the owner, Rey. Because the system wasn't performing as promised, I had to repeatedly call the company to inspect it. That is not my fault. I was sold a product that does not do what it was sold to do. During these visits, his own technicians told me that the owner referred to me as an "annoying customer." They also questioned why this particular unit was ever recommended for such a small space in the first place. I understand I was working within a budget. What I don't accept is being sold a poorly suited system just so the company could hit a price point. What made things worse was Rey repeatedly insisting that I demanded RH in the 50s. I have zero recollection of ever saying that. When I pushed back and pointed out that 50s is not the only acceptable or realistic target, he became defensive and sarcastically suggested that maybe he "isn't an expert" and "doesn't know what he's doing." He also claimed he has the same unit in his own home and that it works great. That comparison is meaningless. His home is far larger than a 600 sq ft space. The final straw was when they came out to run tests and told me they would return a week later. Whatever adjustments were made actually made things worse. Humidity began spiking into the 60s and 70s. I reached out to Rey directly and was completely ignored. I genuinely feel bad leaving this review because the technicians were solid, and they are the only reason this company isn't getting an even lower rating. But the way this situation was handled at the ownership level was insulting, dismissive, and unacceptable.

I called 8:00AM and Steven showed up by noon. He was very professional and explained everything he…read moredid. He was very honest and had the AC cooling in around an hour and a half. I recommend this company to anyone who wants a fair price and quality service.

I asked for a HVAC system that is too large for my house. They told me it did not need the extra…read morehalf ton, but did not explain that it would cause the problems it has caused ( high humidity, insufficient sized ducting, short cycling of the heater in cold weather, etc. etc. etc.). Now, I have a system that will wear out prematurely and does a terrible job at maintaining a comfortable home. When I asked them to give me a reasonable accomodation on pricing for a replacement system they did not bother to do that, but they did offer to sell me a whole home dehumidifier to reduce the high humidity levels in my house caused by the wrong sized system they installed. I was a senior senior citizen when they sold me the oversized system. I am told that the AG's office in Austin would be very interested, but I do not want to cause them that kind of problem. So. I am just stuck it seems. Be careful. They will sell you what you ask for whether it is technically correct for your home or not. Service requested: They gave me what I asked for. Quality: I got the Amana brand. Value: Wrong system for my home. Where's the value in that ?

Our old AC system was trash. The good folks at Red Star made it all better. Carlos, Amber, Joe,…read moreJay, Miles, and Julio, just flat fixed us up. We needed their help and this company was there for us. Carlos took a personal interest in ensuring I and my family got the very best a contractor could offer. Their experience as a President's class Carrier dealer and service organization is proof positive regarding their extensive knowledge and ability as a premier HVAC contractor. No corners are cut, only quality materials are used, work is quick and efficient, and cleaned up neat as a pin after. Are these folks the cheapest out there? I have no idea and don't care. Red Star's pricing for the quality of work is competitive and the value is evident in the team's service delivery. I don't know yet what routine maintenance plans Red Star recommends, but I'll ask Carlos to advise what's best, he'll honestly answer any questions I have, and then I'll ask him to sign me up. Seriously - just use Red Star Cooling and Heating. If you have to spend good money, you might as well get the work quality and service you deserve.

This company has totally lost its way; I've spent thousands of dollars with this company and even…read morewith that, now good luck if you want to make an appointment with Red Star and STOP buyer Carrier products it's all garbage now. I'm really regretting doing any business with these guys

Honest. Reliable. Professional…read more Throughout the years, for various reasons (from home inspections, to maintenance, to repairs & system upgrades), TITAN has always come in clutch for us, our family & friends! Quick response times, fair prices, and customer care are just some of the reasons why they will always be our go-to HVAC service provider. THE ABSOLUTE BEST!!!

They were able to address and fix the issue. Took two trips but they got it done…read more I will use them again.

We were having issues with our AC dripping water. I have used this company in the past and have had…read moregood results. Someone was able to come out the next day and quickly fix the issue. The price was fairly reasonable and I would definitely used them again.

My ex husband called them out because if a slow water leak (it was worse but slowed) in the…read moreupstairs hallway ceiling/attic. I thought the drip pan was over flowing. Christian came by today for a diagnostic appt. He told my ex husband we needed a plumber for the clogged over flow line. Understandable. So I paid the $69 while still at work. I get home 3 hours later, come up the stairs and hear lots of water in the hallway, which is practically flooded. Christian doesn't think he did anything wrong. It's worse now than when it initially began leaking, which was bad enough for me to stab holes in the ceiling!

Called air assurance for a 2nd opinion due to the fact that the company I had out seemed to have…read moreproblems diagnosing the problem and recommended I needed to change my air conditioning, air assurance was recommended to by a friend after calling them Sean arrived within an hour of calling and diagnosed the problem and my house, kids and dogs were cooling in no time, needless to say all I needed was a small part on the outside unit. Thank you air assurance for cooling off my house so quickly.

I appreciate them coming out on a Tuesday evening at 10pm, but they are not an honest company…read more Quoted me 3100$ to change an evap coil due to a "leak" First of all, evap coils themselves are only about 500-600$ at the most. We had many different companies come out and all 6 of them could not find a leak. Turned out it was the capacitor that needed to be replaced. Don't come to this company! They saw us as in need of our air asap and tried to take advantage.

Update: The owner called me to apologize for the hassle and finally paid the remaining balance. It…read moreis good to see that the owner cares about their customers and their reputation, but the process to get here was exhausting.

These guys are great! It seems like our AC always dies on a Sunday, but that's okay, Fresh Tech is…read moreopen when no one else is. Thank God!