This Pharmacy is the WORST! pharmacy I've ever dealt with!!!! The are ignorant rude and nasty to…read morecustomers.. one pharmacist says one thing then another says something else no one knows what they are doing & they try to make it as difficult as possible to full prescriptions esp if it's a script 1 or 2. I HIGHLY suggest you don't go there. I'm putting in a complaint with the state & have already contacted local state rep on the unprofessionalism. If they hate their job they should quit!

I miss the CVS on Charlotte St Pottstown Pa They were the…read morebest (kind and friendly) Been to one on High St now a few times since other has closed down I'm older and I have trouble seeing the print on the card reader and when I asked a question about it the pharmacy cashier girl responded very rudely. I was taken by surprise. Perhaps she didn't intend to sound so rude but the tone she used made it very rude. My husband even heard how she spoke and he left the front staff know that she was rude to me. I'm considering never going inside again. Her name was Sara according to my receipt. Please train these employees to show kindness What they do is not just a job but a profession. We sometimes look to others for assistance and being older myself and a lot of older folk use this pharmacy now more then ever

The good - close to my home. Friendly people. The bad -…read moremistakes and more mistakes with my c pap supplies. Wrong timing, wrong size supply. I am really tired of going back several times because of their mistakes.

If I could give zero stars I would. Every single time I go to get my medicines there is an issue…read more Literally every single time. I have been extremely patient up until today experience. They have the most unprofessional staff at the Pottstown facility. Greg the pharmacist was extremely short with me and yelled at me in front of other customers. Then Bonnie started yelling too using profanities. I asked her if she treats all her patients this way and her response was "only ones like you". I asked her what that meant and both her and Greg blatantly ignored me like a child . I cannot believe the unprofessionalism of this pharmacy. Please please please don't go here unless you want to be treated like a piece of crap.

The store is great, but the drive thru pharmacy leaves much to be desired…read more I waited for 17 minutes just to have the girl behind the window accept my prescription. It was ridiculous! However, I thought, perhaps she had a problem with the person picking up in the other lane and I'd give it a shot when I went to pick mine up. NOPE! Same thing! I waited almost 10 minutes just to get my son's ONE prescription and that was after we had given them 2 hours to fill it! What the heck is so complicated about accepting, filling, and giving me my prescription?? We'll stick with CVS in the future. No more prescriptions from here for me!

Amazing local pharmacy. So yes to small business and no to large pharmacy chains. A must try!read more

They truly are the best Pharmacy I've ever dealt with over the years.They are all friendly,polite &…read morehelpful. They deliver, help you if you need to transfer scripts,will call the dr. if there's an issue with scripts etc. Plus, there's basically no wait time. Love this place.

I wish there was a place for zero stars. the pharmacist is rude and unprofessional. the employees…read moredo not care about the needs of the customer. I have a medicall needed sleep med. I called two days before i was out like the pharmacist told me to do. I ran out on Friday as of Monday I still do not have my meds. the unprofessional pharmacist hung up on me instead of having a conversation. I would not even get my pets meds from this place.

I never have a problem with any CVS pharmacy except this one…read more Worst customer service ever! Every single time I go pick up my Rx there is always an issue. Last two times I called in a refill which I call it in and ask for pick up time hours before I get there. Last time three hours later it wasn't done and had to wait they said ten minutes but was more like twenty minutes. This time I called it in a 9am. They said it would be done by 1pm. Got there at 3pm. They said they never got the call in and I could wait fifteen minutes. There have been other issues before this with my husband's prescriptions as well. So, every time I go there I know it will always be a bigger process then just simply picking up my Rx.

So I went to pick up my prescription earlier and I had a problem. The guy who works there I'm…read morepretty sure his name is Scott has a problem with me cursing which is part of my Tourette Syndrome. Yes I'm putting your name on here. What you did is discrimination and I'm calling you out publicly. You're disgusting and you should be ashamed of yourself. Further more when I went to pay the machine froze and I smacked it and the old nasty lady who works there had the nerve to grab my hand and I screamed at her and Scott didn't say one word to. He did however repeat to me that I can't come in here cursing even after I told him that's part of my Tourettes. There's no reason anyone should be putting their hands on me and for the manager to be ok with that is absolutely not ok.

I just got my first Covid vaccine here at Rite Aid. They were amazing!!!! We just barely got there…read moredue to a snow storm and they treated me so kindly. It was fast and painless!!! More importantly, they are working hard to help us all with this pandemic. Thanks Rite Aid!

Order was accurate and delivered on time. Packaging was also good. I will order online againread more

To be honest I have always liked going to Walmart even though this one is objectively less…read morewell-kept than some of its compatriots. But I likely won't be back anytime soon. Most employees are very nice and helpful, but Kenny needs to be fired. He abuses his position as a greeter to harass women and then plays the victim when he gets called out on it. Extremely immature and unprofessional.

The reviews on this site refer to CVS location..,these pharmacists get rotated to different…read morelocations in the area..BELIEVE THEM !! I KNOW AND HAVE exp. The SAME TREATMENT FROM the. Lady. TALL ,,CURLY HAIR // glasses. I was informed that complaints were filed,due to disrespectful behavior. Among other issues. I have to admit there are a few people..pharmacists. and techs that are KNOWLEDGEABLE AND COURTEOUS. AT CVS ITS LIKE PLAYING ,LOTTERY!

Super rude pharmacist. The cashiers are helpful and nice but the pharmacy staff surely needs some…read morecustomer service training.

Get the speaker fixed if that's how we do the drive thru actually the whole outside with faded…read moresignage dirt and garbage outside I think it's time to change pharmacies

I have called in a script to be refilled almost 2 weeks ago you keep saying that my doctor is not…read morecalling you back with a new script. I talked to my doctor this past Wednesday and they called while I was on the phone into CVS you still have it that you need to contact the doctor. I have two scripts waiting there for days. I'm not picking them up till I get the next script. Why make so many choices. Unfortunately you're the only fricking Drugstore around here or I would go somewhere else in heartbeat. And I use GoodRx and you always have to redo them when I get to the store. Why don't you just use my GoodRx to start with.