Orkin used to provide excellent bug control for our cottage on Whidbey. Then Surety took over and…read moreservice plummeted. I just got off the phone to question a way early treatment done 6/8 and repeated 7/30. I have been getting every 3 months treatment prior to this. Angeleca argued and spoke over me saying that I was scheduled every other month even though I have 2 years of receipts showing every 3 months. She wouldn't let me talk with her boss nor cared less when I confronted her on the lake of service and listening. I discontinued service and she responded: "fine". Warning given to dealing with this company.

From the owner: Our pest control company was established in 1986 by licensed entomologist, Steven Billmyer, M.S…read more Billmyer brings over four decades of field expertise to our company, which allows us to perform on-site diagnoses to determine the right indoor and outdoor pest removal treatments for your home or business. Our commitment to excellence helped us earn our A+ rating with the Better Business Bureau, as well as our long-lasting relationships with businesses and homeowners. Giving our customers year-round protection is what we do best. When we treat your lawn, pests will be afraid to come back. Call us today for a free estimate!

We requested their service because thought we might have some critters running around the walls and…read moreceiling to escape the cold for the winter. They came and set up all the necessary traps. So far, no more critters. Success! What a great service and so easy to set up. Highly recommend this company for value, for service, and for ease.

Go with Insight Peat control instead. They're cheeper and will actually take care of the problem. 6…read moremonths I had NW Pest coming to my house for mice and by month 7 I was still hearing them. I was being kept awake at night because the scratching was so loud. I was given numerous excuses as to why he couldn't go into my crawl space and attic. His son is the one that would show up to refill the traps but everything else needed to be done by the his father. The majority of the time was out of work with either a shoulder or hip injury. By month 7 I was fed up and needed someone to do something other than refilling bait stations. When I called him to tell him, he yelled at me and called me impatient. Now I'm paying $5000 to have my entire crawl space cleaned, sanitized, and reinsulated. I had just done a remodel a year prior so the damage was done in the time waiting for him to figure out how to take care of the issue. I had Insight Pest Control come in and they were able to take care of the mice in a matter of weeks. They also looked at the bait stations that were left by him (which he never picked up and are still at my house) and told me they were not set up correctly. Ha also told me the entrance that I saw a possum go in was not possible to access my crawl space. The people doing the clean out confirmed that was the entrance the possum was using to get in and sealed it. I'm all for working with small businesses but he crossed the line when he raised his voice at me. I was willing to give many passes. Like having to remind him multiple times to install my crawl space door after already paying for it. He also charged me for a month of service and didn't show up for. Three months later and I'm still getting emails for appointments and follow ups saying that the appointment has been completed. I've checked my account and thankfully I'm not being charged but now I'm wondering how many times did he not show up to my house and I was just paying for empty bait traps.

I saw a mouse in my house and wondered if there were more. I looked around yelp and found Jonas at…read morePacific Pest Management. Such a nice guy, very friendly with a nice southern drawl. He has good knowledge of little pests. He looked behind my stove and blocked some of the entrances, looked under my fireplace and found tiny little footsteps where they had been. Turns out in the winter they like the warmth under the fireplace. He set about three or four traps; one in my garage, one by the outside of the fireplace and one in the backyard. Jonas would come every couple of weeks to check them and show me how much they'd eaten. It's been a couple of months now and I haven't seen any little pests around. Hopefully they won't return. Ask him to tell you the story about the mouse he saved lol. I highly recommend him.

Jonas is fantastic! Great customer service, very reliable, and quick response! A true professional…read moreand his pricing is certainly fair, if I ever need help with bug removal I'll certainly be calling him! Thank you again for all your help!

Gina did a thorough maintenance of the outside. As I had to head out, she will return later to do…read moresome more work on the inside as we are still seeing some evidence of rats, though it has greatly improved.

Great service! Good communication throughout the process. I should have called much earlier. They…read moreremoved 4 hornets nest in about an hour.

i'm in the midst of a hellish remodel (supposed to be done in 2 month, we're well into the 7th!)…read morebut at least these guys knew what they were doing. people, nice people, professional & polite people, showed up when they said they would. there were quotes that were professional & specific & actually honest (getting old insulation removed). there was a revision to a quote, but it was given with fair warning & was totally warranted & absolutely reasonable (getting new insulation put in). i don't want to get any of this done again because i don't ever want to remodel again but if i ever *have* to, i'm definitely using these guys again. (oh & their business address is in mt vernon but they seem to serve all over western washington.)

We had rodents under the house and contacted these folks to get rid of them and paid them up front…read morefor four visits. They showed up and set traps and told me they would be back to check them in a week. 10 days later they still hadn't showed and hadn't called to let me know they weren't going to show so I had to call and find out what was going on. They arranged to get someone out later in the week. I asked the tech when he'd be back and was told I had to call the office to schedule the next visit. Apparently, Classic Pest Control & Insulation is unable to schedule visits in advance. If you want a pest control company that will keep you informed of what's going on and will contact and communicate with you, I suggest calling someone else. This is not a "customer first" company.

Attic had been ignored for years. It was one of those places nobody really thinks about until…read moresomething feels off in the house. Lately the upstairs rooms always felt dusty and the temperature kept changing a lot, cold at night and warm during the day. Someone suggested checking the attic and once it was opened it was pretty obvious the insulation was very old and the space needed a real cleaning. Team came out and took their time looking around first. They explained what they were seeing and why the old insulation was not really doing its job anymore. There was a lot of buildup, old insulation, dust, and just years of stuff sitting in the attic. Once they started removing everything it was kind of surprising how much came out. Whole attic was cleaned out properly before anything new went in. They also pointed out a few small openings where air was getting in and sealed those while they were up there. After that the new insulation was installed and the difference started to show pretty quickly. Upstairs already feels more comfortable and the house keeps the temperature much better. Air feels cleaner too, which was something that was noticed almost right away. One thing that stood out was how careful they were during the process. They covered areas they were walking through and cleaned everything before leaving so there was no mess left behind. Attic cleaning and insulation is probably one of those things people forget about until it becomes a problem. Looking back it probably should have been done earlier, but really glad it finally got taken care of. House feels better overall and it just gives peace of mind knowing the attic is clean and properly insulated now. Really good experience from start to finish.

Easy to work with, did great work for a good price. Diego and the rest of the crew were very…read moreconscientious and worked really hard on a really hot day! I would definitely call them again.

Zach's been doing our pest control for years now. He is knowledgeable, hard working, use…read moreenvironmentally safe products, reasonably priced, and a nice man. Unhesitatingly recommend him for pest service.

From the owner: We specialize in rodents, wasps, ants, spiders, odorous house ants, pavement ants, carpenter ants,…read morerodent removal, bird exclusion and more.

I've used Attic projects twice in the past 3 years and these guys are great! This last time Rowan…read moreshowed up at a time of need to service our attic. Completely professional and even uses shoe booties even after I told him it was necessary. Anything attic related, I heavily recommend these guys.

We paid $7000 to have these people rodent proof our house, redo the insulation, and take care of…read morethe cleanup of any damage the rodents had done. We were told it included a 10 year warranty on their work, we've had to call the back 3 times and the issue still hasn't been resolved and now Richard Barns, the owner has not responded to me in over a week. The initial area I told him was my main concern was never addressed in any of the visits by any of his teams that he sent. We gave them $7000 and he can't even be bothered to return my texts. I'd like my money back for incomplete work and ignoring the warranty I paid for by ignoring my texts, but that's not going to happen from these kind of people. Not worth the money or time.