What a horrible experience with Cami. She sold my mom a $3000 POC (portable oxygen). After 2 months…read moreit quit working. It was sent back for warranty. Mom was legally blind and did not know it was in error mode. She was deprived of oxygen for 2 weeks. She had a drastic decline at that time. We were told 2-3 weeks to repair or replace.... Nope it was 4-6. Today I got a call that it's fixed. It's 5 months old... they said routine repair. Cami did not call but had someone from the store call me. Well... mom died a week ago... I'd NEVER tell anyone to use Cami or this company. I'm heartbroken and this was so unkind of her. PCP felt and requested that it be simply returned and reimbursed. They refuse. It's not right.

I went to purchase a 2nd Genu knee brace from the Mesa AZ store. I wore my original brace so we…read morecould match exactly. Denise got the brace off the wall & I purchased it. The next day we left for our summer home in Overgaard AZ. When we arrived I discovered it was the same brace but WRONG size. I called Denise immediately & she said no problem just bring it back when you are back in Mesa next month. Today I went to the store & AMY your manager was extremely rude to me. Denise was working & verified what happened. AMY told me it said NO REFUNDS on the back of my receipt. I told her it was Copper State's mistake & if she did not refund I would just dispute on my Amex card. She told ME I was rude & argumentative & that she did not have to refund if she didn't want to. WOW.., hard to believe you would have such a unprofessional & nasty person as the manager!! Btw... I had to get her name from the other (nice) employee- Denise as Amy ignored me twice when I asked her for her name. Copper State please either re-train or get rid of her. She is not a good representative of your business.

Incredible, kind customer service who went out of their way to help us even when the store was…read moreclosed! When my family was stressed out, this family stepped up to help us understand our medical supply issues! Do not hesitate to visit this business.

This is definitely a place to go to when looking for a medical supply item. I was in need of a…read moreRollator walker for large men. I was shown a wide variety of options with height (6"4) and weight (250 lbs.) The people there were very friendly and helpful. Was shown which ones would best fit my needs. made a purchase with confidence that I got the best one suited to my needs. Would recommend this store for anyone needing medical supplies.

Very helpfull, they helped me a lot to add a speciaty cane tip, like an extra 30 minutes . Great…read moreassortment of helpful home comfort devices.

Excellent customer service. They were informative and very nice. Prices were reasonable, too.read more

Excellent family-owned business! I picked up a hospital bed, air mattress, and other medical…read moresupplies for my mother, and they took the time to make sure I had everything I needed and understood how it all worked. They were knowledgeable, caring, and truly went above and beyond. I highly recommend them to anyone needing quality home medical equipment.

10/10 would recommend!!! They have the most affordable prices on all medical products. Very down to…read moreearth, friendly and knowledgeable people. They speak English and Spanish. I will definitely be coming back in the future!!! ¡¡¡10/10 lo recomendaría!!! Tienen los precios más asequibles en todos los productos médicos. Gente con los pies en la tierra, amable y conocedora. Hablan inglés y español. ¡¡¡Definitivamente volveré en el futuro!!!

I tried working with a company who brokered my failed lymphedema pump but they basically ignored…read moreme, and refused to help. I contacted Arizona Vascular Medical Equipment through an internet search and was so relieved when I found them. I was in the middle of on-going treatment of many years, and they were able to have me come in immediately, loan me a pump to use while my replacement was ordered and delivered so there was no break in the treatment I am dependent upon. I am so grateful to Dolores for her prompt assistance, personal attention, professional approach to fitting, and friendly reassurances. Thank you so sincerely for helping me! I will be back.

I cannot say enough good things about Ms. Dolores Garcia at Arizona Vascular Medical Equipment…read more Before coming here, I had already gone to a different store and spent a significant amount of money, but I still couldn't find compression stockings in the right size. From the moment I met Dolores, I felt I was in the right place. She was incredibly attentive, caring, patient, knowledgeable, and professional. She explained everything clearly and took the time to ensure I was comfortable and properly fitted. Dolores treats her work seriously because she truly cares about people. What impressed me most was how seriously she takes her customers' well-being -- she truly wants people to feel better and be properly supported. Highly recommend!!!

I'm so glad to have found this wonderful store!…read more Hubz received a medical diagnosis last December, and we've been on a journey ever since! If we'd come here first, we wouldn't have had to figure so much out on our own, been assured of purchasing quality products, and even found the items that would help him before we were at a point of needing them. It's too bad we made things harder on ourselves than they had to be, but as we browsed today, there are three items we think we're going to need shortly. Even if you and yours are in good health now, take ten minutes and browse the wide range of items just to become familiar, then you're confident and prepared if/when an injury or illness. I wish we had. Amazing staff as well!!

5 star experience. I popped in the store to see if they had knee scooters for my mom who just had…read morefoot surgery. They had a great selection and were very helpful - took the time and effort to make sure I was getting the right one, etc - found out they are family owned! I told them I would blast everyone about what a good experience - figured what better way than to put it on Yelp.

Stopped in to see and test drive their selection of electric wheelchairs. The manager was helpful…read morein explaining the different features. The store has a wide selection of mobility devices and aids.

My grandmother is in town and we are renting a walker from this business. My mother was able to…read morecall and get a walker rented in advance for me to pick up ready for my grandmother's arrival. Easy process and the store associates were helpful. They have a wide range of items to rent and I am amazed how I stumbled upon this gem. Rented the walker for $35/week. I think it's a good price, I will follow up on the experience once the week is up and the item is returned. Overall so far so good