I have enjoyed my experience at SCNM tremendously, and I am thankful that they have a Medicinary on campus for easy access to supplements and recommended tinctures and treatments! They are helpful and quick to serve. My only concern is that as an active patient of SCNM attending appointments sometimes bi-weekly, and sometimes monthly, I can sometimes run out of supplements and tinctures prior to my next scheduled appointment. This happened today (2 days shy of my appointment on Monday), and unfortunately, when I called to purchase a tincture and a few supplements needed for the weekend, I was not given the chance to use the 15% discount normally allotted to SCNM patients. I understand the normal process is for patients to come after their appointments to use the discount, but as someone who is faithful to purchase all supplements at the Medicinary ($100's of dollars so far), it seems silly an active patient with an appointment scheduled in the system would not be provided this opportunity. I understand it is a courtesy to be allowed the 15% discount, but supplements and good health are incredibly expensive and sometimes hard to keep up with. If the employees at the Medicinary can see I am an active patient, purchasing exactly what was recommend by my Dr. (not abusing the % off for others, etc.) it seems silly to withhold a discount. I have not run out before, but some of the supplements make a HUGE difference for the quality of daily life and are needed to function. So, I am paying for a tincture today with no discount, going without the needed supplements for the weekend, and will have to go back to the Medicinary on Monday after my TELEMED appointment (I will have to make a special trip just to come back to the Medicinary since SCNM is currently observing COVID-19 protocols) so I can use the 15% discount for the remaining supplements left to be purchased. Again, I am thankful that patients are given the opportunity to use a 15% discount, but there should be a better system in place to verify when and how it is used for patients paying a significant amount of money on a very regular basis. read more