1. True Life Therapeutics

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Scottsdale, AZ

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True Life Therapeutics

5.0 (3 reviews)
Closed • 9:00 am - 5:00 pm

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The Vitamin Shoppe

The Vitamin Shoppe

3.5(32 reviews)
2.0 mi
•$$

Even though it's 25 minutes away from where I live, the commute is well worth it! Michael is…read moreamazing and is super attentive. Always making sure to answer any questions I may have or help with anything I'm specifically looking for. Love to chat it up with him about fitness and life, he's a great guy and great at his job! Hands down the best Vitamin Shoppe I've been too!

I visited this Vitamin Shoppe location with my three children to pick up supplements and some Bum…read moreenergy drinks. We are Native American, and we were dressed pretty casually today. I wasn't aware of any promotion, and I'm still unclear on what the deal actually was. I grabbed three cases and a few loose cans from a display near the register. When we checked out, the cashier, a white girl named Misti, kept mentioning a promotion but never explained it clearly. She repeated the same statement without clarifying how it applied or why she was bringing it up. She also kept looking at us in a way that made the interaction feel uncomfortable, and she was not friendly throughout the exchange. I even asked, "I'm sorry, is the concern the cost? Because I have no issue there," hoping she would clarify. She didn't. Eventually, she stated that customers can only purchase up to six cans per person in order to receive the $1‑per‑can promotional price, but she still didn't explain how that related to the items I was buying or why it mattered. I asked whether she needed separate transactions or if there was a limit on how many cases I could buy, and still received no clear answer. I finally told her I just wanted to purchase my items and leave. At the end of the interaction, I asked if there was a place to leave feedback, and she said, "I'm sure there's something on the receipt for corporate." The issue wasn't the promotion, it was the lack of communication and the overall unfriendly, uncomfortable interaction. Misti would benefit from training on how to clearly articulate store promotions and communicate respectfully with customers.

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True Life Therapeutics - vitaminssupplements - Updated November 2026

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