Sam with Sam's Electronics received a part to fix my flat screen TV and booked an appointment the very next day first thing in the morning. Being that this is Hawaii I was expecting this to take weeks not next Day service. I wish more businesses in Hawaii operated with the speed and efficiency of Sam. Best Service I have received in Hawaii in the 3 Years I have been here... Thank you Sam. read more

Wonderful customer service. They'll tell you straight up if your tv is good or no good. They won't let you lose your money. Best place to go for fix your TV. read more

Sam's Electronics - Electronics Repair Near Me - Waipahu, Hawaii

Sam's Electronics has the best customer service I've ever experienced. Both Sam and Daniel are so patient, friendly and accommodating ensuring that they understand the problem so that the repair is possible. Daniel asked me a few questions and assured me that my 65" Sony was repairable. He makes me feel comfortable about the repairs and my options in making the repair possible. Within 24 hours from my call my television was repaired by Sam. Sam made a house call since I was unable to carry and transport my 65" tv. He is so well mannered, great sense of humor and very professional. His repair price was fair and not escalated wanting to make a buck. Sam and Daniel really care about their customers and making them happy about the repair(s). I thoroughly trust and highly recommend Sam's Electronics (Sam and Daniel) for any tv repairs. It's so nice to provide business to honest business owners. Thank you so much Daniel and Sam. Sam, I so enjoyed conversing with you. Wishing you both continued success in you business. Take care and remain safe and healthy read more

Used Sams Electronics after my 55" Samsung TV crapped out on me after only 7 months into my owning it. It just want blank and wouldn't turn back on again. So I was skeptical when Samsung sent me to a third party to fix it thru my 1yr warranty, but bradda Sam is a very knowledgeable man and I could tell he knows his craft. Anyways, he got it fixed for me in about 45 minutes. So far so good, TVs working. I'm very satisfied with the service I received read more

Great service. My TV all of sudden turned off and brought it to them at 430pm. I was called the next day and luckily they had the part in. It was fixed by the end of day and I picked it up. Store is clean and workers are friendly. I just hope I don't have to go back. Lol BUT..if I have to I will come here again read more

I came across an old TV that somebody was throwing away on the curb. It didn't have any cables or anything attached to it not even a power cable after three days of Google, searching what parts I might need or how I could fix it I decided just to drive up to Sam's, he took one look at it said oh it needs this type of power connector. He brought one out, and offered to let me try it out and see if anything was wrong. To save the drive back home and back, He let me hook it up right on site just to test because I had never even turned on the TV and it worked! then he went back in the shop and found the exact kind of cable that I would've need for the TV. It turned on just fine, and there was no other indications of any problems! I asked what i owed, he said 15$ for the cord, he said there wouldn't be anyone else in Hawaii that would have this type of power cord(model specific), and I believe him! I only had $12 in cash. He said that was good enough and took it anyway! what an awesome guy totally made my weekend. Thank you so much. Happy Holidays! read more

Horrible terrible awful experience. The manager was rude, condescending and overall a real jerk. He refused to provide service on my new Samsung tv even though Samsung setup a service ticket with them. He did not provide an explanation why he rejected the service and hung up on me! By far the worst customer service I've ever experienced. I called Samsung to complain and they said this isn't the first time they've had a problem with this service provider. They arranged to have mt tv fixed by another service center. DO NOT USE SAMS ELECTRONIC SERVICE! read more

Had my TV repaired here a month or so ago. Great service, quick repair and a an accurate quote for the repair. Next time I have problems with electronics, I will not hesitate to return! read more

I thought my tv was trash until I called the guys at Sam's. Really a bunch of nice guys they're really helpful and competitively priced with a quick turn around time. They're a better alternitive than sending your electronics back to the manufacturer, give them a call, you won't be disappointed. read more

Called them up, let them know I was bringing a TV down. When I arrived the guy behind the counter came out and helped me unload my TV. Left it there for a few days and unfortunately they could not find the part to fix my TV (an old model by today's standards) but the service was good. read more

Sam was great. He was able to get me in and able to fix my problem in under 30 minutes. I HIGHLY recommend this place.

Great service! Prompt, courteous, professional. Did not waste time--worked efficiently and provide excellent advice. Reasonably priced at home service. Highly recommend. read more

We purchased our Samsung 55" Curve TV from Costco about 10 months ago. The TV suddenly went black and silent while watching it the other night. We were instructed by Costco to call Sam's Electronics for the warranty repair. I called them on a Friday and after answering some brief questions I was told that they would call me as soon as the replacement part came in. Just after noon on Monday I was called by Sam's and made arrangements for him to do the repair that same afternoon. He arrived a couple hours later and completed the repair in about 30 minutes. He was friendly and knew what he was doing. I would recommend Sam's Electronics to anyone who needed a repair. read more

They are NOT open on Saturdays!!!!! Don't make the mistake I did. According to yelp they are open on Saturdays, but when you get there, the sign on the door says closed on Saturdays and Sundays. When I called it said Saturdays are appointment only. So....lesson learned, always best to call before you go. read more

Good solid work on time for fair price. Don't be cheap. If you want done right. Pay right. Thanks. Done as quick as he had the parts

My husband and I had an amazing experience going there. Got our television fixed the same day. I would highly recommend him to anyone. Thanks so much for getting the job done so quickly. read more

My LG TV couldn't connect to the internet. When I called they asked a lot of questions to get a good diagnostic of the TV. They had to order a part but they were able to get the part and do the install within a few days. Very professional. Highly recommend. read more

Sam was excellent. Friendly, knowledgeable, efficient. Replaced the screen on my LG OLED TV. Diagnosed the problem over the phone, with followup texts of iPhone photos. Completed the repair one day after parts received. Couldn't have asked for better service. read more

I called this place to ask how much a diagnostic test on my t.v. would cost and the old man that answered the phone flipped out on me for no reason. Before I lost my temper with the guy and took a trip down there to show him the same kind of disrespect he showed me, I decided to hang up and brush it off before I did something I'd regret later. The man I spoke to was very unprofessional and down right a dick that deserves a lesson in manners! I ended up buying a new t.v., so, I'm pretty happy now anyways... ;) read more

Sam's Electronics came to my home for a repair of my TV that was under warantee. But why I am writing this review for is what they did for me while at my house. Not only did the fix my TV , but they gave me some great tips on how to adjust the setting on my cable box to get a better picture that enhances the awesome capabilities of my TV. Then I spoke to the guy about my plasma that was in the corner and not working. Instead of me dragging that big TV in to get an estimate, he offered to take it back with him to the shop and take a look at it. Their customer service is AMAZING and so hard to find these days. They had my Plasma fixed within the week and for a great price. Belive me when I say, they do GREAT WORK with friendly service and at a great price. read more

Bought a 55" curved tv from Costco. Periodically, it went black for about 5 to 8 seconds and then back on. Watch a recorded program it would also go black for a 5 to 8 seconds. Rewound and played it back and the 5 or 8 seconds had been recorded. So didn't seem like the cable and/or box. Call Costco tech and they transferred me to Samsung. They set up an appointment with Sam's Electronics. Received a call within an hour and scheduled an appointment two days later. Sam (the owner) arrived and changed both boards in the tv and fixed the problem within 10 minutes. Also gave me several tips, i.e. my tv was not set on 1080 and therefore, not receiving HD. He is an excellent repair man. Knowledgeable, personable and very thorough. Highly recommended. read more

Sam saved my 49" Samsung 4K tv. He was super fast to respond and knew exactly what to do. He was done in 30 minutes and super accommodating to my schedule. Highly recommend this place. read more

Sam is the best! We have a tv from Costco with a squaretrade warranty. The first repairman squaretrade sent never showed up. Then the next day I get a call from Sam asking when would I be available to get my tv fixed. He came the next day. On time and excellent service. Will recommend his service to all my friends and family. read more

Prompt professional service. Over the phone he was able to diagnose the problem and then orderred the part needed before coming to our home. Then he came and did the repair as soon as the part arrived in Hawaii. We would use Sam's again read more

Had problems with my Samsung Smart TV. No picture, no sound. Found Sam's Electronics on the internet and gave him a call. I explained the problem to him. and all he needed was the model and serial number. He called me back and told me he needed to order the part and he set up an appointed to come to my home. Sam is very knowledgeable, and very nice man. Fixed my TV in 30 minutes. He provided quality Customer Service. If you have TV problems, call Sam's Electronics. He is the best. read more

The guys that work here are very nice and helpful. They finished my tv pretty quickly, tv works great now! Also they unloaded and load the tv into you car. read more

One of the things I value in any business is customer service and they provided it in spades. I don't need to get into the details because they did what they were supposed to and then some! read more

I found Mililani TV in Google search. I was told it will cost $300+ to repair my Panasonic 42" Th42pz700 plasma tv. I loaded my tv in the car and drove around Costco area but I can't find Mililani TV. Instead, I found Sam's Electronics in Waipio Business Center. I got off my car and asked the guy in the front office for direction. He google map for me and give me direction to find Mililani TV. I told him my Panasonic TV is dead and the LED blinks 7 times. He explained to me what is the problem and Panasonic extended the warranty to repair this problem. Because Sam's is a factory authorized service center, they can repair it free of charge! Sam's Electronics saved me $300! Very nice people, fast turn around time. A+ read more

Terrific service. I called and spoke to Dennis on the Friday just before Christmas to see if they could fix my TV, which had just gone dead. Like most businesses, their schedule was packed, but Dennis (who was very friendly and helpful) called back a few hours later to say he could fit me in the very next day, on Saturday afternoon. Right on schedule, Sam showed up--just as friendly and helpful as Dennis. In no time he had the TV fixed, answering my questions and explaining the situation as he worked. He even spent some extra time to make subtle adjustments to the cable box that made the picture better than ever. The price was fair, the service superb. I'll use Sam's from now on whenever I have problems with electronic equipment. read more