We couldn't find the items we were looking for at the Sam's Club we normally visit (Pearl City branch). So we figured that we would try the Ke'eaumoku branch. It was very busy for a Wednesday. The store was well stocked and pretty well organized. When we got into the store we were going through the aisles and a customer had cut across one of the associates while he was pulling a pallet of Bananas with a pallet jack causing him to stop hard. He got very angry and upset and started to mouth off at the customer who just kept walking. Even after the customer wasn't there he kept going on. There were other customers in that aisle with us, the whole incident made us all feel very uncomfortable so we all left. We were able to find the Bisquick that we were looking for. But while we were trying to cash out, the cashier was having trouble getting a customer to understand that she had to pay for her merchandise. She kept telling the customer that she owed because her card didn't cover the entire transaction. After a while a manager came by but didn't stop to help. He just went on his walkie talkie about something. Only after the cashier came around the checkout to point out what items weren't covered did the customer understand. Maybe should've been done in the first place. Sorry Sam's Club this location wasn't very helpful or friendly. Even if you're in stock we'll probably stick to the Pearl City location. read more

See all

5+ Stars for Customer Service Here!!! My heartfelt thanks to the hardworking staff at the Sam's Club Tire Center!!! They go out of their way to help you, which is much appreciated. Staff will install the battery and windshield wiper blades! Who could ask for more. Just note - there is usually a line but it does move. Be patient as they will give you their undivided attention when it's your turn. Just can't say enough good things about these guys!!! read more

I changed out all four of my tires through them April 2024. We ordered it online & we received a call less than a week later that they came in & I could either make an appointment now or do a walk in. I highly recommend making an appointment they get super busy. I've been there different times of the day and they're almost never not busy. Fast forward to this week, June 2025 I got a flat due to a nail being stuck. To save anyone's time they cannot fix a tire that's close to the side wall (honestly no tire place would) but my husband was the one who looked at it for me and I didn't see exactly where it was so I wasted my own time by not checking before waiting a pretty steep 5.5 hours before they saw my car. (My fault) once they looked at my car they gave me a call & were quick to find a solution for me. The original tires that i purchased were not in stock so I had to order a different tire. The great thing about getting tires through them is their warranty. I was worried I had to pay $220+ to get one new tire but they pro-rate the price of the tire and pay the difference since it's covered under their warranty. I ended up only having to pay $29. Ordered on a Saturday with them in the shop & was told 1-5 days for the tire to come in, I get a call Monday morning & it had arrived already. I'm aware that the inventory & shipping times may vary for everyone. Also they told me that whenever you get a flat tire after having tires installed with them is to bring in the tire to be seen and they can help you order one to get it under the warranty instead of trying to order it yourself. These gentleman give the best customer service & try their best to help you out always. Will always recommend them! Just be patient & always anticipate a wait it's worth the service you get from them. read more

Sam's Club - line at opening (most people were walk in's like me) - Tires Near Me - Honolulu, Hawaii

See all

Friendly service and pretty straight forward, walked in and bought 4 new tires on a Saturday afternoon and I was able to set up an appointment which was 3 days later on a Tuesday. Appointment was scheduled for 3pm and got a call that it was ready around 5:30pm. read more

Sam's Club - Tires Near Me - Honolulu, Hawaii

I just had new tires installed at Costco and it reminded me of the last time I went to Sam's Club for new tires. That was the first and last time. I don't know what's wrong with the online ordering (I saw someone else mention it) but I ordered tires and heard nothing for a month and a half. I think I had to call. Anyway, once the tires were ready to be installed it was definitely very rushed and I should have known to check more closely. I got home from Sam's Club and noticed two of my new tires looked different than the others. In bold lettering "MOUNT THIS SIDE INWARD" was staring at me.. it was on the outside! I called and the girl who answered said "I mean, it probably doesn't matter.. does it really bother you?" Needless to say I brought it back and made them fix it. I didn't go back for rotations or anything else. I didn't trust them. I paid to have them rotated elsewhere. Sam's is cheaper (for a lesser tire of course) but Costco is where it's at. They promised me 90 minutes and it took exactly that long for four new tires and four new tire pressure sensors. I paid more for Michelin tires but I never have to worry with Costco and service was great. Tire rotations are quick and easy by appointment there too. I still have a Sam's membership but have not set foot in their tire center for years. read more

Sam's Club - "THIS SIDE INWARD" (on the outside!) - Tires Near Me - Honolulu, Hawaii

Thankful... This is the probably one of the reasons why I'd like to hang on to my Sam's Club membership is their Tire and Battery Center at the Keeaumoku location as it's right there in the midst of town super convenient and tucked right in the back of of Sam's Club with it's own area for parking all you got to do is drive right up and enter through the back door like a private club and get serviced by the staff. The guys are very nice and professional when I had an issue with my car went straight ahead and checked my batteries only to say that it's in perfect health and in excellent condition so it's not that that's giving me the problem but could be my starter, in just minutes I got my answer and was on my way to figure out what could be wrong. I've gotten my tire fixed here to when I got a flat many times repaired and and not replaced though have gotten a full set at a great deal as when you rely on your car as much as I do it's so important to have reliable service as well and here at Sam's Club I do get that and piece of mind as well. Thank you! read more

This store was not very crowded and parking was relative easy. Many more local choices versus Costco.

For anyone needing tire repair or any car service in general, please save yourself the heartache and frustration and go elsewhere. Do not go here. Even with appointments, they don't even START on your vehicle until hours later. Prime example, we scheduled for an 1100 tire repair. Simple fix... removal of a nail and patch. My husband and three children stayed around to wait for it only to see they started actually working on the car 3 hours later. It sat in the garage the entire time. They are now almost 3.5 hours and still not done. I refuse to come back here. Lack of follow through with scheduled appointments and lack of transparency with time. read more

We use Sam's Club tires for all our vehicles and they are great! Consistently reliable, professional and affordable... love the team and appreciate how hard they work ! They care about us driving safely on the road and it shows ! Appreciate them so much :) read more

I would like to send a HUGE Thank You out to the Samʻs Club mechanic, Darwin for doing a GREAT job on my car. My steering wheel would vibrate/shake at 60 mph and since I did recently purchase my 4 awesome tires from them, I decided to make an appointment to have my tires re-balanced, in case that was the cause of my problem and a battery check. Darwin checked me in for my appointment and was very pleasant, patient and extremely knowledgeable. He was the mechanic who worked on my car and he did an AWESOME job! My steering wheel has stopped vibrating/shaking at 60 mph now and itʻs good to know my battery still has juice/life in it! lol! Thank you Darwin for all your help, Appreciate you! Take care! read more

I used to really be a fan. Always had a great experience, but today really has been a disappointment. I got a flat tire this morning at 6:15. Sam's Tire Center opens at 8am, thought it opened at 9am cause that's what the website shows. Hubby realized the spare was missing, likely from our last visit here which one of the workers slightly damaged my car. Not a big deal as accidents happen, but he was so frazzled, he probably forgot to put my spare back where it's suppose to go under the car. So I had to call my insurance company for a tow this morning. Here's where it gets frustrating. I arrived here at 9am. Apparently, there were a bunch of cars ahead of me. Maybe 8. But this is a tire center, right? Tires and batteries. No major engine work. At least that's my perception. Well, I asked the supervisor if he could give me a rough idea of when they could take my car. I've been waiting now for 2-1/2 hours. He very kindly and apologetically said he doesn't know because they have all those ppl who made appointments so they will stick me in when they can. In other words, because I got a flat tire (not planned and not my fault) I'm in last place. They should know better and keep slots in between those appointments, knowing people like me will come in. I have a craft fair that Im supposed to be working at, so now I'm losing money. Told him that. No sympathy. Nothing I can do but will take my business elsewhere next time where they have some common sense. read more

This morning I arrived at 10:30 for an 11am appointment . The lady and the Gentleman checking in people and cleaning the Lobby area were awesome I give them a five Stars. For the Employee working on my car I give him a three stars. He got my car around 11:20am didn't complete it around 1:00pm when He first got the car he was on his phone I could see everything as I was waiting in the check in area on the receipt he put I arrived at1423 which is a lie he put completed 1647 which also is a lie right now is 1413 09/22/25 at the pearl city location read more

I purchased brand new tires and i got a nail in one the very next day, went back and they treated me like close family. I highly recommend honolulu Sam's Club tire center. read more

I had an appointment today at 12 noon which I made last week. They did not move my vehicle into the shop until 1:30 pm & then said they could not install the new tires because my odometer was not working ! What does the mileage have to do with installing new tires ? They looked like they had overbooked & were just looking for an excuse to finish up their backlog of customers ! Would strongly recommend NOT BRINGING YOUR VEHICLE TO SAM'S ! read more

Ordered tires online, 14 days later I called them to get an update as I had not been notified of anything. They tell me the tires are out of stock even though they are still orderable online.. here is the kicker, after spending 2 hours on the phone, mostly on hold with their customer service they said I needed to come into the store to get a refund. I just joined Costco... Sams/Walmart is the absolute worst company to deal with. everyone you call is outsourced and you cant even understand what they are saying.. read more

They broke my key fob and lied about doing so. Then denied my claim to replace it. No more sams club for us! read more

Sam's Club - Tires Near Me - Honolulu, Hawaii

Never going to Sam's club ever again!, I went to get my gf's tires replaced here about 2-3 weeks ago with tires I have bought a month ago online. When we got there they said they don't have the tires we bought yet and would need to buy another type of tires which was $200 more so I said it's fine as long as it comes by next week. They just called today and said we would need to wait another week... Sam's club is very unprofessional and have bad communication with whoever they buy tires from and shipping I would say go to an actual tire shop like Ja's tire shop or Mike's tire shop read more