Yelp, you have it right..EEEK...ME THINKS NOT! WORST nail salon experience of my life. Upon reading other reviews I was definitely skeptical, but decided to give them a try anyways due to their location close to my home.
As soon as I opened up the door I knew something wasn't right about a nail salon being completely a ghost town at 1 pm (I was the only customer the entire duration of my service, not even a single phone call was made). I was greeted by a woman, in her early-mid 40s, who was in dire need of a mustache waxing. The woman was not at all friendly. She asked if I wanted gel polish and I declined as I like regular polish just as well. She gave me an eye roll and motioned for me to sit down at her chair, the chair closest to the front door.
My technician rushed through taking the old dark polish off of my nails and left some on the ridges which can now be seen through the light polish she put on! It's so noticeable and i'm half tempted to take this polish off and apply a darker polish to conceal the old leftover paint marks. In addition, she also rushed through filing my nails and cut the bottom part of my thumb nail until it bled. It was very obviously bleeding and she applied acetone over it-OUCH. She continuously filed at my sliced thumb nail until it hurt so bad I had to jerk my hand away. She gave me a half smile and said, "are you okay now?" Um, i'm just fine as long as you stop going over the same place you sliced me!
The gross part was when she had me change stations to one parallel to the drying area. As soon as I sat down she turned around to a plastic shelving unit, took out nail clippers and started cutting her index finger nail. When she was finished clipping she tossed the clippers back into the top drawer. Next, she grabbed a file and filed her fingernail all while i'm sitting there staring at her in awe. After she was done she closed the drawer and started her work back on me...I'm doubting those tools were sanitized.
When I was told to go wash my hands I walked over to a single-standing white sink that looks to be salvaged from habitat from humanity and turned on the faucet. Water started leaking out of the hot water knob as I washed my hands as fast as I could. The towels provided to dry your hands on reek of urine...seriously, they smell like someone peed on them and then left them to dry before placing them on the shelf for public use.
The entire service was spent in utter silence. The only sounds heard was the owner, Sammy, ordering things on the phone and another technician who kept awkwardly laughing loudly every 5 mins or so while watching something on her iPod...unprofessional.
When my nails were painted I was instructed to sit over at the drying area. As soon as my tech turned on the dryer it was so loud! I thought it was actually going to explode in my face and I was temped to ask if the machine was supposed to sound like a slowly dying lawn mower. After 15 minutes of sitting at this dusty contraption I got up and asked if I could pay now. I was overcharged (they say a fill is $15+ and I paid $19) for an acrylic fill and just regular polish... will NOT go back! I left with my nails looking atrocious, mainly the polish and my bloody crusty thumb. The top coat used was so thick it left brush stroke marks on my nails... ugh ugh ugh! read more