Jeny is the best professional Thank you so so much…read more I see now like a baby I will recommend all my friends

From the first call I made to confirm my insurance coverage to today when I picked up my first pair…read moreof their glasses, it was a seamless, easy experience. And these glasses have the most clear and exacting prescription I have personally ever had.

Highly recommend!! I've been coming here for a good while now and can say that this is a great…read morelocation! Staff are all friendly and helpful! Dr.Escobar is also an amazing doctor to see for any concern! Had my mom come here as well!

I found staff here was unhelpful. They neglected to send me the address to the office, and when I…read morecalled to get it, I didn't even finish asking my question when the receptionist said she is canceling my appointment because my insurance was rejected. In a patronizing tone she said that I "must not have gotten her message about this earlier". I told her I had gotten the message and that my insurance verified that it was active and that it was accepted at that location. She argued with me that it wasn't working and said there is nothing she can do. She offered no solutions. I asked if I needed to re-call the insurance and have her hear them verify and she said no, and there was nothing she could do... yet instructed me to call my insurance (again) ‍ It was unproductive, unhelpful, and I wouldn't go here. She made no effort to provide any solutions-- and they never even sent me the address to begin with. More annoying still, I had waited 5-6 weeks to get this appointment, and now I have to start my search over and wait longer!

Love Dr Davidorf's bedside manner. It also has just felt…read morelike a miracle to be able to see again after my lens replacement surgery. I can't recommend this place enough And I have several times Everyone's been super happy

Always wait more than an hour after scheduled appointment time before seeing the doctor.read more

This is an excellent place to buy your eyeglasses! The staff is always friendly, always…read moreprofessional and VERY helpful. You can get your eyes examined and receive excellent advice on styles and selection. Additionally they stand behind their products- they have made small adjustments for me on several occasions - always with a smile and great advice! Michelle in particular is quite helpful. The store is conveniently located right next to Trader Joe's!

They keep your appointment moving fast. One thing I liked is that they allowed me to choose and…read morelook at frames on my own; then when I was ready they helped e check out. My glasses were done faster than the 10 day time frame.

After reading several of the Yelp reviews, I had my hesitation and decided to give Dr. Voros a…read morechance. The office is located next to the Rite Aid in the West Hills shopping plaza. The plaza is currently going through major renovations, so parking is a little bit limited. Made an appointment online. The office is a typical office, though it's a little dark inside and not as clean/organized as other optometrists I've been to in the past. Dr. Voros was very nice and I like her bedside manner. I provided her with my previous prescription for contacts and glasses and she was able to go off of that and fine tune it. This is a 2 person show, so it's critical that you make an appointment to see her to avoid any long wait times. After she finalized the numbers, I was provided prescriptions for both. I do find that her prices for contacts and glasses are much higher than Costco's. But to be fair, I'm sure the materials used for the glasses are of higher quality than Costco's. Since I wear contacts over glasses and didn't value having glasses, going to Costco was a no brainer. I did have to go back to her to fine tune my contacts prescription a couple of times, but all in all, I find that she is very knowledgeable and was able to get my prescriptions to my liking. I have read a few negatives about her assistant Reuben. I also did encounter a not so positive encounter with him. I am not sure, but I think he might be on the spectrum and that could explain his behavior and not being able to connect on a personal/emotional level.

Don't understand L.A."s review in December. 31. Sounds to me like the problem is the person who…read morewrote the 1 star review NOT Dr. V or Ruben. Just picked up new reading glasses there and Ruben was able to find a way to have insurance pay for it without a penny out of my pocket. Dr. V works hard to maintain positive relationships with her patients and I am extremely grateful to her and Ruben. She helps me change my contacts every month, understands whatever difficulty I may be having with my glasses and always finds a way to correct the issue. If you live locally, you'd be foolish to go anywhere else.

The best Optometrists around! One is now in Thousand Oaks and the other in Encino. Cant say enough…read moreabout these two. Been going to them for over 25 years! I adore them both!

Covid Update : I have been seeing Dr. Fallon & Dr. Lit for years. I have recently gone in for my…read moreeye exam and my experience was awesome as always. The staff is very friendly and kind. Due to covid, they are seeing patients by appointment only. Door is always locked. They have a sign at the door asking you to knock and you wait to be let in. They take your temperature at the door before you are let in. When coast is clear, they are asked to enter. You must wear a mask at all times. Every other seats are marked "DO NOT SIT" and clean pens available at the front desk to sign in. When you are done, there is another container for used pens. When trying on frames, you are to asked to just leave it on table and do not put back on display case. Everyone is wearing masks at all times and equipment are well sanitized. They also offer curb side pick up. Park at the designated parking and call the office to let them know you are there. They will come out to your car.

Approximately a week and a half ago, I woke up with major pain in my eye. It felt like glass in my…read moreeye. I went to West Hills Optometry and was seen by Ashkan even though I did not have an appointment. He was extremely kind and professional and saw me four times in total. He was very caring and explained everything very well. I highly recommend West Hills Optometry!

Outstanding customer service and efficienty Experience. I…read morehighly recommend them for all your eyes

Dr Huynh is an excellent doctor in every way. He clearly explains his exams and the condition of my…read morevision. I recently was misdiagnosed by another doctor and he conducted testing which showed that I had no problem.

Dr. Kyle Huynh is an excellent doctor, but the office staff is consistently unhelpful. Phone calls…read morego unanswered, messages aren't returned, and follow-through is almost nonexistent.

Dr. Ron Singer has done an amazing job over the years of examining my eyes and ordering up glasses…read morethat give me "perfect" vision. I just got my latest pair and am so happy that I wanted to add this review to recommend Dr. Ron Singer to you. I have a very difficult prescription and anywhere else I've tried has not turned out well.

Doctor Ronald was really amazing at my eye exam today. The most thorough exam I've ever had with…read moretests I didn't know existed. He communicated what he was doing, made sure I was comfortable the whole time, and was super personable. He went above and beyond.

Dr Biana Ohanian is great!!…read more I recently had cataract surgery, and she explained everything before and after the surgery. She made sure I went into surgery feeling comfortable and find her personable and professional. She is great at what she does.

I am so disappointed in how Dr. Ohanian runs her practice. She purchased the business several years…read moreago from Dr Samet, who by the way had a remarkable reputation in the community for over 30 plus years (see his reviews to back this statement up). I then became Dr Ohanian's patient. Although she was 20% more than what I was paying before, I felt good about continuing a relationship. I am a business owner as well, having at times 100's and 100's of employees, so I wanted to help Ohanian in building a flourishing practice. For the last few years with Dr Ohanian it's been the exact same price for my exams. I called and spoke with her new office manager, the 6th one since taking over, Mario or something like that, and asked again about the pricing. He said $99. After my exam, Mario said I owed $159, I said for what? He said for a contact lens fitting. Well, I only wear contact lenses (more than 45 years) so fitting isn't what she did. The exams are identical each time I go there. Mario proceeded to tell me several times that this isn't Dr.Samat's practice and these are the charges Ohanian sets. In fact, he went to back to speak with her and she said yes. SO MY QUESTION TO ALL THAT READS THIS REVIEW, KNOWING I'M A SUCCESSFUL BUSINESS OWNER AND MONEY ISN'T THE ISSUE, " WOULD YOU DO BUSINESS WITH SOMEONE THAT VALUES MONEY OVER INTEGRITY?" I WOULDN'T AND I WON'T BE BACK AGAIN. You lose a client for exams and a client that pays top dollar for his contact lenses. Dr Ohanian, here's a valuable tip in growing and running a successful business: "it's cheaper to keep an existing client happy than finding new ones". Good luck with your future endeavors and I hope some of this resonates in your brain.