My significant other and I have been patients at Luna Optometry for four years now. During COVID, our longtime optometrist moved out of the area, and we are happy that we found Dr. Emily James and Luna Optometry. The office is very comfortable and welcoming, and Dr Emily James and the team take exceptional care of their patients. Every time that we have visited, everything runs efficiently and promptly. Everyone is so friendly and kind. Dr. James is extremely knowledgeable and incredibly detailed with her exams. She has excellent communication skills and makes you feel so comfortable. I truly enjoy the time that I am in the office for my annual exams. I can't say that about all medical appointments! For those looking for glasses, the selection to choose from is large. There is something for everyone. If you are looking for contacts, there are many options available to meet your needs. It is a breeze to schedule an appointment, either online or by giving a call. The office is located in Gelson's Village Calabasas, which offers plenty of parking. I highly recommend Luna Optometry for all eye care needs. read more

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I recently had the pleasure of interacting with Dr. Emily James at Luna Optometry. Even though I wasn't a patient, I was truly impressed by how welcoming and kind she is. You can tell she has an amazing chairside manner because the whole team is just as friendly and accommodating. Plus, the practice is spotless and equipped with the latest technology, which makes it feel really top-notch and modern. If you're looking for a place that's not only welcoming but also super clean and high-tech, I definitely recommend Luna Optometry. Dr. James and her team are just fantastic! read more

Outstanding service. Everyone is super friendly and great at what they do. And my glasses were ready in 3 days. Amazing.

We have had such a wonderful experience with Dr. James and the lovely staff at Luna! we almost never have to wait a long time they do everything they can to accommodate your insurance to the best of their ability and most importantly they are excellent doctors. Highly recommend. read more

Dr James and the staff are so sweet and efficient. My wife and kids are now consistent, yearly patients. Highly recommend. read more

Luna Optometry - Front desk, front office - Optometrists Near Me - Calabasas, California

Very helpful and pleasant employee. Clear info. Good communication and follow up. Thank you.

Would not recommend for glasses. Bought a very nice, very expensive pair of glasses and they made me dizzy. After multiple rounds of lenses, with still no improvement, I wanted a full refund but they wouldn't give me one. They said they wanted to try one more time to make the lenses work. They acted like I was crazy and the woman who does the glasses went so far as to say "you're very sensitive" and imply it was my problem, not hers. After this last attempt, they still gave me a fish bowl effect, but I had had enough. I finally took the frames to my former optometrist in Westwood and he got me lenses that actually worked. No more fishbowl. No one making me feel nuts. Hundreds of dollars and months later. Apparently it was all due to the curvature of the lenses. read more

I cannot say enough good things about Luna Optometry and Dr. James. My ophthalmologist gave me a prescription which Luna filled. It just wasn't working (ophthalmologist error) and was the wrong prescription. Dr. James worked with me until we got it right. She and her staff are amazing! I was a difficult case and they figured it out and I love my glasses and I can see! I wish I could give them 10 stars! read more

I had a wonderful first visit at Luna Optometry. The entire staff are so professional and friendly. I'll definitely be going back for regular optical checks. read more

Dr. James is the best optometrist I've ever seen in my life; professional, smart as a whip, cool as a cucumber, open and caring. She's thorough, patient and you will never feel rushed. Furthermore, Dr. James' all female staff is AMAZING. I cannot over-emphasize how helpful and nice they are. Specific shout out to Mika for going above and beyond when I was out of town and had a contact lens emergency. She really hooked me up. Oh, and Luna has a fantastic selection of glasses and sunglasses. So great you might fall prey to a shopping spree...but it's worth it! Thanks again, ladies. See you soon. read more

I have been switching optometrists every year trying to find one I really like. Dr. Emily and team has made me feel comfortable. The office is nice and located in the gealsons parking lot so a ton of parking. I felt like Dr. Emily really took care of me and asked me questions. She didn't let anything slide and was thorough since I was a new patient she thought the glaucoma test was needed. It made sense to me since she didn't know my history and this is how a good doc should be. Getting my glasses was pretty easy. No one made me feel uncomfortable which is how I normally feel with them standing over you. The woman was patient and I told her I just want the free glasses. No judgement. I got them quicker than I expected. I then had an eye emergency and they worked around my schedule to get me in the day I called. Luckily it wasn't anything serious and the relief and what to expect was well worth a visit to Dr. Emily. During my glaucoma test the other optometrist I can't remember her name, but she was great as well and I would not hesitate to go to her if Dr. Emily wasn't available. Thanks ladies for taking care of me I have pretty high standards per my reviews and I would definitely recommend this team. read more

First year at this optometrist. Between my kids and me, we've seen two different optometrists there, and they were both awesome! My kids loved theirs! Both were super sweet, and up to date with their screenings. Even though I get antsy with these tests, they helped get me thru. No super long wait, and such a nice facility. Muena, the glasses lady is so awesome too. Every medical visit experience should be this smooth. I'm so grateful. read more

I just visited Luna on the recommendation of my wife. 1. Super easy to schedule an appointment online 2. Filled out new payment info including insurance online (took 3 minutes) 3. Dr. Jones saw me within 5 minutes of my appointment time 4. She nailed down my difficult Rx and fitted me with new contacts 5. The staff is efficient, nice and knowledgeable 6. My close up / computer vision is improved as is my long distance This was my best optometrist ever and even better my insurance paid the majority of the cost. read more

excellent service, with friendly top medical optometrist including the most detailed modern exam in my experience. I received my near sited and close reading perception. I have had over 5 Px made for my collection of antique frames from the civil war ,1930s to present day frames. A bit expensive but worth it. I recommend Luna highly . Cheers Gary Myrick read more

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Great doctor and staff! We had our yearly check ups, got new prescriptions and were extremely happy with the entire process! Thank you!

Super clean and professional, with all the latest tech; knowledgable, friendly, helpful staff; great frames selection; fast and easy; well-located with easy parking -- highly recommend!! read more

Visited months ago. Everyone who worked there was really warm and friendly, there was almost no wait time, and everything was very efficient. Quick, easy, and comfortable eye exam and glasses buying experience. Highly recommended. read more

I came here from reading other reviews, made sure they were in my network and booked my appointment effortlessly and completely on line. I was attracted to this place as the review said it was an all female staff and female doctors. Dr James was amazing! Lovely personality, knowledgeable, professional and very pleasant. She did the routine test, also added in the coolest retina scan I've ever seen! She let me know about my eye without saying it in a "dumb down way". Mounia helped me pick out some great frames, and even put up with me FaceTiming my mom and sister! Lol. The glasses came back quicker than expected and I am very happy. In total a great experience! They communicate effectively thru text. Definitely recommend coming here! read more

I brought my teenagers in for eye exams. Dr. Chou was professional and pleasant. She did a thorough exam with advanced equipment including retinal imaging and even taught us a bit of biology viewing the images and how the eye works! Turns out both my kids have good eye sight. Dr. James, the owner, and assistants were there, very friendly and knowledgeable. They are prepared prior to your visit regarding insurance. This office is on top of things. I was having trouble getting appointments at other ophthalmologist and optometrist offices with people not answering the phones or taking my insurance. So glad I found Luna Optometry! read more

I cannot rave about Luna Optometry enough! Dr. James is smart, detail-oriented, warm, and engaging! Her unbelievable staff (which includes Jeanne, Kristina, and Mounia) are the kindest women and provided extraordinary customer service! I had a difficult time transitioning to a new prescription, and the entire team was incredibly helpful and patient. I wish I could give more than 5 stars to reflect my excellent experience! read more

Dr. James was amazingly patient and thorough when we brought our little Brielle into Luna Optometry for her second ever optometry appointment. Brielle loved the lighting decorations, which illuminated a sort of calming ambience, and the vast collection of eye-ware for her to choose from. Dr. Emily's staff quickly and efficiently checked in Bri Bri, and her overall appointment took less than an hour. Wife has already scheduled an appointment for herself! Thank you Dr. James and staff for your professionalism and detailed attention to our Brielle! read more

Luna Optometry - Optometrists Near Me - Calabasas, California

Such a beautiful and CLEAN facility. The staff up front are always very friendly. Dr. Emily James is very professional, genuine, and has a very positive demeanor. She clearly loves her job and enthusiastically answered all my questions (i was so intrigued by all the diagnostic tools!) read more

My experience here was not pleasant whatsoever. The optometrist was snobby, insulted my current pair of glasses, and just plain rude when discussing what my insurance covers. I wish my experience was different. I don't recommend coming here. I hope that they change the way they talk to clients and treat everyone equally. read more

Dr. Emily Blum is wonderful and very thorough. The process of on boarding was efficient and everyone at the practice is terrific. Happy to support this hardworking local eye doctor. read more

Luna Optometry - She explained a test she did so I could share with my mom since we have a history of macular degeneration in our family. - Optometrists Near Me - Calabasas, California

Found a gem. Staff is great and Dr. James is very knowledgeable and helpful. Their tech is very modern and facility is impeccable. Recommending them to all my friends and family. read more

Super friendly service and clean office. Dr. Emily is fantastic and very state of art testing.

Wonderful experience!!! I haven't been to the optometrist in forever and I am so glad i came here. The staff are so friendly and helpful, the location is clean and beautiful. Highly recommend!! read more

Best eye exam I have ever had! Dr. James was very knowledgeable and made me feel comfortable. She also took what insurance covered into consideration when offering me contact options and lens/frames option. The front desk receptions was also amazing and helped me pick the perfect glasses! Thank you! Thank you! I will be referring everyone I can to Luna Optometry ! read more

This team is awesome. Last week I took our 7 year old to a pediatric ophthalmologist in Encino. It was just an annual eye check up for vision. They were cold, abrupt and came out of there feeling more confused. So I started looking for a second opinion (again, just vision, no surgical or larger eye issue). We called a few optometrists and other ophthalmologists in LA and we were recommended to go to Luna. What a world of difference. The office staff is warm and welcoming and Dr. Chou was so good with my son. Empathetic, clear and included him in the conversation. She took the time to answer all my many questions and we walked away with a very clear understanding of where he was at and next steps. We got new glasses for him and Mounia, the optician, was patient and wonderful. We picked up his glasses yesterday and they were just as wonderful. Can't recommend them enough. read more

Dr Emily James is a fantastic doctor. Our entire family goes to see her. She is really great with my 8 and 5 year old and makes them feel so comfortable when they are getting their check up. Would highly recommend her to anyone. read more

Dr James is the best! My husband, three year old daughter and myself love coming to see Dr James. She is a wonderful doctor and we highly recommend her! She made my daughter's first experience with the eye doctor a fun and positive visit and my daughter even said she can't wait to go back! Her office staff is great too. Thanks for everything! read more

We just moved to the area and stumbled upon Luna Optometry. I am sooooo glad we did. Dr. James is awesome! She was able to examine me and my 11yo daughter back to back. She is very thorough and dedicated to finding the right products that work for you. (For me this involved trying a few different contacts until we got it right). My daughter felt comfortable and had an easy exam - no anxiety at all that she sometimes gets at medical appointments. And Mounia fit my daughter with a great pair of glasses. Overall great experience and we highly recommend them! read more

I was very pleased with Dr. James. She was thorough and had a calming way about her. I had an exam and purchased glasses. My husband will be going to her also. I will tell my friends too. read more

I found Luna Optometry after the place I usually go to couldn't fit me in for an appointment until September (!) and I'm so glad that happened. I loved it here! Dr. James is fantastic. She was direct and clear, patient and kind. And she took time with me. Her staff was wonderful. Cheerful and welcoming and so helpful. I highly recommend this business. read more

I can't say enough good things about Dr. James!!! She always goes above and beyond for her patients and is the first Dr. to find a prescription that works both near and far for me. Highly recommend!!!! read more

Friendly doctor and staff! And what a great looking place. I am so pleased with My new optometrist.

The front desk staff and technicians we're very friendly and knowledgeable. I could tell that the other customers that came in seemed to really love the staff by the way they joked around, and were happy to see each other. Dr. Chou was outstanding, kind, and answered all my questions. I actually had fun at my visit today! read more

Luna Optometry - Optometrists Near Me - Calabasas, California

Luna Optometry is the best! Dr. James and her staff are extremely friendly and helpful. I've been wearing glasses for 50 years and I couldn't be happier with their service. They carry an extensive selection of quality frames and prescriptive lenses and the most up to date eye care technology. Of special note, I fell asleep one night with my glasses on while reading. I bent the temples badly and popped out one of the lenses. I walked in the next morning without an appointment and they fixed my frames on the spot! Thank you Jeannie and Mounia read more

Excellent optometry practice! Lovely staff, stylish frame selection, and easy to schedule appointments. I have a really difficult prescription and Dr. James did a great job helping me get the right prescription and frame. Highly recommended! read more

After moving away from the optometrist I used for 10 years, I didn't think I could find another who would match the level of dedication and service I had there. My first optometrist in the LA area put me in contact lenses that frustrated me with imperfect vision and discomfort for over a year. Dr. James and her staff came to the rescue! I have had difficulty being fitted for contact lenses after a number of changes to my eyes, and Dr. James was diligent in finding the type and brand that would work for me. I am happy to say that we really found the best fit and that my contacts are finally feeling comfortable! She also educated me on my eye health when choosing contacts that would be safest and most hygienic for the time I spend in the ocean. Great customer service from her staff, and an inviting office and showroom -- a great experience overall. read more