Their service was really good. I didn't get the guys name but he was chill, It was quick, actually…read morefaster than I had expected. I Had originally went to Apple to get my battery replaced because it was swollen and they turned me away TWICE. Just told me to buy a new phone, and that no place would even try to fix it. They replaced the swollen battery just fine and didn't overcharge me for anything. extremely glad I went here, I was pretty skeptical at first because of the amount of 5 stars they had but it's not a lie. I would for sure come back here again

I cannot urge you enough to come here for your technology repairs and needs! I half want to gate…read morekeep because of how great this place is but the public must know!! What truly blew me away was Eduardo's customer service. I came in for a small troubleshooting item for my laptop. Eduardo was patient, explanatory and went above and beyond. He even cleaned my laptop screen and keyboard when I had stepped out. The services are well-priced and I love how the business is transparent with their pricing given their services. 100% would return here! Thank you for helping me take care of my stressful problem and making the experience 100% stress free

fix two of my computers when best buy and all the other geegs refused. he is the best computer…read moreengineer in the whole of the bay area. i will alway go here before anywhere else.

Do not bring your computer or any GameStop to this location. He's a big scammer a big liar. It's…read morebeen two months that I give him my game and he's been playing around with me two months. He's a big scam liar. Do not go here. I'm warning you guys dnt go here. His customer service is bad and believe me he's a big liar.

I researched a color issue I had on my MacBook Pro off and on for five days, trying to figure out…read morewhy I had a glitch. Called Apple and got a Bot that lead me through all the steps I had already tried myself. I knew I was getting close to a solution, but lacked the confidence to try the seemingly last step. Only one thing to do: Call Mo at CaliPhonia. In one hour of consultation plus all my notes ad observations during the week, he was able to solve the color profile glitch issue and restore my MacBook Pro to its native color profile. He is worth every penny spent for his hands-on experience and vast detective skills. This is not the first time he has bailed me out of a jam in record time so I could keep doing my job as a photographer. He is like my paramedic for my Mac, and all is well because I know I have his technical support when things go askew. I highly recommend him. If you have a glitch... GO SEE MO!

Highly recommend CaliPhonia! The owner, Moe, provides awesome customer service and really takes…read morecare of his customers. I brought my iPhone 15 Pro Max in for a screen replacement, and he hooked it up with a great quality OLED screen. The display looks and feels brand new again--super smooth, bright, and works perfectly. Moe is super professional, honest, and stands behind his work. If you need your phone fixed right, this is definitely the place to go!

William is great to work with and has been able to restore two of my hard drives. One of which was…read morefull of personal family photos.

A really wonderful warm and kind person to do business with. Extremely skilled and experienced,…read moreable to diagnose issues and recover seemingly lost data. Kept me updated during the process. Great turnaround time. Really good pricing compared to others! Will be my go to for any future data recovery needs.

Jane was very helpful and detailed in troubleshooting steps and explained the possible causes of my…read morecomputer problem. Costs was discussed in detail before repairs was done. Very transparent, very experienced and dependable. I would recommend this place for any computer related repairs without any hesitation. 5 stars service.

Very helpful staffs. Genuine people…read more Gave me free genuine consultation. And advise me to not waste money on unnecessary repair.

I can't recommend My Emergency Guy enough i love this dude. My iPhone 15 Pro suddenly stopped…read moreturning on after I powered it off. Apple told me the logic board was bad and quoted me around $500 for a repair. I thought I was going to have to buy a whole new phone. I decided to get a second opinion from My Emergency Guy, and I'm so glad I did. They took the time to diagnose the problem, explained everything clearly, and repaired my phone for much less than Apple's quote. The communication was honest, professional, and straightforward the whole time. They even applied the diagnostic fee toward the repair, which I really appreciated. My phone is working perfectly again, and they saved me hundreds of dollars. If you have an iPhone with a logic board or motherboard issue, or Apple tells you your phone can't be repaired, do yourself a favor and come here before buying a new phone. you da goat for fixing my phone

I wanted to share my experience and concerns regarding my data recovery evaluation. I am not…read moresomeone who typically writes negative reviews. I'm about uplifting local businesses. However, because I work in the technology field, I felt it was important to share my experience after taking the time to look further into the situation and to help others going through a similar situation. Initially, I did not jump to conclusions. Instead, I sought additional opinions from other professional recovery companies to better understand available options. That's most important. Before posting this review, I reached out directly to Emergency Guy to give them an opportunity to address my concerns and provide clarification. Unfortunately, I did not receive a response. I came to Emergency Guy seeking guidance after experiencing issues with my HDD and SSD. Overall, the staff and technicians were respectful. However, I did have one interaction with an individual staff member who appeared overwhelmed and frustrated - possibly the owner, Phillip? While that affected the tone of that particular interaction, I understand that these situations can happen. It did not deter me from my overall experience, as I continued working with other staff members who were professional and helped improve the overall tone of the communication. I paidfor an evaluation and assessment, including shipping costs. During a follow-up phone conversation, I was asked over the phone whether I would consider increasing my budget to approximately $2,000 so the HDD could be sent to another company. While I was open to discussing available options, I ultimately decided not to proceed. Approximately four weeks later or longer, I was informed that the HDD platters were damaged and that there was essentially no realistic chance of recovering my data, even through another recovery provider. I was also asked whether I wanted the drive recycled, which I understood as disposing of the device, and I chose not to proceed with that option. I sought additional professional opinions. After receiving a second and third evaluation from other data recovery companies, I was advised that the condition of the HDD did not appear to match the assessment I had originally received. This experience raised concerns about the accuracy of the initial evaluation. Since I paid it, I expected a clear and accurate diagnosis of the drive's condition, along with realistic information regarding possible recovery options. My concern is not that recovery was uncertain -- I understand that data recovery can be complex and that outcomes are never guaranteed. My concern is that I was told it was beyond recovery, yet further evaluations resulted in my data being successfully recovered. My advice to anyone going through a similar situation is to seek multiple professional opinions. I chose Emergency Guy because I believe in supporting local businesses, and I appreciate the services they provide. However, when dealing with important data recovery decisions, it is always wise to consult other qualified professionals. If something does not feel right, take the time to ask questions, gather information, and get additional opinions before making a final decision. If someone becomes dismissive with questions - that's a sign to move on immediately.

Took my bose mini link speaker into fast repair for battery replacement , owner was both honest…read moreand very helpful in checking my charger and found it was my charger not the battery. He spent a lot of time with diagnosis and even re-screwed the battery back in which required a special took. Definitely recommend and will use service in the future.

Extremely poor communication and hard to reach by phone. Never got anything done by the dates they…read moregave to me. I brought 2 GPUs in to get fixed -- 1 just had a loose fan, and the other had a firmware issue. Took over 2 weeks for them to get the GPU fan fixed (if it was fixed before then, they failed to contact me to let me know). On top of that, when I took the GPU out of the box, I noticed it was damaged! The tech obviously had dropped it and didn't think it was necessary to tell me! What a way to leave a bad taste in my mouth--lost my trust immediately at this point. We're already a month past when I first brought them in, and I'm STILL waiting on my other GPU! Frankly, I think I'll be going in tomorrow to get it back. I've sent multiple messages through Yelp when I've been busy at work, and they just leave me on "read" with no reply. Do NOT bring your stuff here. They will tell you that you can reach them whenever you'd like--but that definitely wasn't the case for me. You are going to have to do all the work on your end if YOU want an update from THEM. Thinking back, they never even had me sign any type of paperwork for repairs / services. Big red flag to me after seeing they damaged one of my GPUs. Will update this review more after I get my other GPU back. What a letdown..

Purchased some items from this location and was very pleased. Excellent customer service and I…read morewould highly recommend. This is a great place to go. Staff is friendly and accommodating.

Great service! Very cheap price including inspection and prompt fix. Quick turn around!read more