Fish sold to me had parasites [took months for me to notice] but all survived after only one dose…read moreof medications. Overall high quality and it is my fault for not quarantining the fish and medicating them before even adding them to the tank.

fish sold to me were sick and all fish in my tank died. my niece bought a bearded dragon that died…read morefrom a virus. owner said nothing he would do to refund money. don't shop there they sell sick animals

This is by far the best fish place in the area and I know plenty of people who come from over the…read moreborder just to come here. The selection is unmatched. They've recently hired a ton of teenagers to help around the store and I can't say enough good things about them. They have helped immensely with service and everybody is so kind.

Both workes were very rude trying to close their drawer early before they even closed. The blonde…read moregirl working would make rude comments when I was simply just showing her what fish I wanted. Never felt so unwelcome in an establishment in my life.

This place is a dream for pet owners with anxious dogs when it comes to bathing. Their stalls are…read moreall individual so you don't need to share the area with another owner/dog - and has a gate to let your dog go off leash and be totally comfortable. These stalls are always clean, and the staff are so nice and helpful. Randomly found this place years ago, and it's my fave spot when it's time for a grooming day - plus they make their own treats and birthday cakes!

I love Treats Unleashed! It's the only place we get our cat litter, primarily because they run an…read moreawesome deal for it. Buy 7 bags get 1 free! We also get canned wet food from here too, and they carry all the brands our kitties love!! This place has everything you need for a cat, but it really goes above and beyond for dogs! There's a dog wash, dog cookies, and just a lot more for dogs in general. Their prices are on par (at least for what we buy) with other local pet stores, but I love that they're locally owned! Service here is also fantastic too. I recommend checking them out if you haven't already.

I came in and greeted right away by a very nice man. Told him what I was looking for, and he walked…read moreme over. There were multiple choices, so he patiently walked through them with me. I wandered through the store afterwards, cause I've never been in there before, I bought a couple of other things. And then I talked to another nice man about buying dog food in the future and asked 1 million questions and he was very kind. Then when I got up to the register, I forgot my coupon, so they registered me and gave me the coupon prices anyway. They were lovely. I will definitely make this my default pet store!

Great local pet store with very friendly people. Great service. Has a great selection of bunny food…read moreand toys. I like to shop local and this is a great choice for bunny supplies.

Chase actually likes it here. He's such an opinionated goof when it comes to grooming his ears &…read morecutting his nails. It's only been his third time here, but he prances in like a teenager at the mall. I won't be going anywhere else ever. Thank you, John for having patience with this little man.

Customer service needs to be improved. Long lines and at least the appearance of extra unoccupied…read moreworkers. The cashier needed to call for change. I was told one girl was doing training- she sat watching a video at the front end, eating chips and drinking soda- just the "wrong look".

They did a great job grooming my dog and did it exactly as I asked…read more The only pb was they did not let me know about the first time discount. It was pricy too.

Adopted a dog from the Buffalo animal shelter, so showed up needing everything. Jessica, one of the…read moremanagers, told me to grab a cart and hooked me up. She walked through all of my choices with utter patience, she managed to get an insane price match for me on a crate, handed me a ton of coupons (saved $142), and listened to me babble about my newest family member. Very nervous when I went in and really unsure about what I needed--this dog weighs 50 pounds more than our last rescue-- and didn't make me feel like an idiot. They even helped me load all of my stuff into the car. Can't say enough nice things about these folks. Customer for life.

very affordable face and nail trim, good pet washing station, very clean…read more - will do both again!

Sebastian and all the other store associates were very helpful, which made our experience very easy…read moreand great. Keep up the good work..

Absolutely the best selection of corals in the Upstate New York region. An excellent range from…read morehardy corals for those just getting into reef keeping to exceptional pieces for those who have been in the hobby a long time. Every piece is hand-inspected, acclimated, and dipped upon arrival. Whenever possible, they source maricultured corals whenever they can, to be as environmentally friendly as possible. Every fish is treated the same way. Their fish tanks are equipped with UV sterilizers to prevent and treat any issues like ick. The owners are exceptionally knowledgeable and helpful. An absolute first-class shop.

From the owner: Huge selection of saltwater corals and fish. Lowest prices on tanks and salt. Full service…read moremaintenance and installs. Can do custom saltwater aquariums as well.