Great customer service and the manager always remembers my dog's name and makes a point to come and say hello to us. Big corporate store with small town feel read more

They did a great job grooming my dog and did it exactly as I asked. The only pb was they did not let me know about the first time discount. It was pricy too. read more

Petco - Our girl all pretty. - Pet Stores Near Me - Buffalo, New York

Adopted a dog from the Buffalo animal shelter, so showed up needing everything. Jessica, one of the managers, told me to grab a cart and hooked me up. She walked through all of my choices with utter patience, she managed to get an insane price match for me on a crate, handed me a ton of coupons (saved $142), and listened to me babble about my newest family member. Very nervous when I went in and really unsure about what I needed--this dog weighs 50 pounds more than our last rescue-- and didn't make me feel like an idiot. They even helped me load all of my stuff into the car. Can't say enough nice things about these folks. Customer for life. read more

Petco - More dog things and you can shake a stick at - Pet Stores Near Me - Buffalo, New York

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I only ran in here for a second to do an online pickup for cold medicine for my Kitty. Price was good & service was fast. That's all I can say. read more

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For all those furbaby parents out there, I can empathize when it is difficult to find someone to trust with your furbaby especially with all the horror stories out there. My attempts to groom her myself have been proven futile. A rather tramatic experience for us both... A little about my furbaby. She's an 11 year old terrier mix. When her hair is long, she looks like a brussel griffon or cairn terrier. More and more fine white hairs appear each year. These fine whites shed everywhere in the summer, and so much easier to manage when she's trimmed short. Additionally, the hairs around her face is best kept tidy for hygiene. Yes... she's is a spoiled princess. That being said, I enjoy taking her to Petco groomers at NFB. They spend the time to talk with me about what to expect with her grooming experience. And we catch up on dog stories. They are very friendly and accommodating when reasonably possible. Once you determine what works best for your service, they are good at remembering your "usual." When she's all done (about 1.5-2 hours for bath, cut, nails, teeth, and glands), she smells of wonderful oatmeal blueberry and pure excitement to be all done. Why only 4 stars? Booking appointment... So yea, COVID definitely puts a damper on things. Couldn't find an open spot in the online booking. Tried calling and left a message, but didn't receive a call back. Went to the store after work one day, but they had already closed for the day. I finally downloaded the app and found an appointment 1.5 months out. Other than that everything else went smoothly. read more

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Stopped in to grab some dog food a few weeks back with a friend. I was not shopping for the food she was but the service we received was amazing. They did not have the food we were looking for but the associate who was on the floor was able to help us pick a better food than what we were using and was extremely knowledgeable about all the products they had. The cashier as well was awesome with us when we were looking at the treats they had for dogs letting us know prices and package sizes. If you have a pet stop in here they are nice and know what they are doing. read more

Ken the Manager today helped me out of a jam.i needed some very small crickets and fruit flies for my lizard, he took great care and was quite thoughtful. Kudos to him read more

We are very pleased with our 5 month old cockapoo,Tillie Belle's first grooming results. Our wishes were followed to a T. D. And M.A. Crandall read more

I have nothing but great experiences with this Petco store, Amherst 1803. We have taken our dog Max for training with their awesome trainer, Chris and always take him to get groomed at this store. We took our Max in for a grooming appointment on 11/9/2019 and Victoria that has been giving him his grooming did such a fantastic job as always! Not only did she take great care of him, she played and loved him, took a picture that she sent us, gave us a report card and sent him home with a bag of treats! I couldn't believe how she went above and beyond for our Max. She is excellent at her job and has a heart of gold! The whole staff and their Manager, Ken are wonderful! Always friendly and helpful! Thank you all for taking great care of our Max and we will only go to your store for all of Max's needs! read more

Petco - Pet Stores Near Me - Buffalo, New York

Petco is a great place to bring your pets for grooming. The groomers are wonderful with my dog. I always get the perfect cut for her. I have even been helped taking her to the car when we were done. You can just tell how much they care for our pets. The prices are the best anywhere in this area. Petco also offers shots they need with the best price around, with certified vets, several packages to choose from or just rabbies if that is the only one you need... I will be taking mine for hers when needed. Thank you Petco for all that you do and a extra bonus, I can go shopping for pet products all in one place.... read more

I love this Petco! When you walk in, the cashier greets you, while walking around, another worker will ask if you need any assistance, and they are all very knowledgeable about their products and have answered any question I've had regarding types of dog food and what is best. They also have a really great bulk treat section of homemade dog treats and they are $5.99/lb which is such a great deal! My Chiweenie loves the dog friendly vanilla chocolate cream sandwiches. They also have some super cute dog clothes if you are one of those people like me- ha, when they are on clearance I can't help it, Bambi loves her clothes and they help keep her warm in the winter months. Thanks for all your knowledge PetCo employees! read more

We go to Petco because they're the only place you can get Soulistic, and that's what the cats prefer. It's a perfectly fine big box pet store. The staff is friendly and mostly knowledgeable (with one exception where we got incorrect information about fish getting along...and then a tail was eaten!). There are often sales and the membership card gets you $5 off coupons. read more

I can safely say I will never be going to another petco ever again. I was just grabbing fruit flies before work and happened to peek into the reptile cages. There was a baby Chinese water dragon slumped into the substrate with the perimeter of his mouth raw and eaten away (I'm guessing by the crickets that were almost the size of this lizard's head). I asked the guy on the counter to check on him, saying I would purchase him if he was still alive. The employee told me my total, and then told me to insert my card. I asked again about the Chinese water dragon and the employee said "oh you meant right now?!". I confirmed this and restated that I was interested in buying/adopting if the poor thing was still alive. I tried to make small talk with the guy about the holiday season and he began to go on about how there's only two of them there and they don't have time for this and etc. he pulled the lizard out, and I thought I saw it react to being touched. I told the guy that it moved and he quickly covered it completely with his hand, and said "no, no he's definitely gone". He walked to the back room and then when he came back out he walked right past us and helped a few more people before we finally got to finish our original purchase of fruit flies. read more

Petco - Dead petco animals - Pet Stores Near Me - Buffalo, New York

Anywhere that has puppies and pets galore has an A in my book. Yeah it's a chain, but they have a decent selection of items for animals of all shapes, breeds and sizes, and I can take the dog in to make walks a little less mundane. Conveniently located at the end of my significant-in-law's street, I stroll over with the dog for baths, grooming, and shopping galore. The grooming staff are exceptionally sweet and excellent with animals (obvs.) and do a fantastic job whenever we take the pup in for a bath. Cheap and convenient! read more

My dog is nervous about the vet and groomers so I am very picky about where I want to take him. Well after today I definitely found my forever place. I cannot say enough good things about the Niagara Falls staff. Everyone is so kind and welcoming and make myself and my pup feel very comfortable and that's he's in the best hands. Thank you Taylor for making our experience so great! I highly recommend them for grooming! read more

We just a had a pretty rough experience with grooming, bad enough to make us not want to come back to any petco, and this is my first ever Yelp review because of it. Our appointment was an hour before the store opened, but the groomer just left our puppy on a leash in the grooming salon by himself and lead us out... seemed weird but whatever. I can only base it off my experience with petsmart, where they at least let me know that he'd have a kennel to let him get comfy and take breaks there. When we wandered back into the store and happened to see that he was done (no phone call) we went in and they talked about how aggressive he was. My knee jerk reaction was, "okay what did you do to my dog". He has never had a bad reaction with anyone he's ever worked with, including the vet who he had seen just a few days earlier who raved about how polite and gentle he was, and his daycare who says similar things. Either everyone else is lying to me, or something happened that they didn't feel the need to tell me. Not to mention the actual grooming, we got a completely soggy dog covered in loose hair with broken and rough nails. Even though we paid for the brushing and filing. I don't know, it just seems to me like they tried to rush him through the whole thing, pissed him off, then told me I need to train my dog better. The only reason I'm writing the review is because if he was finnicky about his nails before (which he was, but the lady at petsmart has never had this issue) he's definitely traumatized now. Hopefully someone will read this and not make the same mistake I did of taking my love there. read more

This place is NASTY. We went to get Purina One dog food and the small bag had live maggots stuck on the back of the bag. My boyfriend checked the bigger bags which had more maggots on them. I was so grossed out, I dropped the bag, and went to find someone. It was some kind of Vet event and nobody wearing a petco nametag helped me - they said they weren't workers even though they had nametags - clearly working there. There was only one cashier who also did not do anything to alleviate the disgusting situation. None of the workers acted like it was a priority to take care of this maggot situation so I walked out to go to PetSmart. Don't bring your business here! GROSS!! Careless! read more

First visit today for the grooming of my cairn terrier. Sara was very attentive to my concerns ( nervous dog, bad knees) and discussed what she would be doing. My dog was ready in a couple of hours. She looked wonderful. Very reasonable price too! read more

Traveling with our dog and needed to stock up on supplies. Stopped in to make my purchase. Had everything I wanted. I tried to use competitor (PET SUPERMARKET) coupon from my neck of the woods (Florida). It wouldn't scan in register. Sadly Manager in duty was unable to do anything for me. read more

This is the best pet store ! Everyone here is so nice and always takes time to assist you. The employees will go out of there way to help you with products and compare different items,and are over the top on assisting with any problems one might have with there fish or reptile. The grooming studio is always clean , good prices and my Daisy is comfortable going there. I would not want to go to any other pet store, The petco feel like home. read more