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    Pampered Paws N' Play

    4.5 (14 reviews)
    Closed 8:00 am - 4:00 pm

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    Auggie after his grooming

    I have a small golden doodle and a small bernedoodle and recently started coming to Pampered Paws N Play for grooming. Both my boys have very long curly hair and I always felt so bad taking them to my last groomer because they would be 6+ hour appointments. After both my pups coming to Pampered Paws N Play for grooming services I can say that Danielle does an AMAZING job. Not only does she consult with you on what you'd like done, she gets it done in 3 hours or less. Danielle even let me know that my bernedoodle is terrified of the dryer and she worked around having to use the large dryer on him so he wasn't so terrified. I truly am so happy with the service here and I am happy the boys finally found their forever groomer and they are happy too!!

    Toby
    Kamara J.

    You are 100% correct that he gets stressed when he is at the groomer and I shared with you he was taking anxiety meds prescribed by his vet and the vet also said since Tobys so nervous when he arrives at the groomer the trauma happen from a grooming salon (this is where your argumentative side started) Which that's when you told me the vet was wrong, and that it was probably just separation anxiety Toby had (Did I mention I shared with you we always gave him anxiety meds prior to his visits to your salon, thinking you would care and handle him gently, vs getting him done ASAP?) Only problem you ever mentioned having with Toby was his very 1st visit with you he was screaming and that your neighbors heard him, and that he doesn't like his feet touched so you did your best, but biting is new. I would have cared to know about him biting when I returned to pick him up for sure. Let's be clear here though. The problem is not your grooming skills, I never had any issues with the end results, our experience is the problem. Every time I visited your salon I showed you a picture on the look I wanted for Toby, and you never liked my picture and told me that because of the type of hair Toby had he wouldn't be able to achieve the look, I would say ok. And yes I shared with you my mom did clean him up some since you noticed and mentioned it to me with like you had an issue with it, but it appeared not to be too much trouble for you to work around. The only problem here is your lack of warmth and kindness. Since day one you've never greeted us with a smile, and when I didn't understand what you were explaining since I'd never been to a grooming salon like Pampered Paws and Play grooming salon, that didn't have charts on haircut length options, and styles to choose from this is where your customer service skills was suppose to kick in, but never did. Instead it felt like you mistakenly thought I was a child that you could talk to disrespectfully. I have been nothing but supportive and kind to you despite my opinion of your professionalism, thinking one day we would come in greeted with a smile and friendly service , but that never happen! Thanks For our well wishes! TAKE CARE!

    Halloween 'Paw'ty

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    4 years ago

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    3 years ago

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    6 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    5 years ago

    We take both of our dogs to Danielle for grooming and she does a great job!

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    7 years ago

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    5 years ago

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    7 years ago

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    Review Highlights - Pampered Paws N' Play

    e. Danielle and her staff are friendly, attentive, and does a great job with all dogs, especially my goldendoodl

    Mentioned in 11 reviews

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    All Dawgs Academy - logo

    All Dawgs Academy

    (6 reviews)

    We called this place THREE times to enroll our puppy in classes. The first time, a man answered and…read moresaid he wasn't in the office and that he'd call me back in 10 minutes...he never called back. The second time, a woman answered and told me she'd call me later that day...she never called. The third time we spoke to a new woman (on speakerphone) who told us the day, date & time of the class and she confirmed our enrollment. We showed up (15 minutes early per their request) and there was one older employee doing agility with her senior dog, she largely ignored us. Then another woman, also an employee, came in asking us what we were doing there. We said we were there for puppy class and wondered where the instructor (and other people/puppies) were. She said that the instructor's Poodle was having surgery that week so there's no way she would have been starting a new class that day. Ridiculous since both my husband and I clearly heard the date & time AND immediately we both set reminders on our phone. We really wanted to take our puppy here since they have a pretty nice looking agility course and their classes included an intro to it, but they're so disorganized. It is clear that the owner(s) and instructors don't communicate too often or too well. I have five friends who recently got puppies and asked me if this place was good and I told them to steer clear from it.

    Have had 4 family dogs take classes with All Dawgs. My own, two of my mom's, and my cousin. We've…read morebeen happy with the experience with the classes in each instance. One of the dogs did continue on with other classes, into the agility one. I will say I know there has been some issues with contact in the past that I've heard of, but we've always been gotten back with. I do recommend and would return here.

    VCA Blue Cross Animal Hospital of Amherst

    VCA Blue Cross Animal Hospital of Amherst

    (38 reviews)

    We have been taking our dogs here the past couple of years and they have been nothing but caring,…read moresupportive, and helpful. They want to help you and your pet out however they can and are very endearing during the difficult times. Wonderful staff, great facility, reasonably priced, and receptive to concerns. In addition they have a sister hospital so in case their schedule is booked and you can't go here, they are affiliated with Sheridan Animal hospital, which are just as nice.

    Three years ago I had to put my dog down and after being a long time client of blue cross, I made…read morethe call to schedule an appointment to put him down. Blue Cross would not schedule the appointment unless I paid in advance over the phone which made a tough phone call even harder. I gave them my credit card, made the appointment and sadly put my dog down. Today I received notice that Caine and Weiner company aka Blue Cross reported me to collections for a bill that I had paid in advanc3 of my appointment. Now I will have to fight the credit agencies and Blue Cross because they made a mistake and didn't apply my advance payment to the bill. When I left the appointment they never said I owed anything, when I picked up my dogs remains they never said I owed anything. On top of all of this I had spent thousands of dollars in vet bills for my dogs yeast ear infections that they were never able to cure, just billed me time and again for each appointment and never resolved the issue. Worst vet experience ever. Stay away. Keep youe receipts if you do use them.

    Pampered Paws N' Play - pet_training - Updated July 2026

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