Caring, friendly service at Laundromutt. They take good care of our 7 yr old Labrador.read more

Customer Service, teenage girls have no idea of customer service and time management. I would…read morerecommend their groomers but need to deal with front desk. Poor management. Mind you I have been a regular customer about $100+ per/visit. Management can list dollars paid per appointment if I am off. I would not be offended to be corrected.

My standard poodle just turned three and has been going to the Pet Parlor since he got his first…read moregroom. The groom is always perfect, scheduling is easy, and I trust that my dog is in good hands when I drop him off. I also appreciate that they don't overbook leaving the dogs there all day like some places do. I also apprecoate that if you have any grooming questions (like how to get burrs out :) }, they are very responsive and helpful. I highly recommend this dog grooming service.

From the owner: Hello Kenmore and Town of Tonawanda! We are a full service grooming salon with an educated and…read moreexperienced staff. We offer a calm environment and one-on-one grooming to guarantee an stress-free grooming experience.

Victoria, Mallory, Bre and all the staff are simply amazing. They are so kind and genuinely love…read moredogs. Our pup (who was a Velcro dog with me at first) loves going to daycare and has become a much happier, confident, and sociable dog since he's started. Even his nap habits improved! The drop off and pick up at the front are so convenient, the hours are great, and our pup is well taken care of. You can tell he gets lots of love there! I'm so grateful for A Joyful Dog. I don't think we could manage our pup without them. Thank you

We were so anxious to board our special needs dog who prior to us adopting her, was at the city of…read morebuffalo animal shelter for a month. We worried the situation would be too similar and make her panic, triggering her medical issues. The staff at Joyful Dog was patient, kind, and empathetic. It was clear from our thorough conversation before booking that our pup would be in great care. They were understanding of our anxiousness at drop off, and gave us so much info at pickup regarding how she did during her stay (including a very cute report card!) We were so happy with our test boarding at Joyful Dog and feel assured and far less stressed about her next boarding, which will be for a longer stay. They are clearly genuine dog lovers, and great at dealing with us anxious dog parents as well!

Omg! Where do I start. While waiting to pick up my pup I see a wet dog in front of a floor fan,…read moreshivering to death. Poor thing. I couldn't get it out of my head. My dog was probably treated the same, I would expect a warm blow dryer. My pups cut was choppy and the paws were not cleaned up very well. Kinda looked like the groomer used a dull clipper on my pups coat. Or can't see very well.

They have always been fantastic with all our dogs. It is a very convenient location, and the staff…read moreare great.

So this was my first grooming session for my Pomeranian since my other groomer retired. Kristin is…read morea licensed and registered veterinary technician which makes me feel good. She seems very knowledgeable about Pomeranians which a lot of places are not. I was very well satisfied and will be making my second appointment today and bringing my other dog who is also a Pomeranian there next week! I really like the fact that she lets you stay while she's grooming and not only that you can actually see your dog the whole time. I never liked when places took them in the back out of view. To me this proves she has nothing to hide.

Extremely rude. I stopped in to find out about prices for my dog, I don't know if it was the owner…read moreor an employee, but she basically couldn't be bothered. She seemed extremely flustered, I felt I was annoying her. I never did get prices - she was too busy- told me to come back another time. I will update my review to inform my followers where I ended up going and service I received.

We took our dog to Buffalo Barks while we were traveling. Because they allow the dogs to interact…read morewith one another, and because they don't monitor what is going on, our dog was attacked by another dog and killed. I found out after that happened to another friend of ours, where their dog was attacked but survived. And just today I found out that it happened again to someone else's dog. If you care about your dog, do not take them to Buffalo Barks.

This place might be 5 minutes away from my apartment, but I would rather take my money and spend it…read moreelsewhere. During our January session, my pup's cut was awful. His fur was uneven, his face was stinky, and he was absolutely terrified in the car. I knew it was too good to be true when Buffalo Barks called me half an hour later telling me he was ready to be picked up after I dropped him off. I've been to multiple grooming salons where it takes at least 90+ minutes. That was my first bad experience. Second bad experience: I had made a grooming appointment on Friday March 6th. I show up and the guy tells me that he "called me and left a voicemail" stating that the groomer was out sick. I didn't receive a voicemail and rescheduled for Sunday March 15th. I showed up at 3:30pm which was our scheduled appointment and the place was closed. I called them the next day on Monday March 16th and the guy told me, "Yeah, we closed at 3pm yesterday because no one else was coming in." I literally saw this guy write my name down in his calendar. They obviously didn't thoroughly check their calendar. I rescheduled for that Thursday March 18th only for him to call me back and cancel my appointment TWICE. I eventually just let them pick a time for Thursday because I needed my pup cut ASAP. Mind you, he was supposed to get his hair cut on 3/6 and he was scheduled to go on 3/19- almost 2 whole weeks later. My dog is a shih tzu and his fur grows fast! I have no clue what happened to this place. I had a great experience the first few times I took my pup there. I ended up scheduling a grooming appointment at Dog Days of Buffalo where they took my pup the next day. I called Buffalo Barks to cancel my appointment and they had the audacity to ask me if I wanted to reschedule. I told them no thank you! I rather learn how to cut my dog's hair than go back to that place again.

My experience was wonderful, they was very friendly, convenient and they have very reasonable…read morepricing. Will be back again.

It started out great but unfortunately I had to find a new groomer for my cat after being a…read morecustomer for years. No one was there the last time we came for a scheduled appointment, called and I never heard from anyone. The appointment prior to that was odd to say the least. I was told cats would no longer be groomed but then was told we COULD stay on as customers and so, another appointment was made only to be left in the dark. After reading other reviews, I feel finding another groomer was meant to be. Proceed with caution.

I starting taking my cat Melody here for a nail trim and the girls are wonderful. They are very…read morereasonable!

I have brought my small dog Penny to this groomer many times, and I've never had a problem, until…read moretoday. I made a 9:30 AM appointment for her, and when I called at 12:30 to see if she was ready, I was told it would be between 1:30 and 2:30 before she was ready. I saw stars! Finally, they called me at 2:15 to tell me she was ready. I told the woman how upset I was having to wait so long, and I got a line of excuses. My daughter, who promise to pay for Penny's visit, was charged 76.00 beside! My dog is a Papillon and Pomeranian mix. She is not large. I will never go there again!

Gina is probably one of the nicest people I've ever had the pleasure of meeting. Her work is…read moreamazing. My dog is incredibly comfortable with her, so much so that he'll literally drag me into her salon. Not only that, but you can tell she genuinely loves what she does. I wish I could give her more than five stars