After many years of taking multiple dogs to Pawprints on Allen street and purchasing merchandise I…read morewas shocked at the attitude of the employee on the phone. I only took my dogs on Niagara street after they closed the business on Allen. I didn't want to travel that far. I always gave a great tip and trusted the groomer. We have great interaction and she did a great job grooming my baby. I didn't like the cut and contacted them. I asked did someone else groom my dog because I didn't like it. She immediately made excuses and said "If you don't like it you get go elsewhere" I was shocked and pissed off. Haven't returned. Will not spend money where I am disrespected. PS Place never smelled clean and sometimes my dog smelled like kennel after grooming, which made me have to air out my vehicle. But that was the last straw, telling me to go somewhere place else if I didn't like it. BYE

I'm giving a 3 star review because of the woman at the front desk. She is entirely rude so I will…read morenot be coming back to this location. She was heavier dark brown haired woman could be of Latin decent but I am not sure. I called after dropping Apollo off just to see how he was doing and if he was ready. My legit words on the phone were, "Hello, my name is Rose I just dropped off Apollo and I am wondering if he is done or if it will take a more time." The response she decided to give a paying customer was rather than simply answering my question, she chose to answer my question with a question which is always rude when it comes to CUSTOMER SERVICE or life in general. I would know having worked in that field. It could also make a dog owner cautious if they're being treated rudely over the phone...how are they treating my dog? She said, "I thought I said to call at 2:30?" Now I'm always a polite person so I don't get into spats like this. No time. My mature response was, "I understand" and waited for a more polite answer. All she had to say was he wasn't ready. Duh. No need for an attitude. Then she said to call back at 2:30pm. I just hung up because I knew I would not call I will be right there at 2:30pm wait and make sure my dog is okay. I call early all the time to pick up my dog because most places just leave them in a cage to bark. He's good at grooming because I wash him at home. It doesn't take too long with him. I'd rather pick him up especially if he's done early. He's not a barker unless he has to. So I'd rather not get him into the habit of barking his head off. I got a bad vibe from the place after waiting outside for my ride I saw a Maltese break from her leash, run from her owner downtown the street into the adjacent parking lot and run around the car from her owner in fear of the impending grooming. I almost didn't want to leave my love bug after seeing that. Animals are smart, maybe that lovely little dog had a bad experience. So you can easily understand why I called just to see if he was ready and check in on him. When I showed up at 2:30pm. He was not ready. I was then told to come back 15 minutes later. I did, but was late to work where as the Allentown location is always done early; as is every other dog grooming location that I've ever taken my dog to. Every other employee I encountered was nice, but I had to write a review on this one. I never got her name. They are a lot more courteous at the Allentown location so I recommend that one. I will not be returning to this location. I only accepted this appointment because the Allentown location was completely booked and for good reason.

terrible place... daycare is horrible... my dog got bit in eye and they wouldn't throw the other…read moredog out... they even stated the other dog was bipolar..Stay away from this place or you put your dog at risk!!!

The staff at Oh My Dog, as remarkable they love my dogs just as much as I do! Always incredibly…read morefriendly, and incredible communication as well. They always have both my dogs looking and smelling amazing. I wish I could give more than five stars because you guys are really just that great at what you do!!!

I had a very good experience for my first time at Cara Mia Pet Resort…read moreMy two Pomeranians had a full grooming and spa experience and they did absolutely wonderful job One of the best grooming experiences that I've had for years Will definitely be scheduling all of my future appointments with them

My dogs haircuts turned out beautiful. One is a senior boy who has many sores on his back. Cindy…read moretakes alot of time with him to be sure not to hurt him during the grooming My other is a girl with medical issues that Cindy also addressed to be sure she was given special treatment. It is a place you can be sure they are treated with love .

Kelly and her team are hands down the best groomers in buffalo. My dog Lena has been going to Carli…read morefor years and she grooms her perfectly! She's sweet, honest and extremely caring with my girl, it's great to know she's in good hands anytime she is there- Highly recommend to everyone!!

I have been a customer forever! Kelly, Val, and staff take very good care of my 2 dogs - they are…read moregroomed perfectly and communication with appointments, pick up time, etc is very easy. If my pups ever have an issue (ears are a big one with my breed), education and suggestions on how to alleviate the issue is always welcome. Highly recommend.

The owner Kelly is great. She has a great personality to deal with animals. The staff you will find…read moreto be great. They do a great job grooming, very nice work. Love this place. Thanks from Miss Twila

I highly recommend 2 Paws Up. The ladies there do a great job grooming my cavapoo Millie. We've…read morealso used them for boarding. She didn't lose any weight during the stay. Kelly sent pics during our time away to show what a great stay Millie was having.

I have been coming to Kim now for over a year moving into orchard park residency she's very…read morefriendly and my pup Whitney just loves going to her spa I would highly recommend her to take care of your pet

Amazing job done on our shy timid girl. She was completely different afterwards and way more…read moreoutgoing and confident. Highly recommend!!

I've been taking my dog to Doggie Day Care for over a year. I've also boarded her. These people are…read morethe absolute best. They know what each dog likes( in my case, Twyla loves the bubble machine) and are so loving to each animal. They frequently post pictures and have a very open line of communication. I completely trust them in both day care and boarding!! Attached is my dog's Christmas picture that they took.

We Love ANIMAL PLAY HOUSE! Gideon is always so happy to go play with his friends! He gets a great…read moreamount of exercise, which helps our family tremendously since we work full time. We also attend puppy class with Katelyn and she is a Rock star! Her and her dog Casey have taught us so much! In addition we have boarded our cats and they are very well taken care of. Reasonable prices as well! Thank you for all you do for our family! Gideon loves you!

They didn't put my dog in a crate, which freaks her out every time I'm greeted with wonderful…read morekindness for me as well as my dog, which is very important. She was only a puppy and she needed to be trimmed. They assured me they would take good care of her and when I came back, she was very excited for her new looks

Absolutely love Sargent Sniffers. I took 9 year old Jasmine to Day Care and she did great and was…read morehappy to go back. She'd be having issues after the pandemic isolation, the wonderful staff worked with her, and now she LOVES it. I know she's safe and in good hands. Thank you Sargent Sniffers staff. She now goes there for grooming, reasonably priced and comes out looking good!