Annie is flat out amazing. My parents have 2 cockapoos and they can be a serious handful. Lots of…read moreanxiety and just all around nervousness. Well, she handles them very well. Grooms, cuts nails, and bathes them with no issues at all. She's a blast to talk to and seriously cares for the animals she takes care of. If you have pets that need grooming and can struggle with take-in grooming places, give Annie a shot. I 100% cannot recommend her enough!!

Annie has been grooming our cat Libby for almost 2 years. We use her mobile grooming service. She…read morecomes to our home in East Aurora (at the scheduled time) and grooms Libby in the style we request. She is very gentle with Libby and does a great job cleaning up the fur afterward. We highly recommend her.

Bonnie did a wonderful job!! My yorkshire terrior looked amazing and was happy and calm after her…read moregrooming. Lucy is a blind elder dog and Bonnie has patience and knowledge to keep Lucy calm. She was friendly, professional, and I will definitely be returning for future grooming.

I was so lucky to find Fluffy Puppy Grooming Spa for my two Golden Doodles. Bonnie, the Owner &…read moreVictoria, her assistant, have been outstanding with quality spa care. Bonnie located a missed staple from my elderly Doodle's surgery and pampers him with every visit. He's even gotten a bow tie! My female younger Doodle has super curly fur and Bonnie & Victoria have taken much time and effort to beautify her. All their hard work is much appreciated and I receive many compliments on their grooming. Bonnie even advised and taught me how to comb my Doodle out, is very accommodating with appointments, and has treated my Doodles with love.

Donna was great with Elphaba. She normally doesn't like getting groomed but Donna was so patient…read morewith her. Can't wait to bring MIA in next.

This location is new and clean. They have great staff. I needed to schedule grooming and the…read moremanager took care of it personally. Needed certain food but none was out. Staff went to the back and grabbed it for me. Really gave great customer service and the only person doing grooming did an excellent job on both of my dogs. She even gave me a coupon to help defray costs. Great store. I have switched locations because of this.

The part time employees are rude and obnoxious. Talking nasty to customers and telling them if you…read moredon't like it go to pet smart. I was fortunate to be cashed out by Your very outstanding store manager. She answered all my questions and even referred me about other products that were the same product at an affordable cost to me. The manager asked one of the cashier to face off some of the aisles near the front when she didn't have a customer to wait on and the girl said that she was to busy and have some else do it for her. I have shopping there for about seven months now and loved how friendly the store manager was. I will be going back to the other pet store even though it's out of my way.

I worked here for barely 2 weeks and had to leave immediately…read more.. They really try to care for the dogs here and are truly gentle. However, there's constant screaming at the dogs at the simplest bark or slightly rough play style. I had a dog literally pee all over herself because she was scarred to move from the corner (sweetest girl). I told my supervisor and the poor girl was just dragged out of the room, put into a kennel with her own urine still covering her legs and tail... Not even a wipe down- They clean the rooms with a hose yet none of the outlets are covered and the small dogs are exposed to peeling, wet, and splintering wood. We're told not to spray the outlets, which is a no brainer. They're organized and I can tell they try. However, I have seen several safety and hygiene concerns.. The outsides were covered in old poop stuck in the snow with dogs that eat and roll in poop.. Or happen to simply fall in it. I run my own pet-sitting and things about this place just really disturbed me.. Constant communication between staff is rare. They are good people but the place needs plenty more effort put in in regards to properly caring for these dogs....

Our pup just got back from an 8 day stay at resorts. We booked him the king suite and it was so…read moreworth it! Our dog has seizures and is on medication daily. He's pretty high maintenance but staff was really receptive all the info we shared at drop off regarding his needs. Staff were amazing, and communicated very well. The manager/assistant were so sweet and reached out to us when he unfortunately had a seizure and followed up again to assure us that he was back to himself. He really enjoyed his walks through the village and staff was great about sending pictures. Pickup and drop off was smooth. We will definitely be boarding with Resorts and Play again in the future!

Amazing talent in this AKC salon safe certified and AKC CPR certified salon. The groomers have…read moredecades of experience and are very knowledgeable and professional. They will care for your pet like they were their own. Don't deny yourself a chance to be a client in this quickly flourishing company!

From the owner: Award winning pet stylist serving all WNY pets. Lots of continued education and training. read more

I needed a last minute gift for a dog. I came across The Lucky Dog Pet Co and called to see what…read morethey have in stock. I was thrilled that they have a phone number listed and I was able to speak to someone quickly. He was able to tell me about the high quality dog treats they have in stock so I decided to stop in. Very cute store in the village of Hamburg. Tons of cute and unique toys and accessories for dogs, cats and their owners too. Everything was laid out beautifully, was good quality and reasonably priced. They do grooming here too which is a plus.

My daughter lives in Buffalo and takes her dog there. I have been there a few times to take her…read moredog or pick him up! The people are always pleasant and friendly. Definitely recommend!

Great doggie day care, all the employees are fantastic, our dogs love going! They have grooming…read moreand training classes also.