Annie is flat out amazing. My parents have 2 cockapoos and they can be a serious handful. Lots of…read moreanxiety and just all around nervousness. Well, she handles them very well. Grooms, cuts nails, and bathes them with no issues at all. She's a blast to talk to and seriously cares for the animals she takes care of. If you have pets that need grooming and can struggle with take-in grooming places, give Annie a shot. I 100% cannot recommend her enough!!

Annie has been grooming our cat Libby for almost 2 years. We use her mobile grooming service. She…read morecomes to our home in East Aurora (at the scheduled time) and grooms Libby in the style we request. She is very gentle with Libby and does a great job cleaning up the fur afterward. We highly recommend her.

Bonnie did a wonderful job!! My yorkshire terrior looked amazing and was happy and calm after her…read moregrooming. Lucy is a blind elder dog and Bonnie has patience and knowledge to keep Lucy calm. She was friendly, professional, and I will definitely be returning for future grooming.

I was so lucky to find Fluffy Puppy Grooming Spa for my two Golden Doodles. Bonnie, the Owner &…read moreVictoria, her assistant, have been outstanding with quality spa care. Bonnie located a missed staple from my elderly Doodle's surgery and pampers him with every visit. He's even gotten a bow tie! My female younger Doodle has super curly fur and Bonnie & Victoria have taken much time and effort to beautify her. All their hard work is much appreciated and I receive many compliments on their grooming. Bonnie even advised and taught me how to comb my Doodle out, is very accommodating with appointments, and has treated my Doodles with love.

Donna was great with Elphaba. She normally doesn't like getting groomed but Donna was so patient…read morewith her. Can't wait to bring MIA in next.

This location is new and clean. They have great staff. I needed to schedule grooming and the…read moremanager took care of it personally. Needed certain food but none was out. Staff went to the back and grabbed it for me. Really gave great customer service and the only person doing grooming did an excellent job on both of my dogs. She even gave me a coupon to help defray costs. Great store. I have switched locations because of this.

Service at this Location is mediocre: However the Grooming Dept is 5…read more Management needs to train their employees to be more friendly & knowledgeable of their products..

I needed a last minute gift for a dog. I came across The Lucky Dog Pet Co and called to see what…read morethey have in stock. I was thrilled that they have a phone number listed and I was able to speak to someone quickly. He was able to tell me about the high quality dog treats they have in stock so I decided to stop in. Very cute store in the village of Hamburg. Tons of cute and unique toys and accessories for dogs, cats and their owners too. Everything was laid out beautifully, was good quality and reasonably priced. They do grooming here too which is a plus.

I worked here for barely 2 weeks and had to leave immediately…read more.. They really try to care for the dogs here and are truly gentle. However, there's constant screaming at the dogs at the simplest bark or slightly rough play style. I had a dog literally pee all over herself because she was scarred to move from the corner (sweetest girl). I told my supervisor and the poor girl was just dragged out of the room, put into a kennel with her own urine still covering her legs and tail... Not even a wipe down- They clean the rooms with a hose yet none of the outlets are covered and the small dogs are exposed to peeling, wet, and splintering wood. We're told not to spray the outlets, which is a no brainer. They're organized and I can tell they try. However, I have seen several safety and hygiene concerns.. The outsides were covered in old poop stuck in the snow with dogs that eat and roll in poop.. Or happen to simply fall in it. I run my own pet-sitting and things about this place just really disturbed me.. Constant communication between staff is rare. They are good people but the place needs plenty more effort put in in regards to properly caring for these dogs....

Our pup just got back from an 8 day stay at resorts. We booked him the king suite and it was so…read moreworth it! Our dog has seizures and is on medication daily. He's pretty high maintenance but staff was really receptive all the info we shared at drop off regarding his needs. Staff were amazing, and communicated very well. The manager/assistant were so sweet and reached out to us when he unfortunately had a seizure and followed up again to assure us that he was back to himself. He really enjoyed his walks through the village and staff was great about sending pictures. Pickup and drop off was smooth. We will definitely be boarding with Resorts and Play again in the future!

Best in Shown does a great job with my labradoodle. They've worked with him since he was a puppy…read moreand he has no fear of going to the groomer or getting bathed, his fur trimmed, or nails cut. We love Best in Show!

my dog does really well here. they do a great job . He can be anxious at times but they make him…read morefeel at ease.

As soon as our pup was old enough and had his vaccinations, we started bringing him to the Barking…read moreLot. It's been a little over a year and we've been really happy with the service they provide. He is always exhausted when we pick him up. It's also been a great way for him to be social with other dogs and I'm sure it's helped his demeanor when we are out in public with him. We also took the puppy obedience class they have and learned a lot! Thank you, Laura! The owner, Noelle, and the staff are great!

The barking lot is an amazing daycare center and Noelle is a one of a kind trainer! I've been…read moretaking my puppy here for months now and also attended Puppy class and it's been amazing. The staff are so friendly and I know my dog is being carefully supervised for a wonderful experience! If you're hesitant about the Barking Lot don't think twice. Seriously this is an AMAZING place!!!!