Let me start off by saying this Mechanic Auto shop at 1606 Neptune ave, way of service is…read moreUNACCEPTABLE. Constantly Yelled at my father and I when we had questions about fixing our car. Then When lifting my car to get under it, they put the lift legs on the wrong part of my under-car and ended up BENDING my car body. And SCRATCHING my brand new paint from Negligence. Workers look DRUNK and fully SMOKED out with cigarettes, smoked inside my car the other day too. Then when i noticed what they did (denting) to my car, I told them and they began to CRITICIZE us and yell. Leonid Granovsky (Lonya the tall big boss) KICKED us out. No apologies were given and No money to fix the damages was given. Leonid stated "it's just your fender. You will be okay"..."If you want a good job done on your car you should have went to a different place". Then the boss drove our car out of the shop and shut the gate on us. Said "Pretend we never did anything and you were never here" as we left. HOW can a LICENSED mechanic shop do this ? I have full video footage of them yelling at us, proof of all the damages they did. Just including two pictures for reference.

The best repair facility !!! Great alignment machine…read more Friendly staff and experienced mechanics

Great people easy to work with thank you for helping me process the claim, top notch serviceread more

The service was very good quality and on time. I will always…read morerecommend this company to my friends !!!

I have car body repair in Fantastic several times (things happened with a car from time to time)…read more Recent was completed yesterday. Always work was performed with the excellent quality, on time and with the reasonable price. The owners Dmitriy and Neal always very friendly and helpful. Thank you! Vladimir L.

i pulled up next to this shop today because I was going to see if the place next door could fix my…read moretire. My grandfather ran into the tire place and immediately after he entered the store, an old man came out of "fantastic auto repair" and started to yell about how I couldnt park there. Whenever I tried to explain that my grandfather would move the car once got back, he yelled over me without actually listening. I wouldn't trust any of possessions in his shop with the aggression that he was throwing at me because I pulled in a few feet too far left. And then once he saw that bigger, older men were coming out with me after I ran inside to get my grandfather, he changed his tune. If you're considering using this shop, make sure you have a conversation with the mechanics who will be working on your car. I don't know about you, but I wouldn't want to leave my car with a bully who only picks on people he views as less powerful.

The owner, Christopher Dean Ortiz, is a very pleasant and skillful person. Over the years he has…read moremade numerous repairs to our 2002 Buick Park Avenue car. Dean consistently and correctly diagnoses the problem and makes it disappear. This is more than I can say for some other car repair companies, several of which are highly overrated. In addition to Brooklyn Auto Tops, I know of only two other companies that deserve the high ratings they receive: De Caro Auto Repair and Carousel Auto Body aka Carousel Collision, Inc.

I called to get an appraisal for my soft top installation. The old top was cut up due to theft. I…read morehad a new soft top in hand, they still quoted me $2000 for installation! Good thing I was shopping around, because I went with another shop that did it perfectly for $350! Talk about a markup!! Shop around for price quotes before u hit these guys up, I'm sure their work is great, but you're not trying to break the bank in the process!

Brooklyn motors was the epitome of professional. I brought my model Y in for a bumper repair that…read moreturned out to have a lot of underlying damage. They were quick to take my car, inspect it, communicate and update me, order all necessary parts, repair the car, paint it, and have it ready for me to pick it up. They communicated openly and honestly, giving me advice when applicable but not forcing an issue and allowing me to make decisions without any pressure. Would 100% recommend bringing your car here for any repairs, if I ever need further repairs I'll be coming back without a doubt.

These guys really are an absolute gem! I had three claims for three different collisions, none of…read morewhich were my fault. They were incredibly helpful and responsive throughout the process, guiding me through next steps in dealing with the insurance companies (both my own and those of the responsible parties). In all of my dealings with them, they were the model of professionalism. In the end, they even ended up doing extra work, repainting the whole car to avoid an uneven appearance between the parts they fixed and other external panels that had minor, unrelated scratches. They really went above and beyond and I will absolutely bring my car there again for any necessary repairs or maintenance. HIGHLY RECOMMEND!

0 stars. The quality of the wrap was very poor. I dropped off my car November 28th. I then picked…read moreup my car December 1st. When I got there, I walked around my car countless times in his shop, feeling the excessive adhesive residue that was clearly noticeable to the touch. Within days of pickup, December 5th, was when the wrap began peeling, bubbling, and lifting in multiple areas. Electrical tape was used on where he put his logo. January 3rd is when I chose to then have the wrap removed by an actual professional shop due to the condition it was in. Which is when I discovered knife marks on my vehicle from the installation, which caused actual damage to my paint. I could really sue you guys. It is insane how you question yourselves on why I did not let you guys fix it after the mistakes you've made. I worked with Wanted Customs through a promotional collaboration where a temporary Christmas wrap was provided in exchange for social media exposure. I fulfilled my end by creating and posting multiple reels, stories, and a collab post on instagram, which collectively received millions of views and additional exposure for the business. The agreed collab post was ultimately taken down after a facetime conversation where the owner himself stated he was unhappy with his team's editing and song choice. Despite this, weeks later the owner publicly posted videos making false claims that I owned $4,000, used profanity, and ignored the fact that the wrap quality was defective and caused damage. Overall, this experience was extremely unprofessional and stressful. I would strongly caution others to thoroughly document agreements and inspect work and carefully choose to work with this shop before proceeding. Me being nice and respectful, I was never going to write this or say something. But after seeing how you guys deal with business in an unprofessional and clout chasing way just because I have a platform you tried to take advantage of, you owners show a lot of your character and the way you guys handle business. Hostile, accusatory, and cannot say this enough, unprofessional! Do Not Come Here At All!

First and foremost, the vibe here is like no other. It's modern, new and their customer service is…read morelike no other. All questions I had about the detailing were answered and their service is quick and reliable. Even if you're just in the area, check them out! PS having a barbershop with full service auto detailing is pretty cool!

Friendly professional service. Made my car look like new. Delivered on time at a reasonable price…read more Highly recommended.

Great work and staff. They take pride in their work. Great shop i've been there several times and…read morethey have done spectacular job every time

This is your one-stop-shop body shop. Drop off the car, get a rental, come back in a week. Bam!…read more They'll work with the insurance company so you don't have to. They'll update you on the progress. And most importantly, they'll make your car look like new. They take care of the logistics and make it painless. This was the easiest, most efficient and least stressful business I have ever had with a body shop. Happy with their service, happy with their work. Five stars.

My car got into a pretty bad accident where they entire back quarter panel needed replacing as well…read moreas damage to the parts underneath. The shop was great and repaired everything! When I got my car back they had washed it and cleaned the inside spotless! It looks like my car was brand new! when I called about updates they were able to provide me with a projected timeline for completion too!

had an amazing experience with this body shop! From start to finish, the team was professional,…read morehonest, and incredibly detail-oriented. They kept me updated throughout the entire process and made everything stress-free. My car looks absolutely fantastic--like nothing ever happened! The paint match is perfect, and the attention to detail really shows. They went above and beyond, even cleaning the car inside and out before returning it. If you're looking for a reliable and trustworthy place to get your car repaired, I highly recommend them. Great service, great results, and truly great people

I have used them many times. There are honest and very professional. I can recommend them without…read morereservation