I came in looking for a new powder and the associate Lili helped me choose one and recommended me a…read moreone size setting spray. She was so helpful and nice. I had a great experience.

So I purchased a perfume here for my daughter's graduation and lost the receipt. Yes my fault ! But…read moreI called this location right before I went there to make sure they can exchange it since I purchased it with Apple Pay. They said oh yea no problem just incase bring the physical card. So we're up to exchange, Erica is trying with apply pay and card and nothing pops up. So she goes on to ask what's the date ? So I show her on my phone the receipt from Apple Pay date and time she says yea sorry I can't find it and is trying to push me away. I tell her well this is why I called before and ask if we can figure something out. She then tells me " Do you want me to magically make the receipt appear" she says you have to call customer service ! I was trying to show her on my phone and she's like yea ok very rude ! I'm not someone to argue or complain and I'm very patient and I myself go above and beyond for my customers but wow. So I Call customer service and they literally tell me I have to go back to that store. I ended up calling the Cerritos location and a very nice girl named Kimberly "very sweet" was trying to help me over the phone says yes we can pull up receipts for a week but at the same location. she was trying every way to help the situation even though it wasn't at her location and I very well appreciated that. Called back and Lori had to submit a ticket because seems like my purchase is somehow lost on that date ! Erica has really made this experience really bad with her attitude and pretty much not even trying to figure out anything for me or next steps as a so called "leader"

This location is in a small shopping center so ample parking is always available. This store is…read morealways clean, and well stocked. The staff is always professional and goes above and beyond with each customer every time I visit. Actually, that is one of the reasons I frequent this location in South St/Woodruff when I could go to the one in cypress as it's closer to me. Great products, Great people and Great service!

Worst system can't make a return had to go to like 3 different cosmos because not one of them had…read moregift cards?? So confused there systems are so old don't know why they couldn't put credit on account. Cosmo is the worst salon centric is way more worth it this place is so dumb

No longer at 11371 Atlantic ave. Call to get correct address. I called the person over the phone…read moresaid they no longer use Yelp. I communicated that even though they don't use yelp they're clients May so they should update the address or get rid of the page entirely.

You might have what customers need but you LACK CUSTOMER SERVICE!…read more Was there with my daughter looking forward to finding a nearby store for my nail supply needs, and thought some colors of polish were backwards so I opened a bottle to confirm the colors and a guy came out of nowhere you can't open it, I explained I thought they were mixed up he said you still can't open it, ok then I need X and Y colors, he then rudely tells my 9 year old I need to some room so I can find color! My daughter was to the side of him... nowhere near in his way, sadly will not be coming back! Really, there is a way to approach customers, especially as a first time buyer... I'm better off going to my regular nail store C8 wholesale nail supply in Garden Grove.

I had the worst experience here with Lum is her name with the bright pink hair today. I always come…read moreto this salon centric and everytime I come she is extremely rude to me has a bad attitude and today she wasn't taking my change properly as I said I would do some cash some Apple Pay. She kept arguing with me. On top of that she almost kept my $10 cash that I had given. I would never come here again due to this horrible service I got from Lum new employee that I haven't seen much around. They def lost a great customer. I wanted to talk to the manager she said no. Will never be back!

I've been coming here for years. The girls are really amazing. Super helpful and very friendly. The…read moreonly thing that's disappointing is when their sales they're almost always out of things and for being a multimillion dollar company that kind of sucks but other than that, I would highly recommend this place.

By far the best place to get what ever you need they are so nice here and always have a welcoming…read moreheart Came in for a blade they were out but i got a call from the owner later that day saying she just got them in and would hold one for me

Thank you so much to the owner Lori for being so knowledgeable and helping me find everything that…read moreI needed as a barber. I definitely recommend this place to anyone who is a barber or cosmetologist or even a student that wants to pursue doing hair. This place has everything you need literally! very clean and organized supply store, excellent customer service. I'm definitely going to be coming back here for every time I need to restock on anything I need.

Rayleen gave excellent customer service. She stopped what she was doing to help me, noticed I had…read moreother items, and even gave me her own work bag. She was professional, had a great smile, and her positive attitude made my shopping experience outstanding. So grateful for you, I will be back Raylene thank you!

I wish I could give Ulta zero stars…read more My mom's first language is not English, and what should have been a simple return turned into an incredibly frustrating experience. She signed up for an Ulta credit card when purchasing an item. She later returned that item and was told the refund would be credited back to the card. A month and a half later, she received a bill charging her for the very item she had already returned. Now we're left trying to sort out a problem that never should have happened in the first place. After sharing this experience with friends, I was surprised to hear that several of them had similar issues with returns. Some said they were refunded less than what they originally paid. This experience has completely destroyed my trust in Ulta. Between the confusing credit card process and the return issues, I no longer feel comfortable shopping here. I'll be taking my business to Sephora instead. I strongly recommend that customers keep every receipt, monitor their statements carefully, and double-check that any refunds are actually processed correctly.

Let me be the first one to review, just so everyone can know that this place exist! If you are…read morelooking for Morphe brushes, this place has it! If you're looking for good variety of makeup tools, they definitely carry a whole lot...I forgot to ask when do they get their shipment, but dont matter cuz im gonna come back again for more.... They also offer makeup classes!

Their makeup studio is very cute!! They have a lot of products from foundations, liquid lipsticks,…read moreblushes, bronzes, highlighters, morphe brushes, morphe eyeshadow palettes! Their employees are very nice and patient, Melissa helped me and jazmine introduced me to the store :)

Just lacking customer service, probably not going back and don't recommend it tbh. Also out of…read moresupplies often

This is the new beauty supply name C & A beauty supply... best clean store ever , high quality…read moreproduct .... Recommend it , the service is really good , staff are really nice