Best haircut of MY LIFE somehow she cut it in a way where it looked GREAT whether i had my natural curls or a blowout. Best everrrr PERIOD!

My hair came out great however I don't understand why it was $220+ for a trim and for half of my hair to get a color retouch. I didn't need bleach or foils. I was in the salon for about a 1 1/2 hours. My stylist said he cuts dry so getting it blow dried was not my choice and I could have and would have gone without as the charge extra for a blow dry which seemed odd. I tried to call to ask after my appointment why i was charged so much. When I had called on the phone to book my appointment I was originally quoted around 160 which was on par for my usual stylist who will do multiple colors, a conditioning treatment, trim, and a full style. This was literally just a trim, one tube of color for my ends and that's it. Maybe there was a miscommunication but if the stylist had told me the cost prior to starting the service, I probably would have said no thanks. Usually I can do my color at home but I needed a trim so I thought why not just try out some stylists out here since I just moved. I'll probably go to my normal stylist in OC just due to the cost. My stylist did a great job and the owner was really nice. I just wish I was told the cost upfront and gotten a call back so I can understand why it was such a high price point for a very simple service. BTW I HATE leaving reviews that are less than 5 stars because I always love supporting small business and this is in no way a reflection on my stylist or the experience. I now know to confirm that what I was quoted over the phone is what the fee is prior to starting the service to avoid any misunderstandings in the future. I appreciate you guys taking care of me but I would highly recommend informing the client of pricing prior to the service especially if it's a first timer. read more

Absolutely amazing salon!! first off, very cool location and very beautiful interior! They took me in last minute on a Friday and Kaitlyn the receptionist is so sweet, friendly and cute! I was running 30 minutes late and they had absolutely no problem pushing me up, no attitude whatsoever! Ok so they have the best cucumber water ever, and the most delicious red wine (I honestly really don't like red wine but this has become one of my favorite drinks, and all bunches of teas and coffee! On to my stylist! Her name is Kat and she's just as talented as she is freaking awesome! She read my mind on exactly what I wanted and I didn't go crazy drastic but she was able to cut major inches off without making me look like I have short hair. So I have thick hair, natural brunette when balyage blonde for a year now back so it's a little damaged, it would be considered "textured wavy" yet I do straighten it often! Kat cut it in a long Bob! Shorter in the back than front but kept it past my shoulders. It used to be about my breast area until last month until I cut it to my collar bone and now I am going even shorter and it still feels longish not drastic or dramatic at all! So to add it all up, beautiful salon, great location, amazing service and great employees! It's so hard to find one of those salons you want to keep coming back for years but I think I just did read more

This review is for Arielle! If you happen to be out in downtown LA I definitely recommend this spot! I had previously walked by and it's cute and shabby look is what caught my eye so I told myself I would drop by. The day of, I walked in and I was welcomed by the salon owner, Erica who was very sweet and outgoing. I was there for a haircut and to have my color refreshed and she had me sit down with Arielle. She was super cool and social, she made me feel comfortable right away. I explained to her what I wanted and she gave me some of her suggestions and I felt really good about the agreement we came to. Once we started, the vibe and conversation was so good the service flew by! Arielle did such an amazing job and gave me exactly what I was looking for! I knew right away that I would be coming back to her. It's was such a great experience. If any you happen to drop by you won't be disappointed! read more

Salon Pure - Hair Stylists Near Me - Pasadena , California

Honestly fuck this place and the horse it rode in on. I live upstairs and came down to ask a question. "I said excuse me I just wanted to ask" and before I could finish my sentence this guy shuts the door in my face and says "NO". I'm so confused. I was so polite, had a mask on and another client was leaving so he was already at the door. The man was Asian about 6ft. He opens the door again bc I'm standing there in shock and says. No you have to call somebody. I said ok could you could be nicer and he responds NO. Like who stuck a stuck up your ass? You would think I was some homeless bum on the street begging for change. I would not go here if you want customer service especially if your black. It felt very rude and racist I'm sure he would have gave me the time of day if i was blonde blue eyes lol. I never see black ppl there but I'm open so I walked in. It makes me laugh bc all the shit going on you would think people would have respect. I'm just out here trying to support another small businesses. Take your money elsewhere. Thanks for reminding me who the I am. read more

Erika is an amazing hairstylist !!! I came to her for individual beads. She transformed my bob into gorgeous 18 inch locks. She is very detailed and has made sure I am pleased with my hair. Go to her for your hair needs you will not regret it !! read more

Salon Pure - Post second appointment we added one more bundle and blended in the fringe and it turned out amazing !! - Hair Stylists Near Me - Pasadena , California

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ASK FOR KAT For the past several years I have bounced from stylist to stylist without ever being satisfied. I'm pretty low maintenance with my hair but from time to time like to change my natural dark brunette to either red or blonde. I found Salon Pure serendipitously one day and will be making it my GO-TO from now on. Kat specifically was extremely patient, both with me personally and with the actual painstaking work of color correcting my thick head of hair. I'm that annoying person who goes in and says "I just want something new, whatever you think will look best--" we spent quite some time looking through photos and deciding on a course of action. She also was able to give me some general haircare tips, which I really appreciated. I was absolutely thrilled with the result (normally I hate it for a few days before getting used to it) and have had several people comment on the color and how it suits me :) So, SO happy and could not recommend this place & Kat enough. read more

Salon Pure - After! A cohesive gingery blonde-red - Hair Stylists Near Me - Pasadena , California

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I always try to wait before I give a bad review, but it has been a week since my haircut and I am still very, very upset. TLDR: it took five hours, she had to redo the dye job three times, and it is still two-toned. Check the photos. I had been planning on growing my hair out, but I have tons of white so I gave up after eight months. I went to a salon so I could get an overhaul dye and a cut. Salon Pure is close and has great reviews for both cut and dye. Sakura was really nice, and to her credit gave me a really solid haircut. My hair is very thick, and she managed it and tamed it quite a bit. My issue is with the dye job. I asked for auburn hair. Check out the pictures. The first dye job was a joke. Look at it. Seriously. She told me it would rinse out and it's like that with two toned hair at first. Really? Okay. I asked her to rinse it right away then, and she totally hesitated... and then admitted that yes, it may need to be fixed. The second dye job she tried to lighten the roots instead. You can see how that went. The owner finally stopped working on one of her stylists and came over to give Sakura (who says she's been doing this for twelve years) some advice about maybe not pouring on the purple for an auburn dye job. The third dye job worked a bit better, but as you can see my hair is still two-toned and even the top color is not what I wanted. A week later it is still two toned. The bottom is brown and the top still has tons of purple in it. I feel like if I hadn't been assertive with the stylist I would've walked out of there looking like even more of an idiot. It was really disturbing to be told "that's the way things are" when I have been seeing the same stylist for years and have NEVER had an issue. I am so, so unhappy. I'm a student, and I have less than zero free spending money. I make coffee at home, cook my own meals and don't go out on Friday nights. This was a special gift from my boyfriend to congratulate me on my grades this semester, and I could've just gotten a box off the shelf and done it in my bathroom and kept the change. I would've had the same results but I could've had wine and saved my bf $210 and myself FIVE HOURS and a $50 tip. I wish I could get it fixed but I can't afford that. This is really sad. Just a last note: tip regardless. People have off days and it sucks, but we never know what they might be going through and it's a basic decency. read more

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Erika is amazing! She is honest,personable, kind, and a great listener to your needs! She listened to my needs asked questions and figured out my hair type quickly. We discussed the best haircut that would be not only the healthiest for my hair but also be fun and stylish at the same time and she didn't pressure me into a cut that I didn't like. She educated me on how to take care and style my hair. I can go on for days about her and the experience it bottom line is she is wonderful you'll feel and look amazing when you leave! Thank you Erika!! See you soon!!!! read more

Kat is an extremely talented stylist/hairdresser and also a beautiful, kind, and wise lady. I didn't know what hairstyle would work for me. She was very patient and explained that the hairstyle I wanted would not be good for my hair type or my wash-and-go routine. She gave me a fabulous, low-maintenance haircut. P.S. On my first visit to the salon, I was extremely sleep-deprived and jacked on caffeine. I was a mess. I chatted non-stop about seriously deep sh*t. Kat was so easy to talk with, and I was extremely grateful for the interaction with her (even though I felt bad for being so chatty). read more

This review is for Kat! Every time I go in I switch up my look and she always kills it. I never had a hair stylist who made me feel like a brand new girl when I walk out the salon. She is very honest and gives you tips to help you out with your hair. I am a local of downtown area and it's so convenient. The store is super cute. They always make you feel comfortable. read more

If your Favorite person is not there and they offer you and appointment a day later at 6pm don't take it... Now I gotta deal with this haircut that's not even... The times I gone I'm offered a drink and even get my hair washed out not this time. I guess the wash was broken or something I didn't mention nothing to the lady cause I hate bothering people especially after she kept going on about her husband she had to get home to cut his hair I pray and hope his comes out better than mine... I just got home and washed my own hair out and to my surprise a ton of extra hair left uneven. What sucks is after a 35$ charge I tipped her $10 and walked out with this horrible cut... Lesson Learned. read more

I did balyage as first time in my lifethe stylist Sakura did amazing work!!! I love my new look Anybody need some make over, ask her!!! read more

Salon Pure - Hair Stylists Near Me - Pasadena , California

Updating my review to show that even after all these years (I've been coming here for 11!) Salon Pure still gets 5 stars from me. I now see CARA as my regular stylist (my last one moved on). Cara gives a damn. She listens to what I want and she makes suggestions that work. She is a great technical cutter (or whatever it's called). I have lots of strange growth patterns in my hair and she handles it. I can also guarantee you won't find a more interesting person on the planet to talk to during your service. I read more

I came to this salon for a simple blowout since I was in LA for the weekend. I was able to make an appointment the same day. When I walked in I was helped right away. Sakura washed and blow dried my hair and she is amazing! My blowout lasted 3 full days and looked beautiful. Sakura is very nice and she is very genuine. Most salons I go to always whine about my thick hair but she did not. She acknowledged it was a lot of hair but she was excited to do my hair and that is rare to find! I was also able to use the $5 coupon the salon offers through yelp. Definitely recommend this salon. It's clean and friendly. Street parking is also available around the corner. Will be back next time I am in LA!! read more

Salon Pure - Blowout by Sakura - Hair Stylists Near Me - Pasadena , California

Great service !! I was looking for a hair salon that will take a good care of my damage hair ..Steven was awesome!!! He did a wonderful balayage and my hair was not that damage any more...thanks Steven; I loved my hair read more

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Last weekend Kat gave me my favorite haircut/color I have ever had! Initially I worried about doing something as drastic as a mullet shag, but she nailed it. She also did color on me - gorgeous two-tone blonde locks that look really natural. I've struggled with finding the right cut and color as I don't really have time to style it and I want it to look natural. She gave me a perfect cut for minimal effort on my part. I'm in love. Like seriously never been more happy with it. Thank you, Kat!!! read more

Salon Pure - Kat did a bangin job on my mulletesque shag and blonde color - Hair Stylists Near Me - Pasadena , California

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Prior to going for my first time I had the same stylist for about 10 years, and I was VERY nervous about going with someone new. I ended up yelping Salon Pure, and I really liked what I saw. I wanted to cut my hair in a bob, and I can't stress how nervous it made me to have someone new dye and cut my hair. I had my first appointment with Judy, and I absolutely loved how she cut my hair. She knows her stuff, and you can tell she does. She is also very fun to talk to when you're getting your hair done. I definitely recommend her. She makes you feel really comfortable at the salon! She is my new go to person for getting my hair done! =) read more

Need an amazing hairstylist!? Sophia Camacho is your girl. Naturally a Brunette, hairstylist Sophia has made the impossible, POSSIBLE ! Making me look like a natural Blonde, I've never felt prettier or more confident ! Sophia is a Wizard ! She absolutely 100% knows what she is doing. I have been absolutely 100% satisfied with every haircut, hair color, and hairstyle she has blessed my life with ! I always feel like a beautiful princess leaving her salon because her work is just absolutely spectacular ! Not satisfied? She will do everything in her power to fix what you dislike and give you the exact look you want. I strongly recommend Highlights when going to see Sophia ! She will make them look unlike anyone who has ever added highlights to your hair ! It looks so natural and so beautiful ! She really is so incredibly talented. Need a haircut ? Sophia's styles are amazing. Always making my layers and bangs look incredibly blended and never choppy like some hairstylist have left my hair in the past. My hair lies so smooth and almost impossible to tell when one layer starts and another ends ! Sophia is incredibly sweet and her quirky personality makes her great company during the time you will spend at the salon ! Sophia has become not only my hairstylist, but a friend. Thank you, Salon Pure, for this amazing and talented woman ! I love my beautiful blonde hair ! read more

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If you're in Downtown please go check out this salon! I had my hair cut and color done by Sakura and I absolutely love it! I started with 100% black virgin hair and she gave me a light balayage that is subtle but yet gave me a huge change on my look. Plus my blunt hair cut is exactly what I asked for. She's extremely great at what she does. Super fast but yet efficient at her work. Also if you're just looking to get a blow dry she's the one to go to! She gives the best wash and includes a nice head message :) I definitely recommend her and the staff at Salon Pure is so sweet and welcoming!! read more

Salon Pure - Love my new look - Hair Stylists Near Me - Pasadena , California

The ladies here are fun and I believe Stephanie gave me a great blow dry! Love that I found a great salon to style me right in the neighborhood. The staff is lovely, friendly and great atmosphere! read more

Salon Pure - Stephanie styled my hair! Love it... - Hair Stylists Near Me - Pasadena , California

My mom found this salon through a great article written in Allure magazine (waiting room reading material! LOL) and wanted to try it out when she came to visit me. The affordability of this salon was very appealing, along with the location and the Yelp reviews spoke very highly of the staff. I was a bit worried, only because I have super thick, course hair and I have been going to the same person for years. But, the job that Candace did on my hair was amazing!!! VERY HAPPY. My mother's hair was done by Erica and she also like her cut a lot and thought all the people were very friendly. She comes from Illinois and isn't into the uppity, pretentiousness of majority of salons in LA so she felt very comfortable here. Product wise, I really like their new product like R+CO as well! There were all types of people coming in/out of the salon, so it wasn't as hipstery as I thought it would be (thank goodness!). I also appreciated that they send you an appt reminder via text. The music was a bit depressing though (90s grunge was playing that day lol...Mazzy Star ZZZZZZ). All in all, A-. Would have been an A+ if we got the 15% first time discount that is advertised on their website :) hehe read more

I've been coming to Erika for a few years now and she always does a great job with my hair. I have a lot of hair and it always looks great after my appointment. She knows what she's doing and always has great recommendations for color that compliments my skin tone. read more

I love Salon Pure and I always go see Erika she is the BEST ....!!! This girl can do hair in her sleep lol she's that good !!! I LOVE my extensions & my color is awesome along with hair cut I love long layers & getting my hair blow dried & did I mention she's AWESOME ..!!! I always recommend her and anyone there at Salon Pure !!!! Thanks guys for being soooo awesome ... ! GREAT hair = happy customer ! read more

Salon Pure - Love my hair !!!! Thank you Erika ! - Hair Stylists Near Me - Pasadena , California

I have been wanting to cut my hair for quite some time now but couldn't find a place I was wiling to risk going to for the first time after moving to downtown. My roommate and I decided to get our hair done together, which is when I started looking seriously at salons around town. I found Salon Pure and one other for us to decide between and we both agreed to come here. I could not be happier with our choice! Scott took care of me so well!! I went from a mediocre cut and long boring hair to a soft and fresh lob (long bob). Scott went slow with me gradually going shorter and asking me step by step how I was doing and making sure we were still going in the right path. I have never had a salon experience where I left the chair with the exact picture I had in mind. He really knows what he's doing! This will now be my new salon and Scott has officially become my new stylist :) read more

I have gotten my hair cut by Tonantzin twice and I am supremely satisfied. She is an experienced hair dresser who has opened a new Salon in Downtown LA. I got my first LA haircut by Tonantzin at her former Salon and she has since opened up this salon. I believe she co-owns the business. Plenty of street/lot parking. The cost of the haircut was 40-50 for a guy. I used to pay 15 at the barber and I feel I get a better deal here. It's worth it to look good for 2 months. I am a dude and have no idea what I am doing as far as hair. When I got my first cut I told her just to "make it look good". She made it look REAL good. I went 10 weeks before my next cut and still received compliments up until the day before my next appointment. DJ read more

Salon Pure - Hair Stylists Near Me - Pasadena , California

If I could give this place more stars I would. I've been coming to get my hair done with Erika for 4yrs now and I'm always amazed of her work. She leaves my hair so beautiful. I tried going somewhere else due to me not driving and worst mistake ever they damaged my hair... BUT thank god Erika was there to fix it I felt super bad for wanting to go somewhere else worst mistake Ever lol. Erika honestly is a professional she is amazing at what she does I even at some occasions seen other hairstyles at the building ask her what they think they should blend for a hair they are doing that's how good she is. Erika thank you for always leaving my hair beautiful. You are hands down the best your amazing at what you do. & I promise to nowhere go anywhere else again like ever lol read more

So, here's the thing... Salon Pure, how I love the.... I live in the building the salon is in, we watched as Salon Pure slowly transformed from weird funky space to swanky but confortable salon community. The salon itself stunning, copper cealing with exposed pipes, beautiful dark hard wood stations, beautiful architecture and a rather clever attention paid to use of the small nooks and crannies of the building. The staff is fantastic, Scott took on my roommates hair, and is soon to take a whack at mine, I've watched the stylists closely and all seem to have fantastic technique and style, and every single one of them are fantastically sweet and wonderful. I've been to get my weekly manicures, and my nails end up shiny, moisterized and in movie star worth condition. My roommate and I love the salon, and feel totally blessed to have such great services at our front door, other salons in the area cant even begin to compete, so, if you are in Down Town, and are looking for a fantastic beauty experiance, I'd put my money on Salon Pure every time. ALSO, if you dont live in the area and end up commuting to come to the salon, city parking is prohibited from 3-7, but there are two garages on either corner that will be happy to take your money whilest giving you a parking space. read more

Cara is simply the best colorist I have ever met, period. I like unique hair color, and she does a spectacular job every time. It's never exactly the same and always a work of art. I get stopped on the street nearly every day by people telling me how amazing my hair is. If you are looking for great color, especially if you like original looks, see her immediately. read more

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It was NYE and obviously a girl has to make sure her hair look bomb to welcome the New Years right? But also this girl kind of procrastinated and was super busy with events leading up to NYE that I goofed and didn't book an appointment well in advance. Luckily and amazingly... I looked up salons nearby and came across Salon Pure who were able to take me in! Sakura took care of me and as we were talking we both realized we are both from Tokyo and that was a pretty fun coincidence. She did a great job blowing out my hair and curling it. I'm happy to say I welcomed the New Years with not only great company but with great hair as well thanks to her ;) Also - the staff in general were all very friendly and amazing! I'll def be coming back and highly recommend this place. read more

Wow! I must be in beautiful alignment because I decided to get bangs today and well, I'm new to LA and I really didn't know where to go- but all I had to do was walk a block and found this gem of a place! Erica is AMAZING. Because I wear my hair up often, I decided bangs would be a better fit for my new LA life ha.. anyway, not only did she give me better bangs than I could imagine, her personality was refreshing. Can't wait to come back! read more

I use to come to Sakura all the time and I tried some other place for a minute out of convenience, but I'm back! I absolutely love Sakura, she is super helpful and listens to our your hair needs. Also everyone here is super nice! Check them out, you won't be disappointed. read more

Kat is amazing!!! She fit me in for a cut and exceeded my expectations. The other staff was also warm and welcoming. Highly recommend.

Cara has been cutting and coloring my hair for a few years now. I live in Orange County and she is worth the drive up to DTLA- no doubt! She is a perfectionist and super cool. I have fine, dead-straight hair that had always been hard to style until I met Cara. I've gone through a few different styles and drastic style changes with her and always receive many compliments on my hair, even from strangers on the street! She is more than a talented stylist, she's an artist. read more

I used to come here years ago when they were a Bumble & bumble salon. They always did great things with my hair. I booked an appointment for color last week and Sakura hooked me up! The red she gave me looks amazing and natural and I love it. She's also so sweet and does an awesome massage portion during the wash and at the end of the service. read more

Arielle fixed my hair! I love it I love my bob so much! Thank you girl you're my new go to girl !

This review covers my experiences with the stylist, Arielle. As a person with box-dyed black hair I knew I needed a stylist with a strong resume of color correcting to get my desired blonde balayage. After several sessions of "correcting" my hair and a bad experience with another stylist, I decided do some research in hopes of finding a stylist with color correction experience. I stumbled upon Arielle's IG page and immediately loved her work and her ability to color correct hair like my own. My first experience with Arielle dates back to August 2019 when she was at another salon in Temple City--she was so sweet, personable, attentive AND was able to get my hair to a blonde tone in our first session! I was so pleased with not only her work, but how kind she was that I followed her on over to Salon Pure in DTLA when she moved from her previous salon. I've since seen her twice at this location (November 2019 and February 2020) and cannot stress enough how amazing she is! She always gets my vision right in terms of color and her cuts are always clean and beautiful. She never rushes and takes her time to get my hair right and looking pretty! Now I want to take a moment to talk about Salon Pure itself. The interior is clean and has an appealing aesthetic to it. In my experience, ALL the staff were kind and welcoming which made me feel comfortable and relaxed during my sessions there. Long story short, I can't stress enough how positive my experiences have been with Arielle and Salon Pure read more

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Cara is a miracle worker! My hair was so fried from botched bleach jobs 2 yrs ago and she's brought it back to life. She's honest with her professional opinion and will no doubt make you feel like a million bucks! She's funny too. She is a phenomenal colorist and her cuts are great too. I only go to her, highly recommended! read more

Salon Pure - Hair by Cara - Hair Stylists Near Me - Pasadena , California

I already have highlights and just needed about 1 inch of touch-up. I called over the phone they told me $80... okay.... walked out paying $160 with 15% discount....??? When I asked why such a differences in wrote the Asian guy who did my hair said because my hair was "process" whatever that means..??? Natural hair that grows out is process hair?.. Plus I had to make another appt. because the back of my hair the highlights didn't touch my roots. 1 inch touch-up should not be half-inch touch up. $160 for only 1 inch touch-up highlights.... I didn't get any haircut because it would have been and extra $80....yes for only a haircut they charge $80 and up.....So not worth it .. read more

DO NOT UNDER ANY CIRCUMSTANCES COME HERE FOR AN APPOINTMENT WITH JUDY. She has no style, she has no concept of how to treat her customers, and honestly has no idea how to cut or style hair. And even given all of that, she somehow has this overblown ego problem where she thinks that she is actually good at what she does. Also, if you come here, you have to call several times to confirm your appointment. I booked an appointment for me and my sister a MONTH in advance and they lost the appointment three times during that month. The appointments were for updos for my cousin's wedding and even on the day of, they had the appointment wrong. Luckily, I had called and was able to change it in time but if I hadn't called, we would have shown up and they would not have had our appointment times right and we would have been late to the wedding. Are you kidding me? And the worst part of it--when I complained about it to Judy, her response was: "well it all worked out in the end so we're not going to give you a discount. I don't get why you're complaining." Newsflash to Judy--it only worked out because I called the morning of the appointment to confirm, which I shouldn't have to do. Also, did Judy ever apologize? Nope. Instead, she gave me and my sister attitude the entire appointment. If poor customer service isn't enough of a reason to not come here and see Judy, she also has no idea what she's doing. First of all, she refused to do an updo for my sister because her hair was too "clean" and claimed that meant she wouldn't be able to curl her hair. I'm no hair stylist but isn't there this thing called hair spray? And even if that's true, someone should have mentioned this when we called to make the appointment. No one mentioned this to us the FOUR times we called about the appointment and I still have trouble believing that you cannot give someone an updo if they have washed their hair in the last 5 days (which is what Judy claimed--she literally said FIVE DAYS--how gross is that?) Since she refused to do an updo for my sister, she decided to give her bangs. Okay, bangs are a big deal. It's a big decision and you should think about it before deciding to just cut away. Anyway, my sister was hesitant but Judy pushed her into getting them done, insisting it would look great. Judy was incapable of cutting her bangs straight and also incapable of cutting the back of her hair straight. My sister left the salon in tears and did Judy do anything to fix this? Of course not. Instead, she charged her full price and said she would get used to it and moved onto the next appointment. What on earth is wrong with this woman? While my sister was outside crying and trying to collect herself, Judy asked me what I thought. I told her it wasn't my personal style but that I hoped my sister would come to like it. Judy's response? "Sometimes you just need to push people into realizing what looks good on them. I know what looks good and this looks good. She'll come around." Excuse me? First of all, you are wrong. You have no idea what looks good. Second of all, how dare you impose your view on someone else? You check with your client first to make sure it's something they would like before doing it. You don't just "push" something on them. Anyway, when it came time for my updo appointment, she asked me what I wanted. I said I had a few ideas but asked if she had anything in particular in mind. Her response? "I've never had a client not know what they want for an updo when they came in. You just tell me what I want and I'll do it." Seriously? Yes, I said earlier you should not impose your view on your client but you SHOULD be able to give recommendations. You're a stylist; you're supposed to know how to recommend a good style and then see if your client would like it or not. Nope, not Judy. She is incapable of doing that and instead wanted me to tell her exactly what I wanted and then she would do it. Fine. Since there were no magazines or books that had pictures of updos at the salon (which is unheard of to me, by the way), I found a picture of an updo online on my phone that I liked and showed it to her. She said she could try to do something similar but it wouldn't look exactly like it. Wait, so you can't recommend an updo for me and want me to give you an exact picture to imitate, but if I give you the picture, you can't promise how it will turn out? What on earth is wrong with this woman and how has she not been fired already? DO NOT UNDER ANY CIRCUMSTANCES COME HERE WITH JUDY. Judy needs to be fired immediately. And also given a lesson or two on how to treat her customers. I've never been more inflamed about a hair salon experience in my life. This is also the only bad review I have ever given on Yelp and I stand by it. read more