Five days ago, I got the worst haircut I can ever remember receiving.
Ignoring the fact that several inches more than I asked for were taken off, the stylist, Amanda, gave me terrible layers. She took a quarter of my hair and cut an inch off, then took the other three quarters and cut two inches off. I asked for long layers, and I got literally two layers, one long, one short, and the hair in each layer was unevenly divided.
She clearly had no training, and no idea how to cut curly hair properly. She also neglected to confirm the length I wanted taken off, she just started cutting without checking, and never once offered to show me the back of the cut. I had to specifically ask for a mirror so I could see for myself. What I saw was my long hair being cut into an unrequested bob.
I returned the next business day to ask for a refund, but I foolishly let her talk me into giving her another chance. She straightened my hair, then removed the choppy longer layer, so all my hair was on one level--absolutely no layering whatsoever. At this point, I knew simple layers were beyond her ability, but I hoped that evening out the length would help.
Throughout the entire time she was cutting, she carried on a conversation with a friend, as well as entertained said friend's child. The kid was inches from my face for the entirety of my cut, but Amanda neglected to tell her to go sit down. Can you say unprofessional?
Today I returned for the third and final time, ultimately to ask for my money back. The cut was just so poorly done, it needed to be addressed. At the very least, I would be able to inform her boss how wanting her skills are.
Unfortunately, but unsurprisingly, the salon owner, Wassim Chedid, was dismissive and failed to "respect the customer" to the highest order. His initial response to my dissatisfied state was to presumptuously ask me to sit down in a styling chair, yet again, so that he could fix my hair-- as if I was interested in an even more lopsided cut!
I spelled out for him exactly what Amanda did wrong, how she first gave me a mushroom cut, then a triangle cut, and didn't know how to do layers. He consistently failed to apologize for the poor cut, was unhelpful and uncaring, and refused me a refund, point blank, with absolutely no explanation.
Furthermore, when Amanda sarcastically denied that she had done anything wrong (she even tried to blame ME for her lacking skills), Wassim stood by carelessly.
He had no visible integrity in the quality of his salon--how could he, knowing that he makes money off of terrible quality haircuts? As a college student in the local community, I was shocked that he paid no respect to me, a student whose business supports many local, hardworking people.
Poor business.
Luckily, Squire Salon is right down the street and provides high quality corrective cuts. John easily fixed Amanda's mistakes--and, what do ya know, he gave me LAYERS.
So, if you plan on going to Salon Persia, don't. read more