I've been going to Sera for just about a year now, and she never fails! Today I went from red to…read morebrunette, and she executed flawlessly. I absolutely recommend her

This review is for Sera…read more I completely understand that a stylist's time is valuable, and I know it's frustrating when clients are late. I also understand why my appointment needed to be rescheduled. My issue is not with the policy, it's with how I was treated. I was made to feel like an inconvenience from the moment I walked into the salon. I had a 12:45 p.m. appointment and called before leaving home to let the salon know I was running about 10 minutes late, which is their stated grace period. The receptionist told me she would let Sera know. At 12:56 p.m., when I was literally one minute away from the salon, I received a call saying Sera could no longer see me because I was late, and she had back-to-back clients. While I was disappointed, I understood. I asked if I could still come in briefly to speak with Sera because I wasn't even sure I needed a full highlight service, and the receptionist agreed. When I arrived, Sera immediately told me I needed to reschedule and seemed unwilling to discuss my hair beyond commenting that the back was "really dark" and explaining that she had returning clients scheduled after me. She didn't seem to know or care that I was a returning client. Sera had done my hair in February, and I came back because I had really liked her work. Not recognizing me in and of itself is not a big problem--I know a lot of people sit in her chair--but it made the interaction feel impersonal and left me wondering if she'd even prepared for my appointment. I was fully prepared to work with Sera and the receptionist to find another date and time that fit both of our schedules. Instead, both were unhelpful, dismissive, and rude. This experience was especially difficult because I have pretty severe alopecia areata that, thankfully, is now well controlled with medication, allowing me to grow most of my hair back. That said, I wore a wig for five years after losing most of my hair, so finding a stylist I trust is still an incredibly vulnerable and anxiety-producing experience. Every time I see someone new, I have to explain my hair loss and why I prefer a lived-in color that doesn't require overly frequent trips to the salon. I chose to return to Sera because I thought I had found someone I could continue seeing. Instead, I left feeling embarrassed, dismissed, and genuinely upset. I walked out of the salon, called my husband, and cried like a reprimanded little girl. I am a 35-year-old grown-ass woman. Policies are important, and I respect them. Kindness and professionalism are just as important. Had the situation been handled with empathy and respect, I would have happily rescheduled. Instead, I left feeling less like a person and more like a time slot or a dollar sign. It seems like Sera may have enough clients that turning one away isn't a big deal, but I was respectful, cooperative, and ready to work with her to find another appointment. I deserved that same courtesy and respect in return.

Over the moon about the experience and the outcome! I have been getting my hair done in LA for 30…read moreyears, so moving to DC and finding a new stylist was exciting and nerve-wracking. Frankie came highly recommended by a colleague, though, so I decided to meet for a consult. He listened, asked great questions, and provided a really welcoming environment. He also made fabulous suggestions for the color and supported the collaborative process as I worked through what I was looking for and needed in terms of a fresh look and pop. I went back a couple of weeks later for color and cut. And the result MADE ME SO HAPPY! He is an artist with color, cut, and working with clients to give them a look and feel they need. If you are looking for a FANTASTIC stylist, do not hesitate! Call Frankie at The Studeo right now!

I'm a new client and I can't recommend Frankie enough. I reached out and got a same-day…read moreconsultation. One week later, I got my piece and my first cut in. Frankie is extremely skilled, works efficiently, and makes the environment relaxing and friendly.

I have very fine, thin hair that often looks very flat, even after getting it cut. Jacqueline gave…read moreme my favorite haircut I've ever gotten that actually gave it some body and volume for the first time. A few weeks in, and it has never looked this good! Really great experience here.

WARNING: The issue here is not Metropolis's hefty price or poor service. It is how they handled a…read morecustomer who called ahead, acted in good faith, and was still told to come in without being given any additional information. I booked with Michael and, when work meetings ran over, called to explain I was running late and specifically asked whether I should still come. I was told yes. No one told me that my services or pricing would change. When I arrived, I was told I could only receive a basic haircut and a few face framing highlights, a small fraction of what I had originally booked. I said that was fine, but asked what it would cost. I received roundabout answers and had to ask three separate times before finally being told I would be charged $417, the price of my original, much more extensive service. I left without receiving any service and was charged $417. But the most upsetting part was how unkind the experience was. I work a demanding job in DC and was trying to handle the situation responsibly. I called ahead, explained what happened, asked what I should do, and followed their direction to come in. Anyone working in this city knows that meetings run over. I was not asking them to ignore their policies. I was asking for basic communication and consideration. Instead, I felt like I had to repeatedly push just to get a straight answer about what I was being charged. That lack of transparency, and especially the lack of kindness, was incredibly disappointing. There are plenty of professional, transparent, and genuinely considerate salons in DC. I will be going elsewhere.

Loving my haircut! I've been going to the same salon for several years in Houston, so switching to…read morea new salon after moving away for university was a difficult decision for me. By chance, I came across Kamiya-A Salon while searching for a salon to get a trim before my trip to New York. Akiko was very accommodating, and my hair looks exactly how I wanted it! I will definitely be visiting again in a couple of months! P.S. There's a very cute doggo in the shop as well, so that's definitely a plus!

Akiko is the best barber I've ever had in my life. She showed me how hair styling is an art form…read more She has a gifted eye for aesthetics - the results look effortless and will make you feel like you're about to walk onto a film set. She's also just an extremely charming person. I feel lucky to have found her!

I've been seeing Giuseppe for years for hair color. He's fabulous - he understands what I'm asking…read morefor and offers suggestions to make it better than what I had in mind. When I moved to another city, I waited to color my hair until I visited DC and could see Giuseppe. I almost don't want to write a review because I don't want him to be too booked up, but he deserves the hype :)

Renato has been cutting my hair for over 20 years, and I have never been disappointed.read more

I have gotten my hair cut here by multiple people, most recently Josh Le! And he really gave me…read moreexactly what I wanted, they also do tinsel here! So that was a great add on. It was also like great timing, I never like to rush a service but I never have to here they're always really timely and quick which is probably bc they're just very well skilled. Wanted to shout out Lily their social media manager and also just the customer service all around they're wonderful kind and welcoming. Georgetown can have a reputation of being snobby or out of reach for people but you do not feel that here, they are so inviting and complementary! I would highly recommend, my little sister even comes here and she was extremely anxious and shy, this place is so warm she has come here by herself and booked by herself. So I really appreciate them bc she really suffers from panic attacks and it says a lot that she feels comfortable and safe coming alone!

A had the pleasure of having my hair done for the first time with Amanda. She did a pristine job…read moreon my keratin and did a fantastic job with my color and highlights. She even did a quick trim to give my ends some shape. Everyone is very kind at the salon and there is very convenient and free parking in the back. I highly recommend Amanda and Illusions!

Hair Salon vibe: Chic, welcoming, and friendly Quality: Top…read moreNotch Service: perfect hair cut with Jean Luc. He's both a barber and stylist, and gives a great precision cut that blows out well and lasts for a while. Parking: street only. Georgetown is busy so you'll have to hunt

I go to see Ziya since a couple Of months now and if you want the perfect haircut,he is the person…read moreto ask for! he understands what I am looking for immediately ,is super efficient and thriving for perfection. If I could give more than 5 stars I would. super Kind,friendly and I always have a good time going to get a great cut by Ziya.

Short review: Shigumi cut my hair. It looks awesome. I'm going back when I need my hair cut again…read more Long review: So hard to find a salon in DC. There are a lot of salons but if you look at the hair photos everything just seems weird and has an early 2000s vibe. Idk why. I chose this place because the reviews were decent and it's close to my apartment. I submitted the appointment request and got matched with Shigumi. Then I looked at her reviews in yelp and it was mixed. I kept the appt because I really needed a haircut and wanted to see what the Japanese salon thing was about. Unlike other reviews I was not given tea and didn't feel the overall Japanese vibe. There are cherry blossom colored lanterns hanging from the ceiling. Was anything else Japanese? Honestly I couldn't tell. It just seemed like a salon. Everything was very organized. I saw one person get turned away because they were late for there appt. Don't be late! For reference, I once had my hair cut at the now closed immortal beloved. I did a ton of research before going for my haircut. The place looked and smelled amazing but I got the worst haircut ever. Thanks again Shigumi!

The haircut here was very disappointing and did not meet the standards I have come to expect from a…read moreJapanese salon. 2022 I am new to DC. Over the past five years, I have regularly visited Japanese hair salons in Los Angeles, New York City, and Boston while traveling frequently. In those experiences, even when a haircut did not fully match my preferred style or length, the technical quality was consistently strong, and any adjustments were handled professionally. Unfortunately, this experience was very different. One of the defining characteristics of a Japanese haircut is the smoothness, softness, precision, and careful organization of the layers. In my case, the cut lacked those qualities and appeared uneven and poorly structured (the photo from the back). I was also disappointed by the salon's management. Based on my experience, the overall operation and quality control did not reflect the standards typically associated with Japanese salons. Update (May 2026): Over the past 4 years, I have been with my Japanese hair stylist in New York. I returned to the salon to see Keiko because I was hoping to find a long-term stylist in Washington, DC. I had not had my haircut for 7 months prior to that because I delivered a baby in December 2025. Ozuki appeared to be one of the few salons in the area offering Japanese hairstylists. Immediately after the appointment, the haircut looked good due to the styling and blow-dry. However, within a few days, the shape became difficult to manage and appeared increasingly unstructured. The photo on my ID, taken approximately three weeks after the haircut, reflects how the cut settled over time. In contrast, the Japanese haircuts I have received elsewhere typically maintain their shape and balance for several months. Despite my concerns, I scheduled another appointment six weeks after the first haircut with Keiko because I genuinely hoped the issues could be corrected and that I could establish a relationship with a local stylist. At the same time, I let the management know that my haircut had bad form and hope that it can be resolved at the second appointment. Unfortunately, my interactions with management, Liz, were once again disappointing. Rather than addressing the concerns constructively, the response left me with little confidence that the salon could deliver the level of quality I was seeking. This is the first Japanese salon where I have repeatedly had unsatisfactory experiences. Based on the consistency of those experiences, I am not convinced that the salon operates at the standard typically associated with Japanese hairstyling.

James is an incredible stylist. I have been struggling to find a new look and decided to give James…read morea try after reading so many positive reviews about his work. He did an amazing job after asking thoughtful questions about what I like/don't like and talking to me about the shape of my face, the texture of my hair, etc. No wonder clients who have moved away from D.C. return for haircuts with him.

Looking for perfect layers? You've come to the right place…read more Santos is an absolute genius when it comes to layers--nobody does it better. I've trusted Santos with my hair for over 20 years, and I wouldn't go to anyone else. He knows exactly how to bring out the best in your look every single time.

I've been coming to see Carlos for years, and he is amazing!! He works wonders with my hair. I…read moreusually just do a cut but I've done balayage before as well and my hair always looks awesome when I leave. The salon is also inviting - everyone is so friendly, and they do a great job with a relaxing hair wash before your cut. For any parents out there, they also do great and affordable kids cuts. Overall, highly recommend!!

I came here for a haircut and got what I needed from Gabi. I liked that she asked my preference and…read morethen checked again with me to ensure it was OK to cut a little more off in the back. The vibe is fun Dupont Circle eclectic! Will return.