I have very fine, thin hair that often looks very flat, even after getting it cut. Jacqueline gave me my favorite haircut I've ever gotten that actually gave it some body and volume for the first time. A few weeks in, and it has never looked this good! Really great experience here. read more

WARNING: The issue here is not Metropolis's hefty price or poor service. It is how they handled a customer who called ahead, acted in good faith, and was still told to come in without being given any additional information. I booked with Michael and, when work meetings ran over, called to explain I was running late and specifically asked whether I should still come. I was told yes. No one told me that my services or pricing would change. When I arrived, I was told I could only receive a basic haircut and a few face framing highlights, a small fraction of what I had originally booked. I said that was fine, but asked what it would cost. I received roundabout answers and had to ask three separate times before finally being told I would be charged $417, the price of my original, much more extensive service. I left without receiving any service and was charged $417. But the most upsetting part was how unkind the experience was. I work a demanding job in DC and was trying to handle the situation responsibly. I called ahead, explained what happened, asked what I should do, and followed their direction to come in. Anyone working in this city knows that meetings run over. I was not asking them to ignore their policies. I was asking for basic communication and consideration. Instead, I felt like I had to repeatedly push just to get a straight answer about what I was being charged. That lack of transparency, and especially the lack of kindness, was incredibly disappointing. There are plenty of professional, transparent, and genuinely considerate salons in DC. I will be going elsewhere. read more

Michael remains a wizard (no surprise!) at making my hair dreams come true -- I have pretty thin hair and have always wanted more movement/volume. Went in to get a darker brown gloss, deep conditioning treatment and haircut and was so thrilled! He gave me a hassle-free, low maintenance cut that was so flattering. The studio itself is also spotless and feels very luxe. read more

Metropolis Salon - Darker hair gloss and lightly layered cut on thin hair! (one-wash post haircut!) - Hair Salons Near Me - Washington, DC, District of Columbia

Beautiful salon, they did such an amazing job with a layered womens haircut. Everyone was so friendly!

Great cut by Michael and great wash and head massage by Christine. Nice atmosphere. Never have to wait. Love the people.

Jacqueline was absolutely amazing! My hair was flawless and she is such an incredibly sweet and caring person. I even got layers and she was able to keep the length! It's been a few weeks now and I look at my hair every day and think about how I love it. Also the vibes of the salon are fab. Will DEFINITELY be back! read more

Metropolis Salon - Hair Salons Near Me - Washington, DC, District of Columbia

Michael did a great job with my haircut! This is my second time going to him for a short haircut. I was very happy with the results both times. He really pays attention to detail and takes care to make sure you like the look! The whole experience in this salon is lovely. Christina washed my hair and it felt like a gentle massage. The hair washing station is so relaxing, and you are surrounded by pretty plants. Some rainbow light was shimmering in the sunlight, and it was just so pleasant. They also offer you water, coffee or tea. My haircut cost $145, which is not cheap, but I think it's worth it for such a self-care treat. I will be back again. I highly recommend! read more

Metropolis Salon - Hair Salons Near Me - Washington, DC, District of Columbia

My coworker and I went to the salon on short notice to get blowouts. They were able to accommodate us and we're super friendly. The salon is bright, airy and clean. The staff are very welcoming. The shampoo was very thorough and I left with a fabulous blowout! Thank you so much, Metropolis! read more

I am SO glad I found this place! I moved to D.C. from NYC 2 years ago, where I had been going to the same stylist and a separate colorist for at least 15 years. I tried a few D.C. places that disappointed, then I found Metropolis! It has a wonderfully calm, quiet and relaxing atmosphere and a super friendly staff. Now I see Jaqueline for both cut AND color -and she is absolutely fantastic! From my very first appointment, she truly listened to my wishes and concerns (I have fairly thin and baby fine hair)--and she manages to deliver the perfect cut and color every single time! Beyond her talent, she is warm, kind, and a pleasure to spend time with. I also love the products the salon uses and sells - they feel very high-end and thoughtfully curated. I highly recommend Metropolis Salon! read more

Metropolis Salon - Beautiful color and layering - exactly what I asked for! - Hair Salons Near Me - Washington, DC, District of Columbia

walked into metropolis trying to make peace with a bad haircut from somewhere else. boxy, stiff, wrong length, just wrong. jacqueline took one look, asked the right questions, suggested a razor cut & said it would feel lived-in almost immediately. she was not exaggerating. i can air dry and it has movement, texture, shape. kind of cut where you feel like yourself. friendly, bright space. i'll be back! read more

Michael did a terrific job with my highlights and haircut. I have gone through 4 different stylists in the last ten years. They have all retired on me. I am hopeful that Michael's youth will make him my last and best stylist. read more

Great haircut, warm staff, very inviting atmosphere. Michael is very flexible and takes suggestions--he aims to please.

Great salon! Everyone who works there is extremely warm and they provide great service Services: Haircut, Hairstyling read more

Micheal did a great job on my haircut; I'm really happy with the results! He took the time to ask me a lot of questions about the style I would like and my hair generally. I appreciated that he was very detailed when cutting and his styling lasted me two days! The service was $150 + tip for those considering price point. The salon was very clean and well lit. The hostess offered me tea and coffee, which I thought was a nice touch. I'll definitely be returning. read more

Just received a great haircut and relaxing salon experience. I appreciate the care Michael and his team took in making me feel welcome and comfortable. He did a great job of listening to what I wanted for my hair and communicating throughout the appointment. read more

Metropolis is the kind of salon that start to finish feels right. Kristina starts you off with the best check in and wash experience- her hands are divine. Michael cuts my hair and my fiancée's hair - great every time. Jacqueline just cut my mom's hair today and she really looks wonderful. I appreciated that Jacqueline really listened to my mom and what she needed. You really can't go wrong here. Lovely humans, immaculate vibes and a super clean salon. 100/10 read more

I just moved to the DMV area from out of state. I'm always worried when I have to start over at a new salon. Jaqueline was excellent at cut and color. I feel so lucky to have found this salon. read more

Wow, what to say about this place. I rarely get anything fancier than a Pro-cuts/Sports Clip kind of hair cut. It's hard for me to justify spending so much money on a fancy salon where I feel like the place charging $30 bucks next to the Family Dollar can probably do just as well... I'm a changed woman. I wanted a drastic change and trusted my Yelpers and this five star rated salon. From the time I walked in to book an appointment to the time I left, I felt special and very well taken care of. I had Eli and she was AMAZING. I've read the reviews to this place and can probably guarantee that you won't really get a "bad" person when you book it. I was with Eli for 3.5 hours and she made me feel fabulous. I had the balayage and a hair cut afterwards and it was worth every penny. Ugh, I can't believed I could have looked this fly a long time ago. read more

Metropolis Salon - Before and after with Eli- this woman worked magic - Hair Salons Near Me - Washington, DC, District of Columbia

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Jaqueline was fantastic! Friendly and cut was perfect. Overall vibe of Metropolis is great--very bright and welcoming.

Lovely haircut! Michael was the best hairdresser, very welcoming and kind. Great vibes.

Went here for just a haircut without shampoo and wash. I asked the hair salon upon calling if they would just do a dry haircut and they said "yes" and told me the stylist named Eli could do that. I turned down 3 other salons because they wanted to wash and cut my hair, when I specifically asked not to. When I got to the salon, Eli (who was very kind) was surprised about what I asked. She said maybe other stylists do it but she would have to wash my hair. Apparently she didn't get the memo about what I asked for. I caved in, after spending weeks looking for a salon and after driving an hour. I figured I'd go along with the wash now that I was there. Maybe it wouldn't be so bad....turns out, it wasn't to my liking. Eli is very professional and asked me several times along the way if everything was OK. She's very sweet so I didn't mind the cost and tipped generously just because of her bedside manner. The problem I have is with the salon itself, specifically the front attendant should never have said they would be able to do what I asked when they never told the stylist who'd be working on my hair about it. If you don't know for sure your stylists can do a type of haircut/style then maybe you should ask before I'm in the seat. I even sent pictures of my hair and asked if any stylist could do what I asked. They casually responded "yes Eli can do this" I'm attaching pictures of the cut. It is a nice haircut to the general public but for me (who it should matter to) it falls short since it doesn't look good when it's not blow-dried. My hair is different than most and I need it done exactly how I ask or it doesn't work well for me afterwards. I turned down other salons because I thought Metropolis would listen. Nope. Eli is a great stylist and very professional. She was very kind and gentle the whole time. It's clearly the salon's front desk fault for talking about something they didn't know or ask Eli about. If it weren't for her kindness, I would have given this salon 1 star. read more

Metropolis Salon - Hair Salons Near Me - Washington, DC, District of Columbia

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No, Michael, the problem is that you were not clear. I was confused and even told you as much when you decided you couldn't help me. You were unwilling to clarify as I had asked. Now you're gaslighting me and all reading these reviews. read more

Wonderful place! Roman is amazing. Love my hair. Everyone is so friendly and welcoming. Definitely recommend and will revisit soon!

Yes. Yes. Yes. Thank goodness for the internet (Yelp), so that we can find exactly what we are looking for. Metropolis delivered EXACTLY what I was looking for. The atmosphere was calm and clean and bright and relaxed. They offered me a beverage: coffee, water, wine, or Prosecco, who can say no to Prosecco? But actually, the utmost marker of service at a salon for me is that they offer me a drink, and Prosecco takes the cake. I love gettin my hair washed and they did It just right, including a little hair massage. So pleasant. Michael was great. Very professional and kind and gentle, while still reminding me I really need to get my hair cut ( I do REALLY need to get my hair cut). AND, they don't just talk the talk, they walk the walk. They say they require proof of Covid vaccination - and they checked! The debate on whether to require vaccination or not is so politically fraught - but I SOOO appreciate that they made a decision and stuck with their it and are actually enforcing their policy. Not only did it make me feel safe, but also showed their integrity as a business who is committed to their patrons' health. If I were a local, I would now be a regular at metropolis. read more

TLDR: DO NOT LET ELI CUT YOUR CURLY HAIR! THE OWNER IS UNPROFESSIONAL WHEN THEY SCREW UP! LOOK AT THE PICTURES OF MY LOPSIDED HAIRCUT WITH UNEVEN BITS IN THE BACK! I went into Metropolis in person to ask whether they had anyone who knew how to cut curly hair like mine. I told them my hair was difficult because I'm allergic to styling products so my hair needs to be cut so it lays right on its own. The very nice woman at the front desk told me that Eli or the owner could do it and booked me an appointment with Eli the following week. I also asked whether it would be okay if I brought in my own shampoo and conditioner because I was allergic to most kinds and she said it totally was. I told Eli I wanted only a couple of inches off, conservatively long layers, and no hair above my shoulders. I also told her that putting in shorter layers doesn't work well for me because shorter layers don't curl well on me. My hair was kind of frizzy that day because the my shampoo and conditioner formulas had changed and they weren't working as well for my hair anymore. Eli talked me through the haircut, and I was optimistic, but as the haircut went on I got kind of worried. When she was done, my hair was a puffy, uneven mess. I had never left a salon with my hair looking anywhere near that bad. I pointed out that the very bottom of my hair was noticeably longer on my left side. She trimmed the bottom a bit on the left until she said she didn't want to cut any more off, and frankly it was making me a bit nervous, so I said okay. She said that she could wet and dry it again, and I told her that I didn't want to damage it by heat styling twice in one day. She said that if I let her rinse and dry my hair again, she could spruce up the cut and shape afterwards. I told her that if she was offering to style it again for my benefit, then no because I didn't want to heat damage it again, but if she wanted to style it for her benefit because she thought it would help her finish cutting it, then okay. After she rinsed my hair and left me under a machine that took *forever* and only dried the top of my hair, she didn't go over my hair to spruce up the cut like she said she would. When I asked her to trim the uneven pieces in the back, she fluffed them up into the rest of my hair and told me they were fine (they're not). I put my hair up in a bun for several days after that because I didn't want to deal with what Eli had done to my hair. When I washed and styled it as usual, I found that the bottom of my hair was still longer on my left, but the shortest layers were significantly shorter on my left than my right. Also, the way the very front layers were cut kind of interferes with my curl pattern. After a week, I called Metropolis to ask if I could stop in to speak with a manager because I thought it was best to show them the problems with the haircut, and I hoped someone would trim the weird uneven bit sticking out in the back because I couldn't reach it. After some back and forth about telling me I could come in that day and then telling me I couldn't, and the owner not calling me when he said he would, I called to check in and the owner got on the phone and acted very aggressive, telling me he had been there during my appointment like it was some sort of accusation, complaining that my haircut had taken over an hour and a half like it was my fault (when in reality I hadn't wanted to be there that long and was just doing what Eli had requested), telling me before I even had the opportunity to talk to him about the haircut that, well, *he* had some *feedback* for *me* (his emphasis), and that they don't revisit haircuts after 2-3 days, which no one ever told me when I got my hair cut even though Eli told me I could come back if it wasn't working. He also said he had overheard me talking about my conditioner and wouldn't be blamed for my hair being frizzy (which wasn't the problem, but he hadn't let me tell him about the problem). I asked for a text number or email address where I could send him pictures of what my hair looked like, and he told me I could go ahead and send them if I wanted but he never gave me info on where to send them. He also snapped at me that they don't give refunds and he wouldn't let me "push" what I was pushing, which I didn't understand because all I had asked for was to show them the haircut (because I didn't want them to tell someone else with hair like mine that Eli knew how to cut it) and for someone to cut the uneven bit sticking out in back which I had already asked Eli to cut when I was there the first time and couldn't reach myself. I hate to admit if, but after getting a bad haircut that will take months for the lopsided, short layer to grow out and having someone snapping at me and insinuating that I was a liar who was somehow trying to cheat him, I cried. read more

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Michael really listened to my hair goals. I loved how he paid attention to how I do my hair on a daily basis to determine what cut would best, it's the small details. He did such a beautiful job on my hair, and achieved my desired look! read more

Metropolis Salon - Hair cut - Hair Salons Near Me - Washington, DC, District of Columbia

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Fantastic experience here!! Super friendly staff + airy atmosphere. Michael gave me a beautiful layered haircut- which can be hard to find in DC! Prices also very reasonable for this area. Will definitely return. read more

I got a haircut from Michael today and I'm beyond impressed! The salon takes COVID precautions very seriously. He sanitized the chair and tools he was going to use (temperature was taken at the door and masks were on the entire time). I had a long, heavy, one length cut and had made an appointment based on a previous Yelp review. I let Michael know I wanted long layers for volume. He really listened and made recommendations based on my hair type/texture. He styled my hair with a diffuser after I said I wanted to nail down the quick natural voluminous "look" and it came out amazing!!!! He basically read my mind. I will definitely be coming back! read more

Love this place so much. I have incredibly fine, flat, stick-straight hair and Eli is the only stylist I've ever had who's successfully made it do anything interesting. She's fabulous at layering and my cut always looks phenomenal whether I style it or not, and is great at every stage as it grows out. She's also just a lovely person and the salon is a very aesthetically pleasing place. read more

I have been there 4-5 times and never been disappointed. Always great care and attention and I always leave with exactly the cut I wanted! read more

I called them first thing in the morning because I had a family emergency and couldn't make my afternoon appointment. I offered to reschedule to literally any other day, anytime. They said no and charged me $390 for cancelling. Just... be careful of that I guess. I'm sure they do a great job but it was stunningly shitty given my circumstances. read more

Eli Rabelo (short for Eliara) has cut my hair twice and toned it twice. My very white hair can get yellow, which creates a constant battle with blues and purples. And my cuts lean to edgy.....adventurous, androgynous. Eli is a virtuoso at both the cut and the color. She starts by listening. In our first meeting, she listened for awhile. And she delivered a beautiful and conservative straight line bob that was easy to gel back into a normal looking cut, and easy to wear out in an edgier look for a middle aged male. On Friday I showed up with blue hair, the result of too much anti yellow shampoo. After laughing at me she consulted with her colleague Michael and she invented a formula that totally fixed it. I literally walked in blue and walked out platinum, the natural color. But her real masterpiece is the cut I currently have, an asymmetrical inverted bob, super short in the back and sweeping long on one side. I have gotten so many amazing comments from friends and strangers. 'Beautiful'. 'Innovative'. 'Creative'. 'Sexy'. 'Outrageous'. 'Feminine'. I have never seen a haircut like mine on anyone, man or woman. The cut came from a glancing idea I had and texted her. She then thought about it, and found some photos to show me her her thinking. I did too. Then we met. And my wife had a view (Eli has also cut her hair). And we discussed. And she focused. She is so precise. So patient. So conscientious. So committed to excellence. And I am the totally lucky recipient of her amazing talent, dedication and brilliance. You can be as well. Just call Metropolis Salon. The place and the team are totally warm and cozy and welcoming and pleasant. read more

Richard and Michael are absolute pros. They are gifted stylists - color and cut - and, having followed them throughout their careers, I have never left their salon chairs feeling anything other than beautiful, nurtured, and confident. I am grateful for them. Thanks for an amazing transformation (again)! And, Christina is tremendous, too. read more

I had a wonderful experience here. Michael took the time to ask me how I wanted my haircut and really listened. I ended up leaving with one of the best haircuts I've ever had. read more

So glad I found this hidden gem. The best haircut I've had in years. Eli is sensational and gives 5 star treatment. I wasn't sure what I wanted, other than nothing too drastic but more than just a clean up. I trusted her recommendations and couldn't be happier. She is so careful and precise, never rushing like so many other places I've been. She took such good care of me after I had an exhausting day of work. Found my hair stylist for as long as I live in DC. Price is high, but absolutely worth it. read more

I am going to add to the five-star reviews, they are all legit! I have been living in DC for a couple of years and Michael is the third person I have gone to in my search for a stylist. I needed to find someone experienced to do the cut I wanted and decided to try Michael and Metropolis based on the yelp reviews. I did not want a simple cut. Michael executed it well and took my quirks and considerations into account. It is a short cut and he kept it soft and chic. There was never a point where I didn't feel confident through the process. He is very humble and genuine about his work and how he runs his business. I told him I had to come in and see if all of the 5-star reviews were actually true, he actually was a little embarrassed about the magnitude of accolades he is getting on Yelp, which makes him even more worthy of praise. If you are looking to switch things up in a bespoke salon in a cool neighborhood, I highly recommend Metropolis and Michael. read more

This was such a good experience! I was in a panic because my wedding stylist had fallen through, so a friend's sister had agreed to do my hair for the wedding instead- but she had no experience at all! So we went to Metropolis together and one of the stylists walked her through how to do my hair step by step. It was surprisingly fun, and the results were great, both that day and on my wedding day! read more

I've walked past this place for many years and finally went in. Great reception all around and a fun, awesome cut by Eli. She really listened to what I wanted and worked with me to make something easy and very cute/a little edgy. Highly recommend. read more

I had a hair cut with Eliara and I really enjoyed. She is very knowledgeable and was able to fix a big boo boo another hairdresser made to my hair a few month ago. She took her time to explain what could be done and I like the results. They are following all CDC protocols which is also a plus. read more

Very happy with my highlights from Ashley. My fine hair hadn't been touched up in ten months. ashley did a great job of blending the darker growth with my faded ends and brightening to the softer color I wanted. She explained what she was doing and gave me a chance to voice concerns at each point in the service. The Salon has a very relaxing vibe. Great experience overall! I happily recommend Ashley. read more