Scored the Nike Retro Dunk Lows (aka Pandas)! The store was clean and the associates were helpful…read more Instead of buying the shoe with a mark up, I remember this Shoe Palace had them in stock but sold out. I went in and found them restocked and Nike will be dropping them again 09/26. Pandas are a really popular shoe so resellers like to wipe out inventory, shrink wrap and try to make $50 to $100 for sizing. I noticed the resale market crash so it is not as crazy as before. The Nike Retro Dunk Lows go with everything and are very comfortable. Thanks Shoe Palace.

Associate Dey is very condescending and rude. You need to hire people who want to help customers.read more

Another yelper and I were walking around the mall to check out all the new eateries since we've…read morelast been there. When I saw foot locker I remembered I needed shoe laces for my kid since I ruined the original by trying to turn his nikes into the tie-less kind through an Amazon purchase (don't do it--don't pay the $10 it won't work). They were selling wide shoe laces which wouldn't work. A floor worker called up Cecilia (manager?) and she totally helped me out. She pulled out a bag of shoelaces in the drawer and found grey and 2 kinds of blue. Just really appreciate the extra help and kindness of this.

What advantage about this place is that you they carry almost all of the known brands from Adidas,…read moreAdidas, Converse, New Balance to Vans with limitless styles in classic, retro or modern footwear catering any gender or age. They also carry some nice clothing to suit one's taste. Prices are closed to outlet deals so no need to drive that far. Young staff are readily available to assist.

Wonderful selection of shoes. Customer service was excellent. The parking lot is a little strange…read morebut after you figure it out you're fine.

LOTS OF SHOES, BUT NEVER ANYTHING I REALLY LIKE…read more=========================================== I have been to this store numerous times, but I don't think I've ever purchased anything. The store is jam packed full of shoes, but I just haven't loved anything enough to purchase. Maybe I'll find something I like one of these days. They don't validate your parking unless you buy something.

I like going to this store, there's a girl there who is always so nice. I get my kids all their…read moreshoes there which is helpful. One stop for all, with a big family that's the way to go. But last Sunday the guy that I checked out with, seemed so impatient. Almost like he didn't want to help me. I had questions he told me to call customer service. Put the girl back at the front, I don't know her name but she is customers service you want. I've been going there for a long time and he didn't use my rewards because he said it didn't match what he had. I said can you input it again he said I did, I can't help you. Today I downloaded the app and was able to access my rewards account , i really think he didn't feel like helping me.

I love this WSS they have very good selection of shoes! The staff is very nice and attentive. It's…read morea very wide store as well and it's always clean in there! Good deals on shoes and clothes. I love how they have their own wss tshirts . I think it's 3 for 25 not to bad they look like pro clubs. Overall great store good customer service big parking lot! We came for a Christmas event they had toys and Santa clause and it was all coordination from management and staff to make it happen very wholesome

Only buy shoes at Sally's. If you go you will know why their service is the best. Go see Sally on…read morethe weekends. For the best prices only go here.

Sally's always comes through, they have great releases for families and Sneakerheads. The staff are…read morealways super friendly and knowledgeable, nothing but good vibes when I go there! Just a great family owned sneaker store, there's not many left. I can name some younger and older stores than Sally's that have already lost their Nike accounts. Keep it up Sally's, you're a staple of the community, they also have a store in Temple city.

Late & long overdue review for this location…read more These fools TAX that ass... just check prices on StockX & GOAT for yourselves. Yet, have horrible consignment terms compared to other reputable companies/stores: ex.: Flight Club. Save your time & money, and shop elsewhere. Note: as I mentioned, long overdue... pictures were prices compared to StockX prices at the time, when I took pictures from this location's store prices; back in 2021.

Not like round two Quick consignment turn around…read moreBetter selection then store at bottom Clean Good selection

Sarah is the best! I was feeling pain in my feet after walking 1 mile so I knew something was…read morewrong. We did a thorough scan and Sarah helped me figure out the perfect shoe for my long walks. I purchased a pair of Brooks and it was delivered to my house in less than a week. I can walk for miles without feeling any pain. Thank you, Sarah!!

Friendly and such a cool place to shop at! If you're looking for a specialty shoe store that…read morefocuses on running, then a Snail's place is your spot. They have a pretty cool machine that detects how you walk in order to recommend the best shoe for you. Prices are a bit high, but it is definitely recommended to pay a higher price for a quality shoe for your comfort. I ended up getting a pair of Altra Running shoes, after exchanging some Hokas that weren't the best fit for me. There serviced here is definitely professional, and I will be back in the future for new shoes.

On Sunday, August 24, 2025, around 3:45-4:00 PM, we visited the Adidas store at Santa Anita Mall …read more While inside, my 3-year-old son was holding his father's hand and touched the shoe display rack. The sharp edge of the fixture cut off part of his thumb, causing severe bleeding and intense pain. He cried uncontrollably, and we rushed him to La Verne Medical Urgent Care for treatment. I have attached photos taken after the wound was cleaned. Before treatment, there was heavy bleeding, which was very distressing for him and for us as parents. I am deeply shocked and disappointed that a major brand like Adidas would allow such hazardous store fixtures in a family-friendly environment. This unsafe design not only harmed my child but also poses a danger to other customers. My son has now suffered both physical injury and emotional trauma because of this preventable incident.

They have a minimal selection of Adidas gear; none of which says "California" or anything showing…read moreyou're buying it here in CA. I just was in the Adidas store on 5th Ave in NYC and they have several of the same t-shirts. I didn't see many items on sale... so you will be paying full price without trading in points in the Adidas app. The service was helpful and friendly! If I'm ever in the area again, I would stop by.

Everyone here is always friendly and nice. Every time I walk in, I'm greeted with smiles and…read morehello's. They also have a big room on the side that is reserved for all sale items. It is fun to browse through all of it!!

I went in to grab a quick gift...for the most part I knew exactly what I was looking for (candles)…read more I wasn't greeted or acknowledge, plenty of side bar conversations amongst associates. Scenario: Myself and another customer are being checked out at the same time on December 22nd 5:30pm. Customer A is asked "Is this a gift? "Can I remove the prices for you and send you with extra tissue?" Customer B is given a total, and sent on her way. When customer B asks if she too can have the prices removed she was stared at with the blank face, and told be the second cashier " it's a courtesy, we don't have to do that for you", as the original associate walks away. Customer B is left to remove prices herself and re wrap her own purchase while a third cashier walks up and whispers " is she OK? What is she doing?" Customer A is middle-aged, white woman. Customer B early 40's, Hispanic. The level of service was inconsistent and awkward. I was disappointed and embarrassed when I'm told that " it's a courtesy, and we don't have to do it for you"..... and THEY DIDN'T do it for me. Lovely that every customer after me that was checked out while I was attempting to re-wrap my purchase after removing the tags was greeted with a sugary, sweet attitude. All because I wanted the price removed in Store so that when the candleholders were re-wrapped the anthropology sticker at the end won't appear torn, but in pristine condition when gifted to a friend.

I've bought shoes here several times. Twice a year I get a coupon in the mail that is good for $25…read moreoff a pair of shoes. I have a problem buying shoes because I have narrow feet. If they don't have the shoes in stock they will order them for me at no extra cost. They are very patient, don't rush you to make a selection, and they are not pushy. I've tried on as many as eight pairs of shoes and there was no problem. Best shoes I've ever worn and great customer service! If they ever go out of business, I'll have to walk around barefoot!

After 10+ years working in the restaurant industry, I finally came here for a pair of slip…read moreresistant shoes! I usually opt for the cheaper options, but I wanted to get something higher quality, with better support. I arrived just before closing and Shirley helped me out. She took me straight to what I was looking for, sized my foot and even helped me try on my shoes! Absolutely amazing customer service and a reason to return in itself! Thank you so much Shirley!