This location is closed. I just tried to go on oct 24 th and it was a ghost town. Totally empty…read more theres a sign on the window suggesting nolensville rd location ‍

I'm an old guy so have little reason to go to Sally Beauty Supply or any other such place. They do…read morehave one item I buy occasionally so I go there as it's close. I had to be out early one morning (not my usual habit) so checked this store's web page to see when they opened. 10 AM it said; perfect I thought. I arrived just after 9 and saw that the sign on the door said they open at 10. A wasted trip was the result. When I went back later that day I had planned to mention the discrepancy, but the young lady who was on duty had such an attitude of don't care that I decided not to bother. Years ago my late wife went there and I frequently went along. Cheerful, helfpul employees were the standard, but the last couple of times I have gone that has changed. Oh, well, good help is hard to find, I suppose.

BIG SHOUTOUT to Crissy and Abya for making my 8-year-old baby girl feel so special with a…read morelast-minute request for an age-appropriate mini makeover. Thank you both for going above and beyond during a difficult time in her life. Crissy and Abya didn't just treat her like a child - they truly listened to her, talked with her, and made her feel seen and valued, like friends having girl time together. Your kindness, patience, and care brightened both of our days, and we truly appreciate everything you did to make us smile. Thank you for creating such a special memory for my sweet girl. -HUGS to you both!!

Larissa did my teen daughter's eyebrows today and I am very impressed. Being a blonde, it is…read moredifficult to get the perfect shade without going too dark. The color came out perfect! Even more impressive was the precise, symmetrical shape of her brows. Besides the above I found Larissa to be very knowledgeable and helpful with shampoo selection. She is sweet, smart, and beautiful!

We attended the grand reopening for this location and it was so lovely! The staff were super…read morehelpful, the atmosphere was energetic and full of great goodies! We spent some time chatting with the rep from Caudalie and members of the team Alicia and Katie. It was a great experience! They handed out free swag bags for making a purchase and being there to support the re-opening. The ribbon cutting was so cute! They had some promotions running as well for certain brands.

I love shopping at Sephora and typically there's great customer service but that does not apply to…read morethis location when Nas is working. I was told to wait in a certain area for an employee to help me locate a specific lip balm. Unfortunately, no one came, so when I spotted Nas nearby, I asked him for help. Instead of simply looking up the product, he proceeded to explain to me that he "knows the layout of the store" and insisted there was no possible way I had purchased this lip balm at Sephora a month ago and that I must be mistaken. I specifically asked him to look it up on his device, and he didn't. The entire interaction felt unnecessarily argumentative and condescending over something as simple as helping a customer locate a product. My friend then pulled out her phone, looked it up herself within seconds, and confirmed that the product was showing as in stock at Green Hills. Nas then walked away saying "one second," and shortly afterward began yelling across the busy store, "I found it! I found it!" rather than coming back to us or asking us to follow him. The store was packed, and I could barely even see where he was. I literally had to locate him by following his yelling. Once I got to the product, the shade I wanted was not on the display. It may have been stored underneath in the locked cabinets, but by then Nas had disappeared and never returned to finish helping me. After spending so much time insisting that I was wrong and that he knew the store layout, there was also no acknowledgment or apology when it turned out the product was exactly here in the store I said it should be. I ultimately had to find another employee, who was able to help me locate the shade I wanted. I was dissatisfied enough with the interaction that I planned to speak with a manager, only to find out from another employee that Nas is apparently one of the managers. That made the experience even more disappointing because with the kind of attitude he had he should be far away from management or front facing customer service roles but maybe he's not always loud and wrong. Regardless, the condescending and mansplaining approach was completely unnecessary.

My partner and I are taking a road trip, so of course, my goal is to visit every Lush shop along…read morethe way. Today we visited Lush in Nashville at the Mall at Green Hills, located at 2126 Abbott Martin Rd. The team members greeted us as we walked in and were super nice, offering assistance and demos but this was a quick visit as we popped in on our way to lunch. The shop was nicely laid out with bath bombs being displayed on the wall in the back. I've only ever seen this done in shops in the UK and Ireland so that was fun! It was very spacious, well-stocked and easy to navigate.

What amazing customer service! My daughter lost her tooth in her store and they made her feel so…read morespecial , they let us try a bath bomb so we could watch it and also gave amazing recommendations, you can tell the employees love their job and made us feel so special! Thanks again !

OK lets just say what needs to be said....if you've seen my photo you know why I spend a good…read moreamount of my time at ULTA Beauty. LOL Pink hair has certain requirements and I can just let you know now that I don't wake up that way! I LOVE this ULTA! Its one of the largest stores Ive been to and has a lot of products that the smaller ones may not have. This ULTA is also at Coolsprings Mall so its super convenient to just pop in while I'm at the mall for other stuff. Ill be honest, its never really a "pop in", its usually what I like to call a meandering. My husband knows that if I'm going into ULTA its going to be a long wait or he should have something to do while I meander. If youre a lover of all things makeup and hair like myself you get what I'm trying to say! For all those men out there DONT FEEL LEFT OUT!! They have an entire section of mens products from Shampoo to Cologne! So if you need to smell nice for your significant other then you can pop in and one of the great ULTA associates will help you find exactly what you need! OR if you need a great stocking stuffer....and ULTA gift card is NEVER a bad thing!! (ur welcome ladies!) ULTA has everything, bodywash, shampoos, styling tools, perfume, makeup(over the counter and higher end), and so so SO much more...this is why its a meander and not a pop in. lol. The staff at this ULTA are amazing and always willing to help when needed but also happy to leave you to your own devices which is nice in my opinion. Sometimes I like to try something new and being left to do that without a sales pitch makes it that much easier to do that, but I know that if I have a product question they are there and ready. They also carry higher end makeup selections and usually have an expert for that brand in store so color matching and asking specific questions is a breeze! Overall I will always choose ULTA for my products because the return policy is amazing. If you purchase a product and don't like it, its not the right color, its doesn't work well for you, or u have a reaction to it, return it! Even if you have used the product a couple times you can return it, that's nice when you have sensitive skin and things don't always work for you. So pop in and meander around, get your brows done and find a new product you didn't even know you needed!! They have millions of them to choose from! Im sure ill see you there lol.

I went in to buy a hair dryer and was thrilled to see a sign for 50% off underneath the one I…read morechose. When I went to check out, the hair dryer showed the regular price. The cashier went to grab the sign to show the manager and the manager looked at the sign for a while and said, "This is only for the white hair dryer and yours is blue." I said I would run back and grab a white one to which she responded in an annoyed tone, "We don't have anymore white ones." I told her that was really crappy to have a sign for 50% off underneath a certain make/model of hairdryer when it wasn't for one currently in stock. She rolled her eyes, and said, "Oh well" and walked off. She was completely rude and unprofessional. Meanwhile, the cashier kept apologizing. I've been shopping at Ulta for years , but I won't be returning to this location.

Yesterday I stopped in to the Cosmetic Market simply looking to buy a candle for a friend's…read moreupcoming birthday. (I love that you all carry Archipelago candles!!) I was greeted warmly by all 3 of the girls who were working. Then "Olivia" stepped forward to assist me. I remembered I needed a good SPF for my face this summer. She listened well, and then recommended two different products for me, and explained the benefits of both. I purchased the SkinCeuticals "Physical Matte UV Defense", but she also made me 2 samples of other products that would possibly meet my sensitive skin care needs in the future. My experience there yesterday was incredible, I left with the perfect sunscreen, 2 candles, a birthday card, and the birthday gift perfectly wrapped in tissue paper! Olivia was the highlight of my day!

I went in to get the Ambre Blends fragrance and so happy that they had it. I love that they carry…read moreall the high end products that I love and don't have to go in to the Salon to buy.

Newish store, I think opened in last year or so. First time in today and unfortunately didn't have…read morethe best customer service experience. I was in for about 7 minutes and there were 4 employees working that I saw. 0/4 said hello to me and 0/4 asked me if they could assist me with anything. I was lingering just waiting for someone to ask to help me and give them a chance. Nada. On top of that the soaps smelled awful, very strong like flowers at a funeral home almost. At least the few I smelled while there. Really it's all about customer service, so I wish I had a better experience. I hope they work on that, as there were so many employees just sitting around not engaging. I was one of two people in the store so no excuse. Love a good homemade soap. But Buff City needs to up their game.

I love the scents, culture, and staff at Buff City Soap - this was my first visit to this location!…read moreI rarely make it over to this area and it's a heavily congested plaza shared with Target, Panera, etc off Old Hickory Blvd near I 65. This store seemed a bit larger than the Franklin and Green Hills ones and was gorgeously laid out. The staff were very friendly and helpful. For laundry powder - you can go with one of their already blended staple scents (I personally love Commando) or make your own - one staff helped me blend Patchouli and Sandlewood that I really enjoyed! I also love getting gift items here! Don't forget to reuse your containers for $1 savings and they are currently running a deal $50 spent = free hand soap next year every month with a minimum $25 purchase.

I love the Whole Body store and that it's separate from the grocery. They have all the major…read morenatural branded nutrition supplements, skin and body care, bulk herbs, and random items - candles, clothes, kids' toys, soaps, and a large shelf of essential oils. The selection is quite large and it's pretty fun just coming in to browse. Ever since Prime member deals started, there have been quite a lot of pretty good deals on items I use on a consistent basis. I really enjoy walking in and seeing what new products they've added and what sales are going on.

I walked in with my sister neither employee acknowledged us. Then when I checked out I got my…read morereceipt placed on the counter and no bag. I felt that my business wasn't welcome. I felt as if I bothered them because they were standing at the counter talking the whole time we were in the store.