We attended the grand reopening for this location and it was so lovely! The staff were super…read morehelpful, the atmosphere was energetic and full of great goodies! We spent some time chatting with the rep from Caudalie and members of the team Alicia and Katie. It was a great experience! They handed out free swag bags for making a purchase and being there to support the re-opening. The ribbon cutting was so cute! They had some promotions running as well for certain brands.

I love shopping at Sephora and typically there's great customer service but that does not apply to…read morethis location when Nas is working. I was told to wait in a certain area for an employee to help me locate a specific lip balm. Unfortunately, no one came, so when I spotted Nas nearby, I asked him for help. Instead of simply looking up the product, he proceeded to explain to me that he "knows the layout of the store" and insisted there was no possible way I had purchased this lip balm at Sephora a month ago and that I must be mistaken. I specifically asked him to look it up on his device, and he didn't. The entire interaction felt unnecessarily argumentative and condescending over something as simple as helping a customer locate a product. My friend then pulled out her phone, looked it up herself within seconds, and confirmed that the product was showing as in stock at Green Hills. Nas then walked away saying "one second," and shortly afterward began yelling across the busy store, "I found it! I found it!" rather than coming back to us or asking us to follow him. The store was packed, and I could barely even see where he was. I literally had to locate him by following his yelling. Once I got to the product, the shade I wanted was not on the display. It may have been stored underneath in the locked cabinets, but by then Nas had disappeared and never returned to finish helping me. After spending so much time insisting that I was wrong and that he knew the store layout, there was also no acknowledgment or apology when it turned out the product was exactly here in the store I said it should be. I ultimately had to find another employee, who was able to help me locate the shade I wanted. I was dissatisfied enough with the interaction that I planned to speak with a manager, only to find out from another employee that Nas is apparently one of the managers. That made the experience even more disappointing because with the kind of attitude he had he should be far away from management or front facing customer service roles but maybe he's not always loud and wrong. Regardless, the condescending and mansplaining approach was completely unnecessary.

I went in to get the Ambre Blends fragrance and so happy that they had it. I love that they carry…read moreall the high end products that I love and don't have to go in to the Salon to buy.

I stopped in this week needing a combination of makeup and skincare items. Vanessa was the…read moreassociate who assisted me and was absolutely lovely. She gave me great recommendations for my sensitive skin and was very patient as I was carrying my baby around the store. Their selection might be limited to what corporate companies have but the quality of products and friendly atmosphere will keep my support!

OK lets just say what needs to be said....if you've seen my photo you know why I spend a good…read moreamount of my time at ULTA Beauty. LOL Pink hair has certain requirements and I can just let you know now that I don't wake up that way! I LOVE this ULTA! Its one of the largest stores Ive been to and has a lot of products that the smaller ones may not have. This ULTA is also at Coolsprings Mall so its super convenient to just pop in while I'm at the mall for other stuff. Ill be honest, its never really a "pop in", its usually what I like to call a meandering. My husband knows that if I'm going into ULTA its going to be a long wait or he should have something to do while I meander. If youre a lover of all things makeup and hair like myself you get what I'm trying to say! For all those men out there DONT FEEL LEFT OUT!! They have an entire section of mens products from Shampoo to Cologne! So if you need to smell nice for your significant other then you can pop in and one of the great ULTA associates will help you find exactly what you need! OR if you need a great stocking stuffer....and ULTA gift card is NEVER a bad thing!! (ur welcome ladies!) ULTA has everything, bodywash, shampoos, styling tools, perfume, makeup(over the counter and higher end), and so so SO much more...this is why its a meander and not a pop in. lol. The staff at this ULTA are amazing and always willing to help when needed but also happy to leave you to your own devices which is nice in my opinion. Sometimes I like to try something new and being left to do that without a sales pitch makes it that much easier to do that, but I know that if I have a product question they are there and ready. They also carry higher end makeup selections and usually have an expert for that brand in store so color matching and asking specific questions is a breeze! Overall I will always choose ULTA for my products because the return policy is amazing. If you purchase a product and don't like it, its not the right color, its doesn't work well for you, or u have a reaction to it, return it! Even if you have used the product a couple times you can return it, that's nice when you have sensitive skin and things don't always work for you. So pop in and meander around, get your brows done and find a new product you didn't even know you needed!! They have millions of them to choose from! Im sure ill see you there lol.

I went in to buy a hair dryer and was thrilled to see a sign for 50% off underneath the one I…read morechose. When I went to check out, the hair dryer showed the regular price. The cashier went to grab the sign to show the manager and the manager looked at the sign for a while and said, "This is only for the white hair dryer and yours is blue." I said I would run back and grab a white one to which she responded in an annoyed tone, "We don't have anymore white ones." I told her that was really crappy to have a sign for 50% off underneath a certain make/model of hairdryer when it wasn't for one currently in stock. She rolled her eyes, and said, "Oh well" and walked off. She was completely rude and unprofessional. Meanwhile, the cashier kept apologizing. I've been shopping at Ulta for years , but I won't be returning to this location.

My partner and I are taking a road trip, so of course, my goal is to visit every Lush shop along…read morethe way. Today we visited Lush in Nashville at the Mall at Green Hills, located at 2126 Abbott Martin Rd. The team members greeted us as we walked in and were super nice, offering assistance and demos but this was a quick visit as we popped in on our way to lunch. The shop was nicely laid out with bath bombs being displayed on the wall in the back. I've only ever seen this done in shops in the UK and Ireland so that was fun! It was very spacious, well-stocked and easy to navigate.

What amazing customer service! My daughter lost her tooth in her store and they made her feel so…read morespecial , they let us try a bath bomb so we could watch it and also gave amazing recommendations, you can tell the employees love their job and made us feel so special! Thanks again !

Anytime you walk by or near a Bath & Body Works, you have to stop and at least sniff a few…read morethings...those are just the rules! So I did just that while wandering around Cool Springs Galleria. I popped in, was greeted immediately, and then assisted when I asked where the men's fragrances were. I popped over and sadly they did not have the candle we enjoy, but the others were a close second. The store is clean and always well stocked, so well that it can be hard to maneuver around when there are lots of folks shopping. Overall, good trip into to B&BW!

I stopped in today for hand soaps . They are having a Black Friday sale $2.95 hand soaps . You…read morecan't beat it . I got this polar bear candle holder . It's so pretty ! Perfect for winter. Very sparkly .

I was completely hopeless until I visited the Cosmetic Market in Brentwood. Ladies would turn…read moretheir head in disgust at the mere sight of my visage. Between my crusty skin and devastating, unhealthy hair who could blame them? But Jules and Olive rescued me. They dedicated hours upon hours upon hours to me. They even pitted themselves against each other in competition for my very soul. Okay, not my very soul, but the decision (you must understand) to choose between Kevin Murphy and Oribe products is a very important one. I am forever indebted to the Cosmetic Market in Brentwood as well as to Jules and Olive. The true heroes.

Whatever you do, do not buy the Therapy brand eye brow pencil! It was expensive and didn't last but…read more3 weeks and I didn't even use it every day. When I took it back they said it was used so I couldn't get a refund. When I asked for a discount they said I could use my reward points. So disappointed. I get better customer service at Sephora or Ultra! i have used other Therapy products, which they push because the owner/founder is the owner of the market and brand, do not last or stay on.

I had a nice shopping experience in this store today . The girl working was very helpful and nice …read more Some of the other supply houses are not so friendly. I found everything I needed , check out was a breeze . I wasn't asked to download an app or asked for id because I paid in cash . No hassle , no fuss . I stopped shopping at this store some years back for snotty workers . State has stepped it up . We as hairdressers spend a lot of money in these places . If I have a question about a price or a product , I don't want to be told in store to check the app on my phone . That happened to me at another place . I will be back this location .

Their hand cream advertisement on the window caught my eye - I'm a sucker for good hand cream,…read moreespecially in the winter. Decided to check this location out and the employees were warm, welcoming and helpful. Only purchased a hand cream but I'm now intrigued and would like to try additional products in the future. The staff were eager to assist so they probably would have helped me find additional products had I been in the market for such. Great experience.

I always get my perfume here. The staff is helpful and kind. Would recommend for others to come by…read moreand at least test their products.