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Brentwood, TN

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Buff City Soap

3.0 (2 reviews)
Closed • 11:00 am - 7:00 pm

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1 year ago

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10 months ago

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Buff City Soap

Buff City Soap

4.3(7 reviews)
5.0 mi•Green Hills

Visited: 12/7/25 15:45 Intent to Purchase: Yes…read moreMade Purchase: No I was so eager to walk into the store and purchase several products of Commando laundry soap and Spice Spice Baby candles (which the website showed after having just left the store out of stock [at this specific location], after literally seeing a plethora of SSB candles on the shelf). My mind was changed when I began to feel like I was inconveniencing the Soap Specialists towards the end as I had to, multiple times, walk over (them never having left behind the counter until the very end) and ask my questions...after the SS went to the back to check if they had a specific scent available in the gift bundle, all that was said was "I'm sorry, we don't." and when back to her post. Personally, I would have rather the communication have been, "I'm sorry, we don't have that bundle pre-made. Would you like me to make it for you real quick?" or a response informing me why making it behind the bar wasn't an option...by that point the Q&A's became close-ended. I was disappointed by the quality of customer service and ultimately left without making a purchase.

I had looked this place up and was super excited to come came here. They have a wide variety of…read morebaths and laundry soaps and products. At the time that I came to visit this location, it was on a weekday and there were three employees working and not one person greeted me. They had an amazing conversation amongst themselves which was intriguing to hear. I walked around the store smelled every single scent still not even a communication of how are you doing? Can I help you with anything? Can I explain something to you? The customer service was horrendous. I reached out to corporate because I don't know what there model is. I decided to purchase several items as gifts and I didn't receive as much as a thank you. I'm not sure what's going on at this store or location, but they need some additional support that are management even some training for the employees. I like the products however I did not like the experience. I hope that your experience is better than mine. good luck!

Photos
Buff City Soap - Body Butter (green tub), Lotion Bar (white stick), "All Hail the Queen" soap, and chapsticks

Body Butter (green tub), Lotion Bar (white stick), "All Hail the Queen" soap, and chapsticks

Buff City Soap
Buff City Soap - Inside

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Inside

Private Edition

Private Edition

4.8(24 reviews)
4.7 mi•Green Hills
•$$$

In the [redacted] years I've lived in Nashville, I've never noticed Private Edition. I mean, I…read more*guess*, I sorta did as I flew* up and down Hillsboro. I recall spying out of the corner of my eye a shopping center that wasn't a mall. But, being that I shy away from shopping as a rule, it was unlikely that I would stop at a place not connected to other places so as to make any shopping I *had* to do efficient and time effective. So, no stops at the place I sorta paid attention to for [redacted] years. Is that clear? But then a time came when my reluctance to shop was paired with my refusal to be around people and my need to buy presents. You keeping up with all this? I know it's a lot. So, factors in place, I needed options. It was then that I sorta remembered this place in Green Hills that *might* have some things I could use/buy/ship and I got to searching the interwebs to make sure of it. I was in the market for fancy lotion. I knew I was in the right place because the 'lotion' was called 'moisturizer.' I really got the hint when I saw the price point. This isn't Jergens, folks. Thankfully, in addition to a picture and price point, the inventory came with copy. I could read flowery language that made me feel good about the purchase I was to make. I mean that sincerely. If you're going to drop coin on a luxury, you should know what you're getting. I felt as though I was reasonably informed enough to know what I was getting. I picked the product, ordered, paid, had it shipped, and tracked the shipping like a hawk. I was determined not to let this magic cream fall victim to a porch pirate. It arrived. It was opened. It was oohed and ahhed. It was worth the money. *I would never do that...

I was visiting from out of town and forgot my perfume. I found this wonderful shop on Yelp and gave…read moreit a try. The salesperson listened to my likes and dislikes then directed me to what she thought I was looking for. I found the perfect fragrance! Wish I had more time to spend shopping!

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Private Edition
Private Edition

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Buff City Soap - cosmetics - Updated October 2026

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