They have amazing customer service! There is always enough staff to help you! They are very…read moregracious when you have made a mistake on your amazon return!

I used the 4676 Commercial St SE, Salem location to have antiques packed, insured, and shipped to…read morean auction house by them. It took a couple months after shipment for the items to be inspected by the auction house and then listed for bids. When I saw the auction photos, a WWII Navy battle lantern with one crack across the corner of a thick glass lens had arrived with that same lens shattered. When the auction house was notified that this was not the condition the item was sent in, the auction house said that overall the shipment wasn't packed well and avoid this location. As a lessor valued item in the lot, an insurance claim so long after sending wasn't worth the effort, and the remaining items were intact. The service here has always been friendly and prompt, and I will continue to use this shop. Not when shipping antiques... I tried to respond to the owner by email, to give greater details in writing and provide photos, but apparently their email address is not routinely monitored, and no response after a week. Note that the UPS Pack and Ship Guarantee says if your item "is damaged or lost in transit, you'll be reimbursed*." Because of that sneaky asterisk though, I wouldn't count on it. Restrictions apply. Participating locations only. No mention of it.

I rarely have ever seen an independent depot for mail/notary and other services. Ms. Linda took…read morecare of everything we needed in a flash, for a lower rate than other businesses I had spoken to! I would choose this spot over others and as a newcomer to Salem, I can say this will likely be a frequent stop for me!

Covid Safety Warning: one employee who works out front does not wear a mask and they do not seem to…read morelimit the number of customers in the very small store front. They are extremely slow so you'll be there a while in a risky situation. While I like to support the mom and pop stores, this is unacceptable so I won't be back.

Walked us through the storage process as we slowly plan out our move for the future and got great…read moreinfo from Cherry Ave Storage! Great team, informative, store was clean, and the two ladies were amazingly kind and helpful. Can't wait to use this place!

Never have I dealt with a more incompetent worker! There was a new lady there who I've never seen…read moreor worked with (this was the last weekend of May 2021), Martee I believe, and she had no idea what she was doing. I've worked a lot of jobs, and totally understand being new and having to adjust to a new job. But this level of ineptitude was unmanageable. She didn't know any policies or rates, and kept referring to her "field supervisor" who of course I couldn't speak to for some reason. I probably won't be going back there anymore because of it. I hope they figure out how to train new employees or get rid of her.

I highly recommend Portland Movers Company…read more I used Portland Movers Company 2 times recently. First for moving from my things from my sold home to storage until I found a home to purchase and then a second time from storage to my new home. For each time from the initial contact for the appointment to the final move I could not have asked for better service. All of my questions were answered, I was informed the evening before and the morning of the moves of arrival times so I was prepared. The movers took great care of my things even though they worked quickly and ensured things were left where I wanted them.

I rarely write reviews, but this one is warranted. We booked Portland Movers Company for a full…read morepack and full move between two units in the same apartment building. We paid for full service because we are both currently injured and could not do the work ourselves, and we came to them through a family recommendation. The crew was scheduled to arrive between 11:00 and 12:00 and showed up around 2:00. We were told there had been an accident, and we understand things happen. But by the time they arrived, we had already packed everything except the kitchen ourselves. Packing the kitchen alone took them roughly three and a half hours, and even then the refrigerator was never emptied and items were left sitting on the counters. The team seemed very inexperienced. They needed direction on the simplest tasks, had zero spatial awareness, and moved at a snail's pace. They were also strikingly inefficient, taking a single item at a time to the elevator and riding up to the new unit instead of loading it first, and theykept doing it even after we suggested otherwise. Eventually we asked them to stop handling our dressers because we were worried about damage and about someone getting hurt. To keep the time and the bill from spiraling, we moved boxes, cleared out both closets, and carried furniture ourselves. It is not an exaggeration to say my partner and I did at least 60% of the move. I ended up moving two large dressers on my own with an injured ankle because they couldn't figure out how to maneuver it into the closet. Afterward we sent a detailed message, and owner Natalya called. The conversation centered almost entirely on the late arrival. The labor we ended up doing and the unfinished kitchen and refrigerator were never really engaged with. When we raised how inexperienced the crew seemed, we were told they had more than 10 years of experience, which flatly contradicted what we had just watched. The most she offered was a $100 discount, which she described as the entire profit on the job. We have used movers several times before for larger and more complicated moves, and every one went better than this. I would not recommend this company.

I was in need of movers again since I have used All Around Movers I wanted to use them again. I…read morecalled Don, and this time I only needed two guys and a truck. It was simple this time, from point A to B, then C. They pick up a new couch for me. I had one of the same workers from last time. He was still professional and a hard worker. I had one mirror hiccup that something got put on the truck that wasn't going with me, but that was my fault for not giving better instructions. They offer to put together my new couch, but I had that covered. I need them to move the heavy stuff. They did another outstanding job, and I will recommend them to anyone. Side Note: Photograph all your things before and after. If something gets broken, you need proof. They do offer free insurance, but they need documentation.

Do not use this company. They recklessly packing my truck for a long distant move and damaged the…read moremajority of my furniture then refused to accept any responsibility. They would not let me file a claim even though the contract has insurance. Very very sloppy work. They did not used the provided padding or straps. Placed items directly on the truck floor and left trash in the truck.

These guys are the best! Just helped me move last week, such a nice group of people. They had all…read morethe tools necessary to get the job done fast while still being careful with all my furniture. Definitely will be using Smooth Moves again!

From the owner: Smooth Moves is a loading business that provides you with professionals to move your belongings…read more We do not provide transportation, we leave that up to you. The reason for this is to keep the cost to you as the consumer down.

Used them multiple times for me and my clients; great movers. Can always get you out of a place…read morequick and efficiently

I was very pleased with the work that Shawn and his crew did! They were on-time to the minute;…read morethey worked hard; they moved fast; they communicated very well; they were professional to me and my wife; they were friendly and courteous to my young children; and they treated all my property with respect and skill. If I were EVER to move back to the Salem area (may that never happen), I would hire The Specialists to move my stuff again in a heartbeat!

Fantastic workers! They were well equipped with hand carts and carefully thought out each item,…read moreThey took direction well and were in constant action. I won't hesitate to use them again!

I had an extremely stressful move planned. I needed a container of books and furniture (lots of…read moresmall boxes) moved into an apartment with two sets of stairs. The day was warm. I worked with the four men and we were all sweating. I appreciated their professionalism, friendliness, and music selection outside my door. About $754 for 4 men for 3 hours. I tipped them 50 bucks each because it was hard work getting all my belongings up two sets of stairs.