I visited the Lititz Saladworks around 6:30 PM on Saturday, August 1, and had one of the worst customer service experiences I've had in a long time. My husband walked up to the counter ready to place an order, but there was no one at the register. We could clearly hear several employees in the back room laughing and talking, yet no one came out to acknowledge us or even say, "We'll be right with you." We waited for about five minutes before deciding to leave because it was obvious no one was interested in helping paying customers. The most disappointing part was that as soon as we walked out, one of the employees came out--not to serve us, but seemingly to make sure we had actually left. This wasn't a busy rush with overwhelmed staff. It felt like the employees simply chose to ignore customers. If this is the level of service being provided, management needs to address it immediately. We won't be returning, and I certainly can't recommend this location to anyone expecting even basic customer service. read more

Not very fresh! For $14, It has chix breast from a bag. I am limited to what I can have on my salad because of allergies. I had mix of lettuces, Cucumbers, Onion, Roasted broccoli. Gotta do better with fresh! I usually pack my own food, But my job asked me to Work some this afternoon. Sorry, I won't be back. Cava is so great, But not enough time to drive there. Cannot believe this place is making it! read more

More and more Saladworks just isn't living up to what it used to be. Stopped by this location as we thought a dedicated store would be a better option than the ones we visited in the Giants in Harrisburg. Only 2 other people dining here on a Thursday around 6pm and one getting a to go order. A man looked at us and continued to refill some toppings on the bar before gruffly asking "What'ya want?" I repeated my order twice as I didn't think he heard me and he just said "I heard you the first time. I wanted to know for here or to go?" He then preceded to fill my husbands order while another girl came from the register to help me. I ordered a Bentley salad with lobster bisque only to find out they were out of the soup so I went without that. Portion wise its mostly lettuce with a tablespoon of toppings (5 max) and dressing. You can add more toppings but at almost $1 each I don't think its worth the price. Location is small and quiet, we could hear almost every conversation. They did do a lot of take out so I think the dine in is just if you're really hungry. May or may not be back. Depends if their prices keep going up. read more

Although the salads are very good and you can choose your toppings there are a few big downfalls. 1. For a salad that costs a whopping $12 the portion is quite skimpy. The thin plastic bowl it comes in has a massive slant so the top looks like a lot but the bottom is a very small amount of food and is even raised in the middle 1/4 inch so you get even less. 2. Also for a $12 salad if you ask for some extra topping they use a little portion cup and do not give you any extra. 3. They provide a tiny little cup of dressing for the salad. If you ask for one more they want to charge about $1.25 for it. You can get a whole bottle of dressing at the store for about that price 4. The crew serving me were as bland as a dead fish. I was being very friendly. The girl never smiled the entire time I was served but did say thank you. Overall I was quite disappointed with the experience or value. read more

Saladworks - Looks like a large bowlful. Not really. - Vegetarian Near Me - Lititz, Pennsylvania

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I won't be back. Why? Here are my reasons: 1. Stupid me. I thought with the name "Saladworks," I might be able to find good vegetarian/vegan options. But no. There was one vegetarian salad that I had to make vegan by omitting the cheese. They did have a vegan soup and a vegetarian soup. Let's not even talk about their sandwiches. 2. Their prices are ridiculous. I got a bowl of lettuce, a few different veggies with some chickpeas and a roll along with a bottle of water for over $10. That's crazy. 3. I'm not going to say I got food poisoning but I will say that just an hour or two later of eating there, my stomach gave me problems and I didn't feel well for quite a while. TMI So, no. I will not be returning. I will give them an extra star because they had decent service. read more

Saladworks - Greek Salad w/o Feta and Chickpeas added--Because somebody doesn't think salads are worthy of photos... - Vegetarian Near Me - Lititz, Pennsylvania

The minute I walked into this location I knew that I was going to have to write a review. My mother had a coupon but because it was "$9 salad day" coupons were out. My the ingredients looked bad..I mean, bad. The salad was brown. the avacados were disgusting and brown. I commented on the salad being brown but I was ignored as they were filling up my mother's salad. I then said again that I wanted spring mix only because the salad was brown -- still no comment. I got edamane.. I counted. 14 of them. Brussels sprouts, about 5 and then some peppers and jalapenos and onions. I asked how much it was to add on. Yeah, $1.99 per item. Don't know what they're smoking. The salad was really pathetic -- so was my mother's. There was hardly anything there. And I am not one that goes for quantity usually. I prefer quality but this salad was the size of a side salad that you get someplace like Outback. Definitely felt that I was eating someone's left over salad from the day before dredged from the bottom shelf of some employee's work fridge. The bread tasted sweet and wasn't good either. This, along with the fact that the staff was completely ignorant to what I was pointing out about the freshness of their pathetic offerings, makes me really want to give this no stars. Take your caboose over to Moe's and get your money's worth. Give this place a wide berth unless you enjoy old food and feel the need to eat as soon as you leave. I forgot my phone so I couldn't take photos. Probably just as well it was so sad. read more

When I walked into this establishment I had high hopes. The girl making my food was extremely disrespectful to me. As I was ordering she was talking under her breath about how I should've been more thankful towards her. While I was eating I could hear her talking about me and she was walking around giving me dirty looks. All I did was try to order and I wasn't not being rude or demeaning in any way. After this, it ruined my whole experience at Saladworks. It was my first time there and definitely my last! read more

I always get my salad at this salad works and everyone is very kind to me. I have a stutter and they're always very patient and kind. Food is always fresh and delicious! No complaints! read more

Not worth $11. We are talking salad and some toppings here. The already tiny bowl is only a quarter filled. Two stars go toward the food quality. Honestly just greedy type behavior. read more

First time at this location. Only second time ever. Tried a Cobb salad, loved it! Plenty to eat $9.79, great staff, very accommodating!

I love Saladworks and it's only improved now! The staff, Jamie Lynn, that helped me was so kind and helpful. The ingredients were fresh and there's always many options. My favorite Saladworks location! read more

So the registered trademark says "America's best salads" Apparently no one at the trademark office ever ate here, because they had, they would have denied that mark First, display salads are never fresh looking and look like rotten food. Second, huge salad - lots of greens little ingredients. Typically a full service restaurant's ( which this is not) salad will have at least a few ounces of toppings. Greek salad- literally half a scoop of feta, have 1/2 scoop of olives..7.99 Scoop equals tbl. No value - I used to a fan... The salad is worth that much "greens" anymore Very disappointed. read more

Saladworks - Trademark should revoked... Not America's best salad - Vegetarian Near Me - Lititz, Pennsylvania

I went here for supper with a friend, we thought it was odd the workers weren't wearing any kind of hair net. While the workers were making our food a lid for one of the salads dropped on to the floor. It was picked up and put on to the cutting bored instead of just being thrown away it was later thrown away but it was still on the ground then on the cutting board. The food was great! I loved my salad. Although half way through it i noticed a hair in my salad ^^^ no hair nets!! I picked it out and when on because of the line of people...later my friend found one in hers as well!!! Trash cans were full as well Over all this place is not sanitary!! read more

Good service and healthy food near Lititz. Consistently good service (better than some other saladworks locations). They usually have a lunch rush and a bit of a line during the week. read more

Saladworks - Greek salad - Vegetarian Near Me - Lititz, Pennsylvania

Half of the lettuce in my salad was rotten and totally disgusting. Not sure how a salad place can serve bad lettuce but I would recommend looking elsewhere! read more

I loved saladworks until I came down with a violent bout of food poisoning the morning after eating here. I'm pretty sure it was E. Coli due to the time it took me to recover and symptoms, which means someone here didn't wash their hands! My daughter also got a little sick from her salad. The service is great and they're very friendly and efficient. The salads are delicious, but absolutely NOT worth the pain I went thru! Unfortunately I will never eat here again. read more

I walked in and thought hey this is my kind of place... Lots of toppings and dressings. But how I was wrong. I ordered the buffalo bleu salad and sadly it was something I wish I could forget. In my opinion it was small for the price I paid (over $9) and way over-dressed. Too much bleu cheese and the chicken... scary. The chicken tasted like it was days, yes days, old. It had that old, sitting in the fridge taste. I was so disappointed. read more

Saladworks - Buffalo bleu salad with scary chicken... 11/30/16 - Vegetarian Near Me - Lititz, Pennsylvania

My daughters like this place. I don't. I have no problem paying good money for a good product. What I don't like is paying over $30.00 for 2 meals when the meal is soup and salad. My daughter built her own salad which includes 5 toppings. Fine. She wanted to add those little curly tortilla chips to it and they cost 69 cents. I realize they have to draw the line somewhere, but she didn't ask for another helping of chicken or anything premium. She asked for 3 cents worth of tortilla chips. The salads are fine. The service is fine. Just none of it is worth the cost. My kids will learn once they start paying their own bills. read more

They wouldn't accept their own coupon because I ordered online! This makes no sense.

What can I say....it's a salad! I love the fact that you can get a "make your own" salad which includes 5 toppings. Soups are hot for those cold days, but not home made. Panini sandwiches are made on thick sliced sour dough bread not thin slices that leave you wondering if there even was bread! Anyway... I will continue to make this a go to place. read more

Good location and great service. I only come in once and a while, and I never had bad service. The food is very good and worth the money. I usually grab a cobb or chicken ceasar. Only drawback of this place is the sandwiches, which always leave something to be desired. Of course, this is a salad shop so what do I expect? read more

This is by far the absolute worst salad works to eat at. DO NOT buy from this location. I had went in earlier today and was met by a short angry man. I'm not sure but I think he was the manager . He was very short when asking what I had wanted and seemed to have little or no experience dealing with customers and orders. The store was not taken care of, the floors were dirty, there were fingerprints on the windows and food cases and they were also super short staffed. I think he may have been the only one working since my 2 favorite girls no longer work there sadly. I feel like they ran the entire place considering this was the first time I've ever even seen this man and I'm a regular. read more

Good selection of salads, the prices are a little high but they give you large portions. I've been to Salad Works over 10 times and never had any problems with my order. There is a Starbucks right next door so you can grab some coffee after your meal. When I'm in town I will be back. read more

I love coming to this saladworks! The salads are always huge and fresh. The staff is always understanding and helpful. I have celiac disease and its nice to have a great place to eat that I'lI know is safe. The glazed pecans are delicious! read more

Do you like throwing money away? Do you like over paying for small portions of food? If you answered yes to these questions then this is the place for you!! I ordered 2 "build your own" salads because we don't like there standard salads. The ONLY thing they'll give you plenty of is the lettuce or spring mix after that be prepared to get pissed off. Every topping was counted and 5 is the magic number here. 5 slices of cucumber is 1 serving....wait make that 5 half slices of cucumber is 1 serving. 5 small pieces of chicken is 1 serving. 5 pieces of broccoli is 1 serving. Get the idea? Now if this was a $5 salad I wouldn't care but when they charge you $11 for a salad, it better have some substance to it!! Don't stand there and count every goddamn topping like you're a fucking account using an abacus. And dressing....well, you can guess how that goes. 1 small scoop and if you want anymore there's an up charge for that too. Now I will say the girl behind the counter was very friendly and was just following what she was told. One thing is for sure, next time I'll just rake the yard and throw some chicken on it and save myself 20 bucks read more

Good food and good service. My only complaints would be the prices and the speed at which the line moves, although I think a lot of that has to do with indecisive customers. read more

Saladworks - Clean friendly atmosphere - Vegetarian Near Me - Lititz, Pennsylvania

So overpriced. I could have gone to issacs and gotten a better fresher salad and soup for the price. They charged extra for everything!! I'm surprised they didn't charge me to sit and eat. The staff seemed overburdened to have made my salad. Just go to issacs if you want a salad... you will be much better off! read more

The salads here are overpriced but I guess that's true no matter where you buy a salad outside of the supermarket. I wish there was a bit more consistency between "salad makers" . Overall the place is decent and would have had three or four stars from me, but they only get two for this reason... when your posted store hours say you're open until 9:00, don't lock your doors before 9:00. I get you want to go home, just as much as I hate to be the last guy walking in at closing, but when I get to your doors at 8:58 (on my phone so it's synced with the time.gov clock) to grab one quick salad to go I expect your doors to be open! read more

I can't believe I got suckered into this. I was going to grab a salad at the Giant salad bar and wish I had. Definitely the worst salad I have had in a long time. Set your standard very low before you arrive. Or, hit up Wendy's or McDonald's. read more

the service was great. all the employees were happy, the salad and soup was good. recommended. read more

Saladworks - buffalo chicken salad. woot. - Vegetarian Near Me - Lititz, Pennsylvania

My wife and I love coming to this location regularly. We have been to a few other saladworks and this one always seems to have the fastest service. Those girls work hard and seem to enjoy their job. Would recommend 10/10. read more

Nice selection of salads or make your own. A little pricey, but you pay for quality. Service is great, I have no complaints. Try the buffalo blue! read more

Really good food, but very overpriced. The staff are friendly, but expect you to know exactly how to order as soon as you walk in.

Pickup order was messed up. They put chicken on a salad that was not supposed to have it. They also did not give us one of the drinks that we ordered. read more

Coming to this Saladworks location has been a lot better than other Saladworks, I've been coming to this location for a long time and noticing a reasonable difference between food making and associates, I'm not sure if the difference is the over outstanding management or if how happy the associates are now but other than the fact I do enjoy coming here everyday feeling a lot better about myself just like how everyone else makes me feel. Overall coming to this Lititz Saladworks has changed me. read more

This is a five-star restaurant in the fast food category. It is not a fancy five-star place. The food is very fresh and clean, well-presented. Their signature salads are terrific, but they will change anything you want to accommodate personal taste. My girlfriends and I eat here a lot and feel good that we got something both tasty and nutritious. read more

I would say go elsewhere if you can. Prices are ridiculous and even then the serving sizes are small. They always piss me off especially because I always want to order a create your own salad but I ask them to charge it as a garden salad (because it is cheaper and I only order vegetables). And each time they say that is fine and each time they still charge me for the more expensive salad! Workers are slow and you'll wait forever to get served anyway. read more

Love this saladworks location. They are always fast but friendly. Today, the sweet girl behind the counter dropped alot of plates during the lunch rush and instead of getting flustered she made a joke about it and everybody laughed. The service is always great, and my office loves it when I go there bc they pile on their orders. Keep up the great work! read more

I always love salad works, but this location especially! Everyone is so friendly and speaks loudly so you can hear what they are asking you! Online ordering makes it quick and easy! The best part is the delivery option! I tried it and it was brought to my house in a timely manor with a polite and friendly delivery man! Thanks for the yummy salads and great service! read more