The food at Sakura Teppan was good, and our waitress was very attentive. Unfortunately, our teppanyaki chef didn't say a single word while preparing our food. The entire experience was completely silent, which was disappointing because we came for the fun and interactive teppanyaki experience. Because of the lack of engagement, I'm giving our overall experience 3 out of 5 stars. read more

Sakura Sushi Teppan Steak - Sashimi Combo A - Teppanyaki Near Me - Surprise, Arizona

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What a dismal experience and grand waste of money. Pertinent fact: I'm a pilot and I've eaten Japanese food everywhere, so this isn't my first rodeo. Now on to the facts... The place is nice though a bit dated. The huge koi pond is a nice touch. All the teppan show tables are on one side of the restaurant. The regular tables on the other side. The food was horrendous. There were 6 of us and we ordered 5 different entrees plus an app, so it was a good sampling of everything. I asked the server (who was dripping with an attitude of, "I hate this job and I want to do only the bare minimum..."), what was good. She said the chicken katsu was especially good; so I ordered it. What arrived nearly 25 minutes later was a slab of 1/8th inch thick chicken breast that was so overcooked that it was a hard oval disc. The breading had been over-fried to the point of hockey-puck texture. It was so dry and tasteless that it could have been alligator and I would never have known. Just a hard, dry, tasteless, burnt little slab of chicken with a side sauce that tasted like thick Worcestershire sauce and nothing more. There was barely ANY sweetness (which is critical with Katsu dishes), and zero spice or variation. Just a glop of room-temperature, thick, Worcestershire sauce in a gel-like consistency. It was sooooooo awful that I can't properly describe it. The other dishes were nearly as bad. The tempura was ok. But $28 is a lot of money for tempura. Mine came with a pile of tasteless, very basic "salad" (a pile of lettuce), and a little bowl of white rice. The best description I could muster for all these dishes was, "hospital slop." Then there was the service. Oh my gosh, what a joke. This server dumped the plates on our table and walked off, never to be seen again. She didn't ask how the food was. She didn't refill our waters. . She didn't ask a single thing and we only saw her when we ordered and when we needed the check. No in-between. She literally disappeared for an entire hour. The place is huge and has some 50 tables. We were one of only 3 tables with people in the whole place. She literally disappeared. She only came out after I yelled across the room when she poked her head out from the back for a nano-second. She brought out the check and took our credit cards. The kicker is they add an 18% gratuity for parties of 6 or more. Six? Really? NO WONDER she didn't care : She was making an 18% tip just for breathing. Great gig if you can get it. Overall wvery dish was awful except the filet and shrimp which was decent. And the service was among the worst I've ever had. Just a complete debacle. Stay away from this place. It's truly slop and they charge you a fortune to experience it. Notice how this business has never even claimed their Yelp page? They don't care. A-Hai Sushi in Goodyear is a far, FAR better Japanese option. This place should be embarrassed about the food and the service. It was terrible. Good luck in The future. You'll need it. read more

WTF? Perhaps we got the NEW GUY making our rolls. I have never seen rolls this large in diameter. Almost 3" diameter for each slice. I was not in the right frame of mind to question it until after the first piece had been crammed into my mouth with chop stix. Then I asked around the table if I was off the mark. Flavor was good and seemed fresh, but all of the other menu items we had tasted around the table were just ok. Teriyaki chicken was obviously overcooked and inedible as a leftover the next day. The dog even snubbed his nose. This won't be my next request for 'sushi night'. CritDicks read more

Sakura Sushi Teppan Steak - An ok broth - Teppanyaki Near Me - Surprise, Arizona

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Food was great and our server, Nathan was exceptional. His first day as a server and he was prompt and attentive. We will definitely be back read more

Good food. Crappy service and don't order the 300 ml bottle Of Sayuri sake! It's $25 plus tax where every sushi bar in the area it's $12-15! I'll just be drinking beer if I go back 22 ounce beer for $10.95 read more

Sakura Sushi Teppan Steak - Sayuri sake $25, Kirin beer $10.95 and they add 18% tip and still give want u to fill out the tip! Dont! - Teppanyaki Near Me - Surprise, Arizona

Horrible customer service. We waited almost an hour just for them to run our credit cards after our dinner. For the "manager" to come and say their computers were down. The manager wanted us to send our money to his personal Cash App. No way. Then they wanted to write down all of our credit card numbers to "run the cards later." Also, no. We were all waiting for them to run our cards. Waited so long. However we did not feel comfortable sending CashApp to the managers personal account. We also did not feel comfortable for them to write down all of our card numbers and the paper floating around who knows where with all our cc numbers on them. It was late at night. They asked us to come back to pay our tabs the next day. A couple of our party did the next day. A couple of us felt it was on them and their problem. We were obviously ready and willing to pay night of the dinner. But it just felt more and more suspicious how they were trying to collect our payments. Fast forward TWO weeks later.... They charged our cards. So they in fact, did write down all of our card numbers when we specifically told them not to. Will never go back to this place. read more

First time and although the food was pretty good the cleanliness and service was not . Host and waitress had zero personality . The atmosphere is kind of dull. Our table was not clean and I had to ask for a different table. Food stuck on soy bottle as well as booth and table . Makes me wonder the condition of the kitchen . I hope they clean up because this place has potential . read more

Overall we had a great experience, thanks to our server, Susanna. She was so nice and helpful. She saved our experience and really went above and beyond for us. The food was great. The chef was fun. I went with the steak teppanyaki. I'm not giving a 5 star review as we were asked to move seats for absolutely no reason by the other cranky Karen server that came over after we were seated and told us to move. The restaurant was empty when we arrived and there was no reason for this. She didn't even ask us if we wanted anything to drink or if we had any questions. She just felt compelled to hassle us. read more

Sakura Sushi Teppan Steak - Teppanyaki Near Me - Surprise, Arizona

We have been going here for a few years for birthdays. Tonight we went and had a very good time. Staff is always great and the food always amazing. I had filet and scallops. Man was so good. Also had a saki bomb work Kirian light. I always forget to take a picture of the food after cooked. But this place is fun and every chef we have met is really good with the fire! read more

Sakura Sushi Teppan Steak - Saki Bomb - Teppanyaki Near Me - Surprise, Arizona

Fun, lively and entertaining show at the Teppan grill. We visited on a Saturday night was quickly seated at the grill with a fun group of patrons. The bar server was quick and helpful with the cocktail list, opted for a standard Sapporo and Bloody Mary, well made for a venue as such. We ordered the filets with lobster and scallops. The show was entertaining, standard Teppan jokes and flying food tricks and the chef kept the cooking and show at a steady flow however the chef himself seemed board, like another day on the job. Nothing memorable; food was cooked to order, flavorful but left feeling we could have had the same at a private table. This restaurant is decorated nicely with a pretty water feature upon entering, right side table seating and to the left the grills. No complaints to mention, just standard. Will definitely revisit as the food is delicious. Price for the meal, I felt, is on the higher side for the area. read more

Had a 6:00 PM reservation, arrived shortly before and was sat at a table. Ordered drinks, and a calamari appetizer; and waited. Did I mention its August and apparently their AC was out. Then, at 6:30 we were told by the "owner" that we needed to move because the other party had more people coming. Then was told that we would need to wait some more. So we left. A Teppanyaki restaurant not packed at 6:00PM on a Saturday should have been a sign. read more

If I'm getting sushi in surprise this is the spot! Good happy hour and great quality sushi!!! Love the vibe of the place too! read more

Sakura Sushi Teppan Steak - California Roll (8 Piece) Shrimp Tempura Las Vegas Roll - Teppanyaki Near Me - Surprise, Arizona

We had an awesome experience! I took my best friend, his daughter, and my son, and everyone had a great time. The food was delicious, the chefs were entertaining, and the koi fish in the lobby were a huge hit with the kids. We'll definitely be back. Don't let a few negative reviews keep you away--our experience was fantastic, and I'd highly recommend giving this place a try. read more

I've probably driven by this place hundreds of times and for some reason never stopped in to check it out until this week. I'm regretting that after yesterday's visit for lunch. There was plenty to love here and only a few small things I wouldn't even necessarily call a negative. Let's start with the parking lot. It's pretty unassuming and a little run down. The vibe just doesn't invite you in. It's shared with Sam's Club, Goodwill etc. Walking inside it is so much larger and nice so don't let the outside fool you. We came for lunch and it was pretty empty. I liked that they have a teppanyaki side and then more family, dining boot tables, etc. which also includes a regular bar and seats at the sushi bar. Service was very friendly and we had our drink orders taken quickly and left with lunch menus to go over. First thing I'll say it's pretty pricy for lunch. They have some happy hour specials, but it is more expensive than other locations nearby. I wish they had more pictures or details on the menu of what some things are. I was in the mood for sushi so I went with their sweet and spicy crunch roll while my husband chose the beef yakisoba. This is where it was a bit frustrating for me. My roll came out pretty quick. Like I said it was not busy at all. My husbands food took longer and I sat for quite a bit waiting so we could eat together. It wasn't an astronomical time or anything between but enough to where it wasn't frustrating when you're both hungry. The sushi roll was amazing. We'll put together and perfect spicy level. Our waitress said it's one of the most popular rolls. I'm not a huge fan of tempura so I wasn't sure how I'd like it, but it was wonderful. My husband's yakisoba looked amazing! He offered nec a few bites and the meat was tender, veggies prepared perfectly and wonderful flavor, he likes spicy so he added some sriracha to his liking since he didn't have much else to add to it. All in all it was a great lunch. I know I'll be back. I'd love of try to the teppanyaki. read more

Sakura Sushi Teppan Steak - Teppanyaki Near Me - Surprise, Arizona

Decided to give this place a try since we live close by, got sat down and waited 20 min and nobody took our order did notice many workers look at us. Multiple tables got sat after us and had their orders taken. Never giving this place a change again. And yes I left the same review on Google! read more

The food was amazing, the service was excellent (thank you Liberty!) and the ambiance was over the top! It truly was a "show" watching our dinner being made! There were 8 in our party and the young server, Liberty, was fantastic! I truly wish that I would have taken pictures, because it was an excellent evening with great friends and amazing food! I highly recommend this restaurant and we will definitely return! read more

Alright health class 101 putting raw chicken down first and then steak and then touching all the other food.. without cleaning that spatula off first = classic cross-contamination. That spatula doesn't get hot enough to kill the bacteria. As much as the staff is was friendly to us I should have caught this contamination in time now I've been dealing with food poisoning and it's not okay. The shrimp was over cooked and the chicken was dry I threw away my left overs before getting sick since I felt something was off about it. I had a choice to come here or take an extra 10 min drive to a different hibachi and I'm sad I chose this place. Spend the extra money on gas and avoid a place like this read more

This establishment is quite nice. The staff is most friendly and helpful. The entire place is CAAW (Clean As A Whistle) and the food is fresh and on point. It is a larger place with Tappan on one side and table/sushi bar service on the other. It's too large to call it cozy but warm, friendly and just fine all fit nicely. A pleasant surprise it was. read more

Food sucks and they don't take care of their staff. There are better companies to support.

Love this place! Delicious food great prices and friendly service. Been here a few times and have never had a bad experience.

Very good!!! We will return... Now we know where the Sakura is, and when down in the valley, we will be choosing them for lunch or dinner. read more

Amazing service by Young and our awesome, and funny chef Mr. Le. Our dinners were fabulous - lobster and filet ... chicken and steak... a few sushi rolls and all the appetizers. Service phenomenal and such a great time with the Chef. Highly recommend! read more

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We joined family here last night to celebrate my nephews 14th bday. There were 12 total and we had our own table. Our server was friendly, helpful with menu selections and was quick to clear plates and refill drinks. Hubby and I started with a shared plate of tempura vegetables: Onions, broccoli, squash, carrots and sweet potato. It was very flavorful, light, crispy and fresh. The dipping sauce was also great! For our dinner we both ordered a teppanyaki grilled combo: filet and salmon for me and filet & scallops for the hubs. Our meal came with miso soup and salad with ginger dressing. Small amounts of each but a nice addition to our meal. The steak portion was a good amount and very tender, same for the scallops. Unfortunately, the amount of salmon wasn't more than 6" long and barely 2" wide. Although tasty - it definitely was not worth the money. The entertainment of cooking our food is always fun to watch. It's the same everywhere you go at these types of restaurants but still enjoyable. Our total came to $118 (with 18% gratuity already added). A bit pricy without drinks but it was worth the experience. Nice to know a place like this exists just down the street. We'll be back for sure! read more

Sakura Sushi Teppan Steak - Scallop, filet, rice and veggies - Teppanyaki Near Me - Surprise, Arizona

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It was good but we won't be back. They sat us got our drinks and soup and salad and took our order then about 5 minutes after soup and salad was given they sat more people at our table so even though we had a reservation at 530 and got sat at 530 they didn't start cooking until After 615. So we're just now on our way home. Oh and they added an 18% automatic gratuity and I'm not sure why as we were only a party of 5. The server and chef were both amazing the woman owner is the one who sat the other group super late- we also have 3 small kids so waiting 45 minutes was a lot specially for my 2 year old. The ambiance was fine it was clean and my kids like seeing the fish. read more

Perfect evening, great ambiance- enter seeing a koi pond and people enjoying hibachi service. Prices a big high but extensive menu, large portions and tasty food... and sushi /rolls were perfect; service was outstanding.. we will be back! read more

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Went on a Friday for dinner with another family. 7 and under kids plus a 1 yr old + mommies and daddies. Now that's out of the way, I had low expectations. We haven't been to a teppanyaki/hibachi place in a long time. My 7 yr old has been asking so we surprised her as we celebrate a friends 1 yr old as well. Hosts were friendly. Our waitress was super attentive! The chef ... perfection! Food was great as always and since I'm now allergic to shrimp... I'm a bit saddened I could no longer eat it. It looks so good! Yum yum sauce is always a hit and even got extra veggies on the side. Love their veggies! The chef made sure to entertain us and he didn't disappoint. Made sure to entertain and feed the birthday celebrant too. Will def come back read more

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Food was wonderful . If you are a Benihana fan just know the sauces here leave a lot to be desired . The light one is basically mayonnaise. What made me give a 3 star is that the chef we had was extremely rude and unprofessional. He literally demanded a cash tip directly and held out his hands . When we said we didn't have cash he was so upset I was shocked at the reaction . The other people must have had him before or they all do that because they had cash ready to go. When we asked if he didn't get some of the tip from the check he scoffed that he had to share those . Hope that was a one time occurrence . I have no problem tipping but don't demand cash in your hand and flip out when I don't have any. read more

Been to Sakura several times now and we've never been disappointed. The Chef's are always great, the service is excellent and the food is amazing. It's fun to have the meal prepared right in front of you which makes it even better ! read more

The host literally told us management keeps the A/C 85 degrees to reduce the utility expenses. Prepare to wait long, horrible customer service and very warm inside of this AZ restaurant read more

Food was excellent and so was our chef which did a great show Came early on a Friday and no customers were inside but all the good parking spaces next to the restaurant were taken. Owner - you should have employees park away from the establishment. Customers should come first read more

Sakura restaurant is really good. Their service is excellent and fast. They are hurmous and kind all the time the past times I've been there. The food is great as it has flavor unlike some other restaurants like in verrado. The ambiance in the room is quiet so if you like quiet places you'll enjoy it. They even play birthday song with drummers and shakers for when it's your birthday instead of the usual happy birthday at other restaurants. read more

Had the teppan Filet and Chicken. Both meats were cooked perfectly. The fried rice was cold by the time that the meats were served , seemed undercooked and had a mild rather tasteless flavor. The vegetables were good unevenly. Half of the zucchini were hard and raw. read more

Very disappointing experience. The food was poorly prepared--rice was flavorless and undercooked, vegetables were served LAST and undercooked, shrimp was tough, chicken was dry. Service was inattentive; my party constantly had to ask for a refills, and it felt like the server didn't care since gratuity was automatically added. Out of our party of 8, not one of us enjoyed our meals, and we all left unhappy. For the price it definitely WAS NOT worth it. We won't be returning. read more

The service was horrible and the lady ordering the drinks and serving the food was very aggressive and demanded my mother-in-law to come back and sit down first to order her drink before she was able to go to the bathroom after waiting for her to come back and being 10 minutes early. The chef had good tricks, but zero personality. We had two families at the table and everyone pretty much had their heads down, not wanting to get in trouble. The food was pretty good, but $15 for each large hot sake which tasted sour and possibly expired. We ended up paying ~$300.00 for a party of 5. We decided to try this place out as it is right down the street from our house instead of going to another local place that has a much more luxurious venue, atmosphere, level of service, and top notch cocktails/drinks for a great price. Would not come back unless it was free and there was a significant change in the level of service to compensate for our last experience. read more

Came here for my sister's birthday dinner. It was pretty good! Service was great, food was great overall. Would highly recommend for a fun dinner out! read more

Have to say is probably one of the worst Teppanyaki's we have had. starting from #1 most places do a shrimp toss into your mouth. These people do broccoli. #2 they do no sake fun while cooking, as most place will squirt sake in everyone's mouth. #3 we had lobster that has so much soy sauce on it. It was literally dripping the soy sauce and was super chewy, nasty possibly freezer burnt. #4 shrimp is very fishy tasting nasty gross. #5 spicy chicken should be called Sriracha chicken a ton of Sriracha chicken that's it nothing else #6 filet mignon super salty #7 don't use garlic fairy little butter #8 fried rice very little egg, just sauce,no butter no garlic nothing . Blah For two of us $150 for Tappan Yaqui in one beer each. read more

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Stopped in on our way to a concert. Very nice restaurant. Great service, with a smile. The food was really good. Decent pricing for a teppanyaki. Highly recommend. read more

We've seen this place since it opened but never tried it out till today. Glad we finally did cause the food was delicious! My husband wanted to order the steak and shrimp Teppanyaki Lunch Special but our waitress recommended the Filet Mignon & shrimp instead and said the filet mignon was much better. She was so right! It was tender and delicious! The seasoned sauce on it was really delicious. My chicken Katsu was also good but I wished they had the curry sauce for it instead. Just my preference. Service and food was great. Nice and clean atmosphere. Pretty huge restaurant. Will definitely be back. read more

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We had reservations but it was about 40 minutes of us waiting at the table before the cook got to choppin. I love Japanese food cooked this way but wasn't blown away. It was good and seeks to be very popular. The waitress was also our bartender ... and she was very honest that she had never made the drinks we had ordered. Service was good ... just waited a long time as mentioned above. read more

Sakura Sushi Teppan Steak - people in a restaurant - Teppanyaki Near Me - Surprise, Arizona

Visiting from Las Vegas where there are numerous excellent Japanese restaurants, I found Sakura to be very good. Large variety to choose from. Not into sushi but rest of family was. They said it was delicious. Nice way to spend time with family. read more

Sakura Sushi Teppan Steak - Grandma, granddaughter and two daughters - Teppanyaki Near Me - Surprise, Arizona

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