Updated review and rating from 2 to 4 stars on 4/21/2011:
We decided to give Sake Thai another try since they've been in business for a while. I'm happy to report that things were much better this time. We visited at lunch time.
We were immediately seated, drink order was taken quickly, and service was swift and friendly. We got the same appetizer (spring rolls) which were piping hot and delicious. I ordered the Basil Sauce with chicken and some sushi, while my husband had only sushi. We had no complaints about any of the food. The basil sauce chicken had lots of flavor with just the right amount of heat (I ordered it medium spicy) and a nice portion for the lunch special. Spicy tuna roll sushi was great - lots of fish and big pieces. My husband loved the sushi he ordered as well.
It was a bit pricey for lunch, so we'll probably only go back for a nice dinner, but I'm so happy things were better at this visit.
------------------------------------------------------------------------------------------------
After eagerly anticipating the opening of a Thai restaurant in Stafford, we visited Sake Thai on opening night.
Front of the house impressions: There were several large tables open, plus various booths and other tables around the restaurant. The hostess informed us that we would have to wait a few minutes since they were full. (?) She did not take a name or give a time we would have to wait. There was a gentleman ahead of us who waited patiently but left before being seated. That would be a common theme of the evening. We only waited for a few minutes before being seated and while the hostess was a lovely woman, she did not seem to have very much experience as front of the house. She almost bypassed the couple after us and sat a couple that just walked in the door. She was frazzled and hurried which sort of set the tone for the evening. There were also several people waiting to pick up to-go orders and there didn't seem to be any kind of organization for those customers.
We waited for at least 10 minutes before our waiter came to take our drink order. We just ordered everything at once (spring rolls, drunken noodles, and panang curry). While we waited for our food, we could hear/see a large table inquire on how much longer they would have to wait for their food. I don't know the whole story, but the entire table left before being served.
Our spring rolls came out pretty quickly but were nothing special. The sweet and sour sauce was fine but again, we've had better at other Thai restaurants. They were warm but not piping hot.
Another man approached the hostess and asked about THEIR food and said they had been waiting over 45 minutes for their appetizer. Their entire party also left without being served food.
After about 30-40 minutes of waiting for our food, our waiter came back to inform me that the kitchen was out of drunken noodles. Needless to say, I was not happy, especially since it had been about 30 minutes since I had ordered...why did it take so long to tell me? I ordered an alternative and hoped for the best.
It turns out that they had ONE order of drunken noodles left and I got it (perhaps one of the dishes from a party that deserted the restaurant?) and it was the worst drunken noodles I've ever had. There was NO spice or heat (despite being listed as Spicy on the menu), the chicken was pretty flavorless...it was just bland. I asked for some chili to put on it and our waiter brought the little caddy of pepper flakes, jalapenos, and Thai chilis. The Thai chilis helped give some heat, but the flavor was still lacking. My husband's Panang Curry was better than my dish with a little bit of heat and much more flavor, but it was still not on par with other Panang Curry dishes from other Thai restaurants.
Side note: the restaurant had Creedence Clearwater Revival on repeat almost the entire time we were there. It was not relaxing dinner music...but they did put more appropriate relaxing Thai music on about five minutes before we left.
I hope this was a case of first-night opening jitters because Stafford really needs a good Thai restaurant. There needs to be more front of house management, organization, communication, and customer service. While everyone was friendly, there didn't seem to be much accountability or apology for all of the tables leaving and unhappy patrons. We may visit again in a few months to give them some time to get into the swing of things, but I just hope they last that long. read more