Hate writing reviews.. but this place definitely needs better customer service. Workers seem to hate their jobs. Took our table's orders without interest all the while holding a conversation with someone else. Food came out and was literally thrown on the table and the waiter walked away to sit down on his phone on the table in front of ours. Never once did we get checked on while we were there as well. Ordered a largo combo pho, soft chicken chow fun, & side order of grilled pork ribs. Food was okay. Could definitely be made with more love. Also my grilled pork ribs came out to be a pork chop Overall I always try to be mindful with service since I've been in the food industry myself for almost 10 years. But the service made the food worst. read more

Third time we're tried this place and it's very disappointing. First round was dine-in with friends who recommended it to us. Food wasn't great and the service was mediocre. Tried again through delivery but they messed up our order BOTH times. This last delivery was missing both an entree and an appetizer. I got the Green Curry because it didn't have mushrooms but when we received the delivery, it had mushrooms in it even though the menu didn't have it listed!! It was a mess of vegetables in the curry that wasn't supposed to be there. Do yourselves a favor and take your business elsewhere. read more

Me and my partner eat here three times a week. Food is fantastic !!! Thornton gem. Noodle bowl with beef and egg rolls is my go to!

I ordered delivery today. I ordered meatball pho, vietnamese eggs rolls, a small wonton soup and salt and pepper shrimp. Everything was fantastic! We have lots of leftovers, so they definitely give you a lot which is nice. Very good food, I will definitely be back. The only critique I can give, is they should include lids for takeout pho. Mine arrived with no lid, but was covered in plastic. It did spill a bit on the way here. Best egg rolls ever! read more

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Excellent!!!!!! Got the combination noodle biw and it was delicious!!! First time here, ordered to-go and it went smoothly. Decent pricing and great customer service. read more

I'll start off by saying the food is fantastic. My brother's family and my family decided to have a late dinner here and upon sitting down, they told us that they were closing the kitchen soon and that we needed to order soon. Shortly after they corrected themselves and said their kitchen wouldn't close for a couple hours. I thought we were late but not so late for a Saturday. So impressions weren't so good right off the bat. Food took a while to come out but when it did, it trickled out one at a time. My brother ordered a dish with egg rolls and one of the egg rolls were burnt badly so he sent it back but got a mean look for it. When we decided to check out, to our surprise, the bill ended up being more than what we calculated in our head so my sister in law asked why it was so high and they said they automatically charged gratuity. There was only 4 of us adults with a couple kids each. This was after I had already paid my bill and gave extra for a tip. Very sneaky the way they do things. I asked for a refund on my tip and had to deal with a kid who couldn't understand English well and was getting frustrated over the conflict. Overall, horrible service. Even though the food is good, I don't think I'll ever go back. Such a shame. Ps: After reading many other reviews, management seems to be on the ball responding to reviews here on Yelp but nothing seems to have changed. Negative reviews upon negative reviews for the same shady service and shoddy charges. This place should go out of business. read more

Yuck! We came in for dinner as our first and only experience. They forgot our Vietnamese coffee, despite asking for it twice. Their version of "fish & chips" is half-frozen fish sticks and grease-filled fries. When we asked about the quality, the waiter responded by saying "of course it's frozen". Ha! The menu reads "fresh hand-battered cod" false advertisement at its worst! Total waste of $35 and poor experience. Wonton soup was slimy and the beef bowl was sparse on the meh tasting beef. Head over to Saigon Basil is you're looking for good food. read more

By far the best Vietnamese restaurant in the northern hemisphere. You need to try the butter garlic mussel, and everything they have to offer. The variety is enormous, and the customer service is 5 stars and above. I live in the north metro area, and this is my top restaurant from all my reviews. Try out the soursop smoothie, ohh man, so on point! Just a pointer, smoothies don't go with boba. So I always say no boba. To wrap this up, this place is definitely somewhere I would check out. read more

Saigon Bowl-Thornton - Vietnamese Near Me - Denver, Colorado

Incredible service in such turbulent covid times. I ordered the curry tofu and grilled pork spring rolls, both were excellent. Flavors distinct and enjoyable. Beautiful culinary presentation, albeit to go. I also had a delicious Thai tea, dark orange, creamy and wonderfully smokey in flavor. Thank you for a memorable experience! Without quality provided safely by great restaurants life would be dull. Eat well, be well, spread kindness--not covid. read more

Saigon Bowl-Thornton - Saigon bowl - Vietnamese Near Me - Denver, Colorado

Vietnamese food lovers will rejoice at the return of Saigon Bowl- this time in Thornton. A lot of the classic Vietnamese restaurants have sold to business people who will sacrifice flavors and long standing traditional sauces and recipes to save on costs. This restaurant is owned by a Vietnamese chef! The flavors will wow you and the presentation will blow you away. The pictures that you see on the menu and online is what is brought to the tables. The place is HUGE and kept really clean. All the dried noodle dishes are amazing and come with a generous portion of food and fresh vegetables. Rice bowls are the same. I have been struggling to find my next Vietnamese food place and am thrilled to have found it in Thornton Colorado where there is plenty of parking! read more

I usually don't write reviews but my last time here was the worst experience. The waiters seemed to have attitudes and the looks on their faces when we asked for stuff was just horrible. Also when I paid the bill the total was 167.47 I paid with my card and signed the receipt for 167.47. Went to go look at my bank account the next day and they took out 187.47. So my guess is that they forged the numbers on my receipt. Definitely won't be going back! read more

Bad customer service. Will not return. Food quality is not worth the poor attitudes and bad customer service. Walk out today because they threw utensils at us and ignored us for 15 minutes with only 2 other tables occupied. read more

Food was mediocre. Eggrolls we're super greasy, noodles in the noodle bowl were cold and stiff. My husband had the teriyaki bowl and chicken was over cooked so much it was like chewing on a piece of leather. Don't recommend. read more

We decided to try this place after I convinced my wife that the reviews were great. Inside is very nice and the staff were very nice and helpful. We enjoyed our meal very much and look forward to when they get their liquor license too. We will go back and try the hot pot soon. read more

I usually come here but after last night I will not be back, the service was horrible, I got there at 830 and I was waiting for my daughter and granddaughter for her birthday and the waiter kept coming up a few times and asked if I was ready ? I told him no I was waiting still, he than proceeded to tell me we'll if I don't order by 850 the kitchen closing and I could only order soup! The restaurant wasn't closed until 9:30 pm so I was confused and honestly frustrated, I felt rushed and will not go back again! read more

I ordered some take-away food in the restaurant last night, my girlfriend and I try some take-out phone in the car, but the front desk of the English is not very good, make me confused, but understand, then I went into order in the restaurant, I ordered a lot of things, almost 100 dollars for my dinner, but the front desk the Vietnam men's attitude is very poor, I don't know if you have ever encountered such a situation. Then there were seven meals in total, but when I checked my order, there were only seven meals including rice, and I was confused and asked him if they was not given to me the rice .The cashier guy told me the rice was inside and told me to leave. Then I checked my food and my recipe, they only gave me 6 meals, but I paid for 7. The price of the lost meal was 11.95, he said to give me a refund, but his attitude was really bad. Obviously, they made a mistake, and I got 11.95. I told him that he should get a refund including tax. But he didn't seem to understand, and then called his boss maybe, they was on the phone for a while,and then told me that 12.97 should be refunded. Throw me a dollar at the end, and I was like after everything I don't even got a sorry ,and u throw me the dollar ????wtf?anyway ,I'm still nice,I told him, I don't want this dollar, give me 97 cents. Then tell him you're not a restaurant man. Make something else. When I got home, I tried the food, maybe because of the bad service, the food wasn't very delicious. Anyway, one of the worst experiences, one of the worst service, and I would never go back to a restaurant like this again. read more

The food was decent. The staff added an additional $10 tip to the $30 bill after we left! Check your credit card statements!

Unfortunately, my experience here has not been a good one lately. The first few dine experiences since their opening was good, however, their service and food quality has been readily declining. There always seems to be a lack of communication. Every time I order for pick up and arrive at the restaurant, the order is never entirely ready. Each time I've ordered, I've had to wait an additional 15-20 minutes. In tonight's example, I called and ordered at 5:30 pm, arrived and paid at 5:55 pm. I didn't leave with food until 6:15 pm. The restaurant was only serving two tables during this time. Food quality is mediocre at best. The quality is not as good as some of the other Vietnamese restaurants in the area, especially not in comparison to Saigon Basil, which I'd highly recommend. I ordered their Fish Sauce Chicken wings, came to 8 wings altogether, for a hefty price of $11.95. Highly disappointed with flavors and especially the pricing -- felt as though I could have made this myself or gone down the street to Buffalo Wild Wings for better pricing and taste. I think an area of improvement could include consistency in both food and service. I'm aware of the current pandemic situation has led to more read more

Unfortunately they played me. I asked for a large seafood pho through Uber eats and they gave me a medium instead

Cody was extremely rude told me I was not allowed to dine in as it was 840 and they close at 930 I asked for a manager he said he was the manager and There's no one else to talk to besides him, don't recommend shouldn't have people in customer service with out the ability to take care of customers. Don't go here instead go to pho 79 in broomfield read more

I came and they got my order wrong four times after I told them multiple times that it was wrong,I also asked for a green tea hot and they gave me Thai tea boba I then told them and they came back with a green tea boba,I then told them yet again that it was wrong and they told me I had to pay for the things that they got wrong but I refused to so they called the "manager" and I left having to pay for the food I did not receive and an extra 2 dollars for "waisting their time" read more

Horrible service. Staff is rude for no reason whatsoever. Roll their eyes if you ask for anything and food was horrible. Noodles were soggy. Never write reviews but this place is horrible. read more

I was not happy with the service. It's twice I have experienced bad service from them. I called several time through out the day and was disconnected. I finally got a hold of them at 8:30 and was told they were closed. One time we went to dine in and it was 8pm and the host was so upset we were not the only ones whom walked I. He kept mumbling something to himself. I feel that Saigon bowl is not going to be one of my to go places. Not impressed read more

Nice and spacious. Really good vibes and aura. Food is great and serving similar to the old location. Food serving is great for its price. Lots of staff. Only issue is they sometimes take longer than what they say for takeouts that I get there way after and still have to wait a bit. Otherwise great addition to strip mall. read more

The atmosphere is awesome. Relaxing music. Nice and warm with the Decour. Highly recommend this place the food was awesome if you come here you'll definitely be writing a review I promise you that read more

The dishes we had today were not very tasty, pretty bland for Vietnamese food. Definitely not a reason to leave Saigon Basil or Pho 95 to frequent this place. Not only that, but the service was pretty bad also. All of this while enduring horrific covers of rock 'n' roll songs by what sounded like semi-local elevator jazz artists, at way too loud of a volume. Absolute torture to my ears today in there. Sounded like Reba McEntire cover bands doing covers of the Scorpions Winds Of Change. Stick an awl in my temple and kill me now. Saturday afternoon around lunchtime: We were seated immediately after being greeted shortly after walking in. There was only three or four tables occupied out of about 25 or so, so there was no reason that should not have happened anyway. We were initially engaged in a timely manner and ordered promptly, but once we got our food, we didn't see any waitstaff again pretty much until our check was brought over. Our table was missing three out of the four sets of silverware and I had to walk over to another table and steal them myself. Our water glasses were only refilled near the very end of our meal after they had sat empty for the majority of the meal. We needed more napkins so I had to steal them from another table as well. During most of our meal, ALL the waitstaff was sitting at a table eating, lounging, and watching a girl playing on a computer. The combination chow mein was bland. The crispy noodles and veggies were as expected, there just didn't seem to be any flavor in this dish. My scallops with vegetables were supposed to be extra spicy. Not a whole lot of flavor going on there either. The seafood porridge was so-so. It's a big portion, but for $11, it had better be. The processed fish balls inside the seafood congee we're not good. Lots of fake crab as in krab with a K, and fish "cakes", not good. I was told the shaken beef was just OK, but nothing to come back here for. My wife has had shaken beef at probably 30 or 40 different restaurants in Denver and she said this one was definitely not memorable as it didn't have much flavor and the beef did not seem to be of high-quality. The prices to me seemed average. I've eaten at a lot of Asian restaurants in a lot of different cities. I usually expect bad service at an Asian restaurant as that seems to be something they just really don't give a shit about. You don't go to an Asian restaurant for the service obviously, you go for the food. The service was no surprise here as it is what I expected. I did however, expect the food to be delicious, and it was not. There's definitely no reason to return here. We will continue to make the extra drive up to Saigon Basil or better yet make the extra extra drive down to the original Saigon Bowl (OBVIOUSLY DIFFERENT OWNERS) on Alameda and federal or any of the many delicious restaurants along S. Federal Blvd. in Denver to get a good Chinese food or Vietnamese food fix. Pros: Easy parking because it shares a giant lot with a strip mall. Modern interior and comfortable chairs. There's a couple of TVs in case you wanna watch sports or something. Cons: -THE WORST MUSIC I HAVE EVER HEARD IN A RESTAURANT, EVER. Where does anyone even find a station where some poorly tuned church choir sounding, cover bands, play classic rock tunes? This is excruciating. Reminded me of a really bad wedding reception with a really cheap band, turned up too loud. -As you might expect at any Asian restaurant, the service was not good. (If I ever find a Chinese restaurant with really good service, I'm going to write a letter to Fox 31 news and have them do an investigation.) -The food tasted like something you would get from the buffet at whole foods, not bad, but not good either. Definitely nothing to come back for. -Why do businesses think it's OK to have a hand dryer as your only option for drying your hands in the bathroom? Try taking a small child with autism or sensory issues into a closet and turning on a jet engine. They will freak the hell out. Why is it necessary to only have a 120 dB hand dryer as your only option? THINK ABOUT IT. read more

Second time at this and the service sucks!! First time was just after opening and service sucks then. Came back today thinking they would have their crap together, and I was wrong. There will NOT be a third time. Food came out without utensils, and when asked I told rudely "it's coming"... Needed water, waited for that too. A soup ordered never arrived. This place don't even deserve a star read more

This place is good. I order from this restaurant quite a bit. It's the most authentic Vietnamese food I can get delivered to my house. I like how they also have crawfish and other options other restaurants do not offer. I highly recommend the clay pot catfish - it is so delicious. Haven't been disappointed with anything I have ordered here so far. read more

The food is okay, not the best not the worst. the problem is the service .. they're very rude and demanding. They gave attitude to my 70 year old grandpa that just wanted to help put the plate down on the table. I also asked for a straw and napkins for almost 4 times and I never got what i asked for. They STILL have the audacity to add their own tip after having such shit service. read more

This place is okay, despite the old lettuce and wrong order for my pho. Decent, but not 5 stars worthy.

Great food. I Recommend the salt and pepper shrimp, Chinese style. Customer service is a bit excessive as almost every worker (ever time they walk by)asks how my food is . Especially when my mouth is full . Lastly I find it odd that my server told me they don't serve soup on the weekends...that makes zero sense as you are a business that serves soup but for some reason the soup is allergic to the weekends??? Update - after receiving my meal,service was non existent and my server Cody served a table soup!!! Are you kidding me??!! The "server" did not once visit my table after serving me what I ordered. I did not even receive a check for my meal to pay. I had to walk up front where Cody finally asked how my meal was and still didn't give me a check to show what I was charged. He just told me a total. 8/10 would not recommend after giving this place 3 separate chances. read more

It hurts to leave such a terrible review. The food is amazing, the cooks do such a great job, unfortunately, the service is beyond terrible. Tonight was my 3rd visit, the 1st on valentines this year and once this summer. The service has not gotten any better. The guys are rude and inattentive. I keep going back because the food is delicious but tonight was the last time. I have decided to move my business to another restaurant. read more

My husband and I try different pho restaurants frequently and this place is a new favorite! It is spacious and clean. The staff is very friendly and very prompt. The portion sizes were awesome and everything we tried was very tasty! read more

Employees very rude. Food was bland. I showed up to do an order for take out. I walked in and asked for a menu. Mind you there was 3 behind the front desk and it took awhile for them to acknowledge me. I finally got the menu and went back to my car to scan because I really wanted to try pho for the first time! I didn't know what to get! Well I Finally decided what I wanted. I believe it was the seafood pho that i got. Well instead of walking in I called from my car. I saw that they were not busy so I figured they would answer right away. They did. As soon as I started making my order he said something and I didn't understand what he said so I asked him again what was that? He hung up on me. I was like well ok.... So I just got off and went inside. Again three guys at the front desk. The one that attended me had glasses and I began asking him stuff about the menu and he would just proceed and look at me like and idiot when I did. I was just frustrated at this point and told him I wanted the combination bowl and the seafood pho. He told me it would be 15-20 minutes!!!! It took a whole hour for them to hand me soup??? The food was not that great the soup maybe had like 3 shrimp and soup was super sweet for some reason idk I've never had pho but it wasn't what I expected. If I could give it no stars I would read more

Terrible customer service. They forgot about half of my order and just gave me attitude the whole time. Had to wait an extra 20 for my togo order that i placed when we ordered our dine in food. Definitely not going back. read more

I've ordered Bun Bo Hue delivered via doordash a couple of times now. Good portion, tasted great, they included real banana flowers in the veggies, not cheating with red cabbage like other places. The chili pepper sauce and shrimp paste are kept separate so you can adjust the broth to your liking. Could use more lemongrass and no pork feet/hock but that's to be expected given their location and target customer neighborhoods. read more

Food is good and fresh. Clean and family environment. Good portions and very good prices. A huge selection on the menu.

Went to this place for a quick dinner but the service is no where near my expectations. The waiters were very slow to follow up with any requests and the food came out extremely slow (~30 minutes before we get the appetizer). I would recommend people looking for authentic pho going to other places with way faster service and better quality. read more

Food was great!! And that was about it? If it wasn't so good I would probably have given this place 1 star and never returned. Place is kind of plain and boring. The silverware was a still dirty with spots and the service was mediocre at best. They weren't busy at all so it was irritating waiting for someone to refill waters or have anyone come by to ask how we were doing. Other than that the food is amazing. Glad this places opened up near home. read more

We came on Monday night for the first time. We enjoyed our spring rolls, (although they could have been a little bigger) the pho was tasty, and service was fast and friendly! Will definitely be back! read more